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User Manual For V3 - 0 - SDVR
User Manual For V3 - 0 - SDVR
User Manual
Preface
Thank you for selecting our products, we will offer the highest-quality services to you wholeheartedly. This user manual will take the type of channel 16 as the model, to give the introduction on the using of the machine and the processing of the problem. The contents of this user manual is only for reference, please forgive that we wont separately provide any information about the updating. The contents of updating will add to the newly edition and we will offer the newest manual in the download center of our company's website at the same time. The user manual may include the inaccuracy or misprint on technology, we sincerely hope you can give the feedback to us in time and we will substantiate or improve in the subsequent editions.
Page number 1. Trademark 2. SATA disk port 3 . Lo g i n / Lo c k 4 . Sc en e format 5 . S c e n e s wi tc h 6. Infrared remote control receiver 8 . R ec o r d 9 . P la yb a c k 10.Menu 11 . B a c k u p 1 2 . In f o r m a t i on 13.Play/pause 14 . Fa s t b ack wa r d 1 5 . Fa s t for wa r d 1 6.Frame 1 7 . P a ge u p 1 8 . P a g e d o wn 36 36 35 35 36 34 34 34 34 34 35 35 35 35 34 34 19.Clear 20.Exit 2 1 . Up 2 2 . D o wn 2 3 . Le f t 2 4 . R i gh t 25.Enter 2634. Data key 19 35. 0 3 6 . ./ : 3 7 . P IP 3 8 . P o wer 39. Power LED PWR 4 0 . H a r d d i s k LE D H D D 4 9 . R ec o rd LE D RE C 5 0 . In f r a r e d L E D I R 5 2 . U p d a t e LE D U p d a t e
Page number 34 34 35 35 35 35 35 33 33 33 33 36 32 33 33 33 11 4
Page number 1.Video input port 2.Video output port 3.Audio input port 4.Audio output port 5. Alarm input port 6.VGA output prot 7. Alarm input port 26 26 27 27 28 27 28 8. RS-485 port 9. 12V power 10. RJ45 Ethernet port 11. LINK 12.ACT 13. Port to earth
Page number 32 28 27 27 27
2Turn off
Press the button on the front panel or the remote controller then input the power password (default: 000000) and press Enter. When you
hear a beep, the system has shut off and stands by.
3Update
When the system is standing by, press the button on either the front panel or the remote controller for about 6 seconds. When you hear a
beep, input the right update code (default: 666666) and after pressing the Enter key, system will turn to update condition. (On 4.13 update by software , you can find the detailed process of update.)
Catalog
Charpter1 Brief Introduction about the DVR .................................................................................................. 11
1.1 Summarization ........................................................................................................................................................11 1.2 Application Scopes..................................................................................................................................................12
3.4 Details of the Front Panel .......................................................................................................................................32 3.5 Infrared Remote Controller (IRC) ..........................................................................................................................37
3.5.1 IRC Layout .........................................................................................................................................................................38 3.5.2 Details of IRC.....................................................................................................................................................................40
4.4.2 Manual Record................................................................................................................................................................... 55 4.4.3 Time Record....................................................................................................................................................................... 56 4.4.4 Motion Detect (MD) Record .............................................................................................................................................. 59 4.4.5 Alarm Record ..................................................................................................................................................................... 61
4.13 Software update .................................................................................................................................................. 112 4.14 Cut Out to Resume.............................................................................................................................................. 115
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The digital video storing (Replace the simulative recorder) Network monitor system of bankATMfactory Traffic monitoring system on freewaybridge and tunnel. Monitoring management system of intellectualized high-rise and community Unmanned guarding system of electric power station and telecom station Intellectualized access guarding system (motion record) Monitoring the pipelining of manufacture and warehouse Providing the long-distance service for school, nursing place and kindergarten Out-of-doors equipment monitoring system Availably monitoring and recording traffic vehicle to ensure the public safety Playback pre-recorded VCDDVD and other TV programs on traffic vehicle
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compound video inputBNC port1VP-P,75 Video outputPAL625 L/F, 25F/SNTSC525 L/F, 30F/S A composite video outputBNC port1VP-P,75 A VGA output (frequency60HZresolution rate1024*768)
Parameters of audio
Audio input lotus20-100mv, 10K Audio outputan audio outputlotus20-100mv, 1K
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Audio sampling rate: 8K sampling point per second16 bit per sampling point Record definition: HD1CIF Image quality: There are six in all, from high to low (1, 2, 3, 4, 5, 6) Record video file size as follows (only for reference):
Half-D1: quality 1-350M/H2-250M/H3-200M/H4-160M/H5-130M/H6-100M/H CIF: quality 1-150M/H2-100M/H3-80M/H4-70M/H5-50M/H6-40M/H
Operating system: Embedded real-time operating system (RTOS) Port of the hard disk: PATA, SATA Port of I/O: RS485, alarm input/output Port of the network: Adaptive Ethernet port of 10M/100M Power supply: 220 30% V, 50 3% HZ
11020% V603% HZ optional
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Compress Function
1. Support PAL/NTSC4. 43/NTSC3. 58 video signals; 2. The video compression is H. 264, supporting VBR as well as VFR; 3. Setup video picture quality and compression yard;
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4. Separately compress each audio signal stream, the compressed audio standard adopts G.. 722, the sampled point is: 8K sampled point / second, 16bit / sampled point; 5. Compound H.264 data stream is formed after compressing video and audio signal, the video and audio keep moving simultaneously and can set up no audio record when playback; 6. Support double data stream technology; 7. CIF/Half _ D1/D1: there are lowmiddlehigh three kinds of definition available; 8. 6 kinds of record image quality for choosing, users can select video quality according to the need that specifically, so as to ensure for enough long video time.
Network Function
1. Support TCP/IP agreement (support ARP, RARP, IP, TCP, PPPOE, DHCP, etc.) 2. Support PPPOE and dialing automatically (PPPOE) again at the same time and support domain name mapping 3. Complete network end with controlling instructions (users can take control of the DVR from Internet) 4. Can use the special software or Internet Explorer browser to set up parameter through the network, look around monitored scenes of any or more than No. 16 video and audio signals in real time, and PTZ as well
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5. Embedded multiple communication protocols, can control PTZ in the end of the host computer and control PTZ and scene through network 6. Update through network and achieve long-distance safeguard to help user upgrading for the future maintain and expanding the functions
Record Function
1. Support: Manual video, timing video, motion detection and warning video 2. Support the categorized search of manual video, timing video, motion detect and warning video contents 3. Motion detection function: Each video can set up multiple dynamic measuring areas and offer 10 sensitivity grade 4. Full screen shielding switch, can achieve the whole shielding of real-time picture and record wont be shielded when the whole shielding video 5. Warning record video supports single way or multi-way record individually 6. Client PC can record compressed data stream, support record audio and video signals into the computer directly by Internet 7. Support No.1 to 16 recording on videotape real-timely, each video parameter can setup alone 8. Support the titles, recording times and dates adding 9. Support record modes (manual videotiming videomotion detection video and warning video) checking
Playback Function
1. Current playback: accurate time playback, searched playback the contents of manual videotiming videomotion detection video and warning
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video 2. Support picture in picture playback 3. Support monitoring and showing pictures at the same time and make no influence to the video content in real time 4. Support the playback modes of 4 ranks of speeding, slowing, playback, pausing, forwarding 5. Can reach 8 channels video playback modes through using client manager and make no influence on the real-time picture and video result.
1. Support the local monitor and VGA; 2. Support the regulation of each video parameter (luminance, contrast rate, color, degree of saturation); 3. Show the mode (1 / 4 / 9 / 16 channels) switch rapidly, no delaying; 4. Embedded multiple communication protocols, can control PTZ and scene through the frontal board or remoter; 5. The function of detection to the dynamic video, each video can setup 64 dynamic measuring area (Each video of H6016A8 H6108 H6008A4 can setup 560 dynamic measuring area), offering 10 sensitivity grade 6. Offer full screen shielding switch, can achieve the whole shielding of real-time picture, record wont be shielded when in full screen shielding; 7. Support the video playback and real-time monitoring at the same time;
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8. Support the picture poll, can setup poll and poll spacing interval freely according to the need; 9. Possess WEB SERVER function, support dynamic IP and domain name parse; 10. Can use client software or Internet Explorer browser to look through each channel or 16 channels video and audio signals in real time at most; 11. Support talkback between managing host computer (control center) and network hard disk video recorder (front); 12. Support TV wall function.
1. 8/16 channels host computer equip 4 IDE ports separately, can drive 8 IDE hard disks at the same time, the hard disk supports 48bit LBA work pattern (namely great hard disk work pattern)(Annotate4 channels host computer equip 4 SATA ports, can drive 4 SATA ports hard disks working) 2. 4/8/16 channels host computer offer a special port of SATA for backuping, support hot insert and drawing the hard disk under starting state; 3. Possess powerful functions of management to hard disk, support automatically dormancy; 4. Support formatting the hard disk under normal running state; 5. Support the dormancy of the hard disk. The number of the working hard disk cant exceed 2 at most at one time; 6. Recycling and non-recycling mode available; 7. Standard FAT32 file format, the video file can be discerned in PC system and broadcasted after installing the random CD;
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8. Local backup: backup into the embedded video recorder directly, support hot backup by SATA port when switch on the DVR(support hot insert and draw the hard disk) 9. Remote backup: backup all HDD files by client manager softwarebackup HDD files in special time periods backup specific cameras HDD
1. Local alarm: video loss alarm, motion detection alarm, sensor alarm, HDD space lacking alarm, video abnormal check and HDD error detect 2. Remote alarm: video loss alarm, motion detection alarm, sensor alarm, which can transmitted to client through remote internet, can achieve to automatically open motion detection video 3. Video loss alarm, motion detection alarm and sensor alarm signals can connect to mobile telephone, beep-pager or normal phone (e.g.: 110) 4. Remote PC buzzer alarm (the alarm signal is uploaded), can achieve the picture of warning channel is maximized automatically
Security Guarantee
1. Adopting 32-bit embedded microprocessors and embedded real-time operating systems, which ensures high real-time security, dependability and stability features 2. Complete video data inquiring function (sensor alarm log, motion detection log, remote login log, record parameter changing log, update log,
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playback log, system start log and backup log) 3. System lockup, password examining, multiple users authorize (support 16 users) 4. Video loss alarmmotion detection alarmsensor alarm can connect to mobile telephone, beep-pager or normal phone (eg:110) 5. The Internet alarm linkage (the alarm signal is uploaded) 6. Encrypt the code of user name, password and code transmission 7. Watchdog function, system can automatically self-check when there is disorder and restart automatically at once to initiate the working state.
1. Internet port of RJ45 in common use 2. SATA port at a high speed, more convenient to connect. The transmission speed of data is faster than USB port 3. Control the panel button to operate easily 4. Remote controller controls multiple host computers or single one 5. Complete remote controlling commands by client manager software, and PTZ controlling 6. Support two kinds of output ways: Composite signal output and VGA output 7. Available Input/output rule (PAL/NTSC4. 43/NTSC3. 58), support switching over the Chinese/ English menu
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8. RS-485 ports, PC can control the serial equipment through the transparent channel of Internet hard disk video recorder 9. Support serial port HDD 10. 4/8/16 channels host computer offer 4/8/9 channels alarm input separately, 2/2/4 channels alarm output.
Development Support
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Installation Environment
Normal working temperature is -10C--55C, storing temperature is -10C--70C; The equipment must keep horizontal either on installing or on using; Avoid installing in high temperature or humidity conditions; Heat release fans are placed for cool down, so you should put the device on ventilated place. The back of DVR should be placed 6cm away from the other device or wall when intallatin; Moving the DVR between two places with high difference in temperature will shorten the using life; Please install the lightning conductor when the machine is used in frequent thunder areas.
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Cautions
Avoid wet touching the power switch or the DVR; Make sure the machine and its case are grounded (There is an earth port on the back panel of the machine); Be sure the stabilization of electric power and pressure, avoid cutting off the chief switch; Avoid dropping liquid or metal into machine that may cause short circuit or fire; You cant record or playback until you install at least one HDD correctly; Short circuit would happen when the dust on the board is affected with damp, so you have to brush the board and other accessories termly to
make the machine to work normally for a long time; There are 3 IDE ports on one hard disk cable, the longer one should be inserted on the main board and the others on the hard disks; If you want put two disks on one disk cable, you have to set a master disk and a slave one; After installing, machine can automatically detect hard disk. If an unformatted hard disk is detected, system will prompt you whether to format
the disk (System supports formatting hard disk, no need of PC). If the disk is used before, please delete the partition with PC, or there will be error. The system only supports the FAT32 file format;
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When hot plugging the SATA hard disk, please plug in/out the data line and power cable together; Dont make hot plugging to any other hardware except the ones that support hot plugging; The ports of audio and video and the RS-485 cant insert or draw when the power is still on, or the equipment will be damaged easily; Please use the button on the front panel instead of switching off the power directly when turn off the DVR, so that the hard disk wont be
damaged. In order to keep the integrality of the records, you should change the damaged disks. (There are informations about the error of the disk in the
logbook.)
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Quality certificate*1 Product maintenance card*1 Connecting wires of hard disk (8/16 channels DVR with 4 IDE cables, 4 channels DVR with 4 SATA cables) Power cable*1 Installation accessories*1 Client manager software CD*1 47K resistance (The quality of the resistance is corresponding with the alarm inputs of the machine.)
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In this situation, resistance and the inductor should be in series connection (resistance, the positive pole of the DVR power, DVR alarm input port, the positive pole of the inductor should be in series with the alarm output of the inductor, and the circuitry inside the inductor is close in the status.) The voltage between GND and the alarm input is 3V4.18V. When receiving induction from outside, the circuitry open, alarm is on. Then the circuitry close immediately and waiting for the next induction.
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In this situation, resistance and the inductor should be in parallel connection. The resistance, the positive pole of the DVR power and the alarm input are connected directly, and power input port of the inductor, alarm output of the inductor are in series with the positive pole of power and alarm
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input port of the DVR. In the case, circuitry inside the inductor is open, the voltage between GND and the alarm input port is 3V4.18V. When receiving induction from outside, the inductor close, alarm is on. Then the circuitry open immediately and waiting for the next induction.
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time
Support multiple communication protocols of PTZ decoder or PTZ camera. One piece of DVR can be connected to many PTZ decorders or PTZ cameras, each channel with a PTZ decorder or camera The default address is corresponding with the channel number, channel 1/2/3/4/5/6/7/8/9/10/11/12/13/14/15/16s address is1, 2, 3, 4, 5, 6, 7, 8, 9,
10, 11, 12,13, 14, 15, 16 Please set use RS485 device which you can find in the Network interface on when you want several pieces of DVR to control a PTZ at one
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2. Keystroke area
There are 34 buttons on the front panel.
Digital area 12ABC3DEF4GHI5JKL6MNO7PQR8TUV9WXYZ0 ./: PIP 09Used to input digit/character or switch the scene by keyboard shortcuts. When the menu is not visible, 1~9 digit button switches the output scene to the channel 1-9. 16 channels machine switch to channel 1016 route by . /: and number key. . /: Used to input .orwhen inputting IP or time, and switch the two images of the PIP. Besides, it can input number key 10 in the 16 channels machine. PIPUsed to switch between Chinese/English input modes when you set the channel option or change the image to picture in picture.
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Menu area RECPLAYSETCOPYINFO RECManual record menu PLAYPlayback menu SETSetup menu COPYBackup menu INFOInformation menu
-figure subtractmenu turn over. +figure addmenu turn over.. : Delete Exit.
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Scene display area Switch 1/4/8/9/16 scenes format whether the video is real-time or playbacking. Switch current channel.
Playback area
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Power swich Used to start or shut off the system. Lock Used to login or lock up system.
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13. Three/DEF 14. Four/GHI 15. Five/JKL 16. Six/MNO 17. Seven/PQRS 18. Eight/TUV 19. Nine/WXYZ 20. ./: 21. Zero 22. Delete 23. Page up 24. Page down
37. Reset 38. Call 39. Auto 40. Mute 41. Clear alarm 42. Play\pause 43. Fast backward 44. Fast forward 45. Frame 46. Information 47. F1 48. F2
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09Used to input digit/character or switch the scene by keyboard shortcuts. When the menu is not visible, 1~9 digit button switches the output scene to the channel 1-9. 16 channels machine switch to channel 10-16 by . /: and number key. . /: Used to input .orwhen inputting IP or time. It can input number key 10 on the 16 channels machine. PIPUsed to switch between Chinese/English input modes when you set the channel option or change the image to picture in picture. Menu function area RECPLAYSETCOPYINFO RECManual record menu PLAYPlayback menu SETSetup menu COPYBackup menu INFOInformation menu
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Menu operation area -+DELBACK -figure subtractmenu turn over. +figure addmenu turn over. DELDelete. BACKExit. Cursor moves, PTZ control. Cursor moves, PTZ control. Cursor moves, PTZ control. Cursor moves, PTZ control. ENTERMenu confirms. ENTER
Scene display area Switch 1/4/9/16 scenes format whether the video is real-time or playbacking.
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Play or pause record. Fast forward. Fast backward. : Playback frame by frame.
PTZ and camera control area ZOOM-ZOOM+FOCUS-FOCUS+IRIS-IRIS+RESETCALLAUTOF1 F2 ZOOMAdjust camera zoom. OCUSAdjust camera focus. IRISAdjust camera iris. RESETSave the current location of the PTZ. CALLLoad reset of PTZ.
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CLEAR CLEAR: Clear alarms. MUTE MUTETurn on/off system audio. Power swich Start up or shut down the system. LOGIN/LOCK LOGIN/LOCKLogin or lock system.
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4.1.1Keystroke Lock/Unlock
The option Keylock is under the network interface. After making the option on and storing the change, press the DN on the remote controller to lock the keystroke. In this situation, all of the keystroke on the remote controller and front board are locked but the power key. The method of releasing the keylock is to press the DN key on the remote controller, input the corresponding DN (DN can be set by yourself, the range is 099,and the primary DN is 33. When you forget the device number, you can reset the code operation, because this operation will make the Keylock unavailable. Code reset operation meet the 4.9.2the on/off code set), and press enter key, so all of the keystroke on the remote controller and the front panel are released and can be used normally. When you dont set the Keylock, the remote controller and the front panel can
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be used normally.
Input user name and password on the login interface (distribute in authority in advance), after you input correct user name and password and press ENTER, the sign on the lower left corner will switch to User automatically, and show the user name of current user nearby. Then
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About the input:some keys of number can input characters when edit,for example: press the key 2 for 7 times, the display will be 2,A,B,C,a,b,c.
You can only do the operations such as loginset DN and switch scene format and so on at the moment.
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can switch the four parameters. The regulation of the parameter state is through the
and the
posterior one is to subtract. The ENTER button is used to resume to default setting. (Pay attention: The system will keep the setting automatically after 8 seconds, and it would not influence any other operations.)
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If you select the User list at login, you can use the -+buttons to select the user name without inputting character by character.
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Then you can input the user namepassword and corresponding permission you want the user to have. The method of endowing permission: Move the cursor to the icon and press ENTER, you can see a red appear in the round button, which means you have chosen the function. After finishing setting up, focus on the Modify...icon and press ENTER. (Its important, if you dont follow this step, you wouldnt add the user successfully.) And when you exit the setup menu, system would prompt you to save the changes, press ENTER, and you have succeeded in adding
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Over Write mode Its used to select the over write mode of HD: Auto or Manual, and it would simultaneously affect all the channels. 1Auto: When the hard disk is recorded fully, this mode will automatically overlay the oldest record files. 2Manual: When the hard disk is recorded fully, this mode will automatically prompt you whether to overlay the oldest record files or change
the HD (Note: there will be no records during the period that from flipping cue to pressing ENTER. So in order to prevent record losing, we dont
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Language System provides two languagesyou can choose the language according to your personal need. After you change the language, system will prompt you to reboot. The setup wouldnt take effect until the system has rebooted.
Color System There are three color-systems. You can select the suitable one according to the nation where you are. 1PAL (Chinese/Britain) The upper limit of the frame rate is 25 F/S. 2NTSC4.43 (USA) The upper limit of the frame rate is 30 F/S. 3NTSC3.58 (Taiwan) The upper limit of the frame rate is 30 F/S. After you have set the color system, system will prompt you to reboot. The setup wouldnt take effect until the system has rebooted.
Date Superposes Its used to whether to superpose date on the video while recording or not. The superposed position is: When the time and the date are selected to
superpose at the same time, the date is in the lower right corner (occupies the left ) of the imageAs only date superposes, it is in the middle of the botton of the image.
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Time Superposes Its used to whether to superpose time on the video while recording or not. The superposed position is: When the time and the date are selected to
superpose at the same time, the time is in the lower right corner (occupies the right ) of the image As only time superposes, it is in the middle of the botton of the image.
Image Poll Its used to whether to use image poll or not while it is at the state of real-time video. And you can set the polling intervals after you select this
option.
Resolution The resolution is divided into two grades. (1) High: It means the grade of level is Half-D1 and the resolution rate is 704*288. (2) Low: It means the grade of level is CIF and the resolution rate is 352*288.
Quality Its used to choose the video quality (123456 ) of the record, and the quality would decrease according to the increase of the figure. Frame rate
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Its used to set the video frame rate of each channel: When it is PAL, 2 to 25 is availableWhen it is NTSC, 2 to 30 are available.
Audio It is a switch that whether to record with audio or not. (With red hook means on, without red hook means off.)
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Move cursor on the icon that you want to operate, press ENTER to choose or reject the icon. As the icon turn yellow, the state of manual record is open. Otherwise, the state is close. The setup wouldnt take effect until you move the cursor to the OK icon and press ENTER button of the remote controller or the front panel.The button between OK and Cancel is for selecting all channels. You can directly control the manual record through the record menu. Once the manual record of any channel is started, the channel will be in state of recording immediately, and it has no concern with the settings of other record ways (Time/Motion/Alarm).
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Move the cursor on the On icon corresponding with the channel you want to operate, press ENTER to enter the time record schedule interface. And the interface is as follows:
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You can set two time periods for time record of every day, or set up two different periods for time record of every day in a week. Attention: The period wouldnt take effect until the corresponding day is selected. For example: If you want to select Everyday, move the cursor to the corresponding icon and press ENTER. (Play red hook means openOtherwise close)
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Motion Alarm Schedule You can set different motion alarm periods for each channel. The everyday record period of a week can be set independently, and there are two
periods of every day. Focus on the On icon and press ENTER button; you can enter the schedule interface to set the periods for the corresponding channel.
Motion record time It means the time period of recording, which is triggered by the motion alarm. The scope is 199 seconds.(Attention: Whether system would
stop recording or not based on the last motion detect alarm happened. For example: If the motion detect time is 5 seconds and the period is an hour, the corresponding channel will be recording all the time as the motion interval is less than 5 seconds.)
Audio Alarm When you select this option, the audio device, which is connected to the machine, would ring when the system detects the motion. Sensitivity (1~10) The sensitivity of the motion detection is adjustable (1~10), and it goes up in proper order from 1 to 10. Motion area Each channel has 560 motion detection areas in all (20 lines, 28 rows). Annotate: 4 channels machine has 140 motion detection areas in all (10
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lines, 14 rows). Press ENTER key on the pink frame, and when the color of the frame turns yellow, you can choose the detecting area through Up DownRightLeft keys, then press ENTER to make it available. Now, the chosen areas are transparent, and other areas are green. The green area will glitter in red when video motion is detected. You can test the actual effect on the motion detect area interface. When the detection of a certain area is open and there is motion in this area, the video of the area would turn red.
Sensor output
It's used to set the linkage output of the motion alarm. (The 4 channels machine supports two-alarm outputs, and others support four alarm outputs.)
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Each mode has its corresponding alarm inputs and outputs. The 4 channels supports four alarm inputs and two alarm outputs; the 8 channels supports eight alarm inputs and four alarm outputs; the 16 channels supports nine alarm inputs and four alarm outputs. You can set the detecting periodthe linkage record channelthe record time and the linkage alarm output of each alarm input according to your need.
Sensor Alarm Schedule You can set different sensor alarm periods for each channel. The everyday record period of a week can be set independently, and there are two
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periods of every day. Focus on the On icon and press ENTER button; you can enter the schedule interface to set the periods for corresponding channel.
Alarm Record Time It means the time period of recording, which is triggered by the sensor alarm. The scope is 199 seconds. (Attention: Whether system would
stop recording or not based on the last sensor alarm happened. For example: If the alarm record time is 5 seconds and the period is an hour, the corresponding channel will be recording all the time as the alarm interval is less than 5 seconds. The record will continue forever if you don reset t system after the sensor alarm has been triggered.)
Record channel It means once the sensor has been triggered, the corresponding channel would begin to record. You can set one or several channels for a sensor. Audio Alarm Whether output the alarm voice from the DVR audio output when there is a sensor alarm. Sensor out It's used to set the linkage output of a sensor. (4 channels supports two alarm outputs, others support four alarm outputs.)
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Input the channel number and the preliminary time that you want to retrieval, and then move the cursor on OK icon and press ENTER button, system will automatically playback the record you set. If you dont know whether there are records during the period, you can focus the cursor on the File info and press ENTER to check it in the File info interface.
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You can look for the record information such as when and how it recorded in the File info. For example: input 2006-4-12, channel 1 firstly, then press the ENTER to refresh, then you can gain the corresponding information.
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explanation of the last one would be shown as follows. There are two kinds of disk for backup: the ordinary IDE hard disk and the SATA disk. System only supports a backup area; the surplus backup areas are unavailable. If you use the IDE disk, be sure there is a partition for backup before you backup the file. If you use the SATA disk, you can connect the disk directly to the machine by the SATA port which is on the front panel (without shutting off the machine). After the system prompts you that the installation has already finished, you can backup the file to it. (Note: data in the backup area cant be backuped again)
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One backup operation can backup the file of the channel and the period that you want to operate. Input the channel number and period, and then focus on the Backup icon and press ENTER, system would automatically start to backup. (Annotate: the backup operation is available to the record of 15 minutes before. For example: its 11:00 now, you can just backup the records before 10:45) Date: Show the dates with backup files in current partition. Move the cursor on a certain date and press ENTER, the file list at the right side
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would show you the file information of the date you chose. Files: Show backup file information of a certain date.
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The way to control the motor: Choose the camera to be controlled (single picture of the real-time videothe upper left corner one of the multi-picture and the greater one of the picture in picture). Through the direction keys on the front panel, the keys for motor on the remote controller or the customer end, you can control the motor. Instruction of preset and call function: after focusing the PTZ on one position, press the preset keystroke on the remote controller, and there will be a blue small square on the inferior right corner of the screen. Input a number, for example: 16. Then, move the PTZ by direction keys. Press the call button on the remote controller, there will be a blue square on the inferior right corner of the screen, the PTZ will back to the preset position after inputting 16.
You can input 8 Chinese characters or 16 English figures at most for each channel caption. The caption is superposed regularly on upper left corner of the video. You can use the PIP key of the remote controller or the front panel to switch over the Chinese and English input mode.
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When you input Chinese,you have to refer to the area-location code table
(2) Video Lost Alarm Setting When the Video Lost alarm corresponding with the channel is turned on (Play the red hook), once the video lost takes place, the machine will warn (The sound for warning would last about 3 minutes). You can press the information key to see concrete warning contents. (3) Video Mask Setting Full mask for real-time video When the state of this option is open (play ), the whole real-time video of the channel will be shielded, but it wouldnt influence the record and the playback.
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This function is used to set or modify current system time. After finishing setting, system will reboot automatically. (Attention: Because system time is in close relation with video record, try not to adjust system time on general occasion.)
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There are two passwords in the power password interface. Be sure that you press the ENTER button when focusing on the Save...icon after modifying the password. The explanation is as follows: 1. Power password (Default value: 000000) Be used to verify the password when you startshut off the system. 2. Update password (Default value: 666666) Be used to verify the password when you update the system software.
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Password restoration Before saying the operation of restoring the password, there is another password should be mentionedadmin password (namely admin users' password, default value: 12345678)The password restoration will restore three passwords: the power password, the update password, the admin password and the keylock and its DN. When you have forgotten system password or admin password or you cant unchain the keylock, you can comply with the following steps to resume the default password. Shut off the machine, and cut off the power supply. 1. Unload the cover screw, and remove the case lid from the machine. 2. Find J4 (labels Password clear or Password reset) next to the SCM of the front panel. 3. With jumping thread piece to put the legs 12 (next to the resistance R5) of J4 to the state of short circuit. 4. Connect the power supply, and start machine. 5. You can hear buzzers brief sound from the front panel; it indicates that the passwords have been set to the default value at the moment. 6. Shut off the machine again, and cut off the machine power supply. 7. Let the jumper to its old position.
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System will prompt user whether to restore to default setting. Focus on the OK icon and press the ENTER button, then all the system parameters would be set to default state.
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Attention 1: After restoring default setting, all the record ways will be closed. Attention 2: System languageColor SystemChannel captionSystem codeSystem timeUser account and Hard disk management wouldnt be influenced. The state of system default setting is as follows: Record parameters: Over Write mode (Auto) Date superposes (open) Time superposes (open) Image Poll (open) Resolution (CIF) Quality (3) Frame rate 25 (the NTSC is 30) Audio (open) Time recordClose Motion Detect recordClose Polling intervals: 15 sec
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Alarm recordClose ChannelPTZ (unknown) Video Lost Alarm (close) Video Mask (close) Baudrate (default) Address (corresponding with the channel number) Video parameter: Brightness (64) Contrast (64) Saturation (64) Hue (0)
4.9 Information
The information for inquiring is: alarm information, system information, hard disk information, file information, system status and system logbook. About the file information, please refer to the File retrieval playback.
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It shows the warning information of three kinds of warning types on each channel: Sensor Alarm, Motion Alarm and Video Lost Alarm. You can clear the alarm through the CLEAR button of the remote controller.
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It displays software version, board sn, time, IP address, physical address of network card, the using partition and free space. And there are 4 submenus on the interface, such as: disk informationfile informationsystem status and logbook.
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It shows the detailed information of the hard disks that are connected to current system. 1. Disk list
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It shows the partitions and the volume labels of the disks connected to current system. 2. Partition information It shows the detailed information of selected disk partition, including the following information:
IDE channel
There are 4 IDE channels at most (each channel can connect 2 IDE disks) , and a SATA port. Annotate: 4 channels DVR is 4 SATA ports (One port is a special port for backup).
File system The system uses standard FAT32 file format.(It can be identified by PC directly) Free space It shows the free space of current partition. Total space It shows the total capacity of current partition. 3. Total disk information
Total disk
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Quantity of hard disks, which connect to the system, the upper limit is 8. (Annotate: 4 channels DVR can link 4 SATA disks at most.)
Total free space It shows the free space of current system. Total space It shows the capacity of all disks connected to current system. (Special explanation: the system only supports FAT32 file format.)
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It shows current record setting and current record status of the system.
Record setting It shows the on/off status of each channels manual recordtime recordmotion record and alarm record. Record status It shows the record status of each channels video type and quality, resolution and audio (on or off). If in the state of recording, the Type bar
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would show the type of current record (There are 4 types: MN (manual) (timer) (motion) TM MT AM (alarm)). The position of audio: Gray means off, and red means on.
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Input the date you want to inquire at the button of the interface, press ENTER, and the system will show you the operation list of the date you input. Move the cursor on the concrete log, the amplificatory log will be shown on top of the log frame. (Attention: The figure next to the Logbook means the quantity of all logs on the daySystem can store 512 logs for a day at mostThe log file can't be discerned on PC) The logbook includes some information as follow: system start-up and change version log alarm log control PTZ log user login log and log of changing system parametersplayback log and backup log.
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The left side shows the hard disks that have been connected to current system and the capacity of each disk. The right side shows the type of the
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disk: data partition (DATA) or backup partition (BACKUP). Format: Focus on the partition icon and press OK, system will prompt you whether to format the hard disk. You can set the type of the hard disk(DATA or BACK) through -+before formatting. Data in the hard disk will be deleted completely after 4 seconds. Attention: System supports only one partition for backup. The surplus ones would be useless (cant be used as backup partition or data partition). If the hard disk has been partitioned before connecting to the DVR, the operation that formats any partition of the disk will format the disk to one partition; the capability of hard disk that would be used on the DVR is 40G at least.
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It is used to set the network parameters of system. With this function, you can visit the machine through network.
User name
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Its used to identify the backup resource in backup partition. You can inquire the backup file according to the host name after you connect the disk to PC.
Auto config If the server in the LAN where the machine located has the DHCP service and you can select the Auto config option to gain the IP from server
automatically. You can only edit the standby config option at the time. The Standby config option would take effect while the auto config cut no ice.
Use these config If there is no DHCP service in the LAN, you can choose this option to designate the static IP address. Command port and HTTP port The numbers of ports can be modified by Page UpPage Down keystroke or data keys. The command port is the TCP monitor of all
communication ports of DVR. The HTTP monitor is used as IE browsing port. (Annotate: The setting of mapping refers to 4.12.2)
WAN enhance When you want to visit the machine through WAN or Router, you should select this option. Keylock
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Use RS485 device The function should be open when connects to the serial keyboard. The address code can be modified by Page UpPage Up key or data keys;
If you want to control a camera or PTZ coder through several pieces of DVR, all pieces of dvr must open the Use RS485 device option.
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Its a kind of connection to the WAN. You can connect the WAN directly through dialing adsl at this interface.
User nameADSL account. PasswordADSL password. ConnectAfter you input the correct ADSL account and password, focus the cursor on the Connect icon and press ENTER to connect the
WAN.
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Auto connectIf you select this option, system will automatically connect the WAN after disconnection. Save the passwordIf you select this option, system will automatically save the ADSL password. The frameIt shows the network information of the pubic network after the connection has finished.
It is the function that you can access the machine by domain name through Internet.It can parse the address that dial directly to internet or be
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mapped to internet. After you have connected the machine to internet, input user namepassword and domain name ,and then focus on Login and press ENTER to parse the domain name. (Annotate: The user name and password here refer to the peanut passport name and password that apply in peanut shell websites). After parsing the domain name successfully, IP address will show the address with which the machine connects to internet.Then you can access the machine with inputting the domain name directly in IE address or IP address of Client manager.You can go the website www.oray.net to download the software of peanut with which you can apply the free domain name.
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Internet option. Click the Custom level icon, enable all the options concerned wih ActiveX and set the Reset to to medium-low on the Security Setting window. The pictures are as follows:
u Step2: Do the same set to the Local internet option as the step1. The pictures are as follows:
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Step3: Ping the DVRs IP to make sure that the connection is ok.
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u Step4: Input the IP to the address of IE and press Enter to connect.Input the user name and password of DVR to login, and there will be a prompt with login ok after the connection has succeeded. The picture is as follows:
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u Step5: Right click the window and choose the channel you want to open.
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If you want to close an image, you can right click the image and choose the close. If you want to maximize an image, just double click the image. If you want to control the PTZ, choose an image that can control PTZ and click the controlling keys (The condition that you control the PTZ is
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that the PTZ, the baudrate and the address has been set correctly on DVR.)
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If you want to playback, you can enter VOD interface by clicking the VOD button. As the picture shows down, input the same user name and
password as step 4, then you can see the records that have been required. Double click the file to playback the corresponding record, and there are some playing keys at the botton of the image.
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If you have regular WAN IP address, you can link DVR directly to WAN. Then you can visit the machine normally after setting IP, subnet mask
and default gateway and enable the option WAN enhance. Otherwise, you have to dial ADSL to connect to WAN.And the concret operation refers to 4.11.2.
If you want several pieces of DVR connect to WAN with a wideband line, you can refer to the following steps: At first, set up the IP subnet mask default gateway and enable the option WAN enhance on the machine. Notice: the default gateway should be the same with the gateway of the network sever which is for mapping. After setting, connect the DVR to LAN.Then you can use two methods to map to WAN: A carry on the mapping on the network server which connects to WAN directly carry on the mapping through the router. (Attention: the B mapping instruction is only for TCP protocols).
A: Mapping through the network server Take the situation that the servers OS is Windows XP and dials ADSL for example:
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Attention: The default command port and http port are 8101 and 80. You can set the values according to your needs, when you have set the them and save the change, system will reboot to make the change be effectual. A1Right click the My Network Places icon on the desktop and select the Properties.
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A3Click the Advanced bookmark and enable the option Allow other network users to connect through this computers internet connection ,the click the Settings button to enter the Advanced settings.
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A5 Add the following information separately in Service settings: You can input the Description of service according to your need. The address
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is IP address of DVR that you want to map, for example: 192. 168. 0. 6. And you should add the ports which are same as the command port and http port to the IP. (Attention: there must be no conflict to ports.) We illustrate the default ports and custom ports for mapping, and the pictures are shown as follows.Picture 1 and 2 are for the default pots, and the picture 3 and 4 are for the custom ports.
Picture 1
picture 2
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Picture 3
picture 4
A6After the network server dials ADSL successfully, run the cmd to enter DOS. Then run ipconfig /all to look over the internet IP and write down the IP for interviewing.
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A7Now we can use any computer that can get on internet to interview the mapped DVR. 1. Access the DVR with default ports: a, To DVR client manager: you only need to input the internet IP on the IP address and correct username and password and login to connect the DVR; b, To IE, you input the internet IP on IP address to download the ActiveX, when you have downloaded
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successfully, input the correct usename and password to login and open the images. 2. Access the DVR with custom ports: a, To DVR client manager: you need to input the internet IP with the command port on the IP address (e.g. 219.134.28.150:6666) and correct username and password and login to connect the DVR; b, To IE, you input the internet IP with http port on IP address (e.g. http://219.134.28.150:66) to download the ActiveX, when you have downloaded successfully, input the correct usename with command port (e.g. admin:6666) and password to login and open the images. Attention: the symbol : between IP address and port or user name and port should be input in English type. BMapping through the router Network interface is as following picture:
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Attention: The default command port and http port are 8101 and 80. You can set the values according to your needs, when you have set the them and save the change, system will reboot to make the change be effectual. You can look over the instruction of router for the detailed steps of mapping.
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Please confirm the edition of the present software, preventing having no method to degrade when update fails. We dont suggest you update if you
dont need the new function or dont have any other questions. Please store the important record before updating.
You must guarantee the stability of power and network, or the update process will be failing. If there is no prompt after 6 miutes since you click
the download, you have to cut off the power and then electrify. When the system starts successfully, please check whether the update succeeds.
Before update, you must confirm the file for update, whether the file is fit for the DVR.Otherwise, the update will fail. Worsely, DVR cant start
normally. (In this situation, you have to send the machine to us for maintenance)
Please access our website to download the instructions of new functions after updating. Do not rename all the files we supply, specially the flash. Otherwise, we wont offer free service for all the concerned problems. The DVR updater will be installed automatically when you install the DVR client manager. (The program is in the CD that comes along with the
DVR) The concrete operations are as follows: 1. Connect the machine with PC through coherent network line or LAN. (Pay attention to preventing IP conflict) 2. You should shut off the machine through front panel or remote controller at first. (Make sure you know the IP of DVR before shutting off).
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3. The state of update: a. the front panel with VFD: press the power, input the update password (default: 666666) and press the enter, meanwhile, the VFD would display UPDATE, you can now update the machine from PC; b. the front panel without VFD: press the power until you hear a beep, input the password (default: 666666) and press the enter, meanwhile, the indicator light for update would be on, you can now update the machine from PC. 4. Run the DVR updater on PC, and choose the file to be updated.
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5. Input the IP of the machine you want to update and click ping button to make sure that the join succeed. 6. Click the button download, and the update begins. 7. It probably takes 3 minutes to update. 8. When a window that contains the information of updating successfully pops up, it means that the update has ended. 9. Then the machine would restart automatically. 10. After updating, the admin password, the power password, the update password would change to default. PS: the default password-admin:12345678, power password:000000,update password: 666666.
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04Why my system restarts after self-check? 04 Check the hard disks if they are in FAT32 file format, if not, change to FAT32; Check Color System setting in Record Parameter menu. In case this setting is PAL, while present video input is in NTSC format, which will cause system restart. 05Why DVR restarts after working very well for a long time? 05 Check if you have left a disk in the disk box for a long time. The disk in disk box is only for backup purpose, once finished backup, disconnect it. please check video signal. For version above V3.5.7, once DVR has checked abnormal video signal, DVR will restart. 06Why system reminds me illegal version? 06This problem is caused by upgrade or changing of VGA board. Before upgrade, please contact us to make sure the upgrade file is valid. 07Why my remote controller is out of use? 07Please check if the IR indicator light on the front panel flashes when you use the remote controller. If not, its probably the controller has run out of battery. Check if the front panel is in locking state. If so, press Login/Lock button and input power password to unlock. For system version above V3.5.8, DVR has system lock function. Some function cannt in use until you login the system.
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08Why system crashes abnormally in playback or data search process? 08Please check if the hard disk has well connected, and remove any hard disk with problems. 09Why system crashes at some certain time? 09In case system crashes at some certain time, for example, around 7:30am, please check your electricity system. This problem is mostly happened in factories, when at around 7:30, all machines start and cause power supply in a short temporarily. Try to make the DVR not connect to the same circuit as the industrial machines. 10How can I make upgrade to the DVR system? 10Please refer to chapter 4.13 for detailed information. NoteFor versions above V3.5.8, please set DVR IP as fixed IP address (NOT auto config) 11After upgrade processes, my DVR system cannot start up, or I cannot see image on monitor screen. Why? 11During upgrade process, please make sure network or power supply wont cut off, as it will cause serious problem to the system and cannot start up. If so, do upgrade processes again. In case it still fails, please contact us for more technical support.
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ground by the screw on the back panel, while dont connect other points to the ground. Please check camera, monitor and video cables if they are aging. 04Why both the live display image and playback image are showing the true color? 04For version higher than V3.5.8, we added video parameter setup function. Please check if you have set the parameters well. (Please refer to chapter 4.2 for details) 05Why my DVR displays distorted images on VGA monitor or cannot make full screen display? 05 Please check if your VGA monitor is well set up. Change your VGA monitor settings till make it full screen. 06Why the display shows disordered color? 06 Please check you VGA data line, as well as connection condition between DVR to VGA monitor; Check if the DVR system has clue of overheat. 07I started my system seemed to be successfully, but there was a certain channel displaying nothing, neither caption. Why? 07Please make restore to factory default settings.
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08Why it displays mosaics when playback? 08 If you format a hard disk when its recording, then playback image will show mosaics. So avoid formatting a HDD when in record mode. The video recorded when DVR has just started up may contain mosaics. If you change record settings, in the first few seconds after saving the settings, the record images may shows mosaics. Dont set image parameters, i.e. Brightness, chrome too low, it may cause image quality decrease and contain mosaics. Hard disk errors may also cause mosaics. 09: How can I regulate the display to the best? 09: Regulate the brightness and contrast of the PC display properly. You can regulate the video parameter by press the frame key firstly, and then regulate the brightness and contrast of the PC display properly.
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02How to realize the remote surveillance? 02 Install the client manager software, and connect the computer to the network, e.g. LAN, ADSL. Set a fixed IP for the DVR: In LAN, manually give the DVR an IP, like 192.168.1.188.In Internet, you should apply for the fixed IP from Internet services suppliers. confirm whether to PING to the server Client PC should also get a IP. If its in the same LAN as DVR, then set manually an IP like 192.168.123 for the PC. Test the connection between client PC and DVR by PING the DVR IP address on the PC. Input DVR IP address and port number in the client manager software, as well as the user name and password that preset on DVR. 03When I connect to remote DVR, but I can get only picture with mosaics, and sometimes pictures still. Why? 03 Please check the network conditions. Its probably blocked or very busy, so some video data may lose in transmission, which will cause mosaics. When DVR server is in starting up process. Too many client PCs are connecting to the DVR, which takes too much of the DVR CPU. Check the DVR server side, if the original images have mosaics. 04: I have well connected the DVR with network cable (network cable indicator light flashes), but I fail to Ping the DVR from remote computers. Why? 04: Please arp-d* command to delete items set by inet_addr.
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05: How to open the picture of the host computer by client end? 05 A. Confirm that DVR is open. B. Confirm that the IP of the DVR havent been engrossed by others. C. Confirm that the PC end have installed the client program correctly. D. Confirm whether the PC has been connected to the DVR by PING order. You can click the start, inputting the arp-d order in the course cote, deleting the item that appointed by inet_addr if its obstructed. The example is as follow: The chart means that PC has been connected to the DVR 192.168.0.9 as follow:
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The chart means that PC hasnt been connected to the DVR 192.168.0.11 as follow
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E. Enter the client end program.(user name: admin, code:123) F. Input the IP, user name, password of the connected DVR on the right of the landing frame. Click the login and it go. Attention: please confirm the user name and password if you cant login OK. Or recheck step A to F. If its still fail, please uninstall the client end program, install it again in another item, and go by step A to F. 06 input DVR IP address, user name and password in client manager software, and system notices successfully connected to remote DVR, but I I cannot view the cameras.Why?
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06 please check if the client manager software is compatible with the DVR. Please check if the computer has opened firewall protection. If so, close it or set the security level down. Please check the color quality of the computer, if its 24 bit, please change to 16 bit or 32 bit. Our client manager can only run on 16 bits and 32 bits computer. Disable WAN enhance in Network menu. In ca se the DVR server version is under V3.8build0126, then please set media stream socket port as Auto Assign. Check the display card chip in your PC, because some cards cant open the picture. Please set the video protracting mode in the client end location set to system EMS memory. Check whether the protocol in advanced function is as the same with the host computer or not. 07: Whats mean by closing and closing remote of the client end? 07: For example: open the picture of DVR on two PCs by using the client end, one is on channel 1, 2, 3, 4, 5, and the other is on 2, 3, 4, 5, 6. When click close on the first DVR, pictures on the first DVR will be closed only. When click close remote, pictures from the first and the second DVR will be all closed. 08: Why it gives a cue that talking with the video channel is over immediately after click the icon ?
08Please check whether the fireproofing wall (especially the sky net fireproofing wall) is open. If you open it, the talking will be hold back. 09: Why the client end crashed when open the pictures?
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09Please unload the previous client end program, and install it again. Or install a new client end in a new catalog. 10: why cant link to DVR but can ping 10 Please confirm edition of your DVR. Only a few editions adopt the TCP protocol to transfer the pictures, so you need setting it to TCP mode to link to the DVR, and open the pictures. The detailed instructions refer to the 11th bar. 11How to open pictures of the client end program since v3.4.0530? 11The TCP edition instructions in particular: u Please confirm that you have uninstalled the previous client end software before installing the client end software that supports the TCP/IP protocol. u Confirm that your host computer is fit for the TCP protocol transmission before modifying the TCP edition. You can modify it to UDP protocol if you cant login OK on the TCP protocol. And you must exit the client end and enter again after modifying the protocol, so that the modification will be available. The detailed instruction is as follow: 1 Install by double click the installation doc in disk.
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2 After installing, open the client end manager software, input user name: admin, password:123, and you can login OK. 3 Then, input the IP, user name, password( be show as following picture),click login, there will be a cue that login OK on the lower right corner, the message is about your succeed in login.
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4 Focus the mouse on the DVR messages on the login purview frame, click right key, and there is a menu as the following picture show. Open the channel by left key on your mouse and the corresponding real-time picture of each channel will be open.
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Check the audio line if it is in good condition. 02Why my DVR system didnt start recording, though I have set manual record? 02 Please check if you have well set the Master / Slave hard disk. Pay attention to the hard disk data line, the color side should connect to the main board, and the Master hard disk should connect to the other end of the data line, while Slave hard disk in the middle. Any other connection ways may cause problems. Please check if you set Data Partition on the hard disks. If so, though system seems to be recording, while there is no data saved. 03Why I cant make timer record (schedule record)? 03 Please check if you have corrected set the schedules. There are two period of time, please make sure the first time period isbefore the second one, and the time must be in a day, from 00:00 to 23:59. Please check if power supply was cut off in the scheduled time periods? The data you need is covered.There are something wrong with HD, so that the data cant be updated. 04Why system gets very slow when searching for hard disk data? 04This is possible when you are using motion detection or alarm record modes that may make system switching between recording and
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non-recording states, therefore create too many data segments. So the DVR needs a longer time to search all the segments. In this case, you need only wait for a longer time. 05Why I cannot make motion detection record? 05 Please check the motion detection record schedule setting. There are two periods. The first one shall be ahead of the second one. Please check if you have correctly selected the motion detection areas. Maybe caused by too low a sensitivity. Try to increase the motion detection sensitivity. 06Why cannot I make alarm record? 06Please check the alarm record schedule setting. There are two periods. The first one shall be ahead of the second one. Please refer to the alarm record setup window to check if the alarm linkage channels are well set. please check if the sensors are well mounted. 07Why the recorded videos are not continuous? 07 In case you are applying manual record or timer record mode, please check if power supply was cut off in the period. In case you are applying motion detection or alarm record mode, as system only records after the motion or alarm happens and lasts for a specific time and stops
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recording. So the recorded files may not continuous. 08Why auto recording mode (recycling record mode) doesnt work? 08Firstly please make sure your hard disks are in good condition. Check if you have set over write mode as Auto in record parameter setup menu. Please check the hard disks for any errors, i.e. Logistic error or physical error. 09How to backup data and burn CDs? 09 Create a backup partition on a hard disk, and then press Backup button to run backup function to copy files to the backup partition. Use the client manager software to backup DVR data to the PC and burn CD by a burner. Note: please copy the client manager software together with the video data, so be convenient to playback. 10Why there is no action when clicking the backup through the client end program? 10Check whether open the fireproofing wall or not. If its so, this open will cause the data in the host computer cant be backup by the program of client end. 11Why there is no data on the backup list when display that backup OK?
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11The host computer cant backup the record in 15 minutes.(For example: its 12:00 now, so you cant backup the data from11:45 to 12:00). 12Why the time of the playback suddenly jump over? 12This state is usually caused by rectifying the time. So you should confirm whether the data should be stored before rectifying time. 13Why there is seriously mosaic when playback 13Please check whether exist bad fan of the HD or not? If its logistic error, you can format the disk; if its physical error, please change the HD. 14Why the record are so slow when playback? 14Check whether the DVR is on the slowly play state or not. Our DVR support slowly playback on 1/2, 1/4, 1/8, 1/16 of the normal speed. Please check whether the HD link line is OK or not, and whether there is bad fan in HD. 15Why there is some dithering when play or playback? 15Set the recorder and vidicon to the same mode. (PAL or NTSC). take off the HD and check whether the HD link OK or not?
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high sensitivity, day & night changing may trigger an alarm) 04The system didnt make alarm when certain video losses. Why? 04Please check if you have set video loss alarm in Channel setup. 05Why I cannot clear the alarms? 05You can only clear the alarms with the IR remoter. Press Clear button and input password, and then press Enter to clear alarms. 06Why I cannot control PT devices, e.g. speed dome? 06 Please check whether you have connected 485 controlling line to DVR correctly. Please check DVR settings, i.e. protocol, bard rate are set the same as the PT device. Check whether the address code is the same with the DVR channel setting. 07More than one DVR cant control one PTZ, why? 07 Check whether 485 line has been connected to the DVR correctly. Check whether the PTZ protocol and baud rate are the same with DVR. Check whether the address code is the same with the DVR channel setting. If no, please set it again and then test. Open the Use RS485 device keyboard address under the network.
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NOTES:
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