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The Information Age in Which You Live Changing The Face of Business
The Information Age in Which You Live Changing The Face of Business
THE INFORMATION AGE IN WHICH YOU LIVE Changing the Face of Business
Case Study
Would You Paint Your House with Yogurt? Stonyfield Farms Information is a driving force defining the success of creating products and services that people want. Information, information technology, information-literate knowledge worker
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Introduction
A KNOWLEDGE WORKER works with and produces information as a product. As a knowledge worker, how do you work with and produce information?
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Introduction
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Introduction
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Introduction
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All businesses must strive to meet The MIS Challenge. The complete MIS Challenge is in Figure 1.1 on page 5.
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REMEMBER: What you dont know may put you out of business.
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GLOBALIZATION
Few businesses today are wholly domestic. There are 260 million consumers in the U.S. There are 5 billion consumers world-wide.
A TRANSNATIONAL FIRM is a firm that produces and sells products and services in countries all over the world.
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COMPETITION
Its everywhere. Globalization has increased competition. IT helps small firms compete against larger ones. Competition is good for consumers.
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VIRTUAL WORKPLACE - a technologyenabled workplace. No walls or boundaries. Work anytime, anyplace, linked to other people and information.
TELECOMMUTING - the use of communications technology to work in a place other than a central location. A person who works via telecommuting is called a TELECOMMUTER.
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ELECTRONIC COMMERCE
A modern methodology that addresses the use of information technology as an essential enabler of business. EXTERNAL ELECTRONIC COMMERCE - the use of IT to support how a business interacts with the marketplace. INTERNAL ELECTRONIC COMMERCE - the use of IT to support internal processes, functions, and operations.
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Giving you telecommuting tools so that you can work wherever and when ever needed Letting you develop personal database applications Setting up networks Setting up websites Giving access to information to those people who need it so they can make the right decisions at the right time
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Information Technology
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Information Technology
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Information Technology
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Information Technology
AS AN ENABLER OF INNOVATION
IT is not innovation all by itself. IT, however, can enable innovation. FedEx used IT to build customer-oriented tracking software.
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Information Technology
In early 1997, the typical home computer was capable of performing 130 million instructions per second. How fast are they today?
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Information
INFORMATION - is simply data that has a particular meaning within a specific context.
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Information
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Information
DIMENSIONS OF INFORMATION
See Figure 1.6 page 21
TIME - when
Timeliness Currency
FORM - how
Detail Presentation
CONTENT- what
Accuracy Relevance Completeness
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Knowledge Workers
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Knowledge Workers
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Knowledge Workers
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Knowledge Workers
Charges #1-4 relate to how you use information for the benefit of your organization.
Charge #5 relates to using information in a socially responsible way. This relates to ETHICS - sets of principles or standards that help guide behavior, actions, and choices.
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Knowledge Workers
Ethics are often different from laws. Laws require or prohibit some action on your part. Ethics are more of a matter of personal interpretation. What may be ethical to one person is not necessarily to another. As an information-literate knowledge worker, your actions with respect to using information should always be both legal and ethical.
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TO SUMMARIZE
We are indeed in the information age. All businesses must coordinate their use of IT, information, and people (The MIS Challenge). The many forces shaping business today include:
Globalization Competition Information as a key resource The virtual workplace and telecommuting Electronic commerce Knowledge worker computing.
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TO SUMMARIZE
Information is also a key resource in business today. The value of information can be defined according to its dimensions:
Time (when) Content (what) Form (how)
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TO SUMMARIZE
Finally, people are the most important resource in any organization. As an information-literate knowledge worker, you have 5 charges: 1.Define what information you need 2.Know how and where to obtain information 3.Understand the meaning of information 4.Act appropriately based on information 5.Use information legally and ethically