Quality Month: FEB - 2012

Kaizen No.

Page No. :

KAIZEN REPORT
Company logo Company Name ASCON PACKAGE IV ( RUWAIS) SNAGGING PROCEDURE [ ] Product design improvement [ ] Service improvement Department CONSTRUCTION Section/Process SNAGGING

Improvement Title:

Category: [ ] Quality improvement [X] Health & Safety [ ] Environment [ ] Productivity [ ] Office processes

Before Situation
1. The works are not completed to handover the buildings for client occupancy. 2. The initiative has been taken up from the QA/QC team along with the Project Manager that the snagging list will be prepared and will be offered for client inspection prior to handing over. 3. Example: a) The tile work in each and individual room has been checked for colour matching and which ever the tiles are not matching with the approved colour has been listed in the snag and a special team for snagging has been deployed to carryout the works listed. The listed no. Of tiles has been immediately removed and replaced and the same has been informed to the client and were made to witness the same by the we are able to achieve the belief of client and the snagging works went smoothly and we are able to hand over the building ahead of our schedule. b. For false ceiling works where ever the painting touch up is balance our team informed that painters to do the touch up works where ever it is required in each and every room and the same has been informed to the client and we forced them to witness the same by the we are able to achieve the faith of client and the snagging works went smoothly and we are able to hand over the building ahead of our schedule. c. Cleaning of the completed works After completing the works the area will be completely cleaned and polythene sheet will be covered and the rooms will be completely locked after client witnessing by making this practice we could save the more manpower in deploying for cleaning purpose.

Root Cause Analysis

Improvement Measures

After Situation

100% cleaning and painting After the root cause analysis the touch up cannot be done due project manager has deployed the the practical difficulties VIZ snagging team for the 1. During the client visit for rectification works or to complete the building we cannot tell the pending works along with the them not to touch the QC Engineer to follow and walls, doors or cabinets identify the works and once the etc.. works are completed the area will 2. When the doors are be offered for inspection and for opened during the client approval. visit the dust control is Once the works are approved the very difficult inspection request will be 3. For the false ceiling works attached to the snag list submitted for client approval and after completion there the works are approved without might be some problems out any delay and the handing in the services above false over process will be smoothly ceiling and there are every completed. chance to damage the false ceiling by the MEP technicians to arrest the problems, once the problem gets arrested retouch up works are carried out to bring it to the original condition .

Once all the process are completed the Time will be saved Manpower deployment will be saved and more over expenditure for all the repair and rectification works are saved.

Benefits: Cost, Time and Resource are saved and 85% - 90% of snagging time is reduced during client snagging and handing over procedure.

Participation MR.SAJEEV Project Manager, MR. Mathew Construction Manager, MR. Gopal Sudhir Lead QC Engineer, MR. Santosh Project Engineer and the team of charge in hand and labours to carry out this activity.

Standardization:

Horizontal Deployment Opportunities (Replication): The information has been passed to entire qc department during monthly QA/QC meeting (Corporate meeting).

Single Point Lesson: Any problems can be resolved by proper coordination and team work. Copy Distribution:

Remark / Management Comments: Sign Date of Starting:

Date of Completion:

Control No. (by DQG)

Declaration: We are submitting this Kaizen case voluntarily to DQG for participation in Kaizen Blitz competition. We are glad to authorize DQG to share this information with the Business
community at large to promote Continual Improvement and good practices. We confirm that the improvement has been initiated and completed during the Kaizen Blitz week. Signed by Authorised signatory: _______________________Name: GOPAL SUDHIR_________________________Designation: QC MANAGER____________________________________ Date: ____/____/________