SARFRAZ JAVED

Objectives:In quest of middle level assignments in Learning and Development and Knowledge Management with a leading organization

A dynamic professional with 4+ years of rich experience in Business Development and Customer Support.

Proficiency in managing overall Sales & Marketing Department, Sales, Market Analysis, Key Account Management & target marketing.

Strong delivery skills in Sales and Marketing with Management of Key Opinion Leaders.

Capable of independent challenge, high level of self motivation & initiative. Proactive and able to use own initiative, operating with limited guidance.

Delivery of Sales Management and Team Management on a wide range of sales subjects and skills in group facilitation, feedback and one-to-one skills. Leading teams with cohesiveness & team spirit.

Strong array of interpersonal skill, a self starter and a team player with definitive and proven ability to work and thrive under tight deadlines and targets.

PCCI as Business Development Manager (July 2010 till date) Strategic Planning Business planning and analysis for assessment of revenue potential in business opportunities. Exploring business potential, opportunities & clientele to secure profitable business volumes. Designing & implementing marketing plans for augmenting the business volume by enhancing brand visibility & recall.

Sales and Marketing Managing the sales and marketing operations and accountable for increasing sales growth. Conducting competitor analysis by keeping a close view of market trends to achieve metrics. Driving sales initiatives to achieve business goals & managing the frontline sales team to achieve them. Key Account Management Initiating and developing relationships with key decision makers in target organizations for business development. Identifying prospective clients from various sectors, generating business from the existing, thereby achieving business targets. Evolving market segmentation & penetration strategies to achieve targets.

Client Relationship Management Maintaining cordial relations with customers to sustain of the profitability the business. Building & maintaining healthy business relations with major clientele, ensuring maximum customer satisfaction by achieving delivery & quality norm.

Key Responsibilities at Aditya Birla Minacs (November 2008-September 2009) & HSBC (March 2007June 2008) Included Helping customers with account related queries. Providing the right information only to the right customer. Servicing customer within the limits of company norms and policies. Ensuring the customer returns satisfied and happy. Taking responsibilities in the absence of team manager, managing the team and reporting back to the team manager. Letting the customer know of the alternatives available and measures to take in case the issue is not resolved.

Key Responsibilities at Cambridge Integrated Pvt. Services Ltd. (June 2006March 2007) Included Verifying Tax Return and reports of Real property. Examine Tax Returns and supporting documents for current and prior year and amended returns. Adjust Tax, penalty, or interest, and transfer credits and prepare corrected notices. Training new recruits.

Educational Qualification: Name of Degree A.I.S.S.E. I.Sc. B.B.A. Board/University C.B.S.E. B.I.E.C. University of Madras Year of Passing 1999 2001 2006 Marks Percentage 79.60 71.20 61.00

Extra Curricular activities: Represented school in athletics and sports events at both school and district level. Interests: Sports and games.

Personal Details Date of Birth Gender Nationality Marital Status Languages Known Contact # E mail Id November 11th, 1984 Male Indian Single Hindi and English +919986933284 scheikhu@gmail.com

Place: Bangalore Date: SARFRAZ JAVED