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Acer Computers Travel Mate 360 Travel Mate 360 Service Guide A1fda1f
Acer Computers Travel Mate 360 Travel Mate 360 Service Guide A1fda1f
Service Guide
Service guide files and updates are available on the CSD web; for more information, please refer to http://csd.acer.com.tw
Revision History
Please refer to the table below for the updates made on TravelMate 360 service guide.
Chapter
Updates Replace AIPG/CSD with CSD, located on the top cover. Change the expansion port to Easy Link Port/ Replicator Port Update Switch Setting information Correct Switch Setting information
II
Copyright
Copyright 2001 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual:
Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.
WARNING
CAUTION
IMPORTANT
IV
Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
2.
VI
Table of Contents
Chapter 1 System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Lock Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Chapter 2
System Utilities
33
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Basic System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Startup Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Onboard Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 System Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Load Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 System Utility Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Running PQA Diagnostics Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Chapter 3
49
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Disassembling the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . .54 Removing the DVD-ROM and Floppy disk drive Module . . . . . . . . . . . . . . . . . .55 Removing the Video Capture Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Removing the Extended Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Disassembling the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Removing the Hinge Caps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Removing the Middle Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Removing the LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Removing the EMI Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
VII
Table of Contents
Removing the Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Removing the Wireless LAN Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Removing the Upper Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Removing the Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Removing the Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Removing the Lower Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Removing the Main board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Removing the CPU EMI Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Removing the Heatsink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Removing the Daughter and I/O board . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Removing the PCMCIA Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 System Upgrade Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Base Unit to Wireless LAN Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Chapter 4
Troubleshooting
79
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . .81 Memory Check 81 Power System Check 81 Touchpad Check 83 Power-On Self-Test (POST) Error Message 84 Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Index of AFlash BIOS Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Index of PQA Diagnostic Error Code, Message . . . . . . . . . . . . . . . . . . . . . . . . .94
Chapter 5
95
FRU (Field Replaceable Unit) List Model Definition and Configuration Test Compatible Components
99 109 111
Microsoft Windows 98SE Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Microsoft Windows ME Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . .115 Microsoft Windows 2000 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . .118 Microsoft Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Appendix C Index
125 127
VIII
Chapter 1
System Specifications
Features
This computer was designed with the user in mind. Here are just a few of its many features:
Performance
!
Intel Mobile Pentium III Processor-M with 512 KB L2 cache featuring the new Enhanced Intel SpeedStepTM technology Memory expandable up to 1024MB or 1GB and supports PC133 MHz bus speed External EasyLink combo drive (floppy and CD-ROM/DVD-ROM/DVD-RW drive) High-capacity, Enhanced-IDE hard disk Power management system with ACPI (Advanced Configuration Power Interface) Smart Li-Ion Battery Pack Smart Card interface with pre-boot authentic action system for added-security
! ! ! ! ! !
Display
!
13.3"Thin-Film Tra nsistor (TFT) liquid-c rysta l displa y (LCD) displaying 24-bit true-color at 1024x768 extended Graphics Array (XGA) resolution 8 MB Video DRAM with DVMT (Dynamic Video Memory Technology ) up to 32 MB 3D capabilities Simultaneous LCD and CRT display support Supports other output display devices such as LCD projection panels for large-audience presentations Automatic LCD dim feature that automatically decides the best settings for your display and conserves power Dual display capability (except Windows 2000)
! ! ! !
Multimedia
! ! ! !
16-bit high-fidelity AC97 PCI stereo audio with 3-D sound and wavetable synthesizer Built-in single speaker High-speed optical drive (CD-ROM, DVD-ROM or DVD-RW) External USB video capture kit option
Connectivity
! ! ! ! ! ! !
High-speed fax/data modem port Fast infrared wireless communication USB (Universal Serial Bus) ports Ethernet/Fast Ethernet port IEEE 1394 port Optional 802.11b wireless LAN Optional USB Bluetooth dongle solution
Chapter 1
Expansion
! ! !
Type II CardBus PC Card (formerly PC MCIA) slot Upgradeable memory EasyPort port replicator
84-/85-/87-key PS/2 and AT-compatible keyboard Ergonomically-centered touchpad pointing device with scroll function
I/O Ports
! ! ! ! ! ! ! ! ! ! ! ! ! ! !
One Type II CardBus PC Card slot One RJ-45 jack for Ethernet One RJ-11 phone jack One DC-in jack (AC adapter) One VGA port,I2C compatible (DDC II) One PS/2 keyboard/keypad/mouse port One high quality stereo speaker/headphone-out jack One audio line-out One line-in jack/ microphone One SmartCard slot Two USB ports One 100-pin replicator port One FIR port One IDE connector One IEEE 1394 port
Chapter 1
HOST BUS
133MHZ
To P.R
LCD LCD
LVDS
SO-DIMM*2 SO-DIMM*2
MIC IN
Almador - -M Almador M
GMCH - -M GMCH M
TV Encoder TV Encoder
CH7011 CH7011
VCH VCH
Line Out
OP AMP OP AMP
APA2020 APA2020
CARDBUS CARDBUS
OZ711E1 OZ711E1
PWR SW PWR SW
MIC2562 MIC2562
MODEM MODEM
ICH3 - -M ICH3 M
PIDE SIDE FDD USB LPC BUS FDD
TSB43AB22 TSB43AB22
1394 1394
M38859 M38859
KBC KBC
49LF004 49LF004
FWH FWH
USB*2 USB*2
82562ET 82562ET
LAN LAN
MAX3243 MAX3243
FIR FIR
INT KB INT KB
RJ11 RJ11
USB USB
RJ45 RJ45
RS232 RS232
PRN-Port PRN-Port
CRT CRT
DC In DC In
PORT REPLICATOR
Chapter 1
Board Layout
Top View
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
Cover Switch Speaker Connector Battery Connector Modem Connector Jumper Mini PCI Connector Touchpad Connector ICH3 South Bridge Super I/O SMSC LPC 47N267 HDD Connector Firmware Hub Golden Finger FIR Microphone Connector Line-in/Microphone-in Line-out/headphone SmartCard Connector PCMCIA Connector Keyboard Connector
20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37
CPU socket Power Switch 1394 Connector Bay Connector GMCH North Bridge LED Board Connector AC Adapter CRT Connector LVDS Connector RJ45 ( LAN Connector) Inverter Connector RJ11 (Modem Connector) MDC Modem Cable Connector Port Repelicator RTC Connector USB Port 1 USB Port 2 PS/2 Keyboard or Mouse Port
Chapter 1
Bottom View
1 2 3 4
5 6 7
Chapter 1
Outlook View
A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.
Front View
# 1 2
Icon
Description Also called LCD (liquid-crystal display), diplays computer output. LEDs (light-emitting diode) that turn on and off to show the status of the computer, its functions and components. Buttons for launching frequently used programs. Touch-sensitive pointing device which functions like a computer mouse. The left and right uttons function like the left and right mouse buttons; the center button serves as a scroll up/down button. Connects to audio line-out devices (e.g., speakers, headphones).
3 4 5
Launch keys Touchpad Click buttons (left, center and right) Speaker/ Headphoneout jack
Line-in jack
Infrared port
Microphone
10 11
Palmrest Keyboard
Comfortable support area for your hands when you use the computer. Inputs data into your computer.
Chapter 1
12
Speaker
Outputs sounds.
Chapter 1
Left Panel
# 1 2 3 4 5
Icon
Item Easylink combo drive connector IEEE 1394 port Power switch PC card eject button PC Card slots
Description Connects to an Easylink combo drive Connects to IEEE1394 devices. Turns on the computer power. Ejects PC Card from the card slot. Accepts one type II 16-bit PC Card(s) or 32-bit CardBus PC Card(s). Ejects the SmartCard from the slot. Slot for SmartCard interface with pre-boot authentic action system. Accepts the video capture kit option on the left side of the computer.
6 7 8
Chapter 1
Right Panel
# 1 2 3
Description Accepts the video capture kit option on the right side of the computer. Houses the computers battery pack. Connects to a Kensington-compatible computer security lock.
Chapter 1
Rear Panel
# 1
Icon
Connects to any Universal Serial Bus devices (e.g., USB mouse, USB camera). Connects to I/O replicator or EasyPort expansion devices.
Modem jack
Network jack
Connects to a display device (e.g., external monitor, LCD projector) and displays up to 64K colors at 1280x1024 resolution. Connects to an AC adapter
Power jack
10
Chapter 1
Bottom Panel
# 1 2 3 4 5 6 Battery bay
Item Hard disk bay Hard disk anti-shock protection Battery release latch Personal identification slot Memory compartment
Description Houses the computers battery pack. Houses the computers hard disk (secured by a screw). Disk Anti-Shock Protection (DASP) protects your hard disk against accidental shock and vibration. Unlatches the battery to remove the battery pack. Insert a business card or similar-sized identification card to personalize your computer. Houses the computers main memory.
Chapter 1
11
Indicators
The computer has seven easy-to-read status icons below the display screen.
The Power and Sleep status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed.
# 1 Icon Function Wireless Communication Description Lights when the Wireless LAN capabilities are enabled.
Power
Sleep
Lights when the computer enters Sleep mode. Lights when the floppy drive, hard disk or EasyLink Combo drive is active. Lights when the battery is being charged.
Media Activity
Battery Charge
Caps Lock
Num Lock
12
Chapter 1
Lock Keys
The keyboard has three lock keys which you can toggle on and off.
Description When Caps Lock is on, all alphabetic characters typed are in uppercase. When ]is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. a better solution would be to connect an external keypad. When [is on, the screen moves one line up or down when you press the up or down arrow keys respectively. applications.
]
(Fn-F11)
[
(Fn-F12)
NOTE: To access the ] and [ functions, hold the Fn key down while pressing the F11 and F12 keys respectively.
Chapter 1
13
Desired Access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys
Num Lock On Type numbers in a normal manner. Hold j while using cursor-control keys. Hold Fn while typing letters on embedded keypad.
Hold Fn while using cursor-control keys. Type the letters in a normal manner.
NOTE: If an external keyboard or keypad is connected to the computer, the ] feature automatically shifts from the internal keyboard to the external keyboard or keypad.
14
Chapter 1
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
Icon
Description Start button. Combinations with this key perform shortcut functions. Below are a few examples: "+ Tab (Activates next taskbar button) " + E (Explores My Computer) " + F (Finds Document) " + M (Minimizes All)
!"
Chapter 1
15
Hot Keys
The computer employs hot keys or key combinations to access most of the computers controls like screen brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.
Icon
Fn-F2
Setup
Fn-F3
Switches the power management scheme used by the computer (function available if supported by operating system). Puts the computer in Sleep mode.
Fn-F4
Fn-F5
Display toggle
Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. Turns the display screen backlight off to save power. Press any key to return. Turns the internal touchpad on and off.
Fn-F6
Screen blank
Fn-F7
Touchpad toggle
Fn-F8
Speaker toggle
Fn-w
Volume up
Fn-y
Volume down
Fn-x
Brightness up
16
Chapter 1
Icon
Alt Gr-Euro
Euro
Chapter 1
17
Launch Keys
Located at the top of the keyboard are five buttons. These buttons are called launch keys. They are designated as P1, P2, P3, mail button amd Web browser button.
NOTE: To the left of these five launch keys is the wireless communiation button.
Default applicaation User-programmable User-programmable Multimedia applicaation Email application. The LED of the mail button will flash when the user has an incoming email. Internet browser application.
18
Chapter 1
Touchpad
The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and support.
NOTE: When using an external USB or serial mouse, you can press Fn + r to disable the touchpad. If you are using an external PS/2 mouse, the touchpad is automatically disabled.
Touchpad Basics
Move your finger across the touchpad to move the cursor. Press the left (1) and right (3) buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad produces similar results. Use the center (2) button (top and bottom) to scroll up or down a page. This button mimics your
Chapter 1
19
Function Execute
Tap Tap twice (at the same speed as doubleclicking a mouse button) Tap once Tap twice (at the same speed as doubleclicking a mouse button) then hold finger to the touchpad on the second tap and drag the cursor
Select Drag
Click once Click and hold, then use finger to drag the cursor on the touchpad
NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping harder will not increase the touchpads responsiveness.
20
Chapter 1
BIOS
Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols Acer R01-A3 Flash ROM 512KB 49LF004-33-4C-NH ACPI 1.0b, APM 1.2, PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/ IEEE 1284 1.7 & 1.9, IrDA, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB, VESA VGA BIOS, DDC-2B, CD-ROM bootable, Windows keyboard Microsoft Simple Boot Flag Set by switch, see SW1(SW1) setting Specification
System Memory
Item Memory controller Onboard memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Built-in Intel Amador-M 0MB 2 sockets (2 banks) 512MB 1024MB Synchronous DRAM 133 MHz 3.3V 144-pin soDIMM You can install memory modules in any combinations as long as they match the above specifications. Specification
Chapter 1
21
Memory Combinations
Slot 1 64 MB 0 MB 128 MB 0 MB 64 MB 128 MB 64 MB 128 MB 256 MB 0 MB 256 MB 512 MB 0 MB 64 MB 0 MB 128 MB 64 MB 64 MB 128 MB 128 MB 0 MB 256 MB 256 MB 512 MB Slot 2 64 MB 64 MB 128 MB 128 MB 128 MB 192 MB 192 MB 256 MB 256 MB 256MB 512 MB 1024 MB Total Memory
Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. NOTE: The shipping specification for DIMM combination is 128MB in slot 1. LAN Interface
Item Chipset Supports LAN protocol LAN connector type LAN connector location Intel PHY 82562 ET 10/100 Mbps RJ45 Rear side Specification
Modem Interface
Item Chipset Fax modem data baud rate (bps) Data modem data baud rate (bps) Supports modem protocol Modem connector type Modem connector location 14.4K 56K V.90 MDC RJ11 Rear side Specification Ambit module with Lucent modem controller
22
Chapter 1
DVD-ROM Interface
Item Vendor & model name Performance Specification Transfer rate (KB/sec) Data Buffer Capacity Interface Applicable disc format TEAC With CD Diskette Sustained: Max 3.6Mbytes/sec 512 KBytes IDE/ATAPI DVD: DVD-5, DVD-9, DVD-10, DVD-R (3.95G) CD: CD-Audio, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), CD-I (mode 2, form 1 and form 2), CD-I Ready, CD-I Bridge, CDWO, CD-RW, Photo CD, Video CD, Enhanced Music CD, CD-TEXT Loading mechanism Power Requirement Input Voltage 5V(DC) +/- 5% Soft eject (with emergency eject hole) With DVD Diskette Sustained: Max 10.8Mbytes/sec Specification
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Audio Interface
Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity Supports PnP DMA channel Supports PnP IRQ Realtek ALC 201 Built-in Stereo 20 bit stereo Digital to analog converter 18 bit stereo Analog to Ditial converter Microsoft PC98/PC99/PC2001, AC97 2.1 Line-in, CD, Video, AUX 8/16-bit, mono/stereo 44.1 KHz Yes Yes DMA channel 0 DMA channel 1 IRQ3, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11 Specification
Video Interface
Item Chip vendor Chip name Chip voltage Supports ZV (Zoomed Video) port Graph interface Maximum resolution (LCD) Maximum resolution (CRT) Intel VCH Core/3.3V Memory/1.8V No 4X AGP (Accelerated Graphics Port) bus 1024x768 (32 bit colors) 1600x1200 (32 bit colors) Specification
Video Memory
Item Fixed or upgradeable Video memory size Fixed 8.0 MB Specification
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Parallel Port
Item Parallel port controller Number of parallel port Location Connector type Parallel port function control Supports ECP/EPP Optional ECP DMA channel (in BIOS Setup) Optional parallel port I/O address (in BIOS Setup) Optional parallel port IRQ (in BIOS Setup) SMSC LPC47N267 1 Rear side 25-pin D-type connector, in female type Enable/Disable by BIOS Setup Yes (set by BIOS setup) DMA channel 1 and 3 3BCh, 278h, 378h IRQ7, IRQ5 Specification
Serial Port
Item Serial port controller Number of serial port Supports 16550 UART Connector type Location Serial port function control Optional serial port (in BIOS Setup) Optional serial port IRQ (in BIOS Setup) SMSC LPC47N267 1 Yes 9-pin D-type connector, in male type Rear side Enable/Disable by BIOS Setup 3F8h, 2F8h, 3E8h, 2E8h IRQ4, IRQ11 Specification
USB Port
Item USB Compliancy Level OHCI Number of USB port Location Serial port function control 1.1 USB 1.1 2 Rear side Enable/Disable by BIOS Setup Specification
IrDA Port
Item IrDA FIR port controller Number of IrDA FIR port Location IrDA FIR port function control IrDA FIR port (in BIOS Setup) IrDA FIR port IRQ (in BIOS Setup) ECP DMA channel (in BIOS Setup) Optional IrDA FIR port DRQ (in BIOS Setup) SMSC LPC47N267 1 Left side Enable/disable by BIOS Setup 2F8 IRQ3 DMA channel 3 Not available Specification
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PCMCIA Port
Item PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus O2 OZ6933 Type-III/II One type-III or Two type-II Left side No ZV support Yes (IRQ11) Specification
Keyboard
Item Keyboard controller Keyboard vendor & model name Total number of keypads Windows 95 keys Internal & external keyboard work simultaneously Mitsubishi LPC M38859 SMK US 84/85/88-key Yes Yes Specification
Battery
Item Vendor & model name Battery Type Pack capacity Cell voltage Number of battery cell Package configuration Package voltage Sanyo BTP-36D1 Li-ion 3600 mAH 3.7V/cell 6 3 cells in series, 3 series in parallel 11.1 V Specification
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NOTE: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while the system unit is turned on. NOTE: There is an EEPROM in the inverter, which stores its supported LCD type and ID code. If you replace a new inverter or replace the LCD with a different brand, use Inverter ID utility to update the ID information. LCD
Item Vendor & model name Mechanical Specifications LCD display area (diagonal, inch) Display technology Resolution Supports colors Optical Specification Brightness control Contrast control Electrical Specification Supply voltage for LCD display (V) Supply voltage for LCD backlight (Vrms) 3.3 690 3.3 690 keyboard hotkey No keyboard hotkey No 13.3 TFT XGA+ (1024x768) 262K 13.3 TFT XGA+ (1024x768) 262K Sanyo TM133XG-0ZL07 Specification LG LP133X8-A2AG
AC Adapter
Item Vendor & model name Input Requirements Maximum input current (A, @90Vac, full load) Nominal frequency (Hz) Frequency variation range (Hz) Nominal voltages (Vrms) Inrush current Efficiency 1.5 A 0.9 A 47 - 63 47 - 63 90 - 270 The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac(60Hz) and 230Vac(50Hz) respectively. It should provide an efficiency of 83% minimum, when measured at maximum load under 115V(60Hz). @ 90Vac @ 180Vac Delta ADT-60XB D 3P Specification
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AC Adapter
Item Output Ratings (CV mode) DC output voltage Noise + Ripple Load Output Ratings (CC mode) DC output voltage Constant output Dynamic Output Characteristics Turn-on delay time Hold up time Over Voltage Protection (OVP) Short circuit protection Electrostatic discharge (ESD) Dielectric Withstand Voltage Primary to secondary Leakage current Regulatory Requirements 1500 Vac (or 2121 Vdc), 10 mA for 1 second 0.25 mA max. (@ 254 Vac, 60Hz) Internal filter meets: 1. FCC class B requirements. (USA) 2. VDE 243/1991 class B requirements. (German) 3. CISPR 22 Class B requirements. (Scandinavia) 4. VCCI class II requirements. (Japan) 2 sec. (@115Vac) 4 ms min. (@115 Vac input, full load) 24 V Output can be shorted without damage 15kV (at air discharge) 8kV (at contact discharge) +12V ~ +19V 2.75 0.2 A +19.0V~20.0V 300mvp-pmax (20MHz bandwidth) 0 A (min.) 3.16 A (max.) Specification
Power Management
Power Saving Mode Standby Mode Waiting time specified by the System Standby value or the operating system elapses without any system activity. Or When the computer is about to enter Hibernation mode (e.g., during a battery-low condition), but the Hibernation file is invalid or not present. Hibernation Mode When customized functions for power management are set to Hibernation and the corresponding action is taken. Display Standby Mode Keyboard, built-in touchpad, and an external PS/2 pointing device are idle for a specified period. Hard Disk Standby Mode Hard disk is idle within a specified period of time.
! ! ! !
Environmental Requirements
Item Temperature Specification
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Environmental Requirements
Item Operating Non-operating Non-operating Humidity Operating Non-operating Non-operating Vibration Operating (unpacked) Non-operating (unpacked) 5~25.6Hz: 0.38mm (peak to peak) 25.6~250Hz: 0.5G 5~27.1Hz: 0.6G 27.1Hz~50Hz: 0.04mm (peak to peak) 50~500Hz: 2.0G Non-operating (packed) 5~62.6Hz: 0.51mm (peak to peak) 62.6~500Hz: 4.0G 20% to 85% RH, non-condensing 20% to 85% RH, non-condensing (unpacked) 20% to 90% RH, non-condensing (storage package) +5~+35 C -10~+60 C ~-20 (storage package) Specification
Mechanical Specification
Item Dimensions Weight I/O Ports 292 (W) x 234 (D) x 21(H) 4 lbs One type II CardBus socket, one smart card slot, 1 VGA port, I2C Compatible (DDCII), 1 RJ-11 modem port, 1 RJ-45 LAN port, 1 DC-in jack(AC adapter), 1 FIR port, 1 serial port, 1 external monitor port, 1 PS/2 keyboard/keypad/mouse port, 1 IDE connector, 2 USB ports, 1 speaker/headphone-out jack, 1 audio line-in jack, 1 line-out jack, 1 100-pin replicator port, 1 IEEE1394 port. One Housing: MS2105 Panel Indicators Switch : Plastic Power LED, Sleep LED, Media Activity, Battery Charge, Caps Lock, Num Lock, Wireless LED Power Specification
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Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computers BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. If the Fast Boot function is disabled, the user can see the message for pressing mto enter the Setup mode. THe user also can press mto enter BIOS setup in Fast Boot.
BIOS Utility
System Information Basic System Settings Startup Configuration Boot Sequence Onboard Device Configuration System Security Loading Default Settings
Press the w / y keys to move between the parameters. Press the z / x keys to change the value of a parameter. Press the | key while you are in any of the menu options to return to the main menu.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys are shown at the bottom of the screen.
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System Information
The System Information screen displays a summary of your computer hardware information.
System Information CPU Type & Speed -----------------Floppy Disk Drive -------------------Hard Disk Drive ---------------------HDD Serial Number ----------------System with -------------------------System BIOS Version --------------VGA BIOS Version ------------------Serial Number ----------------------Asset Tag Number ------------------Product Name ----------------------Manufacturer Name ----------------UUID ----------------------------------
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Pentium III 1133 MHz 1.44MB 3.5-inch XXXXX MB XXXXXXXXXXXXXXXXXXXX XXX ROM Attached V3.3 R01-A1x XXXXXXXXXXXXXXXXXXXX XXXXXXXXXX XXXXXXXXXX TravelMate 360 Acer XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
= Change setting,
F1= Help
NOTE: The screen above is a sample and may not reflect the actual data on your computer. X may refer to a series of numbers and/or characters. The following table describes the information in this screen.
Parameter CPU Type & Speed Floppy Disk Drive Hard Disk Drive HDD Serial Number System with System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID Display the Floppy information.
Description Describes the CPU type and its speed. Display the size of the Hard Disk. List the HDD serial number. The system will automatically detect that the media type is CD-ROM, DVDROM or CD-RW. The current system BIOS version. The current VGA BIOS version. Display the System Serial Number. Display the Asset Tag Number. Display the Product Name. Display the Manufacturer Name. Display the UUID.
The items in this screen are important and vital information about your computer. If you experience computer problems and need to contact technical support, this data helps our service personnel know more about your computer.
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= Change setting,
F1 = Help
Format DDD MMM DD, YYYY (day-of-the-week month day, year) HH:MM:SS (hour:minute:second)
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Startup Configuration
The Startup Configuration screen contains parameter values that define how your computer behaves on system startup. The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Basic System Setting Boot Display --------------------------------------------- [Both Both]/[Auto] Both Screen Expansion -------------------------------------- [Enabled Enabled]/[Disabled] Enabled Resume on LAN Access------------------------------- [Enabled Enabled]/[Disabled] Enabled Hotkey Beep---------------------------------------------- [Enabled Enabled]/[Disabled] Enabled CPU Power Management Mode------------------- [Auto ]/[Disable Disable] Disable
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Automatic] Intel SpeedStep Technology------------------- [Automatic /[Maximum Performance] Automatic /[Battery Optimized]/[Reversed]
= Change setting,
F1 = Help
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The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings .
Description Sets the display device on boot-up. When set to Auto, the computer automatically determines the display device. If an external device (e.g., monitor) is connected, it becomes the boot display. When set to Both, the computer outputs to both the LCD and the external display if one is connected.
Screen Expansion
Expand the screen on the graphic/text mode. When it is disabled, the graphic/text mode expansion function is disabled and the graphic/text image will be centralized on the LCD. If it is enabled. The graphic/ text image will be expanded to the full LCD screen.
Enabled or Disabled
When enabled, the computer will wake up from Sleep state if any LAN access to it occurs. When enabled, the computer makes a beep when a hot key (Fn+F4) is pressed. When auto, the computer can support stop clock function. When disable, the computer will disable stop clock function. Select CPU power policy.
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Boot Sequence
If you have Enable 1394 Legacy Mode and system has one or two 1394 HDD, you can choose boot from 1394 HDD..
Boot Sequence Fast Boot-------------------------------------------------------- [Enabled Enabled]/[Disabled ] Enabled Enabled]/[Disabled ] Boot Menu Menu------------------------------------------------------[Enabled Enabled [Disabled]/[Enabled ] 1394Legacy Modes-----------------------------------------[Disabled Disabled Boot From LAN------------------------------------------------[Disabled [Disabled Disabled]/[Enabled ]
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Boot Drive Sequence: [Floppy Disk ] 1st----------------------------------------------------------------[ nd -------------------------------------------------------------- [CD-ROM ] 2 3rd --------------------------------------------------------------[Hard Disk ] 4th ---------------------------------------------------------------[ LANDesk]
1st.[Legacy PCI HDD] 1st. [E-IDE]! 2nd. [1394 HDD] 2nd.[Others]! Skip set
= Change setting, =
F1 = Help
1. THis option item should be if user chooses the Enable 1394 Legacy Mode and system have one or two 1394 HDD. 2. When the 1394 Legacy is disabled, the sub-items will be not showed with
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If you have Enabled 1394 Legacy Mode and system has one or two 1394 CD-ROM, you can choose boot from 1394 CD-ROM.
Boot Sequence Enabled]/[Disabled ] Fast Boot-------------------------------------------------------- [Enabled Enabled Enabled]/[Disabled ] Boot Menu Menu------------------------------------------------------[Enabled Enabled [Disabled Disabled]/[Enabled ] 1394Legacy Modes-----------------------------------------[Disabled Boot From LAN------------------------------------------------[Disabled [Disabled Disabled]/[Enabled ]
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Boot Drive Sequence: 1st----------------------------------------------------------------[ Floppy Disk ] 2nd --------------------------------------------------------------[ CD-ROM ] 3rd --------------------------------------------------------------[ Hard Disk ] 4th ---------------------------------------------------------------[ LANDesk Service Agent ] 5th --------------------------------------------------------------[ 1394 CD-ROM ] 6th -------------------------------------------------------------[ 1394 CD-ROM] = Move highlight bar, = Change setting, = F1 = Help
Description When this flag is set, the ACPI OS will communicate with the BIOS to decide the next POST is Fast or Diagnostic. When this flag is set, the F12 will communicate with the BIOS to decide can use F12 choose Boot sequence. When disable the flag, F12 will not show boot menu. When enabled, you can choose use 1394 driver host with appropriate boot image can boot this computer. When enabled, remote host with appropriate boot image can boot this computer. There are four priorities that can let the user to specify the boot device sequence.
Boot Menu
Enabled or Disabled
Disabled or Enabled
Disabled or Enabled
Note: 1. This option item should be add one or two 1394 CD-ROM devices if user chooses the Enable 1394 Legacy Mode and system have one or two 1394 CD-ROM. 2. When the 1394 Legacy is disabled, the sub-items will be not showed.
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Page 1/1
Serial Port --------------------------------------------------[Disabled ]/[Enabled ] Disabled Base Address ---------------------------------------- [----] / [3F8h / [2F8h] / [3E8h] / [2E8h] 3F8h] IRQ --------------------------------------------------------- [- ] / [3 ] / [4 ] 4 IrDA FIR -----------------------------------------------------[Enabled ] / [Disabled] Enabled Base Address ------------------------------------------ [2F8h / [3F8h] / [3E8h] / [2E8h] 2F8h] IRQ -------------------------------------------------------- [3 ] / [4 ] 3 DMA Channel ------------------------------------------[3 ] / [1] / [4 ] 3 Enabled Parallel Port -----------------------------------------------[Enabled ] / [Disabled ] 378h 378 Base Address ---------------------------------------[378h] / [[278h] / [3BCh] 7 IRQ ----------------------------------------------------[5 ] / [7 ] BiBi directional]/[Standard] Operation Mode ---------------------------------- [ECP]/[EPP]/[Bi-directional 1 ECP DMA Channel ------------------------------- [1] / [3 ] *note1
F1 = Help
The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Description Enables or disables the serial port. The serial port is a PnP device. Enabled/Disabled setting will not affect the Windows Device manager setting of the serial port.
Sets the I/O address of the serial port. Sets the interrupt request of the serial port. Enables or disables the IrDA FIR. The IrDA FIR is a PnP device. Enabled/Disabled setting will not affect the WinMe Device Manager setting of the IrDA FIR.
Sets the I/O address of the IrDA FIR. Sets the interrupt request of the parallel port. Sets a DMA channel for IrDA Enables or disables the parallel port. This parallel port is PnP device. Enabled/Disabled setting will not affect the Windwos Device Manage setting of the parallel port.
Set the I/O address of the parallel port. Sets the interrupt request of the parallel port.
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Description Sets operation mode of the parallel port. Only set the parallel post operation mode BIOS Setup. If set to be ECP mode, the Windows will assume the parallel port as the ECP port.
Sets a DMA channel for the pringer ot operate in ECP mode. This parameter is enabled only if Operation Mode is set to ECP.
1 or 3
Note: 1. This option item should be [---] if user chooses the Bi-directional and Standard mode. 2. When the device is disabled, all the sub-items will be showed with[---].
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System Security
The System Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
System Security
Page 1/1
[None None] None Setup Password--------------------------------- [None] / [Present] Password [None None] None Poweron Password----------------------------- [None] / [Present] - Password [None None] None Hard Disk Password---------------------------- [None] / [Present] Password Processor Serial Num ber-------------------- [Enabled [Disabled] Enabled]/ Enabled
= Change setting,
F1 = Help
The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Parameter Setup Password Power-on Password Hard Disk Password Processor Serial Number
Description When set, this password protects the BIOS SETUP menu from unauthorized entry. When set, this password protects the computer from unauthorized entry during boot-up. This item appears only if the platform is business model. A lot of the literature available on the serial number suggests that it should be used to encrypt and decrypt data sent to and from e-commerce sites.
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Setting a Password
Follow these steps: 1. Use the cursor up/down keys to highlight a Password parameter (Setup, Power-on or Hard Disk) and press the z / x key. The password box appears:
2.
Type a password. The password may consist of up to eight characters (A-Z, a-z, 0-9).
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. 3. 4. Press e. Retype the password to verify your first entry and press e. After setting the password, the computer automatically sets the chosen password parameter to Present.
Three password types protect your computer from unauthorized access. Setting these passwords creates several different levels of protection for your computer and data:
!
Setup Password prevents unauthorized entry to the BIOS Utility. Once set, you must key-in this password to gain access to the BIOS Utility. Power-On Password secures your computer against unauthorized use. Combine the use of this password with password checkpoints on boot-up and resume from hibernation for maximum security. Hard Disk Password protects your data by preventing unauthorized access to your hard disk. Even if the hard disk is removed from the computer and moved to another computer, it cannot be accessed without the Hard Disk Password.
When a password is set, a password prompt appears on the left-hand corner of the display screen. 1. When the Setup Password is set, the following prompt appears when you press m to enter the BIOS Utility at boot-up.
Setup Password
Type the Setup Password and press e to access the BIOS Utility. You have three chances to enter the correct Setup Password. If you enter the incorrect Setup Password, an X symbol will display. Try again and press e. However, if you fail to enter the correct Setup Password more than three thimes, the system will display: Incorrect password specified. System disable. 2. When the Power-on Password is set, the following prompt appears at boot-up.
Type the Power-on Password (a symbol appears for each character you type) and press e to use the computer. If you enter the password incorrectly, an x symbol appears. Try again and press e.You have three chances to enter the correct Power-on Password. If you keyin the wrong password more than three times. The following image will display.
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3.
When the Hard Disk Password is set, the following prompt appears at boot-up.
Type the Hard Disk Password (a dot appears for each character you type) and press e to use the computer. If you enter the password incorrectly, an x symbol appears. Try again and press e. You have three chances to enter a password. If you successfully entered the password, the following symbol appears..
If you fail to enter the password correctly after three tries, the system hangs and displays the symbol as following. l
To change a password, follow the same steps used to set a password. To remove a password, follow the same steps used to set a password, except type nothing in the password boxes.
If you would like to load default settings for all parameters, use the cursor z / x keys to select Yes; then press e. Choose No if otherwise.
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Use the IFlash utility to update the system BIOS flash ROM. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use IFlash. NOTE: This program contains a readme.txt file. This readme.txt file will introduce on how to use IFlash utility.
To use this diskette, first boot from this diskette, then a Microsoft Windows ME Startup Menu prompt you to choose the testing item. Follow the instructions on screen to proceed. NOTE: This program contains a readme.txt file. This readme.txt file will introduce each test utility and its functions.
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PQA
Vx_x
xx-xx-xx
Diag
Result
SysInfo
Option
Exit
Press z / xto move around the main menu. Press e to enable the selected option. The main options are Diag, Result, SysInfo, Option and Exit. The Diag option lets you select testing items and times. The following screen appears when you select Diag from the main menu.
PQA
Vx_x
xx-xx-xx
Diag
ONE MULTI FULL QUICK
Result Diag
TEST TEST TEST TEST
SysInfo
Option
Exit
One Test performs a single test and Manual checks the selected test items in sequence. Multi Test performs multiple tests of the selected items and check the selected test items in sequence. Full Test performs all test items in detail for your system. Quick Test performs all test items quickly for your system.
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PQA PQA
Vx_x Vx_x
xx-xx-xx xx-xx-xx
Diag Diag
One TEST MULTI TEST Multi TEST FULL TEST QUICK TEST
SysInfo SysInfo
Option Option
Exit Exit
Specify the desired number of tests and press e. After you specify the number of tests to perform, the screen shows a list of test items (see below).
PQA
Vx_x
xx-xx-xx
SysInfo
! ! ! !
Option
Exit
! ! ! ! !
SPACE: mark/unmark selecting item ESC : return to upper menu F1 : Help menu F2 : test the marked item(s) ENTER: open subitems s menu Test Times = 1
Move the highlight bar from one item to another. Press Space to enable or disable the item. Press e to view the available options of each selected item. Press | to close the submenu. The right corner screen information gives you the available function keys and the specified test number.
! ! ! ! !
Space: Enables/disables the item ESC: Exits the program F1: Help F2: Tests the selected item(s) Enter: Opens the available options
! Test Times: Indicates the number of tests to perform. NOTE: The F1 and F2 keys function only after you finish configuring the Test option.
When any errors are detected by diagnostic program, refer to the txt fileErmsg for troubleshooting.
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Chapter 3
Wrist grounding strap and conductive mat to prevent electrostatic discharge Flat-bladed screwdriver Phillips screwdriver Hexagonal screwdriver
! Plastic stick NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatches when putting back the components.
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General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following: 1. 2. Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system.
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Start
Battery Pack
HDD Connector
Ex1 Keyboard
Dx4 Ex2 LCD Module Fx3 Gx2 LCD Bezel RTC Battery
LCD & Inverter Board Hx1 Hx4 Inverter Board LCD LCD Panel
Inverter Cable
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Jx4
Hx2 Speaker
USB and PS/2 CPU EMI Plate Daughter Board Kx2 I/O Port Bracket Fan Sink Module
Screw List
Item A B C D E F G H I J K L Description Screw M2 X L7 (Black) Screw M3 X L4 (Silver) Screw DIMM Cover Steel Nagano-1 (Black) Screw M2.5 X L8 (Black) Screw M2.5 X L6 (Black) Screw M2.5 X L4 (Black) Screw NYLOK M2.5-5 (Black) Screw M2X4 (Head 0.5) NYLOK Screw M2 X L2.5 (Black) Screw Big Head M2 X L4 (Black) Screw Hex (Silver) Screw Tapping M2XL2.5 (Black)
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4. 5.
Remove the hard disk drive bezel from the hard disk drive module. Slide the hard disk drive out from the hard disk drive bracket.
6.
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2.
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3.
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4.
Push out the latches on both sides of the socket and pull the memory module from the socket.
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3.
Push the right and left hinge caps outward, then slide the caps out from the main unit.
4.
Disconnect the LED FPC from the main board at CN9 and remove the middle cover from the main unit.
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5.
Pull the two latches downward to lift the keyboard upward and expose the keyboard.
6.
Disconnect the keyboard cable from the main board at CN19, then carefully remove the keyboard from the unit.
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6.
7.
Remove the four screws from the hinges and bottom of the unit as shown.
8.
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6.
Snap off the LCD bezel carefully then remove the LCD bezel from the module.
7. 8.
Remove the screw from the inverter. Disconnect the LCD power cable from the inverter at CN2 and then remove the inverter from the LCD module.
9.
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10. Remove four screws from both sides of the LCD. 11. Then remove the LCD from the LCD panel.
12. Remove the ESD tape and disconnect the LCD coaxial cable from the LCD gently.
13. Then remove the two LCD hinges from the panel.
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6.
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6.
Remove the screw from the modem board and then remove the modem board from the main board at CN13.
7.
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7.
8.
9.
10. Disconnect the microphone cable from the main board at CN23.
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11. Then remove the upper case from the main unit.
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8.
Disconnect the touchpad cable from the touchpad, then remove the touchpad board from the bracket.
9.
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8.
9.
Then remove the CPU EMI plate from the main board.
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10. Lift up the heatsink and disconnect the fan cable from the main board at CN27. 11. Then remove the heatsink.
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9.
Then remove the USB daughter board from the main board at CN6.
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10. Remove the two hex screws from the I/O port bracket, then remove the I/O port bracket from the main board. 11. Detach the audio cover from the main board.
9.
10. Detach the PCMCIA slot with a flat screw driver to loosen the latch.
11. Then remove the PCMCIA slot from the main board at CN20.
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7. 8. 9.
Note that the one with white RF cable is for the right antenna and the one with the black RF cable is for the left antenna. Attach the right antenna to the upper case and secure it with a screw. Ensure that the RF cable is arrange well.
10. Attach the left antenna to the upper case and secure it with a screw.
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11. Remove the LAN board from the main board. 12. Then insert the wireless LAN board into its socket and press it down to secure well.
13. Be careful to arrange the right and left RF cables well. 14. Re-attach the upper case back into the main unit and connect the RF cables into the Wireless LAN board.
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Troubleshooting
Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. 2. 3. Obtain the failing symptoms in as much detail as possible. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) Power failure. (The power indicator does not go on or stay on.) POST does not complete. No beep or error codes are indicated. POST detects an error and displayed messages on screen. The diagnostic test detected an error and displayed a FRU code. Other symptoms (i.e. LCD display problems or others). Symptoms cannot be re-created (intermittent problems).
Go To Power System Check on page 81. Power-On Self-Test (POST) Error Message on page 84 Undetermined Problems on page 92 Error Message List on page 85 System Diagnostic Diskette on page 45 Power-On Self-Test (POST) Error Message on page 84 Use the customer-reported symptoms and go to Power-On Self-Test (POST) Error Message on page 84 Intermittent Problems on page 91 Undetermined Problems on page 92
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If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. 2. 3. Reconnect the external diskette drive/CD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the system board.
If an error occurs, reconnect the connector on the System board. If the error still remains:
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If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory Check
Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. 2. 3. Boot from the diagnostics diskette and start the PQA program (please refer to System Diagnostic Diskette on page 45. Go to the diagnostic memory in the test items. Press m in the test items.
4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
If you suspect a power problem, see the appropriate power supply check in the following list:
! !
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81
1. 2.
If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following:
! !
Replace the System board. If the problem is not corrected, see Undetermined Problems on page 92.
! If the voltage is not correct, go to the next step. NOTE: An audible noise from the power adapter does not always indicate a defect.
3. 4.
If the power-on indicator does not light up, check the power cord of the power adapter for correct continuity and installation. If the operational charge does not work, see Check the Battery Pack on page 83.
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From Hardware:
3.
If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack. If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.
Touchpad Check
If the touchpad doesnt work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. Reconnect the touchpad cables. Replace the touchpad. Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.
Chapter 4
83
84
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Chapter 4
85
86
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Chapter 4
87
Indicator-Related Symptoms
Symptom / Error Indicator incorrectly remains off or on, but system runs correctly Inverter board System board Action in Sequence Reconnect the inverter board
Power-Related Symptoms
Symptom / Error Power shuts down during operation Action in Sequence Power source (battery pack and power adapter). See Power System Check on page 81. Battery pack Power adapter Hard drive & battery connection board System board The system doesnt power-on. Power source (battery pack and power adapter). See Power System Check on page 81. Battery pack Power adapter Hard drive & battery connection board System board The system doesnt power-off. Power source (battery pack and power adapter). See Power System Check on page 81. Hold and press the power switch for more than 4 seconds. System board Battery cant be charged See Check the Battery Pack on page 83. Battery pack System board
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PCMCIA-Related Symptoms
Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. PCMCIA slot assembly System board PCMCIA slot assembly Action in Sequence
Memory-Related Symptoms
Symptom / Error Memory count (size) appears different from actual size. Action in Sequence Enter BIOS Setup Utility to execute Load Default Settings, then reboot system. DIMM System board
Speaker-Related Symptoms
Symptom / Error In Windows, multimedia programs, no sound comes from the computer. Internal speakers make noise or emit no sound. Audio driver Speaker System board Speaker System board Action in Sequence
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89
Peripheral-Related Symptoms
Symptom / Error System configuration does not match the installed devices. External display does not work correctly. Action in Sequence Enter BIOS Setup Utility to execute Load Default Settings, then reboot system. Reconnect hard disk/CD-ROM/diskette drives. Press Fn+p, LCD/CRT/Both display switching See System Diagnostic Diskette on page 45. System board USB does not work correctly Print problems. See System Diagnostic Diskette on page 45 System board Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled. Onboard Devices Configuration Run printer self-test. Printer driver Printer cable Printer System Board Serial or parallel port device problems. Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled. Device driver Device cable Device System board
Keyboard/Touchpad-Related Symptoms
Symptom / Error Keyboard (one or more keys) does not work. Keyboard System board Touchpad does not work. Reconnect touchpad cable. Touchpad board System board Action in Sequence Reconnect the keyboard cable.
Modem-Related Symptoms
Symptom / Error Internal modem does not work correctly. Modem phone port modem combo board System board Action in Sequence See System Diagnostic Diskette on page 45.
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see Undetermined Problems on page 92.
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Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. 2. 3. Run the advanced diagnostic test for the system board in loop mode at least 10 times. If no error is detected, do not replace any FRU. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
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91
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See Power System Check on page 81): 1. 2. 3. Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices:
! ! ! ! ! ! !
Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards
4. 5. 6. 7.
Power-on the computer. Determine if the problem has changed. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
! !
92
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Chapter 4
93
94
Chapter 4
Chapter 5
CN15
CN21 CN26
SW1 CN10 CN12 CN13 SW2 CN15 CN17 U20 U30 CN21 U36 CN26 U40 CN23
Cover Switch Speaker Connector Battery Connector Modem Connector Jumper Mini PCI Connector Touchpad Connector ICH3 South Bridge Super I/O SMSC LPC 47N267 HDD Connector Firmware Hub Golden Finger FIR Microphone Connector
U7 SW3 CN18 CN14 U4 CN9 JK1 CN3 CN7 CN1 CN8 CN2 CN4 CN5
CPU socket Power Switch 1394 Connector Bay Connector GMCH North Bridge LED Board Connector AC Adapter CRT Connector LVDS Connector RJ45 ( LAN Connector) Inverter Connector RJ11 (Modem Connector) MDC Modem Cable Connector Port Repelicator
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RTC Connector USB Port USB Port PS/2 Keyboard or Mouse Port
SW2 Setting
1. Internal Keyboard Switch Settings SW2-1
English KBD Europe KBD Japan KBD OFF ON OFF OFF OFF ON
SW2-2
OFF OFF OFF
SW2-3
2. Bypass Power On and Setup Password H/W Jumper: Bypass Power on and Setup Password
Disable SW2-6 OFF Enable ON
96
Chapter 5
Bottom View
U51 U55
U65 U66
DM1 DM2
U51 U55 CN27 DM2 TV Encoder CH7011 Intel VCH FAN Connector DIMM Socket 2 DM1 U66 U65 DIMM Socket 1 OZ OZ711E1B TI 1394 (TSB43AB22)
CN27
Chapter 5
97
98
Chapter 5
Chapter 6
Chapter 6
99
Exploded Diagram
100
Chapter 6
Picture Adapter
No. NS
20
BATTERY MODULE
32
NS
USB/PS2 BOARD
Chapter 6
101
Picture
No. NS
12
NS
MODEM CABLE
NS
11
INVERTER CABLE
102
Chapter 6
No. NS
LCD PANEL
NS
LCD BEZEL
NS
AUDIO COVER
NS
DIMM COVER
NS
I/O BRACKET
Chapter 6
103
Picture
Partname
UPPER CASE
22
23
27
MIDDLE COVER
NS 7
104
Chapter 6
Picture
Partname
NS
HDD CASE
30
ANTENNA RIGHT
HDD/Hard Disk Drive NS HDD MODULE 10G IBM TM360 ASSEMBLY HDD MODULE (10GB) MAPI2
Chapter 6
105
Picture
No. 4
Mainboard Components NS NS NS NS NS NS NS NS NS NS NS NS NS CARDBUS CTRL 208PIN BGA DEV CHIP EEPRM CHARG CTRL I/O CTRL 421 BGA GRAP CTRL 625PIN BGA UCTRL 80PIN I/O CHIP VCH CHIP BGA 1394 CTRL IC CPU TUALAI 1.0GMHZ 512K INTEL BGA TV O/P 64PIN CODEC 48PIN IC CARDBUS CTRL TARZAN BGA208P IC DEV 82562ET A2 KINNERETH IC EEPRM M93C46-W 1K S08 (ST) IC CHARG CTRL NAUTILUS JR.SSOP IC I/O CTRL ICH3-M BGA 421P IC GRAP CTRL GMCH BGA 625P IC UCTRL 38859FFHP LQFP 80P IC I/O INTF LPC 47N267 STQFP IC VCH FW82807AA SL55P A-2 BGA IC 1394 CTRL TSB43AB22 PQFP128 IC CPU TUALA1.0GHZ 512K BGA2 IC TV O/P DEV CH7011 LQFP 64P IC CODEC ALC201 TQFP 48P
106
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Picture
No. NS NS UCTRL
Description IC CLK GEN ICS950806 TSSOP 56P IC UCTRL ATTINY 12L-4SI SO8 SDIMM 128MB W17128A4NC8602A SPEAKER MAPI2 LCD SCREW MYLAR (MAPI2) LCD SCREW RUBBER (H=3) MAPI LBL NAME PLATE 31.7*5.6 TM360 LBL LOGO XP/2K-ALUM19.05*30.48 SCREW DIMM COVER STEEL NAGANO-1 HDD SCREW M2X7 SCREW M2X4 (HEAD 0.5) NYLOK SCREW M2.5X3 (BATT LATCH) MAGPI SCREW M3*4L W/F NI WCH MSN+CBZ SCREW M2X2.5 SCREW SCREW M2.5*4L (NYLOCK) BLACK ZN SCREW M2.5X6 SRW M2.5*8L B/ZN NYLOK 700 SCREW NYLOK M2.5*5
Memory 33 Speaker NS Miscellaneous 16 17 NS NS Screws NS 34 36 NS 33 NS NS 38 35 37 39 SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW MYLAR SCREW RUBBER NAME PLATE LOGO SPEAKER MEMORY SODIMM 128MB
Chapter 6
107
108
Chapter 6
Appendix A
360EV
13.3 TFT
PIII 1GHz
128MB
10/20GB
8X DVD ext.
Ext.
Li-Ion
360EC
13.3 TFT
PIII 1GHz
128MB
10/20GB
DVD+RW ext.
Ext.
Li-Ion
361E
13.3 TFT
PIII 1.06GHz
128MB
10GB
24X ext.)
Ext.
Li-Ion
361EV
13.3 TFT
PIII 1.06GHz
128MB
10/20GB
8X DVD ext.
Ext.
Li-Ion
361EC
13.3 TFT
PIII 1.06GHz
128MB
10/20GB
DVD+RW ext.
Ext.
Li-Ion
362E
13.3 TFT
PIII 1.13GHz
128MB
20GB
24X ext.
Ext.
Li-Ion
362EV
13.3 TFT
PIII 1.13GHz
128MB
20/30GB
8X DVD ext.
Ext.
Li-Ion
362EC
13.3 TFT
PIII 1.13GHz
128MB
20/30GB
DVD+RW ext.
Ext.
Li-Ion
363E
13.3 TFT
PIII 1.2GHz
128MB
20GB
24X ext.
Ext.
Li-Ion
363EV
13.3 TFT
PIII 1.2GHz
128MB
20/30GB
8X DVD ext.
Ext.
Li-Ion
363EC
13.3 TFT
PIII 1.2GHz
128MB
20/30GB
DVD+RW ext.
Ext.
Li-Ion
364E
13.3 TFT
PIII 1.26GHz
128MB
20GB
24X ext.
Ext.
Li-Ion
364EV
13.3 TFT
PIII 1.26GHz
128MB
20/30GB
8X DVD ext.
Ext.
Li-Ion
364EC
13.3 TFT
PIII 1.26GHz
128MB
20/30GB
DVD+RW ext.
Ext.
Li-Ion
Appendix A
109
110
Appendix A
Appendix B
Appendix B
111
Specifications
3Com 10/100 16bits Fast EtherLink 3C574-TX D-Link Eehernet JITI DE-660 TDK Ethernet PC card Lan Adapte LAC-CD021 Xircom Credit Card Ethernet Adapter IIps PS-CE2-10 Xircom Credit Card Ethernet Adapter 10/100 CE3-10/100 IBM EtherJet PC Card EN533 Token Ring Madge Smart 16/4 RingNode MK2 20-00 3COM 16/4 TokenRing PC card IBM Turbo 16/4 TokenRing PC card 85H3629 Multifunction Card 3Com Ethernet III LAN+33.6 Modem Global PC Card 3C563D-TP 3Com 10/100 Fast EtherLink Lan+56K 3CCFEN566 D-Link Winconnect 33.6 LAN/FAX Modem DME-336 Megahertz PC Card 33.6 Ethernet-Modem with XJACK XJEM3336C Xircom Credit Card Ethernet 10/100 + Modem 56 CEM56-100 Xircom RealPort Ethernet 10/100 + Modem 56K OEM CardBus 3Com Fast EtherLink XL cardbus 3C575-TX 3Com Meghertz 10/100 LAN CardBus PC Card 3CCFE575BT Intel EtherExpress PRO/100 Mobile Adapter MBLA3200 TDK Lan 10/100BASE-TX CardBus card LAK-CB100X D-Link Fast Ethernet CardBus 10/100 Mbps DFE-660 IBM 10/100 EtherJet CardBus Adapter (32-bit) 25L4B55 Xircom RealPort CardBus 10/100 CBE-10/100BTX Others Modem Adapters Modem (up to 56K) ActionTec DataLink 56Kbps FAX/Modem 744L1075 IBM 56K Double Jack Modem P/N02K4197 TDK K56Kflex Data/FAX Modem DF5633 Xircom Credit Card Modem 56 CM-56 USR Megahertz 56K Modem, XJ1560 Omron ME5614E FAX/DATA MODEM ME5614E ISDN I/O Peripheral I/O-Display Acer 211c ViewSonic PF790 IBM 9514-B04 TFT monitor AcerView 76i Compaq Color Monitor V70 NEC 20 Color Monitor E1100 I/O - Keyboard Acer 101 keyboard 6311 Chicony Keyboard USB KU-8933 Compaq Keyboard IBM Numeric Keypad III 07G0032/79F6408 IBM US English Keyboard (PS/AT Style) 92G7454/92G7454 Microsoft Natural Keyboard (USB) e06401comb IBM ISDN Internet PC card USR Megahertz ISDN 128K CC128ST Lucent Wave LAN IEEE 802.11 PCMCIA Card PC24E-H-FC
112
Appendix B
Specifications Acer Aspire USB mouse (USB) IBM PS/2 Mini Mouse II 07G0033/07G3159 IBM PS/2 Style mouse (Black) 12J3615 Logitech PS Style Mouse M-S34 Logitech Serial Mouse M-M35 Logitech MouseMan Wheel USB Comb fro DOSV and iMac SM72UPi Logitech USB Wheel Mouse (USB) M-UB48 Logitech USB Wheel Mouse M-BB4B Microsoft InteliMouse PS/2 Microsoft InteliMouse Optical X05-48976 Microsoft IntelliMouse USB FDM-A50
NEC MultiSync MT-1040 MT1040 CANON Color Bubble Jet BJC-600 CANON USB Printer BJC-430J EPSON Stylus Color 740 (USB) 740 HP LaserJet 6MP HP DeskJet 880C MY95V150B0 IBM Network Printer 17 431200X
HP ScanJet 3300C Color Scanner (USB) MY97712194 AcerScan Prisa 620s Sanwa USB HUB (Self Power) USB HUB 4 PORT TI-CHIP W-USB104T EIZO I. Station USB HUB OFTD0003AA IOmega USB ZIP 250MB pc or mac USB driver W/O#23806 3009 ELECOM USB HUB 4-PORT UH-4S 3Com USB 4 port TI-CHIP HUB 3C19250
JS USB Digital Speaker J3328 Panasonic USB Digital Speaker EAB-MPC57 AIWA Multimedia Digital Speaker System (USB) SC-UC78
I/O - USB (Joystick) I/O - USB Modem I/O - USB Ethernet I/O - USB Camera
USB Rockfire Avant Garde Flightstick 81000369 Microsoft Sidewinder Precision Pro (USB) 326-00069 Best Data USB 56K V.90 Modem Speakerphone USB10032323 BLASTER USB BLASTER Modem 56K V.90 DE5670 BELKIN USB Ethernet adapter F5U111 LINKSYS USB Network Adapter USB-10T Acer USB Video Capture Kit DVC-V6 Intel Digital Camera
Appendix B
113
Specifications Adaptec SlimSCSI APA-1460AB Adaptec 1480A slim SCSI CB IBM Portable 20X Speed CD-ROM (1969011)/5559-201 Panasonic 20X Protable CD-ROM Player SunDisk ATA 15MB VIPER 170E IBM Travel Kit 340MB microdrive XHA27000 IBM Travel Kit 170MB microdrive XHA26329 Sony Memory Stick (64MB) + PC Card adapter EPSON Flash Packer 6MB FP6
PCMCIA - 1394
Melco IEEE 1394 interface PCMCIA Card NA/IFC-ILCB/DV Sony DCR TRV-10/ACCKIT M90 1394 Camera w/ Video Capture PC Card DCR-TRV10 Lacie IEEE 1394 Fire Wire Hard Drive BUFFALO IEEE1394 interface IFC-ILCB/DV Cardbus Card
114
Appendix B
Specifications
3Com 10/100 16bits Fast EtherLink 3C574-TX D-Link Eehernet JITI DE-660 TDK Ethernet PC card Lan Adapte LAC-CD021 Xircom Credit Card Ethernet Adapter IIps PS-CE2-10 Xircom Credit Card Ethernet Adapter 10/100 CE3-10/100 IBM EtherJet PC Card EN533 Token Ring Madge Smart 16/4 RingNode MK2 20-00 3COM 16/4 TokenRing PC card IBM Turbo 16/4 TokenRing PC card 85H3629 Multifunction Card 3Com Ethernet III LAN+33.6 Modem Global PC Card 3C563D-TP 3Com 10/100 Fast EtherLink Lan+56K 3CCFEN566 D-Link Winconnect 33.6 LAN/FAX Modem DME-336 Megahertz PC Card 33.6 Ethernet-Modem with XJACK XJEM3336C Xircom Credit Card Ethernet 10/100 + Modem 56 CEM56-100 Xircom RealPort Ethernet 10/100 + Modem 56K OEM CardBus 3Com Fast EtherLink XL cardbus 3C575-TX 3Com Meghertz 10/100 LAN CardBus PC Card 3CCFE575BT Intel EtherExpress PRO/100 Mobile Adapter MBLA3200 TDK Lan 10/100BASE-TX CardBus card LAK-CB100X D-Link Fast Ethernet CardBus 10/100 Mbps DFE-660 IBM 10/100 EtherJet CardBus Adapter (32-bit) 25L4B55 Xircom RealPort CardBus 10/100 CBE-10/100BTX Others Modem Adapters Modem (up to 56K) ActionTec DataLink 56Kbps FAX/Modem 744L1075 IBM 56K Double Jack Modem P/N02K4197 TDK K56Kflex Data/FAX Modem DF5633 Xircom Credit Card Modem 56 CM-56 USR Megahertz 56K Modem, XJ1560 Omron ME5614E FAX/DATA MODEM ME5614E ISDN I/O Peripheral I/O-Display Acer 211c ViewSonic PF790 IBM 9514-B04 TFT monitor AcerView 76i Compaq Color Monitor V70 NEC 20 Color Monitor E1100 I/O - Keyboard Acer 101 keyboard 6311 Chicony Keyboard USB KU-8933 Compaq Keyboard IBM Numeric Keypad III 07G0032/79F6408 IBM US English Keyboard (PS/AT Style) 92G7454/92G7454 Microsoft Natural Keyboard (USB) e06401comb IBM ISDN Internet PC card USR Megahertz ISDN 128K CC128ST Lucent Wave LAN IEEE 802.11 PCMCIA Card PC24E-H-FC
Appendix B
115
Specifications Acer Aspire USB mouse (USB) IBM PS/2 Mini Mouse II 07G0033/07G3159 IBM PS/2 Style mouse (Black) 12J3615 Logitech PS Style Mouse M-S34 Logitech Serial Mouse M-M35 Logitech MouseMan Wheel USB Comb fro DOSV and iMac SM72UPi Logitech USB Wheel Mouse (USB) M-UB48 Logitech USB Wheel Mouse M-BB4B Microsoft InteliMouse PS/2 Microsoft InteliMouse Optical X05-48976 Microsoft IntelliMouse USB FDM-A50
NEC MultiSync MT-1040 MT1040 CANON Color Bubble Jet BJC-600 CANON USB Printer BJC-430J EPSON Stylus Color 740 (USB) 740 HP LaserJet 6MP HP DeskJet 880C MY95V150B0 IBM Network Printer 17 431200X
HP ScanJet 3300C Color Scanner (USB) MY97712194 AcerScan Prisa 620s Sanwa USB HUB (Self Power) USB HUB 4 PORT TI-CHIP W-USB104T EIZO I. Station USB HUB OFTD0003AA IOmega USB ZIP250 ELECOM USB HUB 4-PORT UH-4S 3Com USB 4 port TI-CHIP HUB 3C19250
JS USB Digital Speaker J3328 Panasonic USB Digital Speaker EAB-MPC57 AIWA Multimedia Digital Speaker System (USB) SC-UC78
I/O - USB (Joystick) I/O - USB Modem I/O - USB Ethernet I/O - USB Camera
USB Rockfire Avant Garde Flightstick 81000369 Microsoft Sidewinder Precision Pro (USB) 326-00069 Best Data USB 56K V.90 Modem Speakerphone USB10032323 BLASTER USB BLASTER Modem 56K V.90 DE5670 BELKIN USB Ethernet adapter F5U111 LINKSYS USB Network Adapter USB-10T Acer USB Video Capture Kit DVC-V6 Intel Digital Camera
116
Appendix B
Specifications Adaptec SlimSCSI APA-1460AB Adaptec 1480A slim SCSI CB IBM Portable 20X Speed CD-ROM (1969011)/5559-201 Panasonic 20X Protable CD-ROM Player SunDisk ATA 15MB VIPER 170E IBM Travel Kit 340MB microdrive XHA27000 IBM Travel Kit 170MB microdrive XHA26329 Sony Memory Stick (64MB) + PC Card adapter EPSON Flash Packer 6MB FP6
PCMCIA - 1394
Melco IEEE 1394 interface PCMCIA Card NA/IFC-ILCB/DV Sony DCR TRV-10/ACCKIT M90 1394 Camera w/ Video Capture PC Card DCR-TRV10 Lacie IEEE 1394 Fire Wire Hard Drive BUFFALO IEEE1394 interface IFC-ILCB/DV Cardbus Card
Appendix B
117
Specifications
3Com 10/100 16bits Fast EtherLink 3C574-TX D-Link Eehernet JITI DE-660 TDK Ethernet PC card Lan Adapte LAC-CD021 Xircom Credit Card Ethernet Adapter IIps PS-CE2-10 Xircom Credit Card Ethernet Adapter 10/100 CE3-10/100 IBM EtherJet PC Card EN533 Token Ring Madge Smart 16/4 RingNode MK2 20-00 3COM 16/4 TokenRing PC card IBM Turbo 16/4 TokenRing PC card 85H3629 Multifunction Card 3Com Ethernet III LAN+33.6 Modem Global PC Card 3C563D-TP 3Com 10/100 Fast EtherLink Lan+56K 3CCFEN566 D-Link Winconnect 33.6 LAN/FAX Modem DME-336 Megahertz PC Card 33.6 Ethernet-Modem with XJACK XJEM3336C Xircom Credit Card Ethernet 10/100 + Modem 56 CEM56-100 Xircom RealPort Ethernet 10/100 + Modem 56K OEM CardBus 3Com Fast EtherLink XL cardbus 3C575-TX 3Com Meghertz 10/100 LAN CardBus PC Card 3CCFE575BT Intel EtherExpress PRO/100 Mobile Adapter MBLA3200 TDK Lan 10/100BASE-TX CardBus card LAK-CB100X D-Link Fast Ethernet CardBus 10/100 Mbps DFE-660 IBM 10/100 EtherJet CardBus Adapter (32-bit) 25L4B55 Xircom RealPort CardBus 10/100 CBE-10/100BTX Others Modem Adapters Modem (up to 56K) ActionTec DataLink 56Kbps FAX/Modem 744L1075 IBM 56K Double Jack Modem P/N02K4197 TDK K56Kflex Data/FAX Modem DF5633 Xircom Credit Card Modem 56 CM-56 USR Megahertz 56K Modem, XJ1560 Omron ME5614E FAX/DATA MODEM ME5614E ISDN I/O Peripheral I/O-Display Acer 211c ViewSonic PF790 IBM 9514-B04 TFT monitor AcerView 76i Compaq Color Monitor V70 NEC 20 Color Monitor E1100 I/O - Keyboard Acer 101 keyboard 6311 Chicony Keyboard USB KU-8933 Compaq Keyboard IBM Numeric Keypad III 07G0032/79F6408 IBM US English Keyboard (PS/AT Style) 92G7454/92G7454 Microsoft Natural Keyboard (USB) e06401comb IBM ISDN Internet PC card USR Megahertz ISDN 128K CC128ST Lucent Wave LAN IEEE 802.11 PCMCIA Card PC24E-H-FC
118
Appendix B
Specifications Acer Aspire USB mouse (USB) IBM PS/2 Mini Mouse II 07G0033/07G3159 IBM PS/2 Style mouse (Black) 12J3615 Logitech PS Style Mouse M-S34 Logitech Serial Mouse M-M35 Logitech MouseMan Wheel USB Comb fro DOSV and iMac SM72UPi Logitech USB Wheel Mouse (USB) M-UB48 Logitech USB Wheel Mouse M-BB4B Microsoft InteliMouse PS/2 Microsoft InteliMouse Optical X05-48976 Microsoft IntelliMouse USB FDM-A50
NEC MultiSync MT-1040 MT1040 CANON Color Bubble Jet BJC-600 CANON USB Printer BJC-430J EPSON Stylus Color 740 (USB) 740 HP LaserJet 6MP HP DeskJet 880C MY95V150B0 IBM Network Printer 17 431200X
HP ScanJet 3300C Color Scanner (USB) MY97712194 AcerScan Prisa 620s Sanwa USB HUB (Self Power) USB HUB 4 PORT TI-CHIP W-USB104T EIZO I. Station USB HUB OFTD0003AA IOmega USB ZIP250 ELECOM USB HUB 4-PORT UH-4S 3Com USB 4 port TI-CHIP HUB 3C19250
JS USB Digital Speaker J3328 Panasonic USB Digital Speaker EAB-MPC57 AIWA Multimedia Digital Speaker System (USB) SC-UC78
I/O - USB (Joystick) I/O - USB Modem I/O - USB Ethernet I/O - USB Camera
USB Rockfire Avant Garde Flightstick 81000369 Microsoft Sidewinder Precision Pro (USB) 326-00069 Best Data USB 56K V.90 Modem Speakerphone USB10032323 BLASTER USB BLASTER Modem 56K V.90 DE5670 BELKIN USB Ethernet adapter F5U111 LINKSYS USB Network Adapter USB-10T Acer USB Video Capture Kit DVC-V6 Intel Digital Camera
Appendix B
119
Specifications Adaptec SlimSCSI APA-1460AB Adaptec 1480A slim SCSI CB IBM Portable 20X Speed CD-ROM (1969011)/5559-201 Panasonic 20X Protable CD-ROM Player SunDisk ATA 15MB VIPER 170E IBM Travel Kit 340MB microdrive XHA27000 IBM Travel Kit 170MB microdrive XHA26329 Sony Memory Stick (64MB) + PC Card adapter EPSON Flash Packer 6MB FP6
PCMCIA - 1394
Melco IEEE 1394 interface PCMCIA Card NA/IFC-ILCB/DV Sony DCR TRV-10/ACCKIT M90 1394 Camera w/ Video Capture PC Card DCR-TRV10 Lacie IEEE 1394 Fire Wire Hard Drive BUFFALO IEEE1394 interface IFC-ILCB/DV Cardbus Card
120
Appendix B
Appendix B
121
Specifications Acer Aspire USB mouse (USB) IBM PS/2 Mini Mouse II 07G0033/07G3159 IBM PS/2 Style mouse (Black) 12J3615 Logitech PS Style Mouse M-S34 Logitech Serial Mouse M-M35 Logitech MouseMan Wheel USB Comb fro DOSV and iMac SM72UPi Logitech USB Wheel Mouse (USB) M-UB48 Logitech USB Wheel Mouse M-BB4B Microsoft InteliMouse PS/2 Microsoft InteliMouse Optical X05-48976 Microsoft IntelliMouse USB FDM-A50
NEC MultiSync TM-1040 MT1040 CANON Color Bubble Jet BJC-600 CANON USB Printer BJC-430J EPSON Stylus Color 740 (USB) 740 HP LaserJet 6MP HP DeskJet 880C MY95V150B0 IBM Network Printer 17 431200X
HP ScanJet 3300C Color Scanner (USB) MY97712194 AcerScan Prisa 620s Sanwa USB HUB (Self Power) USB HUB 4 PORT TI-CHIP W-USB104T EIZO I. Station USB HUB OFTD0003AA IOmega USB ZIP250 ELECOM USB HUB 4-PORT UH-4S 3Com USB 4 port TI-CHIP HUB 3C19250
JS USB Digital Speaker J3328 Panasonic USB Digital Speaker EAB-MPC57 AIWA Multimedia Digital Speaker System (USB) SC-UC78
I/O - USB (Joystick) I/O - USB Modem I/O - USB Ethernet I/O - USB Camera
USB Rockfire Avant Garde Flightstick 81000369 Microsoft Sidewinder Precision Pro (USB) 326-00069 Best Data USB 56K V.90 Modem Speakerphone USB10032323 BLASTER USB BLASTER Modem 56K V.90 DE5670 BELKIN USB Ethernet adapter F5U111 LINKSYS USB Network Adapter USB-10T Acer USB Video Capture Kit DVC-V6 Intel Digital Camera
122
Appendix B
Specifications Adaptec SlimSCSI APA-1460AB Adaptec 1480A slim SCSI CB IBM Portable 20X Speed CD-ROM (1969011)/5559-201 Panasonic 20X Protable CD-ROM Player SunDisk ATA 15MB VIPER 170E IBM Travel Kit 340MB microdrive XHA27000 IBM Travel Kit 170MB microdrive XHA26329 Sony Memory Stick (64MB) + PC Card adapter EPSON Flash Packer 6MB FP6
PCMCIA - 1394
Melco IEEE 1394 interface PCMCIA Card NA/IFC-ILCB/DV Sony DCR TRV-10/ACCKIT M90 1394 Camera w/ Video Capture PC Card DCR-TRV10 Lacie IEEE 1394 Fire Wire Hard Drive BUFFALO IEEE1394 interface IFC-ILCB/DV Cardbus Card
Appendix B
123
124
Appendix B
Appendix C
Service guides User's manuals Training materials Main manuals Bios updates Software utilities Spare parts lists Chips TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are:
! ! !
Detailed information on Acer's International Traveler's Warranty (ITW) Returned material authorization procedures An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.
Appendix C
125
126
Appendix C
Index
A
27 ACPI 1.0a 20 AFLASH Utility 45 APM 1.2 20 Audio 24, 26
AC Adapter
CardBus computer
26
on indicator 11 Core logic CPU core voltage 20 I/O voltage 20 package 20 type20
26
B
Battery
26
D
Daughter and I/O board removing 72 DIMM
20
20
package 20 password control 20 ROM size 20 ROM type 20 vendor 20 Version 20 BIOS Setup Utility
Combinations 21 package 20 Speed 20 voltage 20 Disassembly Procedure Flowchart Display display hotkeys 15 Display Standby Mode
51
33 20
28 31
3344
Basic System Settings 35 Load Default Settings 44 Navigating 33 Onboard Device Configuration 40 Startup Configuration 36, 38 System Information 34 System Security 42 Board Layout
22
E
EMI Plate removing 70 Environmental Requirements Extended Memory removing 67
29 84
C
Cache controller 20 size 20 caps lock on indicator 11
Index
127
F
Features FIR
L
1 45 21 99
L2 cache
20
25
Flash Utility
21
27
H
Hard disk
DC-AC LCD Inverter 27 disassembly 58 LED Board removing 59 Lower Case removing 70
22, 26
Hard disk drive disassembling 54 removing 54 Hard Disk Standby Mode Configurations HDD
28
M
Machine Disassembly and Replacement Main board removing 70 Mechanical Specification media access
20
49
22, 26
Heatsink removing 72 Hibernation Mode Hibernation mode hotkey 15 Hinge Cap removing 58 Hot Keys
29
28
on indicator 11 Memory Address Map 29 Memory Address Map Memory Check Middle Cover
29 118
12
81
I
I/O Address Map Indicators
29 91
11
109
Modem
21
25 30
N
Notebook Manager hotkey 15 num lock
J
Jumper and Connector Locations Top View 95
95
on indicator 11
O
Online Support Information
K
Keyboard
125
26 81
128
Index
P
Panel
25
76
33 45
T
Temperature Touchpad removing 68 touchpad hotkey 15
29 111
20
83 Troubleshooting 79
Touchpad Check
45 20
U
Undetermined Problems Upper Case removing 67 USB 25 utility BIOS 3344
Processor
92
R
99 RTC 26
RMA
S
Second Level Cache Serial Port Speaker removing 68 speakers hotkey 15 Standby Mode Super I/O System Block Diagram 3 Layout 4
V
20 25
Video
24
26
28
W
Windows 2000 Environment Test
26
112, 115,
118
Index
129
130
Index