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Termination of Utilities Supply

Hotline: 1800-2222 333 Fax: 6304 8229

Request to close Utilities Account

Please read this before filling up the form.

1) For contestable customers with account no. starting with 930, please complete the termination form from our website www.spservices.com.sg 2) To avoid any delay in processing your request, please ensure that all fields on this form are completed and a copy of your NRIC/ Work Pass is attached. You will need to be present during supplies cut off if the meters are located inside your premises. 3) An express service fee is applicable for same-day appointment, subject to availability and with at least 3 hours advance notice. For our latest express service fee please refer to www.spservices.com.sg. Express service is not available for premises with electricity supply capacity exceeding 45kVA, water meters with piping exceeding 15mm and/or commercial gas. 4) Upon completion of this form, please fax or mail this form back to us with a copy of your NRIC/ Work Pass. We will send you a letter of confirmation in due course. Please allow a minimum of 4 business days for your termination request to be processed.

Customer Request
1. Please provide us with the details of your premises which you would like to terminate the supply of utilities. Utilities Account Number Premises Address _________________________________________________________ ______________________________________ S 2. Please indicate the services you would like to terminate. All Electricity Water Gas*

* For termination of gas supply, City Gas charges a termination fee. Separate gas appliance disconnection fee is chargeable if required. Date to stop supplies _______(day) ______ (month) ______ (year)

Earliest appointment (subject to availability) is within 4 business days for termination requests received via fax or mail. For JTC/HDB Industrial Premises, after the electricity supply at your premises is cut off by SP Services, please arrange for the meters to be returned to SP PowerGrid. 3. The security deposit will be used to offset your final charges before we refund any credit balance to you. Please provide your new mailing address for us to send your final bill or refund cheque to: New Mailing Address: _________________________________________________________ ______________________________________ S 4. You may also request for the credit balance (if any) in your account to be:

Transferred to your new Utilities Account No.


(SP Services reserve the right to transfer any debit balance to the above account)

Refunded to your active Giro bank account Donated to Singapore Power Heartware Fund (Full Amount / Partial Amount $__________) NRIC/Work Pass(WP):

___________________________ Customers Signature/Date

Date of birth (DDMMYY): Date of NRIC/ WP issue (DDMMYY): Date of WP expiry (DDMMYY): Mobile No: Residential Tel:
Meters are inside Appointment Date : ___________ For supply cut off at site only. Time : ____________

For account under company, the signature of its legal authorized representative of the company and the companys rubber stamp imprint are required.

Name: ________________________________
(of account holder or the person signing for the company) For Internal Use Documents received by: Staffs Signature/Stamp/Date

111 Somerset Road #01-10 TripleOne Somerset Singapore 238164

Hotline: 1800-2222333 Fax: 6304 8229 e-mail: spservices@singaporepower.com.sg website: www.spservices.com.sg

Version 2.7/08/11

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