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Bell Canada - Landline Phone Call Answer FAQ
Bell Canada - Landline Phone Call Answer FAQ
Bell Canada - Landline Phone Call Answer FAQ
Q. How can I change the number of rings before Call Answer takes a message?
A. To change the number of rings, press *94. When you hear a staggered dial tone, enter the desired number of rings (0
to 9). Then you should hear two beeps, like a busy signal, confirming your choice. Then hang up.
Q. How do I retrieve my Call Answer messages when I'm away from the office?
A. You have 2 options:
1. Dial your phone number and press 9 when you hear your greeting. Enter your password.
2. Dial your Call Answer access code number. Enter your telephone number when prompted, followed by your
password.
Q. Why doesn’t my Call Answer pick up? The phone just keeps ringing.
A. It’s possible that part of the Call Answer is turned off. To re-activate Call Answer when you’re not on the phone, pick
up the receiver and press *92 or 1192. You’ll hear a confirmation beep followed by the dial tone to let you know the
change was successful.
Q. My Call Answer picks up right away when I’m on the phone. Why am I not hearing/seeing a call waiting
indicator.
A. Be sure that you’ve subscribed to Call Waiting and that your Call Answer is set to at least 4 rings. Please note: Call
Answer will pick up immediately if you’re on the line or in the process of dialling if you don't have Call Waiting.
Q. Why is my message light indicator flashing, when there are no new messages?
A. Always check your equipment (e.g., unplug the phone for a few minutes or reset the light using the phone options).
Q. I have new messages, but why is there no indication letting me know (e.g., intermittent dial tone)?
A. Check your personal options to be sure the indicator is turned on. After entering your password, enter 4, 1, 3. Ensure *
is pressed to disconnect the Call Answer.
Q. Why do I have to identify myself as a subscriber from my office line (as if I was calling from another
line)?
A. If you subscribe to Per Line Block, you’ll have to identify yourself as a subscriber (enter your mailbox number).