2012

FIRMA WONG Professionalism with excellence!

FIRMA WONG profile

[ INVOLVED WITH A LEGACY]

Something become to be known as a legacy when his behaviors, methods, technology, system, or application continues to be used, typically because it still functions to cover needs, even though newer technology or more methods of performing a task are out there.

FIRMA WONG

Name :

FIRMA WONG

Founding date :

November 28th, 1958.

Brief Overview :

Our professional firm was established in 1958 by Roberto Wong Galdmez and since then the services and interest of the office had diversified. With the experience and knowledge that has been gain by the work developed all these years, we can guarantee to our clients a professional relationship in all kinds of businesses. Our innovative spirit enables us to take the initiative in a competitive global environment in constant renewal Combining the strength of an established practice with a contemporary international approach, we are able to understand the needs and expectations of the client in a globalized world. To this point, our company can offer a service in English, French, Italian, Mandarin and Spanish.

Main Services :

Empowerment Works. We had worked all professional areas that impact on human activity, having as axis Legal Science. Here it's listed some of the fields in which we are require: - Business Innovation Plans - Legal, Audit & Tax Advisory - Design of Institutional Master Plans - Assistance in Negotiation Processes - Sociopolitical & Commercial Analysis - Rating and Investment Financial Risk Advisory Business Branch. Always evolving, we entered to the arena of global commerce acting through a multibiz company powered by Wong. With professional management, this company is the operative hand of our international Business Department. Developed mainly for international presence, including distribution, trading, customer and outsourcing services. Also now, through our Business Department, we are starting to get the representation of top brands in the worlds wide market.

Our Vision :

To have make from our world a better place with best way of professional development and global businesses relations.

Insight Slogan :

Professionalism with excellence!

*Profile includes: Front page and 7 pages with contents, effective on March 8th 2012 (replaces profile dated 4 May 2011).

www.firmawong.com / info@firmawong.com / T: 502-23611138 / Skype: firmawong th 6 ave. 11-77 zone 10, Building Punto Diez, 5th level, Office 5B. Guatemala city, Central America.

FIRMA WONG

Our Core Values :

WONG constantly adapts to the needs of our customers to provide efficient service on business development solutions. For sure our work has met the expectations of customers, through our group of professionals where youth and experience converge. Reliability and keep our customers informed has become our way of working. Our customers always have a professional who will assist and be responsible for their business. WONG has always been known for offering a comprehensive service, to find the reputation for quality and professionalism throughout the decades which their being acquired. What have make easy this process, is the fact that we achieved consistent with the assessment of integrity, honesty, pragmatism, freedom and peace, for sure has facilitated this process. We always strive to continue maintaining the highest standards of professionalism and constantly adapting to keep up the business needs in Guatemala and the global community. Customer service is personalized, anything require a member of the group represent the client from the beginning to the completion of its affairs. Certainly, a thing that moves us is the idea of the client having peace of mind, knowing that his affairs are in the best professional minds, hearts and hands. Therefore, we believe that the clients best interest should always come first, and that our work should always provide value. Its a most for us, to hold ourselves accountable to the highest standards by meeting our clients needs precisely and completely. Recognize the value of sustainable business practices -reduced costs, increased productivity, better company image and increased profitability-, that by being accountable to our clients by being responsible for budgets, reducing extrananeous costs, adding value, and using the right experts. Cultivating a working environment that provides a human, sustainable approach to earning a living and living in our world, for ourselves and for our clients; has become very important for us such as valuing integrity, diligence, honesty, and strong communication skills. Definitive, we demonstrate our commitment to sustainability, both individually and as a firm, by actively participating in our communities and integrating sustainable business practices wherever possible.

Management Principles :

- To enhance global operations and improve management precision. - To upgrade entire quality control and enhance customer satisfaction. - To reinforce resources integration and expand international market.
*Profile includes: Front page and 7 pages with contents, effective on March 8th 2012 (replaces profile dated 4 May 2011).

www.firmawong.com / info@firmawong.com / T: 502-23611138 / Skype: firmawong th 6 ave. 11-77 zone 10, Building Punto Diez, 5th level, Office 5B. Guatemala city, Central America.

FIRMA WONG

Our Mission :

Our mission is to provide professional and trusted professional services that assist businesses, nonprofit organizations, public institutions or individual persons in operating sustainably. We provide expert advisory in combination with our own business backgrounds, and deliver valuable services in a timely and cost effective way. We also live by what we preach by implementing sustainable business practices in every possible way, to help us, and our clients, to become driving forces toward a regenerative economy. 3

Our Objectives :

FIRMA WONG recognizes that businesses wishing to maintain a competitive advantage in todays global market must develop a more sophisticated vision of success that includes environmental and socially responsible practices as well as economic prosperity. To that end, we have developed a low-cost, high-touch Firm model -in essence, a virtual Firm- that allows us to:
Strive to assist each client to attain sustainability from the way they operate,

the way they manage, the development of best practices to avoid litigation or any inconvenient, and the imprint that they leave;
Be the leading Professional Firm for the responsible leaders by consistently

delivering expert advice to our clients in a timely way;

Increase our clients the bottom line by assisting them to build their

economic capital while looking after their governmental, and corporate responsibilities;

environmental,

social,

Support the individuals within the Firm to succeed by cultivating imagination,

consideration, and an entrepreneurial spirit to increase the value we provide to our clients;
Reduce our costs and our footprint on the planet, by integrating virtually and

avoiding the traditional costs associated with operating a professional Firm. What we lose by not having luxury facilities and support staff supporting support staff, we gain by passing along tremendous cost savings and efficient work ethics that we hope will in turn be passed along by our clients to theirs.

Offices & Links :

Head office: 6ave. 11-77, zone 10, Punto Diez Building, 5th. Floor, Office 5B, Guatemala city, Central America. T: 502-23611138 / Fax: 502-23324162 / Skype: firmawong Links: Networking with many professionals in the rest of Latin America countries.
*Profile includes: Front page and 7 pages with contents, effective on March 8th 2012 (replaces profile dated 4 May 2011).

www.firmawong.com / info@firmawong.com / T: 502-23611138 / Skype: firmawong th 6 ave. 11-77 zone 10, Building Punto Diez, 5th level, Office 5B. Guatemala city, Central America.

FIRMA WONG

Our Privacy Police :

The Information We Collect: This policy applies to all information collected or submitted to us. We collect the following information in any via: Clients name, location, email address and details of his situation, goals intended and matter concerns of preferences. How We Use Information: Upon the giving of information we will usually respond to his query in a prudential time depending on the matter, and will provide email updates as necessary capped at two per month, unless you opt-out of these communications. 4 After placing a request, we use the information provided to help prepare our general recommendations for the client: - We use the location data to determine any special requirements based on that. - We use the data on where a client would like to be assisted, to give us an indication of his preferences and to give proper recommendations based on that. - We use the data on clients relationship status (if necessary depending of the matter in concern) to give us a brief rundown of his current living situation. - We use the proper information given to us when placing a request to complete that order and achieve the goals. - We do not share information with any third parties. Our Commitment to Data Security: To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. Client can access all his personal identifiable information that we collect and maintain. Or can correct factual errors in his personal identifiable information by sending us a request that credibly shows error. To protect clients privacy and security, we will also take reasonable steps to verify his identity before granting access or making corrections. Proper Advisory and Copyrights: Any information someone obtain from our websites is not, nor is it intended to be, a specific legal or professional advice. Client should consult our professional team directly for individual advice regarding their own situation and concern. Copyright by FIRMA WONG. All rights reserved. Clients may reproduce materials available at our site for their own personal use and for non-commercial distribution. All copies must include this copyright statement and our register commercial company name and logo.
*Profile includes: Front page and 7 pages with contents, effective on March 8th 2012 (replaces profile dated 4 May 2011).

www.firmawong.com / info@firmawong.com / T: 502-23611138 / Skype: firmawong th 6 ave. 11-77 zone 10, Building Punto Diez, 5th level, Office 5B. Guatemala city, Central America.

FIRMA WONG

Statement of Client's Rights :

1. The client is entitled to be treated with courtesy and consideration at all times by the Professional and personnel in our office. 2. The client is entitled to a Professional capable of handling your case or business matter competently and diligently, in accordance with the highest standards of the profession. If client is not satisfied with how his matter is being handled, it has the right to withdraw from the professional-client relationship at any time (legal approval may be required in some matters and the Professional may have a claim against the client for the value of services 5 rendered to you up to the point of discharge). 3. The client is entitled to a Professional's independent judgment and undivided loyalty uncompromised by conflicts of interest. 4. Client is entitled to be charged a reasonable fee and to have his Professional explain at the outset how the fee will be computed and the manner and frequency of billing. The client is entitled to request and receive a written itemized bill from his Professional at reasonable intervals. A client may refuse to enter into any fee arrangement that it find unsatisfactory. In the event of a fee dispute, a client may have the right to seek arbitration; a Professional will provide the necessary information regarding arbitration in the event of a fee dispute, or upon clients request. 5. A client is entitled to have his questions and concerns addressed in a prompt manner and to have their contact messages returned promptly. 6. The client is entitled to be kept informed as to the status of their matter and to request and receive copies of papers. Client is entitled to sufficient information to allow him to participate meaningfully in the development of his matter. 7. A client is entitled to have their legitimate objectives respected by the Professional assigned; including whether or not to settle his matter (legal approval of a settlement is required in some matters). 8. The client has the right to privacy in their dealings with his Professional assigned and to have his secrets and confidences preserved to the extent permitted by law. 9. A client is entitled to have his Professional to conduct himself or herself ethically, in accordance with the Code of Professional Responsibility. 10. Clients may not be refused representation on the basis of race, creed, color, religion, sex, sexual orientation, age, national origin or disability.
*Profile includes: Front page and 7 pages with contents, effective on March 8th 2012 (replaces profile dated 4 May 2011).

www.firmawong.com / info@firmawong.com / T: 502-23611138 / Skype: firmawong th 6 ave. 11-77 zone 10, Building Punto Diez, 5th level, Office 5B. Guatemala city, Central America.

FIRMA WONG

Statement of Client's Responsibilities :

1. Clients are expected to treat the Professional team and his staff with courtesy and consideration. 2. The client's relationship with the Professional must be one of complete candor and the Professional must be apprised of all facts or circumstances of the matter being handled by the Professional assigned, even if the client believes that those facts may be detrimental to the client's cause or unflattering to him. 3. The client must honor the fee arrangement as agreed to with the Professional. 4. All bills for services rendered which are tendered to the client pursuant to the agreed upon fee arrangement should be paid promptly. 5. The client may withdraw from the professional-client relationship, subject to financial commitments under the agreed to fee arrangement, and, in certain circumstances, subject to court approval. 6. Although the client should expect that his or her correspondence, telephone calls and other communications will be answered within a reasonable time frame, the client should recognize that the Professional has other clients equally demanding of his time and attention. 7. The client should maintain contact with the Professional, promptly notify to him of any change in telephone number or address and respond promptly to a request by the Professional for information and cooperation. 8. The client must realize that the Professional need respect only legitimate objectives of the client and that the Professional will not advocate or propose positions which are unprofessional or contrary to law or the Code of Professional Responsibility. 9. The Professional may be unable to accept a case if it has previous professional commitments which will result in inadequate time being available for the proper representation of a new client. 10. The Professional is under no obligation to accept a client if it's determined that the cause of the client is without merit, a conflict of interest would exist or that a suitable working relationship with the client is not likely. 6

Success must be based on strategic planning and determination, accomplish it will turn prosperity in to a friend of your happiness, and by being living organism capable of rationing and strive for virtue, will let you be a productive entity. Its based on this thought and history, that it could be say that: Professionalism with excellence, has been, is, and will be all! Wong. Best regards, Sergio Roberto Sandoval Wong Email: sergiowong@firmawong.com Skype: srswong / Mobile: 502 - 42197522
www.firmawong.com / info@firmawong.com / T: 502-23611138 / Skype: firmawong th 6 ave. 11-77 zone 10, Building Punto Diez, 5th level, Office 5B. Guatemala city, Central America.