BBA-4-A Date 17-05-2012

Autozone
Own Shamsher Ali (1011125) Muhammad Irfan (1011118)

Type Industry Founded Headquarters Products AutoZone.

Public Retail Forrest City Memphis, Tennessee. Automotive parts and accessories.

is a retailer and distributor of aftermarket automotive parts and accessories. Based in Memphis, Tennessee.

History Originally a division of Memphis-based wholesale grocer Malone & Hyde, the company went under the name Auto Shack. After the sale of the grocery operation to the Fleming Companies of Oklahoma City, the name of the company was changed to AutoZone to reflect the new focus and to settle a lawsuit brought by Tandy Corporation for trademark infringement. AutoZone holds the naming rights to the downtown Memphis baseball stadium that is the home of the Memphis Redbirds of the Pacific Coast League. The company also sponsors the AutoZone Liberty Bowl.

Survey of employee A 2009 survey of employee conducted by AutoZone. The survey questioner is also mention below.

1) Please describe your position with the company.

2) How long have you worked for the company?

3) Employees have a voice in major decisions regarding changes in the work environment.

Strongly Disagree Disagree Agree Strongly Agree

5) The environment of the workplace is comfortable and safe.

Strongly Disagree Disagree Agree Strongly Agree 6) Employees are treated fairly and equally.

Strongly Disagree Disagree Agree Strongly Agree 7) Management listens to employees.

Strongly Disagree Disagree Agree Strongly Agree 8) I am treated with respect by management and fellow employees.

Strongly Disagree Disagree Agree Strongly Agree 9) I feel under a great deal of stress on my job.

Strongly Disagree Disagree Agree Strongly Agree 10) Please rate the following areas by level of importance with 1 being most important and 6 being least important. 1 Employee recognition program Ability to make decisions Comfortable work environment Employee training program Company picnic Christmas party 11) Please rate the following benefit areas by level of importance with 1 being most important and 6 being least important. 1 Health benefits Disability benefits Retirement plan Life insurance Education assistance Bereavement pay Please tell us how satisfied or dissatisfied you are with each of the following. 12) How satisfied are you with the training and development of employees? 2 3 4 5 6 2 3 4 5 6

Very Satisfied Satisfied Dissatisfied Very Dissatisfied

13) How satisfied are you with the employees benefit package?

Very Satisfied Satisfied Dissatisfied Very Dissatisfied 14) Overall, how satisfied are you with working for the company?

Very Satisfied Satisfied Dissatisfied Very Dissatisfied 15) What do you like best about working for this company?

16) What areas of the company do you feel need improvement?

17) I would recommend others to work for this company.

Yes No Don't Know

Result: After conducting this survey, the company understand a lot about the employees behavior, like what changes are require about the environment, salaries, intrinsic reward, feedback and moreover what the employees perception about the company current and future position. Conclusion and remedies: 1) After feedback from the employees, the company changes the environment not entirely but improves about the sitting and I.T. departments (equipment) .The Company also announced to give proper guideline and structured information to the employees about the field work. 2) The main step organization takes after this survey is that he declares about the intrinsic rewards, frank benefits and perks so that ones feel that his/her work has worth for the organization. Moreover they enrich their training programs so that employees develop and grow as an individual. 3) Need for variety and stimulation ;avoidance of routine