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NIMS 2011 Day2 Opening Keynote Peter Martin
NIMS 2011 Day2 Opening Keynote Peter Martin
Agenda
(who are we?) why are enterprises embracing cloud? what is cloud for an enterprise? picking the right cloud delivery model
Orange Business Services provides ICT services to multinationals throughout the world
Part of Orange
the network is on the critical path towards resilient and effective services
enterprises should evaluate how externally hosted cloud services can deliver acceptable application performance; this should be done by ensuring appropriate network design, as well as how the service supports application acceleration
Bjarne Munch Gartner, November 2010
transport
finance
CAPEX reduction, lower TCO resource sharing TTM improvement tailored billing model (pay per use)
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on-demand capacities and scalability (peaks of load) self-provisioning / service worldwide access (international development) service delivery reactivity (mergers/acquisitions)
France Telecom Group restricted
worldwide unified service management end-to-end monitoring and commitments energy savings improved business continuity (data recovery)
In 2011, a select group of disruptive technologies cloud, mobile devices and apps, broadband connectivity, social networking, and analytics will move beyond "early adopter" status, maturing and coalescing into a "new mainstream" platform for growth.
IDC Predictions2011
2023
Developer
2030
today
CIO
Consumers
(remains DOG)
2035
CEO
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you need to be proactive regarding business units increasing demand for flexible solutions you will start new activities (product lines, incoming countries) and have to support them efficiently
you seek ways for a better alignment between IT and business activities
you have to
investigate new delivery and service models, sources of optimization and economies
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This is not all or nothing, now or never! Transitioning to a private cloud is gradual and requires careful planning and assessment
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In strict confidence.
DC consolidation and transition professional services a consistent service catalog + a pay per use pricing model managed services for virtual and physical servers + storage/backup services a self-provisioning portal adapted SLA (bronze, silver, gold)
scope
01 consolidation of four data centers into one regional data center in Singapore 02 transformation from DIY IT management to cloud IaaS service delivery
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client benefits
operational costs reduction state of the art DC infrastructure without having to invest improved and standardized SLA in Asia smooth transition to reduce risks
by ORANGE
a comprehensive catalog
of applications and services a customizable portal enabling easy access to the catalog user self-service anywhere, any time, any device access a choice of service management levels and SLAs pay per use model validation workflow and reporting to have control and visibility over 13 usage and costs
networks
access
cloud computing transforms the IT delivery model; technical impacts are only one part of the challenge
what benefits can I truly expect?
where do I start?
business alignment & service offerings skills & competencies suppliers relationship
infrastructures (networks, platforms, data centers) IT applications virtualization security & performance
how do I reach my
target?
architecture (public, private, hybrid) service management level commitments and SLAs
France Telecom Group restricted
legacy IT?
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specific assessments
proof of concept
interviews/workshop
information analysis scope definition executive meeting
discovering tools
feasibility demonstration
critical success factors improvement
commercial proposal
agreement to continue
design
close
transition
service management
reversibility
project portfolio
services closing
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regulations & laws commitments & SLA hosting contracts outsourcing contracts
contracts analysis critical business process critical competencies IT carbon footprint benefits & costs demand management incident management monitoring / reporting capacity management service management business & HR impacts
security policy
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whats next
Data consolidation community apps Any device Any time Any where Multi-tenant Apps in the cloud IaaS apps Use of real time input (form recognition, telemetry..) Apps that capitalise on real-time feedback
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summary
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Thank you.
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In strict confidence.