Bryan Heimberg Tinley Park, IL 60487 Email: Bheimber@asu.

edu _______________________________________________________________________ Education: Degree expected June 2012 DePaul University, College of Commerce, Chicago, Illinois Major in Management Information Systems with a Minor in Computer Science Transferred before earning a degree Arizona State University, W.P. Carey School of Business, Tempe, Arizona Major in Business Leadership August 2006 December 2008 Moraine Valley Community College, Palos Hills, Illinois Business Graduated with an Associates Degree in Business Administration. (December 2008) (December 2008) Served as a Member, Treasurer, and President of the Finance Club during the 2007-2008 school year Employment Experience: April 2012 - Present E-Insure Services, Chicago, Illinois Business Analyst Intern Develop and enhance pages on corporate website. Conduct research revolving around current and upcoming laws and regulations in the Insurance industry. Consult with colleagues in order to enable the business to run as efficiently as possible. Work on projects which help the business increase its profitability in both the shortrun as well as the long-run. November 2011 - Present The 11 Agency, Joliet, Illinois Brand Ambassador

Chosen Frango 2011 Rep of the Program in a nationwide program containing nearly 250 Frango Brand Reps. Increase Frango, SodaStream, and NesCafe Dolce Gusto product sales between 3070% per shift at various retail locations throughout the Chicago-land area. Educate and answer questions about Frango, SodaStream, and NesCafe Dolce Gusto products for all customers.

Sample Frango, SodaStream, and NesCafe Dolce Gusto products (specifically chocolates, soda, and coffee beverages) and provide great customer service to all customers. May 2008 Present (Seasonal Position) First Midwest Bank Amphitheatre, Tinley Park, Illinois Security Guard

Maintain the safety and enjoyment of all guests attending each concert. Provide exceptional customer service to all guests attending each concert. Work as a team with over 100 fellow Security personnel while performing activities such as confiscating items such as weapons and alcohol from patrons, break up fights, and eject people from the venue as needed. February 2010 May 2010 American Valet, Phoenix, Arizona Valet Parking Attendant/Medical Equipment Transporter

Provided exceptional customer service when greeting guests as they arrive and depart from the valet station. Safely transported customers vehicles between the arrival area and the parking lot and vice versa. Moved medical equipment such as wheelchairs, hospital beds, IV poles, and other equipment as requested by medical staff. May 2009 August 2009 Jimmy Johns Sandwich Shop, Tinley Park, Illinois Delivery Driver

Answered telephones, delivered food, and provided good customer service to customers. Sliced and wrapped various deli meats and vegetables. Performed general clean up duties such as sweeping, mopping, washing dishes, and other cleanup work as needed. July 2006 - March 2008 Best Buy, Orland Park, Illinois Merchandising Specialist

Unloaded semi trucks full of merchandise using manual labor and pallet jacks for assistance. Provided customer assistance to inform customers about products as well as to make all possible sales in order to increase revenue for Best Buy. Maintained the signage, pricing, and overall appearance of the entire store working with a team of five other employees on the Merchandising team.

August 2005 May 2006 Bettenhausen & Jarman, Ltd. Legal Assistant

Maintained and updated clients legal files. Performed Administrative tasks using Microsoft Office programs such as Access, Excel, PowerPoint, and Word. Assisted two attorneys and two other Legal Assistants in order to enable the firm to operate as effectively and efficiently as possible. Skills:

Over 5 years experience working with Microsoft Office programs such as Access, Excel, PowerPoint, and Word. Over 4 years experience demonstrating and providing exceptional customer service to customers. Over 3 years experience serving in a leadership role through school organizations such as DECA at Andrew High School and the Finance Club at Moraine Valley Community College. Over 2 years experience handling cash and processing payment transactions with customers. Nearly 1 year experience using QuickBooks. Academic experience building ERD Diagrams, Relational Diagrams, and working with databases on Microsoft SQL Server 2008. Academic experience building websites using web coding programs HTML, CSS, and Java Script in an educational setting. Experience studying about and utilizing Internet Engineering and Internet Security skills in an educational setting. Experience creating UML Business Process diagrams using Microsoft Visio 2008. The ability to work well both independently and on a team.