Professional Documents
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ITSM and Information Security - Nolan Declan 01
ITSM and Information Security - Nolan Declan 01
About Devoteam
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Unenforcedpolicy
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Conference Theme
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Overview
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Integrity
Canwebesurethattheinformationhasnotbeentamperedwith?
Availability
IstheinformationavailablewhenIneedit?
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ISO/IEC27002hasevolvedfrom BS7799/ISO17799
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ServiceDesign
ServiceTransition
HRSecurity
Information security is an Physical&Env.Security integral part of all IT services Comms&OpsMgmt and all ITSM processes
AccessControl ISAcquisition,Dev&Maint.
ServiceOperation
AccessManagement
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ServiceLevelMgmt CapacityMgmt
RiskAssessment&Treatment
27002
ServiceTransition
ServiceOperation
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ServiceLevelMgmt CapacityMgmt
RiskAssessment&Treatment
27002
ServiceTransition
ServiceOperation
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ServiceLevelMgmt CapacityMgmt
RiskAssessment&Treatment
27002
ServiceTransition
ServiceOperation
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ServiceLevelMgmt CapacityMgmt
RiskAssessment&Treatment
27002
ServiceTransition
ServiceOperation
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ITILv3 ISO2700x
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AccessMgmt
AccessControl
ITILv3
ISO2700x
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AccessMgmt
AccessControl
ITILv3
ISO2700x
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CMDB
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Enhancedattributes
Dataclassification(sensitivity& impact) InformationAssetOwner(IAO) Risks(Threats&Vulnerabilities) Riskowner
CMDB
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Enhancedattributes
Dataclassification(sensitivity& impact) InformationAssetOwner(IAO) Risks(Threats&Vulnerabilities) Riskowner
CMDB
Roles
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Incident Management
ITServiceManagement SecurityManagement
AccessMgmt
AccessControl
ITILv3
ISO2700x
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Incident Management
Incident& ProblemMgmt IncidentMgmt InformationSecurity IncidentMgmt
Consolidatesecurity incident management Relateto infrastructure (information assets/CIs) Applyproblem management processestosecurity
ConsolidatedIncident ManagementSystem
Problem Management
CMDB
Roles
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AccessMgmt
AccessControl
ITILv3
ISO2700x
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(e.g.ISO/IEC27005)
Changes
Link
Risks
CMDB
Roles
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AccessMgmt
AccessControl
ITILv3
ISO2700x
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EnterpriseRole Management
IAMStrategy
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In Summary
AcombinedITSMandinformationsecurity approachwilladdvalue Bepragmatic focusonsomekeyareasinitially Looktointegratetechnologyinordertofacilitate processintegration
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EverythingyouwantedtoknowaboutISO27000series
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ISACA InformationSystemsAuditandControlOrganisation
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Contactme declan.nolan@devoteam.com
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