PLCCA Mozambique Beria Corridor-Central Southern Africa ... v2

WFP Pandemic Logistics Corridor Capacity Assessment
Pandemic Logistics Corridor Capacity Assessment Central - Southern Africa
Assessment Date Countries Email contact
30th November 2008 Mozambique, Zimbabwe, Malawi, Zambia & DRC alastair.cook@wfp.org
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Table of Contents
Table of Contents ................................................................................................................................ 2
Section A Introduction......................................................................................................................... 4 1. Introduction............................................................................................................................... 4 1.1. Preface ................................................................................................................................ 4 1.2. Project Aim .......................................................................................................................... 4 1.3. Avian & Human Influenza .................................................................................................... 4 1.4. Project Scope ...................................................................................................................... 6 1.5. Planning assumptions ......................................................................................................... 7 1.6. Key Threats and Risks to Business Continuity .................................................................... 8 2. Pandemic Influenza Task Force Executive Summary ........................................................... 9 2.1. Mozambique Corridor Introduction ...................................................................................... 9 2.2. Current Pandemic Preparedness ........................................................................................ 9 2.3. Key Risks and Areas for Further Development.................................................................. 10 3. Government Departments & UN Agencies ........................................................................... 15 3.1. Mozambique ...................................................................................................................... 15 3.2. Zimbabwe .......................................................................................................................... 17 3.3. Malawi ............................................................................................................................... 18 3.4. Zambia .............................................................................................................................. 21 3.5. Democratic Republic of Congo .......................................................................................... 24 4. Government Response Capacity........................................................................................... 25 4.1. Mozambique ...................................................................................................................... 25 4.2. Zimbabwe .......................................................................................................................... 25 4.3. Malawi ............................................................................................................................... 25 4.4. Zambia .............................................................................................................................. 27 4.5. Democratic Republic of Congo .......................................................................................... 27
Section B Services ......................................................................................................................... 28

5. 5.1. 5.2. 5.3. 5.4. 5.5. 6. 6.1. 6.2. 6.3. 6.4. 6.5. 6.6. 7. 7.1. 7.2. 7.3. 7.4. 7.5. 8. 8.1. 8.2. 8.3. 8.4. 8.5. 9. 9.1. 9.2. 9.3. 9.4. 9.5. 10. 10.1. 10.2. 10.3. 10.4. Customs and Immigration ..................................................................................................... 28 Mozambique ...................................................................................................................... 28 Zimbabwe .......................................................................................................................... 32 Malawi ............................................................................................................................... 35 Zambia .............................................................................................................................. 39 Democratic Republic of Congo .......................................................................................... 43 Port Assessment .................................................................................................................... 44 Mozambique ...................................................................................................................... 44 Zimbabwe .......................................................................................................................... 59 The Port of Durban ............................................................................................................ 59 Malawi ............................................................................................................................... 62 Zambia .............................................................................................................................. 62 Democratic Republic of Congo .......................................................................................... 62 Airport Assessment................................................................................................................ 63 Mozambique ...................................................................................................................... 63 Zimbabwe .......................................................................................................................... 70 Malawi ............................................................................................................................... 75 Zambia .............................................................................................................................. 81 Democratic Republic of Congo .......................................................................................... 86 Road Transport Assessment ................................................................................................. 91 Mozambique ...................................................................................................................... 91 Zimbabwe .......................................................................................................................... 97 Malawi ............................................................................................................................. 102 Zambia ............................................................................................................................ 108 Democratic Republic of Congo ........................................................................................ 112 Rail Transport Assessment ................................................................................................. 113 Mozambique .................................................................................................................... 113 Zimbabwe ........................................................................................................................ 117 Malawi ............................................................................................................................. 117 Zambia ............................................................................................................................ 119 Democratic Republic of Congo ........................................................................................ 119 Storage .................................................................................................................................. 120 Mozambique .................................................................................................................... 120 Zimbabwe ........................................................................................................................ 128 Malawi ............................................................................................................................. 129 Zambia ............................................................................................................................ 130
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10.5. Democratic Republic of Congo ........................................................................................ 130 11. Milling .................................................................................................................................... 132 11.1. Mozambique .................................................................................................................... 132 11.2. Zimbabwe ........................................................................................................................ 133 11.3. Malawi ............................................................................................................................. 134 11.4. Zambia ............................................................................................................................ 135 11.5. Democratic Republic of Congo ........................................................................................ 135 12. NGO Logistics Capacity....................................................................................................... 136 12.1. Mozambique .................................................................................................................... 136 12.2. Zimbabwe ........................................................................................................................ 136 12.3. Malawi ............................................................................................................................. 136 12.4. Zambia ............................................................................................................................ 136 12.5. Democratic Republic of Congo ........................................................................................ 136
Section C Suppliers ..................................................................................................................... 138

13. 13.1. 13.2. 13.3. 13.4. 13.5. 14. 14.1. 14.2. 14.3. 14.4. 14.5. 15. 15.1. 15.2. 15.3. 15.4. 15.5. 16. 16.1. 16.2. 16.3. 16.4. 16.5. 17. 17.1. 17.2. 17.3. 17.4. 17.5. Accommodation & Car Rental Companies......................................................................... 138 Mozambique .................................................................................................................... 138 Zimbabwe ........................................................................................................................ 139 Malawi ............................................................................................................................. 140 Zambia ............................................................................................................................ 141 DRC................................................................................................................................. 141 Food Providers ..................................................................................................................... 142 Mozambique .................................................................................................................... 142 Zimbabwe ........................................................................................................................ 143 Malawi ............................................................................................................................. 144 Zambia ............................................................................................................................ 145 Democratic Republic of Congo ........................................................................................ 146 Communication & Media...................................................................................................... 147 Mozambique .................................................................................................................... 147 Zimbabwe ........................................................................................................................ 149 Malawi ............................................................................................................................. 150 Zambia ............................................................................................................................ 153 Democratic Republic of Congo ........................................................................................ 156 Electricity - Generation & Supply ........................................................................................ 158 Mozambique .................................................................................................................... 158 Zimbabwe ........................................................................................................................ 159 Malawi ............................................................................................................................. 159 Zambia ............................................................................................................................ 159 Democratic Republic of Congo ........................................................................................ 160 Fuel Refining, Supply & Distribution ............................................................................... 161 Mozambique .................................................................................................................... 161 Zimbabwe ........................................................................................................................ 163 Malawi ............................................................................................................................. 163 Zambia ............................................................................................................................ 164 Democratic Republic of Congo ........................................................................................ 166
Section D Contacts ...................................................................................................................... 168

18. List of Contacts..................................................................................................................... 168 18.1. Mozambique .................................................................................................................... 168 18.2. Zimbabwe ........................................................................................................................ 176 18.3. Malawi ............................................................................................................................. 177 18.4. Zambia ............................................................................................................................ 184 18.5. Democratic Republic of Congo ........................................................................................ 191 18.6. Port of Durban ................................................................................................................. 192
19.
Annex 1: Glossary of Acronyms ......................................................................................... 195
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Section A Introduction 1.
1.1.
Introduction
Preface
The World Health Organisation (WHO) declares that the highly pathogenic H5N1 (Bird Flu) virus continue to pose a threat to human health. While the timing is uncertain, there is a consensus amongst scientists and health organisations (including WHO) that another pandemic influenza will happen. Pandemic influenzas have occurred cyclically in human societies as far back in history as traceable. The last pandemic influenza occurred in 1972. The impact of the next pandemic influenza is not certain, but there are number of factors associated with an inter-dependent world, highly reliant on communication, that causes concerns amongst scientists, governments and humanitarian agencies alike. UN has systematically prepared for a pandemic since early 2006, when the UN System Influenza Coordinator, Dr. David Nabarro, was designated, and the Secretary-General issued instructions to all Resident Coordinators and all Heads of Agency to ensure compliance with the UN Medical Services recommendations (including stockpiling of protective items and drugs) and to develop UN Country Team contingency plans at all duty stations. The pandemic preparedness of UN is defined and guided by a number of documents or guidelines, including the Concept of Operations for the UN System in an Influenza Pandemic, UN Medical Guidelines, and the Consolidated Action Plan for Avian and Human Influenza. The main aim of UNs pandemic preparedness is threefold; (i) ensure health and safety of staff; (ii) continuity of critical operations in the event of a pandemic influenza and extended operations where there are additional needs, and; (iii) provide support to national authorities. As the lead of the logistics cluster, and in view of its existing capacity, WFP resumes the lead responsibility to strengthen pandemic preparedness in the humanitarian logistics sector. As a part of the effort, this project aims to outline the basic parameters of a CONOPS (or Concept of Operations) for WFP logistics along some of the main supply corridors in Africa in Asia in case of a pandemic.
1.2.
Project Aim
The project aims to analyse the potential impact of a pandemic on the supply chain of humanitarian goods along the Northern Corridor. The analysis will inform WFP and UN of the basic parameters of a CONOPS in case of a pandemic. More specifically, the project: Assess the most conceivable primary and secondary transport modes (road, rail, and air) from point of entry to points of distribution. Review existing preparedness levels and develop contingencies to enable key stakeholders along the corridor to remain operational during a pandemic. Establish functional linkages between governments, UN, NGOs, private entities, and raise awareness of the importance of pandemic preparedness amongst main stakeholders in the transport sector.
1.3.
Avian & Human Influenza

Since 2003, the highly pathogenic H5N1 virus has predominately affected poultry flocks in Asia, the Middle East, Europe and Africa. So far; More than 60 countries have had poultry affected by H5N1, Some 15 countries have reported humans infected by H5N1. Over two hundred-fifty people have died of H5N1. Most cases have occurred in previously healthy children and young adults, most of who had direct contact with infected birds. Over 250 million chickens have either died or been culled to prevent the further spread of the virus. Farmers and poultry producers have suffered losses amounting to billions of US dollars. Avian influenza is an animal disease that has not yet resulted in a sustained human-to-human transmission. However, as all influenza viruses carry the ability to mutate, science and health organisations are concerned the virus may mutate to a strain which effectively transmits between people, triggering a pandemic. The widespread and protracted circulation of the current H5N1 strain in birds is particularly concerning to WHO as it provides the virus with a prolonged time to mutate.
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The international community have understood the importance of being prepared for an eventual pandemic as the impact of influenza pandemic is potentially catastrophic. A pandemic is expected to bring about massive disruptions in global markets, national infrastructure and services, and potentially civil unrest, causing major shocks to global and local prices of essential goods, including food and fuel. The World Bank estimates that a pandemic could cost the world economy up to US$2 trillion. The scientific consensus is that a pandemic could sicken 20 percent of the world's population, result in absenteeism of 40 percent of the global workforce, and kill tens, if not hundreds of millions of people. Containment measures will isolate countries and regions where basic services and aid will still have to be provided to the population. The shock will be harder in countries with limited infrastructure and capacity. Outbreaks will likely move along modern transportation and distribution chains, with transportation hubs being especially vulnerable. Disruption at these hubs will be significant and could have a devastating impact on businesses and livelihoods. The ability of humanitarian actors to operate and serve their beneficiary caseload could be seriously affected, compounded also by the significant increase in the beneficiary caseload in pandemic-affected countries and regions.
1.3.1. The UN Response to-date

The Food and Agriculture Organization (FAO) has been actively working with Governments to improve the control of avian influenza, ensuring that the virus is effectively eliminated where detected. This reduces the economic losses among poultry producers, minimise the human exposure to the virus, and reduces the virus probability to mutate. WHO works with governments to investigate and monitor infected humans, and builds system to detect and respond to a pandemic outbreak. Other parts of the UN system, led by the resident coordinators at the country level support this effort. The office of the UN System Influenza Coordination (UNSIC) was created within the UN Development Group to help ensure that the UN system comprehensively responds to the spread of the H5N1 at the national, regional and global level. The primary purpose of UNSIC is to ensure cooperation and
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coordination within the UN system and promote a common understanding of threats and actions necessary to address the avian flu epidemic and pandemic preparedness. While most of the attention so far has focused on controlling animal disease, efforts are gradually shifting towards pandemic preparedness as the virus continues to spread to new countries and governments become increasingly aware of the potentially devastating impact of a pandemic.
1.4.
Project Scope
1.4.1. Overview
WHO and governments have cited food security as one of the top concerns during a pandemic. Given WFPs core mandate and its leadership role in the Logistics and Telecommunications Clusters, WFP will have a crucial role to play, both in addressing continuous of food assistance needs and in supporting the global response to a pandemic. WFP is engaged in an extensive planning and preparedness processes to; minimise a pandemics impact on staff health and safety; maintain its capacity to operate; address the needs of new beneficiary groups in support of UN System's Avian and Human Influenza (AHI) Consolidated Action Plan. Particular focus is being placed upon business continuity planning and maintaining WFP's systems so it can continue life saving programmes, and provide support to the wider humanitarian community utilising its strong operational support and logistics capabilities.
1.4.2. Project Objectives

Assess the most conceivable primary and secondary transport modes (road, rail, and air) from point of entry to points of distribution. Review existing preparedness levels and develop contingencies to enable key stakeholders along the corridor to remain operational during a pandemic. Establish functional linkages between governments, UN, NGOs, private entities, and raise awareness of the importance of pandemic preparedness amongst all stakeholders involved in the food transport sector.
1.4.3. Methodology, Planning Process & Framework

The project approach aims to: 1. Update and analyse Logistic Capacity Assessment (LCA) information, with a view to identify areas of risks and mitigating factors during a pandemic, including: Survey the most conceivable primary and secondary transport routes Assess capacities and collect information on indigenous trucking companies Assess transit corridors for cargo discharged at ports or overland entry points Provide basic information on in-country airports and airfields Assess local air transport operators for both passengers and cargo movements Assess the capacity of the existing rail transport Assess likely regional transhipment and border entry points for either sea or land-side transport Identify possible in-country or regional areas for the local purchase of basic commodities, e.g. cereals, pulses and edible oil Identify and assess the production capacity and cost of transport, storage and milling of grain. Survey the possibility for wheat fortification and blending of wheat flour; Assess the in-country telecommunications facilities and identify and document key stakeholders and import requirements/restrictions. Identify potential Government partners/counterparts at central and /or provincial level as well as NGO already operating in the country and assess their technical and logistics capacities;
2.
Review existing AHI related literature to identify the impact of an avian flu pandemic on humanitarian, commercial and national responses, particularly as they concern logistics. Organise workshops with the key stakeholders along the national and regional corridor to share and aligned planning across agencies, and raise awareness of the potential impact of a pandemic on the transport sector. Gather logistics information for the Emergency Preparedness (EP-WEB) database.
3.
4.
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The project is based on the extensive existing logistical information made available by Government, UN or other partners. The review and analysis of the information has involved the close cooperation with key logistics providers (humanitarian, commercial and state actors) public health and the safety Agencies (humanitarian and Government) as well as procurement and DDU.
1.5.
Planning assumptions
Current UN planning assumptions (footnote) envisage that a pandemic will hit in a number of waves over the course of a 12 18 month period, as per the graph below. The common planning assumptions articulate: An infection rate of 30%, Staff absenteeism of about 40% of all staff A lock-down period of up to six weeks for three successive waves.
The timing of the pandemic sequence outlined above will differ between countries. While the impact of a pandemic is expected to be global it will not affect every country simultaneously. Some countries will be affected by the virus before others. The world as a whole is currently in the preparedness mode, which may last for months, years or decades, depending on when and if the current or any future pathogenic avian virus mutates into a form lethal and transmittable between humans. The first crises mode would likely be trigged by that WHO declares Pandemic Alert Phase 4 in any one country after human clusters are confirmed. The lockdown mode or emergency mode (which OCHA refers it to in UNCT pandemic preparedness plans) would be triggered by the surfacing and resurfacing of the widespread human influenza. Between the influenza waves the situation is likely to recover, though full recovery wont be achieved until the last wave of virus has ceased. The pace and scale of the recovery in the crises modes may vary from country to country, and between the different waves. Preparedness planning should be developed on the basis of a multi-phased scenario rather than a lockdown only scenario. Plans need to be flexible to account for variations between dry and wet season. Characteristics of lock down Human to human transmission of a highly pathogenic virus peaks Most civic functions are temporarily interrupted, either voluntarily or by instruction Government impose severe movement restrictions across the whole country, and may quarantine areas affected (as long as these are limited) Trained military personnel will assume responsibility to enforce movement restrictions, and carry out essential logistical and service functions Enforcement of official government lockdown policies are more effective in urban areas Transport along main roads is closely controlled. Transport to and from urban areas minimal (other than through cleared or certified vehicles) Characteristic of crises mode The spread of the virus ceases Most normal functions of the society are resumed, however, depending on the infection and casualty rate of the virus, and the economical impacts of the lock-down, at reduced rate, and efficiency. Small family run businesses may be worse affected through loss of family head or breadwinner Public organisations
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1.6.
Key Threats and Risks to Business Continuity

This table identifies the likely obstacles to UN logistics business continuity for which UN, WFP and Governments would need to prepare, to the extent possible, during the current Pandemic Phase 3. Table 2: Key Threats and Risks to WFP Logistics Business Continuity Type of Risk for Crises Mode Lockdown mode Business Continuity No major impact, although possible Widespread congestion, due to increased level of congestion, due possible closure of public Transportation (roads) to reluctance to use public transportation and closure of some transportation and closure of some or many roads roads Possible disruption due to High level of disruption or total increased demand and some suspension, due to international Transportation (air) restrictions trigged by cautionary and/or national regulations measures Precautionary measures Severe disruption due to staff (clearance) by government may absenteeism, and international Port slow down handling of cargo, and regulation restricting sea transport foreign ships may cancel transport between countries altogether until situation stabilises Decreased access to fuel as fear of Disruption to normal fuel supply Fuel pandemic trigger hoarding chain, as Government takes control of existing fuel for essential needs May be disrupted, due to restricted Greatly disrupted Business and Financial movement of people and goods Banking sector may be severely Services Banking sector may be affected affected Increased demand due to Severe shortages due to stockpiling and possible disruptions disruptions in supply chains Commodities (food and in transportation systems may non-food) result in shortages May begin to see closure of public Closure of some public administrative buildings. administrative buildings Probably curfew Curfews may be introduced Government social May become more difficult to have Fewer meetings with the distancing measures meetings with the government government officials and other officials and other partners partners Possible demonstrations in front of government buildings as well as WHO/UN Possible looting attempts for medical supplies As usual, although increased demand may result in slower service As usual, although may be occasional disruptions in some areas May be increased tensions as security control is tightened Possible looting attempts for medical and other supplies Likely disruptions and/or slow service, due to increased demand and staff absenteeism May experience regular disruptions
Security
Telecommunications Utilities (water and sanitation, electricity, fuel and power supply)
Planning assumptions
Operate within existing resources Main objective during lock-down phase is to protect the well being of staff and assets. Operational response is expected to be minimal.
During crises mode the main objectives are expected to be to pre position food, unblock congestions in the supply line caused by communication closures (borders, roads etc.). Back to Top of Chapter or back to Tables of Contents
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2.
2.1.
Pandemic Influenza Task Force Executive Summary

Mozambique Corridor Introduction
The Central-Southern African region has a more complex structure in terms of transport corridors compared to the other primary transport corridors along the eastern coastline of Africa. There are as many as five key seaports serving the region as well as considerable local procurement of food and non-food items. The commercial economy of South Africa influences almost every aspect of business in the region and this can certainly be considered a strength that can be relied upon. Additional to this the food crop surpluses from Zambia and Malawi in recent years have had a positive impact across the entire region. Most goods being imported from abroad enter the region through the three seaports situated along the coast of Mozambique and the Port of Durban in South Africa. The most important of these ports is the Ports of Beira and Durban. The Beira Transport Corridor connects the Indian Ocean Port of Beira with Central African countries of Zambia, Malawi, Zambia and southern region of the Democratic Republic of Congo. The Port of Beira is significant in that it is the closest port for imports and exports for Zimbabwe, Zambia, Malawi and Lubumbashi in the southern region of DRC which all have road and rail links with the port; it is also the major fuel import terminal for Zimbabwe and Malawi as the only refinery in the region is in Zambia which has insufficient capacity to supply the regions demand for petroleum products. Although Beira is the largest port in Mozambique in terms of tonnage handled of humanitarian aid there are other ports that also support this sector, namely the Ports of Maputo and Nacala, also in Mozambique.
2.2.
Current Pandemic Preparedness

2.2.1. Mozambique
Prior to the commencement of the Pandemic Preparedness Project the level of awareness in Mozambique was limited to the Government of Mozambique (GoM) and to some UN agencies who were involved with the preparation of their respective Country Plans in collaboration with donors such as USAID and DFID. However, amongst the commercial stakeholders the level of awareness was in most cases non-existent; this is obviously a concern but was not entirely unexpected. For this reason the initial project activities concentrated on one of raising the awareness, rather than one of assisting stakeholders in preparing contingency plans, this is an area that will need more time and support to establish any sort of confidence for business continuity planning. To boost the level of awareness and begin specific business continuity planning, WFP hosted several workshops inviting the Government of Mozambique (GoM), UN Agencies, IOs, NGOs and commercial partners to attend with the intention of developing a framework from which business continuity planning may commence. The attendance and level of interest demonstrated by the participants was most encouraging and can be used as a platform to further develop this important aspect.
2.2.2. Zimbabwe
Due to the current sensitive political situation in Zimbabwe it was decided not to proceed with any active awareness sessions with stakeholders as there is currently very limited capacity to commit resources to planning. The intention is to address this at a later date.
2.2.3. Malawi
The situation in Malawi is developing positively within the government and UN agencies regarding awareness due to the active participation in the SADC region simulation exercises and workshops being conducted. Due to direct USAID engagement within the government and humanitarian sectors in the field of surveillance and detection of AI there is an elevated awareness of pandemic influenza. However, the situation within the commercial stakeholders of the various logistics sectors requires considerable attention before any level of confidence of structured business continuity in the event of pandemic influenza can be relied upon.
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2.2.4. Zambia
Through the Office of the Vice President the Zambia Disaster Management and Mitigation Unit (DMMU) coordinates activities in a humanitarian situation. The DMMU is restricted to the coordination of emergencies situations but due to insufficient funding it has little to offer in terms of resources. In this regard the unit calls upon the UN Community, NGOs and the corporate world for support. The current level of awareness is largely restricted to Avian Influenza but very little in the area of Pandemic Influenza. The DMMU have requested support in terms of awareness development and this should be considered for 2009. The UN Country Team has an understanding of the pandemic threats, risks and challenges but this also requires further strengthening. UNHCR in particular has been very active in developing the awareness and the capacity to respond within the refugee population (approximately 40,000) by identifying refugees with a medical and/or health training. This programme continues to build upon initial awareness to creating in-camp pandemic response structures and processes which could prove to be vital to mitigate the impact of a pandemic. The commercial logistics stakeholders currently have very limited or non-existent awareness.
2.2.5. Democratic Republic of Congo

The DRC is a vast and complex country that depends on upon as many as four transport corridors for the supply and movement of humanitarian aid. The Beira Corridor which this assessment focuses upon is linked to the region immediately around the Lubumbashi area. An AHI pandemic would be a serious matter in the DRC as the government structures are not in place to monitor and launch an effective response and ongoing rebel activity makes movement around this area risky at the best of times. For these reasons there is limited awareness of the impact of a pandemic within the government. The UN agencies in DRC have completed a Country Plan which mostly focuses on the protection of UN personnel in the event of a pandemic. However, WFP is aware of the challenges a pandemic would present in terms of maintaining operations and is currently developing plans to conduct an internal awareness campaign which will then lead to business continuity planning process.
2.3.
Key Risks and Areas for Further Development

Please note that at the heading of each chapter within the Logistics Capacity Assessment more detailed notes for business continuity will be presented, the following summarises each of these headings.
2.3.1. Mozambique
Generally the situation in Mozambique from a business continuity aspect during a pandemic has more operational flexibility than that of the other corridors along the east coast of Africa. Perhaps most significantly is that the region is served my many ports, not one. There is a lot of local food procurement which is transported for distribution within the region, storage is plentiful and the current refugee caseload is much less than that found in East Africa.
2.3.1.1.
Ports of Mozambique
Of the three principal ports in Mozambique, Beira is the most important in terms of handling humanitarian aid. It is the key port for Zimbabwe where volumes of humanitarian aid continue to increase; the road is direct and is in good condition, commodities for Zambia and the Lubumbashi region of DRC are best served via Beira also. The Port of Beira is managed by a Dutch company named Cornelder who have demonstrated a willingness to contribute to pandemic influenza workshops and business continuity planning. Cornelder also provide considerable portside warehousing facilities. The port also has a bulk fuel terminal which serves as an entry point for the entire region. The Port of Maputo is primarily used as the entry point for the southern regions of Mozambique and Swaziland. Maputo has three significant components, a general cargo terminal, container terminal and a bulk grain handling facility, all operated by different organisations. From a coordination aspect this may become complicated in the event of a pandemic and further awareness and evaluations are advised prior to any emergency situation. Storage at the port is plentiful and the current operators have attended pandemic planning workshops and have pledged full and continued support in this area.
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The Port of Nacala is the most northern of the Mozambique ports and also the smallest of the three. Nacala has a fine natural deepwater harbour and is only used to serve Malawi. The port operator also operates the rail link to Malawi and is continuing to invest in the network as there is no direct road connection. This is a concern as even during periods of relative food security the rail network suffers delays due to illegal rail tampering and is therefore not an advisable option during a pandemic. The other regional key port is the Port of Durban; the largest port in Africa is currently used for food imports for Zimbabwe. The port provides a full range of modern handling facilities and has good roads to the Zimbabwe border. Durban is also used to export South Africas maize surpluses to other regions in Africa, the most notable being Somalia.
2.3.1.2.
Fuel Supply
The supply of fuel is critical to business continuity for the region as all transport, commercial activities some electricity rely upon its supply. Prior to a pandemic it is very difficult to forecast how reliable supplies will be, it is difficult to determine what trend demand will take and maybe most importantly what stance the government will take in terms of controlling fuel supply. It is assumed that during a pandemic fuel demand will drop significantly as travel restrictions are imposed and commercial activity declines, however it is difficult to determine the post pandemic phase demand, how rapid this will be and how regular will imports be available. Refining: The region has limited refining capacity, apart from South Africa only one refinery is located in Ndola in the mining Copperbelt region of Zambia. Crude oil is supplied by pipeline from Tanzania, the network is old and in need of investment and barely meets local demand. Therefore the region is almost totally reliant on the importation of pre-refined petroleum products. Pipeline: The region has only two fuel pipeline networks, the Tanzania Ndola line and the Beira Feruka (Zimbabwe) pipeline. Both pipes are old and demand has now exceeded pumping capacity. There are a number of regional projects being developed but these are long-term projects and do not offer any current solutions. Distribution: The primary method of fuel distribution is by truck, demand is high, distances are long and transit times are lengthy but this is the only reliable option available.
2.3.1.3.
Air Assessment
Johannesburg acts as the international regional air hub serving the entire region, it also provides the majority of regional air transport operators who offer a range of charter aircraft for passenger, cargo and medivac services. The range of aircraft available is extensive and includes helicopters of varying sizes with well trained and capable crews. The choice of air transport during a pandemic is complicated and should really only be considered as an evacuation option for personnel and possibly for occasional airdrop operations but this would require considerable planning; additionally supplies of Jet A1 may limit the use of air options.
2.3.1.4.
Road Assessment
Road conditions in the region are good, generally the main arterial routes are passable during all seasons but the factor limiting options is the Zambezi River which dissects the region. There are only a few bridge options which will then determine the route used. These bridges have costly toll charges and strictly controlled speed limits. (eg. The Zambezi Bridge at Tete the toll is $120 and 10 kph) Roads within Mozambique are being improved and the sector between Chimoio Tete is currently being resurfaced which should improve transit times considerably. To the north of Tete there are a number of bridges that suffer seasonal damage but diversions are quickly available which limits delays. The only other point of note is that roads n all countries have many very steep stretches which reduces speeds to walking pace. Road transporters in the region were once dominated by Zimbabwean operators but this has now changed and the business is now spread across the region. Most operators use second hand trucks from the US which are well suited to local conditions. Transporters have demonstrated a willingness to be actively involved in business continuity awareness workshops which needs to be continued.
2.3.1.5.
Rail Assessment
Rail transport in Mozambique and also in the neighbouring countries is quite limited and the network is in urgent need of investment to make this mode of transport a viable option. There are serious issues that preclude rail from being a reliable option during a pandemic.
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It has been observed that during periods of food insecurity tampering with rails is a simple and effective means of disabling a train which would then expose the cargo to attack and theft. The transit times for rail transport are very long caused by with numerous stoppages and therefore protecting relief commodities loaded in railway containers whilst in transit would be a near impossible task, requiring 24hour security.
2.3.1.6.
Milling
During a pandemic transport to mills may be complicated as most mills are located adjacent to large urban populations that would be suffering from acute food insecurity. Although most mills have adequate security they may have difficulty in performing milling services in a timely manner due to staff shortages. For these reasons it is recommended not to attempt, or maybe to restrict to where absolutely necessary, any milling activities during a pandemic.
2.3.1.7.
Storage
As with all pandemic responses, storage is one of the most critical elements. Assumptions are that during a pandemic, food stored in large port-side warehouses, which are mostly adjacent to, or within large urban populations, would be very difficult to move. The priority therefore is ensuring that these commodities are moved at the earliest possible moment. Ideally this would be at the declaration of phase 4 whilst fuel is generally available, drivers are not placing themselves at any personal risk, transporters are not risking their assets and before any level of increased food insecurity has developed. Ideally, it would be best to move these commodities as close to the known beneficiaries or to a secure storage facility removed from any sizable population. Mozambique has ample storage to meet current needs as well as any expected increases, additionally there are many facilities available which has a fairly even spread across the country. The biggest warehouses are located close to the ports but there are also many in the districts which have the capacity to meet any expected storage requirements.
2.3.1.8.
Food Providers
This document contains details of a number of WFP approved suppliers, however during a pandemic the ability of these businesses to maintain supplies of any quantity or continuity would be severely restricted. The cost of domestically procured food commodities would inevitably increase as demand would exceed supply, therefore WFP would be dependant upon international donations. The awareness of the social and economic impact of a pandemic is largely unknown to this sector and as a result no business continuity planning has been conducted.
2.3.1.9.
Non-food Providers
The NFI suppliers listed in this LCA fall into the same scenario as those of the food providers therefore the awareness of the social and economic impact of a pandemic is largely unknown to this sector and as a result no business continuity planning has been conducted.
2.3.1.10.
Communications
Communication during a pandemic would be a vital component of any business continuity plan and one that is expected to function without too many difficulties or disruptions. Over the years the UN system has developed robust and cost effective means of communications that are able to operate independently from other external sources.
2.3.2. Summary Mozambique

The key logistics sectors within Mozambique and how they perform before, during and after a pandemic is critical to the successful functioning of established transport corridor(s) in the Central Southern region of Africa. Key strengths, challenges and risks to be considered during planning are; Strengths Port Operations are critical at anytime let-alone a pandemic situation so with as many as eight ports in the region to choose from this certainly gives a range of options not available in other parts of Africa. Transport and Storage are relatively plentiful in supply and can be coordinated at reasonably short notice to provide the flexibility required to mitigate most major operational challenges.
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Electricity is a regional strong point as much of the generation in the region is from the more reliable source of hydro as opposed to the more vulnerable source of oil burning thermal generators. Communication is a well established sector due to a lengthy UN presence in the region, the existing network(s) and current assets could become the fundamental coordination tool which would be so essential during a pandemic. Challenges Pandemic Influenza Awareness within the logistics community is currently limited and needs considerable focus before any level of serious and constructive business continuity planning can commence. However, initial awareness sessions recognised that although attention is required the willingness to grasp the concept and become actively engaged is quite evident. Road Transport is a concern and may be somewhat complicated as key arterial international road links are limited to at best, generally only one option is available and on occasion trucks are required to transit areas of already existing food insecurity to reach a final destination. Distances are long and depending on the season these limited road options may be impassable for lengthy periods, placing greater stress on the movement of vital supplies. Risks Rail networks are very limited in reach and reliability across the region and are in real need of investment, significant planning would be required before this could be considered a trustworthy option. It has already been reported that disabling trains by tampering with bridges happens on occasion so it is safe to assume that this would occur more frequently during a pandemic. Air Transport, although air transport is an important mode in which to access the vast area that comprises this region there are currently insufficient assets available and therefore capacity available to consider this for anything other than a possible evacuation option for a very limited numbers of personnel.
2.3.3. Summary Malawi

From 2000 2003 Malawi experienced a severe drought which had a considerable impact on the welfare of people as well as the economy. In 2004 a new government was elected and a programme to subsidise farmers was introduced to assist with the purchase of seeds and fertilizer. This programme had a profound impact on the agricultural sector in Malawi and in the following years the country produced maize surpluses. These surpluses were eagerly sought by neighbouring states with the majority being exported to Zimbabwe where crop failures were contributing to growing food insecurity. The dominant mode of transportation in Malawi is by road and there are many transporters available to meet the modest demand. The primary routes within Malawi are all-weather roads in good condition and the trucks used are generally reliable, however there needs to be more investment in pandemic preparedness in Malawi before any sense of confidence can be realised. The refugee population within Malawi is now only a little over 12,000 who are currently located less than 100 kms north of Lilongwe in the district of Dowa. This location has sufficient storage facilities and is served by an all-weather road. Therefore, it can be expected that providing plans are implemented without delay, this category of beneficiaries will be adequately catered for in the event of a pandemic. Malawi does have a rail network that links the northern Mozambique Port of Nacala with Blantyre and Lilongwe but transit times are very long and investment in infrastructure is critical, therefore during a pandemic it is suggested that rail transportation is not a secure option and therefore not reliable. Lake Nyasa dominates the geography of Malawi which would normally provide a useful logistics solution however, several old and unreliable ferries operate which are primarily used for the transport of people and additionally there is limited cargo handling facilities available to make this a viable option. In summary, Malawis strengths are improving food security, good roads, adequate storage, a Department of Poverty and Disaster Management Affairs that receives development and support and a relatively small and easily accessible vulnerable population.
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2.3.4. Summary Zambia

Zambia is in much the same position to Malawi. Food security and continued economic prosperity during recent years have placed the country in a much stronger position to manage a pandemic environment. Zambia is one of the worlds leading copper producers and the benefits of higher commodity prices have been used to strengthen the countrys infrastructure. Zambia has also benefited from the cessation of conflict in neighbouring Angola and the southern region of DRC; this has resulted in the repatriation of many refugees that had previously sought refuge in Zambia. The current population is now about 40,000 located to the west near the Angola border and to the north-east between Malawi and DRC. The work completed by UNHCR within the camps could prove to be vital during a pandemic and needs to be replicated in all other similar locations. After holding discussions with the Zambia Government and the Disaster Management and Mitigation Unit it is limited in preparedness and needs strengthening prior to a pandemic. The biggest concern for Zambia is its isolation from any key seaport and that the current road routings ex-Beira transits Zimbabwe and ex-Durban transits Botswana, the only other more direct option is exWalvis Bay in Namibia, this needs further exploration before any level of confidence can be expressed.
2.3.5. Summary Democratic Republic of Congo

The DRC is at the most northern end of the corridor and likelihood of supplies reaching as far as Lubumbashi is perhaps improbable. Again, the greatest concerns centre on the supply of fuel and maintaining security. Due to the ever changing level of insecurity in these locations the most suitable response would be to request the UN peace keeping forces currently deployed here to assist with security and distribution. Back to Top of Chapter or back to Tables of Contents
Page 14/194
3.
3.1.
Government Departments & UN Agencies

Mozambique
3.1.1. WFP Government Partners
Ministry
Office of the Prime Minister Ministry of State Administration Ministry of Foreign Affairs Ministry of Social Action Ministry of Commerce Ministry of Finance Ministry of Health Ministry of Education Ministry of Agriculture
Type of operational involvement

Coordination and advocacy of humanitarian affairs and emergency food assessments INGC National Institute for Disaster Management PRRO OVC & HIV programmes Procurement for Progress Project Customs HIV/AIDS Programmes & Nutrition Surveys School Feeding Programme PRRO & SETSAN (Technical Secretariat for Food Security and Nutrition)
3.1.2. UN Agencies and Cooperating Partners

Agency
FAO
Address
Rua de Mukumbura N 285, Bairro da Polana, Maputo, Mozambique Av. Ahmed Sekou Toure N 133 Maputo, Mozambique Rua Jose Craverinha N 237, Maputo, Mozambique Avenida Kenneth Kaunda N 931 Maputo, Mozambique Avenida do Marginal N 4031, P.O. Box 1397, Maputo, Mozambique Avenida Julius Nyerere, Maputo, Mozambique Avenida Dos Presidentes N 33, Maputo, Mozambique Avenida do Zimbabwe N 1440, Maputo, Mozambique Rua Francisco Barreto N 322, P.O. Box 4595, Maputo, Mozambique P.O. Box 4595, Rua Francisco Barreto N 322, Maputo, Mozambique P.O. Box 377, Maputo, Mozambique Av. Kenneth Kaunda N 1224, Maputo, Mozambique
Telephone & Email

Tel: +258 21 491 136 Fax: +258 21 491 906 www.fao.org/world/mozambique/dtails.htm Tel: +258 21 496 118 Fax: +258 21 498 376 www.imf.org/external/country/MOZ/rr/index.htm Tel: +258 21 484 511 Fax: +258 21 492 345 www.unaids.org/en/ Tel: +258 21 481 400 Fax: +258 21 491 691 www.undp.org.mz/en/ Tel: +258 21 493 434 Fax: +258 21 493 431 www.unesco.org Tel: +258 21 491 644 Fax: +258 21 493 577 www.unfpa.org Tel: +258 21 487 385 Fax: +258 21 490 635 www.unhcr.org Tel: +258 21 481 100 Fax: +258 21 499 703 www.unicef.org/mozambique/contact.html Tel: +258 21 481 449 Fax: +258 21 491 691
www.unido.org/data/country/contact.cfm?c=moz
IMF
UNAIDS
UNDP
UNESCO
UNFPA
UNHCR
UNICEF
UNIDO
UNV
WHO
World Bank
Tel: +258 21 490 871 Fax:+258 21 492 325 Email: unv.mz@undp.org Tel: +258 21 492 732 Fax: +258 21 491 990 www.who.int/countries/moz/en/ Tel: +258 21 482 324 Fax: +258 21 492 893 www.worldbank.org/mozambique
Page 15/194
3.1.3. WFP Country & Sub-Offices

Country Office
WFP Mozambique CO, Ave Zimbabwe N 1330, P.O. Box 4595, Maputo, Mozambique
Contact
Country Director - Ken Davies Email: ken.davies@wfp.org
Telephone & Vsat

Tel: +258 21 482 200 Fax: +258 21 491 719 Vsat: 1332 2000 Email: wfp.maputo@wfp.org
Sub-Offices
Beira Inhambane Tete Xai-Xai Nampula Quelimane
Contact
Nicholas Brule Mob: +258 82 319 6150 Ismael Jamal Mob: +258 82 436 7180 Hitesh Kanakrai Mob: +258 82 300 5332 Joao Bobotela Mob: +258 82 706 1790 Oscar Baciao Mob: +258 82 699 9800 Juvencio de Jesus Mob: +258 82 289 5850
Telephone & Vsat

Tel: +258 23 327 661 Vsat: 1332 4029 Tel: +258 29 320 463 Vsat: 1332 3300 Tel: +258 25 220 053 Vsat: 1332 3400 Tel: +258 28 222 283 Vsat: 1332 3500 Tel: +258 26 215 377 Vsat: 1332 3600 Tel: +258 No Vsat
3.1.4. IOs and NGOs

Organisation
Action Aid CARITAS CONCERN GOAL IFRC LINK Lutheran World Federation MSF OXFAM SCF/UK World Vision
Address
Avenida 24 do Julho N 431, Maputo, Mozambique Avenida Tomas Nduda, N 1489, Maputo, Mozambique Rua Fernando Pessoa N 7, Bairro COOP, Maputo, Mozambique Rua Tomas Ribeiro, N 56, Bairro COOP, Maputo, Mozambique Avenida Agostinho Neto, N 284, Maputo, Mozambique Rua Antonio Jose de Almeida N 191, Maputo, Mozambique Rua Dar es Salaam N 296, Maputo, Mozambique Avenida Agostinho Neto N 49 Maputo, Mozambique Rua Carlos Alberes N 107, Maputo, Mozambique Maputo, Mozambique Avenida Paolo Kankhomba N 1170, Maputo, Mozambique
Telephone & Email

Tel: +258 21 493 641 Tel: +258 21 493 156 Tel: +258 21 417 948 Tel: +258 21 419 118 Tel: +258 21 487 725 Tel: +258 21 496 279 Tel: +258 21 491 185 Tel: +258 21 496 024 Tel: +258 21 427 518 Tel: +258 21 498 762 Tel: +258 21 420 312
3.1.5. Donors
Donors
CIDA DFID EU GTZ
Contact
Kenneth Kaunda Avenue N 1138, Maputo, Mozambique Avenida 25 Setembro N 420, P.O. Box 93, Maputo, Mozambique Avenida Julius Nyerere N 2820, PO Box 1306, Maputo, Mozambique Avenida Francisco Orlando Magumbwe N 976, P.O. Box 2766, Maputo, Mozambique Avenida Julius Nyerere N 1128, P.O. Box 338, Maputo, Mozambique JAT Complex, Rua 1231 N 41, Bairro Central C, Maputo, Mozambique
Telephone & Email

Tel: +258 21 492 623 Fax: + 258 21 492 667 Tel: + 258 21 351 400 Fax: + 258 21 351 450 Tel: +258 21 492 240 Fax: +258 21 491 866 Tel: +258 21 490 770 Fax: +258 21 492 323 horst.hertel@gtz.de Tel: +258 21 480 300 Fax: +258 21 480 390 Tel: +258 21 352 000 Fax: +258 21 352 100 maputo_info@usaid.gov
SIDA USAID
Page 16/194
3.2.
Zimbabwe
3.2.1. Government Partners
Ministry Type of operational involvement
Due to the political situation in Zimbabwe this section was not completed.
3.2.2. UN Agencies
Agency
FAO
Address
P.O. Box 3730, Harare, Zimbabwe Takura House, 67-69 Kwame Nkrumah Ave, Harare, Zimbabwe Takura House, 67-69 Kwame Nkrumah Ave, Harare, Zimbabwe P.O. Box 4775 Harare, Zimbabwe
Telephone & Email

Tel: +263 4 Fax: +263 4 Email: FAO-SFS@fao.org Tel: +263 4 792 681 Fax: +263 4 795 973 Email: Tel: +263 4 792 681 Fax: +263 4 795 973 Email: registry.zw@undp.org Tel: +263 4 795 971 Fax: +263 4 Email: campbell@unfpa.org Tel: +263 4 Fax: +263 4 Email: Tel: +263 4 Fax: +263 4 Email:
UNAIDS
UNDP
UNFPA
UNHCR
UNICEF

Country Office
WFP Zimbabwe CO, 15 Natal Road, P.O Box 4775, Belgravia, Harare, Zimbabwe
Contact
Email: wfp.harare@wfp.org
Telephone & Vsat

Tel: +263 4 252 471 Fax: +263 4 799 214 Vsat: 1325 2000
Sub-Offices
Masvingo Mutare Bulawayo Beitbridge
Contact
XXX Mob: +263 XXX Mob: +263 XXX Mob: +263 XXX Mob: +263
Telephone & Vsat

Tel: +263 Vsat: 1325 4229 Tel: +263 Vsat: 1325 4129 Tel: +263 Vsat: 1325 4029 Tel: +263 No Vsat
3.2.4. IOs & NGOs

IOs & NGOs
3.2.5. Donors
Donors
CIDA DFID EU GTZ SIDA USAID
Contact
Telephone & Email
Page 17/194
3.3.
Malawi
Ministry
Department of Disaster Management Affairs Ministry of Agriculture Ministry of Commerce Ministry of Education Ministry of Finance Ministry of Health Ministry of Internal Affairs Ministry of Transport

Food Security Vulnerability Assessment and Monitoring (VAM) Procurement for Progress School Feeding Customs HIV and Nutrition Immigration HIV and Transportation
3.3.2. Government of Malawi

Ministry
Ministry of Finance Minister: Goodall Gondwe Principal Secretary: Randson Mwadiwa Director of Debt & Aid: Naomi Ngwira Ministry of Foreign Affairs & Intl Cooperation Minister: Joyce Banda Principal Secretary: Ben Mwewe Ministry of Agriculture & Food Security Minister: Frank Mwenefumbo Principal Secretary: Andrew Daudi Technical Advisor: Neil Orchardson Ministry of Defence Minister: Principal Secretary: Ministry of Local Government Minister: George Chaponda Ministry of Economic Planning & Developmt Minister: Dr. Ken Lipenga Principal Secretary: Ted Sitimawina Ministry of Health Minister: Khumbo Kachali Principal Secretary: Chris Kangombe Ministry of Women & Child Affairs Minister: Anna Kachikho Principal Secretary: Olive Chikankheni Ministry of Transport & Public Works Minister: Chumunthu Banda Principal Secretary: Francis Chinsinga Ministry of Education, Science & Technology Deputy Minister: Olive Masanza Principal Secretary: Bernard Sande SFP Coordinator: Dorothy Khonje Ministry of Home Affairs & Home Security Minister: Ernest Malenga Principal Secretary: Martin Mononga Senior Admin Officer: Samuel Malowa Department of Disaster Management Affairs Coordinator for Disaster Preparedness, Relief & Rehabilitation: James Chiusiwa Office of the President & Cabinet Chief Secretary
Address
P.O. Box 30049, Capital City, Lilongwe 3, Malawi P.O. Box 30315, Capital City Lilongwe 3, Malawi P.O. Box 30014, Capital City, Lilongwe 3, Malawi Private Bag 339, Capital City, Lilongwe 3, Malawi P.O. Box 30312, Lilongwe 3, Malawi P.O. Box 30014, Capital City, Lilongwe 3, Malawi P.O. Box 30377, Capital City, Lilongwe 3, Malawi Private Bag 330, Capital City, Lilongwe 3, Malawi Private Bag 322, Capital City, Lilongwe 3, Malawi Private Bag 328, Capital City, Lilongwe 3, Malawi Private Bag 331, Capital City, Lilongwe 3, Malawi Private Bag 336, Capital City, Lilongwe 3, Malawi Private Bag 301, Capital City, Lilongwe 3, Malawi
Contacts
Tel : +265 1 789 355 Fax: +265 1 789 173
Tel : +265 1 788 020 Fax: +265 1 788 482 Tel : +265 1 789 033 Fax: +265 1 789
Tel: +265 1 789 600 Fax: +265 1 789 176 Tel : +265 1 789 388 Fax: +265 1 788 083 Tel : +265 1 789 033 Fax: +265 1 789 Tel : +265 1 789 400 Fax: +265 1 789 536 Tel : +265 1 770 411 Fax: +265 1 789 Tel : +265 1 789 377 Fax: +265 1 789 Tel : +265 1 789 382 Fax: +265 1 789
Tel : +265 1 789 177 Fax: +265 1 789
Tel : +265 1 789 188 Fax: +265 1 789 Mob: +265 9 937 952 Tel : +265 1 789 311 Fax: +265 1 789
Page 18/194
3.3.3. UN Agencies
Agency
FAO
Address
Evelyn Court, Area 13 P.O. Box 30750, Lilongwe 3, Malawi C/o UNDP, Plot N 7, Area 40 P.O. Box 30135, Lilongwe 3, Malawi Plot N 7, Area 40 P.O. Box 30135, Lilongwe 3, Malawi Evelyn Court, Area 13 P.O. Box 30135, Lilongwe 3, Malawi Kangombe Building, P.O. Box 30230, Lilongwe 3, Malawi Stanbic Bank Building, P.O. Box 30375, Lilongwe, Malawi Kangombe Building, P.O. Box 30571, Lilongwe 3, Malawi ADL House, P.O. BOX 30390, Lilongwe 3, Malawi Michael Keating P.O. Box 30571, Lilongwe 3
Telephone & Email

Tel: +265 1 773 255 Fax: +265 1 773 263 Email: fao_mw@fao.org Tel: +265 1 773 329 Fax: +265 1 773 992 Tel: +265 1 773 500 Fax: +265 1 773 637 Email: registry.mw@undp.org Tel: +265 1 771 444 Fax: +265 1 771 402 Tel: +265 1 772 155 Fax: +265 1 774 128 Email: mlwli@unhcr.org Tel: +265 1 770 788 Fax: +265 1 773 162 Email: lilongwe@unicef.org Tel: +265 1 774 666 Fax: +265 1 773 785 Email: wfp.lilongwe@wfp.org Tel: +265 1 772 755 Fax: +265 1 772 350 Tel: +265 1 773 500 Fax: +265 1 773 637
UNAIDS
UNDP
UNFPA
UNHCR
UNICEF
WFP
WHO
UN Resident Coordinator
3.3.4. WFP Country & Sub-Office

Country Office
WFP Malawi Country Office Kangombe Building, City Centre, P.O. Box 30571 Lilongwe 3, Malawi
Contact
Country Director - Domenico Scalpelli Email: domenico.scalpelli@wfp.org
Telephone & Vsat

Tel: +265 1 774 291 Fax: +265 1 773 785 Vsat: 1326 2000 Email: WFP.Lilongwe@wfp.org
Sub-Office
Blantyre Sub-office, P.O. Box 2735, Blantyre, Malawi
Contact
Philip Hovmand Mob: +265 9 984 300 philip.hovmand@wfp.org
Telephone & Vsat

Tel: +265 1 673 442 Fax: +265 1 820 121 Vsat: 1326 4029
3.3.5. Donors
Donors
DFID, P.O. Box 30042, Lilongwe 3, Malawi European Commission, P.O. Box 30102, Lilongwe 18, Malawi Irish Aid, Lilongwe, Malawi GTZ, P.O. Box 31131, Lilongwe 10, Malawi Embassy of Japan, Lilongwe, Malawi Royal Norwegian Embassy, Private Bag B323, Lilongwe, Malawi USAID, P.O. Box 30455, Lilongwe 3, Malawi
Contact
Head of Office - Nick Dyer Head of Delegation - Alessandro Mariani Honorary Consul - Anne Conroy Ambassador - Reinhard Buchholz Ambassador - Hiroshi Matsumoto Ambassador - Gunnar Foreland Ambassador - Alan Eastman
Telephone & Email

Tel: +265 1 772 411 Fax: + 265 1 772 419 malawienquiries@DFID.gov.uk Tel: +265 1 773 199 Fax: +265 1 773 534 Delegation-malawi@cec.eu.int Mob: +265 9 917 135 Tel: +265 1 772 555 Fax: +265 1 795 271 Email: gtz-malawi@mw.gtz.de Tel: +265 1 770 284 Email: malawi@luck.ocn.ne.jp Tel: +265 1 774 211 Fax: +265 1 772 845 Email: emb.lilongwe@mfa.no Tel: +265 1 773 166 Fax: +265 1 773 181
Page 19/194
3.3.6. IOs & NGOs

IOs & NGOs
Action Against Hunger P.O. Box 145, Lilongwe, Malawi ADRA, P.O. Box 951 Blantyre, Malawi Banja La Mtsogolo P.O. Box 3008, Blantyre 3, Malawi COOPI / MALEZA, P.O. Box 67, Lilongwe 3, Malawi Catholic Health Commission, P.O. Box 2185, Lilongwe 3, Malawi CPAR, P.O. Box 30998, Lilongwe 3, Malawi Emmanuel International, Private Bag 12, Zomba, Malawi GOAL, P.O. Box 31807, Blantyre, Malawi Malawi Red Cross, P.O. Box 30096 Lilongwe 3, Malawi Oxfam, Private Bag B331, Lilongwe, Malawi Save the Children, P.O. Box 30374, Lilongwe, Malawi St Gabriels Hospital, Private Bag 1, Namitete, Malawi World Vision International, P.O. Box 692 Lilongwe 3, Malawi
Contact
Email: aah@aahmw.org
Telephone & Email

Tel: +265 1 758 992 Fax: +265 1 758 990 Tel: +265 1 820 016 Fax: +265 1 820 016 Mob: +265 8 592 059 Tel: +265 1 873 844 Fax: +265 1 877 859 Tel : +265 1 761 633 Fax : +265 1 761 634 Mob : +265 9 913 190 Tel : +265 1 766 645 Fax : +265 1 766 645 Mob : +265 9 317 333 Tel : +265 1 757 811 Fax : +265 1 757 817 Tel : +265 1 524 029 Fax : +265 1 527 175 Mob : +265 8 516 953 Tel : +265 1 871 000 Fax : +265 1 871 000 Mob : +265 8 222 123 Tel: +265 1 775 520 Fax: +265 1 775 590 Tel: +265 1 770 525 Fax: +265 1 770 491 Tel : +265 1 753 888 Fax : +265 1 756 257
Dr. Tayo Odeyemi tayo.odeyemi@adramalawi.org Email: banja@banja.org.mw
Alexandre Castellano coordination@coopimw.org Tiyese Mtande Email: hbc@malawi.net Kassaye Deresh Email: kderesh@cpar.ca Paul Jones Email: rep@ei-malawi.org Cath Whybrow Email: cd@goalmalawi.org Lawson Kasamale Email: mrcs@eomw.met Email: oxfamlilongwe@africaonline.net
Dr. Athanase Kiromera Email: stgabriels@malawi.net Mulugeta Abebe mulugeta-abebe@wvi.org
Tel : +265 1 274 213 Fax : +265 1 274 263 Tel : +265 1 750 540 Fax : +265 1750 539 Mob : +265 8 203 758
Page 20/194
3.4.
Zambia
Ministry
Department of Disaster Management & Mitigation Unit Ministry of Agriculture Ministry of Commerce Ministry of Education Ministry of Finance Ministry of Health Ministry of Internal Affairs Ministry of Transport

Food Security, VAM & Emergency Operations VAM & Purchase For Progress Project Purchase For Progress Project School Feeding Programme Customs HIV & Nutrition Immigration and Administration Transportation Issues
3.4.2. Government of Zambia

Ministry
Office of the Vice-President Administration Dept of Disaster Management & Mitigation Coordinator Ministry of Agriculture & Cooperatives Permanent Secretary Ministry of Commerce Permanent Secretary Ministry of Community Development Permanent Secretary Ministry of Defence Permanent Secretary Ministry of Education Permanent Secretary Ministry of Energy & Water Development Permanent Secretary Ministry of Finance Permanent Secretary Ministry of Foreign Affairs Permanent Secretary Ministry of Health Permanent Secretary Ministry of Home Affairs Permanent Secretary Ministry of Information & Broadcasting Permanent Secretary Ministry of Justice Permanent Secretary Ministry of Labour Permanent Secretary Ministry of Lands Permanent Secretary Ministry of Local Government Permanent Secretary Ministry of Science & Technology Permanent Secretary Ministry of Transport & Communications Permanent Secretary Ministry of Works & Supply Permanent Secretary Ministry of Youth & Child Development Permanent Secretary
Address
P.O. Box 33476, Lusaka, Zambia P.O. Box 38963, Lusaka, Zambia P.O. Box 33825, Lusaka, Zambia P.O. Box 34373, Lusaka, Zambia P.O. Box 36897, Lusaka, Zambia P.O. Box 32194, Lusaka, Zambia P.O. Box 30655, Lusaka, Zambia P.O. Box 50288, Lusaka, Zambia P.O. Box 50997, Lusaka, Zambia P.O. Box 50069, Lusaka, Zambia P.O. Box 30205, Lusaka, Zambia P.O. Box 50103, Lusaka, Zambia P.O. Box 51025, Lusaka, Zambia P.O. Box XXX, Lusaka, Zambia P.O. Box XXX, Lusaka, Zambia P.O. Box 50694, Lusaka, Zambia P.O. Box XXX, Lusaka, Zambia P.O. Box XXX, Lusaka, Zambia P.O. Box XXX, Lusaka, Zambia P.O. Box XXX, Lusaka, Zambia P.O. Box XXX, Lusaka, Zambia
Telephone
+260 211 251 081 +260 211 252 692 +260 211 252 740 +260 211 223 617 +260 211 225 327 +260 211 253 492 +260 211 291 464 +260 211 252 589 +260 211 251 843 +260 211 253 508 +260 211 252 989 +260 211 254 336 +260 211 237 150 +260 211 252 034 +260 211 232 201 +260 211 251 927 +260 211 250 528 +260 211 252 411 +260 211 256 505 +260 211 253 447 +260 211 235 125
Page 21/194
3.4.3. UN Agencies
Agency
UNDP Macleod Nyirongo Resident Coordinator FAO Dr. Noureddin Mona Representative ILO Gerry Finnegan Country Director IMF Birgir Arnason Representative IOM Josiah Ogina Chief of Mission UNAIDS Catherine Sozi Country Coordinator UNDP Jennifer Kargbo Country Director UNDSS Brian Drenne Security Advisor UNFPA Duah Owasu-Sarfo Representative UNHCR James Lynch Regional Representative UNICEF Lotta Sylwander Representative WFP Pablo Recalde Country Director WHO Olusegun Babaniyi Representative World Bank Kapil Kapoor Country Director
Address
UN Common Premises, Alick Nkhata Road, Longacres, Lusaka, Zambia UN Common Premises, Alick Nkhata Road, P.O. Box 30563, Longacres, Lusaka, Zambia Plot 4635, Lubwa Road, Rhodes Park, P.O. Box 32181, Lusaka 10101, Zambia. P.O. Box 32311, Lusaka, Zambia P.O. Box 32036, Lusaka, Zambia UN Annex, Rhodes Park, P.O. Box 31966, Lusaka, Zambia UN Common Premises, Alick Nkhata Road, Longacres, Lusaka, Zambia UN Common Premises, Alick Nkhata Road, Longacres, Lusaka, Zambia UN Common Premises, Alick Nkhata Road, Longacres, Lusaka, Zambia UN Common Premises, Alick Nkhata Road, P.O. Box 31966, Longacres, Lusaka, Zambia UN Common Premises, Alick Nkhata Road, P.O. Box 33610, Longacres, Lusaka, Zambia UN Common Premises, Alick Nkhata Road, P.O. Box 31966, Longacres, Lusaka, Zambia P.O. Box 32457, Lusaka, Zambia 746B Church Road, P.O. Box 35410, Lusaka, Zambia
Telephone & Fax

Tel: +260 211 254 417 macleod.nyirongo@undp.org Tel: +260 211 251 717 FAO-ZM@fao.org
Tel: +260 211 252 701 Fax: +260 211 257 354 lusaka@ilo.org Tel: +260 211 253 484 barnason@imf.org Tel: +260 211 254 055 Fax: +260 211 253 856 iomlusaka@iom.int Tel: +260 211 252 645 Fax: +260 211 251 214 sozic@unaids.org Tel: +260 211 254 419 ilpo.kiiskinen@undp.org Tel: +260 211 250 800 (24/7) Mob: +260 977 791 290 Tel: +260 211 254 105 popoola@unfpa.org Tel: +260 211 261 113 lynch@unhrc.org
Tel: +260 211 251 470 Fax: +260 211 253 389 lusaka@unicef.org Tel: +260 211 254 332 Fax: +260 211 252 955 wfp.lusaka@wfp.org Tel: +260 211 255 322 babaniyio@zm.afro.who.int Tel: +260 211 254 278 Fax: +260 211 254 283 kkapoor@worldbank.org

Country Office
WFP Zambia Country Office UN Common Premises, Longacres, Lusaka, Zambia
Contact
Country Director - Pablo Recalde Email: wfp.lusaka@wfp.org
Telephone & Vsat

Tel: +260 211 254 332 Fax: +260 211 252 955 Vsat: 1324 2000
Sub-Offices
Kawambwa Livingstone Mongu
Contact
Nelly Nkhata Mob: +260 977 701 230 Edward Moyo Mob: +260 977 999 907 Francis Banda Mob: +260 977 295 655
Telephone & Vsat

Tel: +260 212 960 116 No Vsat Tel: +260 213 323 263 No Vsat Tel: +260 217 221 368 No Vsat
Page 22/194
3.4.5. Donors & Diplomatic Missions

Diplomatic Mission Address Telephone & Fax
British High Commission 5210 Independence Avenue, Tel : +265 211 423 200 Carolyn Davidson P.O. Box 50050, Fax : +260 211 253 798 High Commissioner Lusaka, Zambia dfidzambia@dfid.gov.uk Canadian High Commission 5199 United Nations Avenue, Tel : +265 211 250 833 Pierre-Paul Perron Lusaka, Zambia Fax : +260 211 254 176 High Commissioner lsaka@international.gc.ca Embassy of France Anglo American Building, Tel : +265 211 251 340 Francoise Le-Bihan 74 Independence Avenue, Fax : +260 211 254 475 Ambassador Lusaka, Zambia Embassy of Ireland 6663 Katima Mulilo Road, Tel : +265 211 291 298 Gerry Cunningham P.O. Box 34923, Fax : +260 211 290 482 Head of Development Lusaka, Zambia gerry.cunningham@dfa.ie Embassy of Japan 5218 Haile Selassie Avenue, Tel : +265 211 252 036 Hideto Mitamura P.O. Box 34190, Fax : +260 211 254 425 Ambassador Lusaka, Zambia jez@zamtel.zm European Union Plot N 4899, Tel : +265 211 250 711 Derek Fee Los Angeles Boulevard, Fax : +260 211 250 906 Ambassador Lusaka, Zambia Royal Norwegian Embassy Birdcage Walk, Tel : +265 211 253 675 Tore Gjos Haile Selassie Avenue, Fax : +260 211 253 915 Ambassador Lusaka, Zambia emb.lusaka@mfa.no USAID P.O. Box 32481, Tel : +265 211 254 303 Carmen Martinez 351 Independence Avenue, Fax : +260 211 254 532 Ambassador Lusaka, Zambia LUSAKAPRM@usaid.gov For more info on diplomatic missions: http://www.embassiesabroad.com/embassies-in/Zambia
3.4.6. IOs & NGOs

IOs & NGOs
Africare - Brian Harrigan Catholic Diocese of Lusaka - Father Olinto Ballarine EFZ Evangelical Fellowship of Zambia - Bishop Paul Mususu Harvest Help - Alexander Kasenzi PAM Programme Against Malnutrition - Paul Kapotwe CIRDZ Centre for Infectious Disease & Research Zambia - Dr. Stringer PUSH Peri Urban Self Help - Mwape Lubilo World Vision International - Dubravka Pem WCS Wildlife Conservation Society - Dr. Dale Lewis ZRCS Zambia Red Cross Society - Harriet Miyato PMDA Pioneer Missionary Development Agency - Mark Hilhorst
Address
Plot 78/100 Off Lake Road, P.O. Box 33921, Lusaka info@africare.org.zm P.O. Box 32754, Lusaka, Zambia adl@zamnet.zm Plot 8665, Kamloops Road, P.O. Box 33862, Lusaka evafeza@zamnet.zm P.O. Box 61, Siavonga, Zambia harvesthelp@zamtel.zm Plot 176 Parirenyatwa Road, P.O. Box 30599, Lusaka pam@zamnet.zm Plot 5977, Benakale Road, Northmead, Zambia info@cirdz.zm P.O. Box 50294, Lusaka, Zambia pushprog@iconnect.zm 21A Midway, Kabulonga, Lusaka, Zambia dubravka_pem@wvi.org Plot 26 Joseph Mwilwa Road, Rhodes Park, Lusaka, Zambia wcs@iconnect.zm 25 Tito Road, Rhodes Park Lusaka, Zambia zocs@zamnet.zm P.O. Box 150111, Zambezi, Zambia markhilhorst@yahoo.com
Telephone & Email

Tel: +260 211 264 406 Fax: +260 211 264 453 Mob: +260 977 914 321 Tel: +260 211 255 973 Fax: +260 211 255 975 Mob: +260 977 646 222 Tel: +260 211 292 663 Fax: +260 211 292 489 Mob: +260 964 389 931 Tel: +260 211 511 126 Fax: +260 211 511 383 Mob: +260 977 756 483 Tel: +260 211 235 941 Fax: +260 211 235 939 Tel: +260 211 291 629 Fax: +260 211 293 661 Mob: +260 967 676 951 Tel: +260 211 251 076 Fax: +260 211 253 738 Mob: +260 978 495 402 Tel: +260 211 260 635 Mob: +260 977 702 374 Tel: +260 211 226 082 Fax: +260 211 226 082 Mob: +260 973 737 476 Tel: +260 211 253 841 Fax: +260 211 253 854 Mob: +260 977 169 692 Mob: +260 969 360 400
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3.5.
Democratic Republic of Congo

Ministry Type of operational involvement
3.5.2. UN Agencies
Agency Address Telephone & Email

Country Office
WFP DRC Country Office Boulevard du 30 Juin Immeuble Losonia, Gombe, Kinshasa
Contact
Email: wfp.kinshasa@wfp.org
Telephone & Vsat

Tel: +871 7 6220 9770 Fax: +871 7 6220 9772 Vsat: 1399 2000
Sub-Offices
Bukavu Bunia Gemena Goma Kalamie Kindu Kisangani Kitwit Lubumbashi Matadi Mbandaka Uvira
Contact
Ndeley Agbaw Francois Djissou Yves Aklamavo Aya Shneerson Romuald Lucas Mulobe Musombani Ali Sawadogo XXX Thomas Mokake Koffi Bah Mariko Ousamane Billy Keita
Telephone & Vsat

Tel: +243 81 700 6715 Vsat: 1399 4129 Tel: +243 998 630 920 Vsat: 1399 4429 Tel: +243 81 700 6770 No Vsat Tel: +243 998 630 911 Vsat: 1399 4029 Tel: +243 81 700 6765 Vsat: 1399 4329 Tel: +243 81 057 0625 Vsat: 1399 4729 Tel: +243 998 630 901 No Vsat Tel: +243 XXX No Vsat Tel: +243 81 700 6727 Vsat: 1399 4200 Tel: +243 81 700 6778 No Vsat Tel: +243 81 700 6762 No Vsat Tel: +243 81 700 6767 Vsat: 1399 4529
3.5.4. IOs & NGOs

IOs & NGOs Address Telephone & Email
Back to Top of Chapter or back to Table of Contents
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4.
4.1.
Government Response Capacity

Mozambique
In the event of a natural disaster, an emergency is alerted by the Provincial Governor. The emergency response is managed by the INGC (National Institute for Disaster Management) in coordination with the Provincial Governor and advised by an emergency committee made up of local representatives of key ministries, such as agriculture and health. A similar committee is activated at the district level chaired by the District Administrator. The UN Emergency unit is a support function of the Resident Coordinators (RC) Office, located at the INGC. The unit reports directly to the RC and is responsible for supporting the coordination mechanism, in particular the Disaster Management Technical Working Group (DMTWG) and the UN Focal Points for Emergencies. Furthermore, the UN Emergency Unit works as secretariat for the UNDMT and UNDMTWG. The Emergency Unit works also with the co-ordination working group of the INGC, which is led by the INGC Director of Planning. The aim of the Emergency Unit is to assist the RC in the management and coordination of the UN systems interventions in order to optimize the use of all available relief assistance.
INGC National Institute for Disaster Management

Address Telephone Fax Website 8th Floor, Rua da Resistencia N 1746, Maputo, Mozambique +258 21 416 007 +258 21 417 576 www.ingc.gov.mz (in Portuguese)
The INGC have a weekly meeting (daily during emergencies) that is attended by WFP.
Contact person at WFP

Name Telephone Mobile Email Samson Mabasso WFP Logistics, Maputo Port Office +258 21 482 278 +258 82 314 9170 samson.mabasso@wfp.org
4.2.
Zimbabwe
Currently no military assets are used in emergency related activities in Zimbabwe however military personnel have been deployed to assist with humanitarian activities.
4.3.
Malawi
The Government set up different committees/ bodies that could put in place and coordinate a quick humanitarian response in case of an emergency. These bodies are mainly made up by government institutions, donors community, humanitarian organizations, civil society, and the private sector.
4.3.1. Import and Logistics Sub Committee

The Government has an Import and Logistics Sub Committee, which acts and has the decision making authority to recommend and put in place measures that could smoothen the relief operations like extending borders working hours, re-route none-priority cargoes to Nacala Port to avoid congestion at Beira port, giving a special status and dedicated desk at the borders to humanitarian cargoes to avoid any delays in transit. The Imports and Logistics Committee has a small group of core members who coordinate the Committees work. The members of the Logistics Working Group are as follows: Ministry of Transport & Public Works Ministry of Agriculture (Food Security Joint Task Force/ Technical Secretariat) WFP ADMARC Logistics Unit (DFID) Central East African Railways (CEAR)
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4.3.2. Emergency Strategic Grain Reserve

The drawdown from the ESGR can be made only upon approval by the Strategic Grain Reserves and commercial Maize Committee (or the Plenary Session of the Food Security and Nutrition Task Force) and such approval can only be granted on enforceable commitment from Ministry of Finance and/or Ministry of Agriculture and Food Security or prior recognized agency to replenish the stock withdrawn with at least an equivalent quantity and quality of produce within a short time-frame (lest a further emergency occurs). In situations of disaster declared by the State President however, the need to drawdown can be tabled to the Plenary Session straight from the Food Allocation Working Group without going through the Humanitarian Response Committee. Upon approval by the Plenary Session and confirmation of actual available stocks by the General Manager of NFRA, an enforceable agreement shall be signed by: The Secretary for Agriculture and Food Security or someone acting on his behalf. The Secretary to the Treasury or someone acting on his behalf. The donor or other agency responsible for the replenishment and The General Manager of NFRA or someone acting on his behalf.
4.3.3. Humanitarian Response Committee

This Committee was set up under the chairmanship of the Department of Poverty and Disaster Management Affairs (DoPDMA). The Committee was very instrumental especially in the immediate aftermath of the crisis because it brought together various institutions and facilitated quick decision making in terms of implementing the set guidelines put forward for the NGO Consortium responsible for food distribution under the Joint Emergency Food Aid Programme (JEFAP). It also provided a forum for sharing the information available. Its objectives are as follows: To determine the extent and set the terms of the required humanitarian aid during a food crisis; To coordinate and establish the ways to facilitate and ease the flow of humanitarian aid; To provide oversight in the implementation of the humanitarian response.
Department of Poverty and Disaster Management Affairs (DoPDMA)

Address Contact Telephone Fax Mobile Email DoPDMA, P.O. Box 336, Lilongwe 3, Malawi James Chiusiwa Coordinator for Disaster Preparedness, Relief & Rehabilitation +265 1 789 188 +265 1 789 232 +265 9 937 952 james.chiusiwa@dodma.gov.mw

Name Mobile Email Ashwini Rai +265 9 972 300 ashwini.rai@wfp.org
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4.4.
Zambia
The government through the Office of the Vice President has established the Disaster Management and Mitigation Unit; the DMMU coordinates activities in a humanitarian situation. The DMMU is restricted to coordination of emergencies situations due to insufficient funding and has little to offer in terms of resources. In this regard the unit calls upon other stakeholders including the UN Community, NGOs, the corporate world and other well wishers. A typical example was on the recent 2007/2008 wet season floods, Toyota Zambia donated a new 4x4 vehicle including fuel, Parmalat Zambia donated a truckload of milk, Celtel Zambia donated blankets and the UN community provided finance and staff for the Vulnerability Assessment Capacity report, VAC. The United Nations World Food Programme provided a technician to DMMU to set up an efficient VHF and UHF Radios to effectively run Humanitarian operations under this office. During the floods of the 2007/2008, the government airlifted food to displaced communities using government resources. The Zambia Air Force provided helicopters and cargo planes for this particular exercise and in most cases it is the Air Force that provides airlifting resources in the country. At the discretion and/or consultation with the government, defence assets would be used in a potential emergency situation. The Zambian Defence Force would move in at the direct order from the Office of the President or Commander of the Army. This happens in certain instances when temporary bridges are erected in areas where they have been washed away and they do not have the technical expertise within the available manpower resources.
DMMU Disaster Management & Mitigation Unit

Address Contact Telephone Fax Mobile Email Disaster Management & Mitigation Unit, 25 Tito Road, Rhodes Park, Lusaka, Zambia National Coordinator Mr. Dominiciano Mulenga +260 211 253 123 +260 211 255 725 +260 979 851 315 dmulenga@dmmu-OVP.gov.zm or mulenga77@yahoo.co.uk

Name Telephone Mobile Email Allen Mulando Vulnerability Assessment & Monitoring Unit +260 211 254 332 +260 977 451 793 allen.mulando@wfp.org
4.5.

There are no military assets currently available in DRC, however, UN DPKO forces are a possibility but as yet this has not yet been investigated.
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Section B Services 5.
5.1.
Customs and Immigration

Mozambique
Contact person at the Customs Office

Name Address Telephone Fax Website General Directorate Rua Timor Leste N 95, Maputo, Mozambique +258 21 321 625 +258 21 426 488 www.alfandegas.gov.mz (in Portuguese)
Region
Contact Address Telephone Fax
Southern Regional Office

Domingos Tivane Rua Consiglieri Pedroso N 130, Maputo +258 21 324 143 +258 21 326 488
Central Regional Office

Goncalves Mandava Praa dos Trabalhadores Edifico CFM, Beira +258 23 322 250 +258 23 323 292
Northern Regional Office

Victor de Sousa Porto de Nacala +258 26 526 445 +258 26 526 445
Contact person at the Immigration Office

Name Address Telephone Fax National Directorate Avenida Ho Chi Min N 361, Maputo, Mozambique +258 21 320 472 +258 21 321 075

Name Telephone Mobile Email Samson Mabasso WFP Logistics, Maputo Port Office +258 21 482 278 +258 82 314 9170 samson.mabasso@wfp.org
5.1.1. Import Procedures for WFP Goods

There has been no specific customs procedure with WFP and rules have varied. When a state emergency is declared rules are usually relaxed however it is not clear when rules are tightened again and this has caused confusion.
Agreements
Is there an agreement between WFP and the state regulating customs and taxes? If not, describe the standard practice: No
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For Emergency programs operations, the government grants the importation of goods with exemptions of customs duties. Is there an agreement between UNDP and the state regarding customs and taxes on No which WFP could rely? Describe: WFP has its own agreements Is the country signatory to the UN Convention on privileges and immunities? No
Government ministries involved in food importation

Where can the latest information on customs and Ministry of Finance immigration be obtained? Does the government maintain a website with forms and No procedures? Does the government have specific rules for the import of Yes food? (i.e. GMO etc) No unprocessed GMO food allowed and any GMO grain must first be milled.
5.1.2. Clearing and Forwarding

WFP have a General Agency Agreement with King & Sons for the clearing and forwarding of all transit and domestic cargo up to 2 000 MT per shipment through the ports of Mozambique (Maputo, Beira and Nacala). This agreement started on 1st April 2007 for one year. Contact details are listed below:
WFP Clearing Agent (For shipments under 2,000 Mt)

Company Address Telephone Fax Web Contact Position Mobile Email King & Sons (Mozambique) 4th Floor, Praca Dos Trabalhadores N 51, P.O. Box 2902, Maputo, Mozambique +258 21 430 021 +258 21 322 262 www.kingandson.co.za Andre Botes Managing Director +258 82 304 7760 andreb@kingandsons.co.za Fineias Macoma Financial Manager +258 82 312 2270 acc@kingandsons.co.za Elias Ismael Operations Manager +258 82 320 2270 eliase@kingandsons.co.za
For shipments over 2,000 MT, WFP have a shortlist consisting of King & Sons and the following companies:
WFP Clearing Agents (For shipments over 2,000 Mt)

Company Address Telephone Fax Contact Position Mobile Email Manica Freight Services 51 Praca dos Trabalhadores, Maputo, Mozambique +258 21 356 650 +258 21 431 084 Ahmad Chotia Manager +258 82 300 8880 achothia@manica.co.mz SDV AMI Mozambique Avenida do Poder Popular, Beira, Mozambique +258 23 324 001 +258 23 325 022 Dirk Dieteins Manager +258 23 322 142 ddieitiens@beira.sdvami.co.mz Maersk Logistics 51 Praca Dos Trabalhadores, Maputo, Mozambique +258 21 308 131 +258 21 308 130 Fiona Cooper Manager
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5.1.3. SADC Southern Africa Development Community
The Southern African Development Community (SADC) has been in existence since 1980, when it was formed as a loose alliance of nine majority-ruled States in Southern Africa known as the Southern African Development Coordination Conference (SADCC), with the main aim of coordinating development projects in order to lessen economic dependence on the then apartheid South Africa. SADCC was formed in Lusaka, Zambia on April 1, 1980, following the adoption of the Lusaka Declaration. The transformation of the organization from a Coordinating Conference into a Development Community (SADC) took place on August 17, 1992 in Windhoek, Namibia when the Declaration and Treaty was signed at the Summit of Heads of State and Government thereby giving the organization a legal character. The Member States are Angola, Botswana, the DRC, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, South Africa, Swaziland, Tanzania, Zambia and Zimbabwe with the SADC headquarters located in Gaborone, Botswana. Please refer to this link for more details relating to SADC: http://www.sadc.int/
5.1.4. COMESA Common Market for Eastern and Southern Africa
Mozambique, Zimbabwe, Malawi, Zambia and DRC are all member states of COMESA, The Common Market for Eastern and Southern Africa which is a preferential trading area with twenty-one member states stretching from Libya to Zimbabwe. COMESA was formed in December 1994, replacing a Preferential Trade Area which had existed since 1981. Nine of the member states formed a free trade area in 2000, with Rwanda and Burundi joining the FTA in 2004 and the Comoros and Libya in 2006. Objectives of COMESA are to assist in the achievement of trade promotion which includes: Trade liberalisation and Customs co-operation, including the introduction of a unified computerised Customs network across the region. Improving the administration of transport and communications to ease the movement of goods, services and people between the countries. Creating an enabling environment and legal framework which will encourage the growth of the private sector, the establishment of a secure investment environment, and the adoption of common sets of standards. The harmonisation of macro-economic and monetary policies throughout the region.
Please refer to this link for more details relating to COMESA: http://www.comesa.int
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5.1.5. Mozambique Quality Testing Services

Intertek Testing Services (East Africa) Limited are currently contracted to conduct all quality testing services for WFP. The port operations offices are as follows;
Port
Maputo
Jack Rufo Av. Marien Ngouabi 214 Maputo, Mozambique +258 21 418 686 +258 82 501 4410 +258 21 418 687 Ops.cbemaputo@intertek.com
Beira
Wilfred William P.O. Box 1348, Beira, Mozambique +258 23 332 658 +258 846 014 281 +258 23 324 262 Ops.cbebeira@intertek.com
Nacala
Chadreque Sigauque Rua do Porto de Nacala, P.O. Box 26, Nacala +258 26 526 713 +258 845 024 291 +258 26 526 714 Ops.cbenacala@intertek.com
Address Telephone Mobile Fax Email
5.1.6. Mozambique Entry Points & Border Posts

Mozambique has a coastline of 2,470 km and 4,571 km of land borders with 6 neighbouring countries;
Mozambique Land Borders (4,571 kms)

Tanzania Malawi Zambia Zimbabwe South Africa Swaziland 756 1,569 419 1,231 491 105
Mozambique principal points of entry, please note that there are other points of entry but customs and immigration are not always available on a daily basis and arrangements need to made prior to any intended entry.
Mozambique Entry Points Sea

Ocean Ports Customs and Immigration services available on a daily basis Maputo Beira Nacala
Mozambique Entry Points Air

International Airports Customs and Immigration services available on a daily basis Maputo Beira Vilankulos
Mozambique Entry Points Land

From (Province) Ressano Garcia (Maputo) Namaacha (Maputo) Goba (Maputo) Chicualcacuala (Gaza) Machipanda (Manica) Cassacatisa (Tete) Zobue (Tete) Entre Lagos (Niassa) To Komatipoort (S. Africa) Swaziland Swaziland Zimbabwe Mutare (Zimbabwe) Katete (Zambia) Mwanza (Malawi) Nayuchi (Malawi) Road Yes Yes Yes Yes Yes Yes Yes Yes Rail Yes No Yes Yes Yes Yes No Yes Opening Hours 0600 0700 0700 0600 0600 0700 0600 0600 2200 2000 1800 1800 1800 1700 1800 1800
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Mozambique Entry Points Land Secondary Country

Tanzania Namiranga Mocimboa da Rovuma Negomane Malawi Cobue Metangula Mandimba Milange Megaza Dedza Zambia Zimbabwe Zumbo Mukumbura Espungabera Rotanda South Africa Pafari Giriyondo Kosi Bay Cabo Delgado
Border Post
Province
Details
This is the only crossing point that may be used for relief cargo & connects to Kilambo border post in Tanzania (south of Mtwara) by Ferry 39. 150 km west of Namiranga border post Border of Niassa and Cabo Delgado provinces On Lake Niassa On Lake Niassa Northwest of Cuamba In South-east Malawi In Southern most tip of Malawi Beside Mount Domwe in North Eastern Tete West of the Cahora Basa dam (07.00 17.00) West of Tete (07.00 17.00) Connects to Mount Selinda in Zimbabwe Connects to Cashel in Zimbabwe Links to Kruger National Park (08.00 16.00) Links to Kruger National Park (08.00 15.00) On coast 11km south of Ponta DOura (08.00 16.00)
Cabo Delgado Cabo Delgado Niassa Niassa Niassa Zambezia Tete Tete Tete Tete Manica Manica Gaza Gaza Maputo
Tanzania Border
There is currently no road connecting Mozambique and Tanzania. Work on a Unity Bridge between the two countries was announced in 2005 and should be completed in 2008/9. Further updates from www.ane.gov.mz
5.2.
Zimbabwe
Name Address Telephone Fax Mr Masaire Technical Manager Intermarket Centre, 15th Floor, P.O. Box 4360 Corner First Street & K. Nkuruma, Harare, Zimbabwe +263 4 790 811 +263 4 773 161

Name Address Telephone Department of Immigration Control HQ Liquanda House, Nelson Mandela Avenue, Private Bag 7717, Causeway, Harare +263 4 791 913

Name Telephone Mobile Email TBA
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Agreements
Is there an agreement between WFP and the state regulating customs and taxes? All WFP food items are imported duty free. Is there an agreement between UNDP and the state regarding customs and taxes on which WFP could rely? Is the country a signatory to the UN? Is the country signatory to the UN Convention on privileges and immunities? Yes
Yes Yes Yes

Where can the latest information on customs and From ZIMRA Zimbabwe Revenue Authority immigration be obtained? and various ministries as detailed below. No Does the government maintain a website with forms and procedures? Yes Does the government have specific rules for the import of food? (i.e. GMO etc) For WFP to be issued with an import permit from The Biotechnology Authority of Zimbabwe (BAZ) for food commodities such as maize grain, maize meal and CSB the BAZ requires. 1. WFP to provide a non GMO certificate meeting the following requirements: The non GMO certificate should be presented on a letterhead, with a logo, contact address both physical and postal as well as telephone numbers. The testing laboratory should be accredited to the Competent Authority in the country in which the testing facilities are located. Have the original signature of the person responsible for the testing facilities. Bear the official stamp of the testing institute. 2. The contents of the GM Certificate should meet the following: State the date of sampling the product and date of issue of the certificate Bear the certificate number State the name and address of the importing organization Provide a clear description of the sample type i.e. variety and quantity State the place of sampling , the sampling method and quality of source material Provide a clear description of the GMO testing method using PCR. The testing description should include : sample number, PCR System, PCR Cycle , Limit of quantification which should be in the range of 0.05% - 0.01% Give an analysis of the PCR test and provide the test result comment Make a declaration / statement about the testing laboratory facilities and procedures.
Possible issues / constraints to take into consideration: Fuel shortages Unavailability of fuel makes it difficult for the Ministries involved to arrange for the inspectors to travel to inspect the goods and pick the samples, creating consequent delays in order to mitigate this issue, WFP organizes for a driver and the import permit assistant to pick up the inspector from the Ministry of Health, collect the samples and take them to the Plant Protection and Research Institute. Shortage of foreign currency Pre-shipment inspections are carried out by the Government inspectors in the country of origin of the goods. Lack of foreign currency is a major cause of delay in arranging such visits the WFP Zimbabwe Country Director has officially brought the problem to the Government attention and asked for stricter guidelines and timeframes. Unavailability of the commodities at the suppliers warehouse Due to the current difficulties, it is very important that Logistics and Procurement in the CO and RB work closely together to coordinate the inspections, in order to make sure that when the inspectors visits the supplier, the complete order is stored at the suppliers warehouse and therefore all the goods can be inspected and avoid unnecessary delays. Power cuts As with any other activity, also the timeliness of the analysis is affected by unreliable power supplies WFP had previously donated lab equipment to the Plant Protection and Research Institute in Harare. Donating a small generator, would not represent a relevant cost for WFP and would have a relevant impact on the execution of the analysis, expediting the process.
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For details relating to SADC please refer to this link Please refer to this link for more details relating to SADC: http://www.sadc.int/

For details relating to COMESA please refer to this link Please refer to this link for more details relating to COMESA: http://www.comesa.int

WFP have a General Agency Agreement with XXX for the clearing and forwarding of all transit and domestic cargo up to 2 000 MT per shipment. Contact details are listed below:
WFP Clearing Agent

Company Address Telephone Fax Web XXX
5.2.5. Zimbabwe Quality Testing Services

XXX Limited are currently contracted to conduct all quality testing services for WFP.
XXX
Contact Address Telephone Mobile Fax Email +263 +263 +263 +263 +263 +263
XXX
XXX
+263 +263 +263
5.2.6. Zimbabwe Entry Points & Border Posts

Zimbabwe has a 3,066 km of land borders with 4 neighbouring countries;
Zimbabwe Land Borders (3,066 kms)

Zambia Mozambique South Africa Botswana 797 1,231 225 813
Zimbabwe principal points of entry, please note that there are other points of entry but customs and immigration are not always available so arrangements need to made prior to any intended entry.
Zimbabwe Entry Points Air

International Airports Customs and Immigration services available on a daily basis Harare Bulawayo Victoria Falls
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Zimbabwe Entry Points Land

From South Africa Mozambique Mozambique & Malawi Zambia Zambia Botswana To Beitbridge Forbes / Mutare Nyamapanda Chirundu Victoria Falls Plumtree Road Yes Yes Yes Yes Yes Yes Rail No Yes No No Yes No Opening Hours
5.3.
Malawi
Name Address Telephone Fax Mr. A Longwe ---or--- Mrs. Gonawe Keza Office Park, P.O. Box 94, Blantyre, Malawi +265 1 873 131 ---or--- +265 1 873 155 +265 1 872 844

Name Address Telephone Fax Mr. Paul Lada P.O. Box 1272, Lilongwe, Malawi +265 1 750 626 ---or--- +265 1 753 661 +265 1 756 193

Name Telephone Fax Email Masauko Phiri Logistics Assistant +265 1 774 666 +265 1 774 596 Masauko.phiri@wfp.org

The Basic Agreement between the Government of Malawi and the United Nations/ FAO- World Food Programme concerning assistance from the World Food programme, signed on the 8th of April 1968. In Article II, 2nd paragraph, it stipulates that: The World Food Programme shall deliver commodities as grant without payment at the port of entry or frontier station and shall supervise and provide advisory assistance in the execution of any development project or emergency operations
Agreements
Yes Yes Yes

Where can the latest information on customs and From MRA Malawi Revenue Authority and immigration be obtained? various ministries as detailed below. No Does the government maintain a website with forms and procedures? Does the government have specific rules for the import of food? (i.e. GMO etc) Yes
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1.
As shipping documents are received, the clearing agent appointed by WFP is asked to prepare a bill of entry. The bill of entry and shipping documents are attached to the application for Certification for Entry of Goods Duty Free for Privileged Persons/Organization and submitted to the MRA Regional Office for certification. (The application shall have details like name of the organisation and address, description of goods and value of the commodity in Malawi Kwacha and customs procedure codes. The common regime for imports on IM4 (Imported consumable goods) is 4000 and Customs Procedure Codes (CPC) for the privileged organisation/ persons are CPC 4000430 for personal effect and 4000445 for goods to be used by the organisation. The application is signed by the signatory of the organisation). For border clearance the certification is done when trucks arrive at the border. MRA Officers verify by phoning their colleagues at the border. After Certification the clearing agent lodges in at entry at Customs either at the border or at the inland dry port for processing together with the certified form through the DTI (Data Trade Input) who does the initial data capturing.
2.
3.
4.
The maximum period for processing a bill of entry at the Customs is 48 hours if there are no complications on the documents. Goods being imported in Malawi should meet Malawi Bureau of Standards specifications that consumables must have the shelf-life of the product indicated on the package.

WFP have a General Agency Agreement with Cargo Management Logistics for the clearing and forwarding of all transit cargo. Contact details are listed below:
WFP Clearing Agent

Company Address Telephone Web Cargo Management Logistics P.O. Box 40666, Kanengo, Lilongwe 4, Malawi +265 1 710 335 cargomanagement@africa-online.net
Clearing & Forwarding Agents

Address Surfair Malawi Ltd., Private Bag 288, Lilongwe, Malawi +265 1 710 582 +265 1 710 582 surfair@mw.celtelpus.com SDV AMI (Malawi) Ltd., P.O. Box 838, Blantyre, Malawi +265 1 871 555 +265 1 670 240 sdvmw@sdvmalawi.com Manica Malawi Ltd., P.O. Box 460, Blantyre, Malawi +265 1 676 566 +265 1 761 297 ebandawe@manicamalawi.net
Telephone Fax Email


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5.3.5. Malawi Bureau of Standards

Malawi Bureau of Standards
Address Contact Telephone Fax Email Malawi Bureau of Standards, P.O. Box 946, Blantyre, Malawi Director General Charles Malata-Chirwa Mob: +265 8 682 265 +265 1 870 488 +265 1 870 756 charlesmalata@mbsmw.org ---or--- mbs@malawi.net
5.3.6. Malawi Quality Testing Services

The superintendent service is provided by a few private companies as listed below. Lab analysis are done either by the Malawi Bureau of Standards or sent to Johannesburg in South Africa for tests as they can not be done in Malawi. WFP service provider is SGS and they use the SGS laboratory in Johannesburg. The Aflatoxin test can also be done at a very competitive price at the Chitedze Research Station, by the International Crops Research Institute for Semi-Arid Tropics (ICRISAT), which is a SADC project.
Chitedze Research Station (Import Permit Issuance)

Contact Address Mobile Email Tumeyo Phiri Plant Protection Inspector Chitezde Research Station, P.O. Box 158, Lilongwe, Malawi +265 8 343 926 tumeyophiri@yahoo.co.uk ---or--- agric-reserch@sdnpmw.net
Quality Testing Services

Address SGS Malawi, P.O. Box 499, Blantyre, Malawi Mr. A Chikwiri +265 1 822 060 +265 1 824 561 Bureau Veritas, P.O. Box 652097, Benmore, 2010, South Africa Charles Botha +27 11 666 0500 +27 11 666 0510 ITS SOCOTEC, P.O. Box 70062, Blantyre, Malawi Mr. W Kumwenda +265 1 920 669 +265 1 677 650
Contact Telephone Fax
5.3.7. Malawi Entry Points & Border Posts

Malawi has a 2,881 km of land borders with 3 neighbouring countries;
Malawi Land Borders (2,881 kms)

Mozambique Zambia Tanzania 1,569 --- of which 388 km is Lake Malawi 837 475 --- of which 298 km is Lake Malawi
Malawi Entry Points Air

International Airports Customs & Immigration services available Blantyre Lilongwe
When goods arrive at the border documents are submitted to customs officials by the clearing agent for verification. If the documents agree with the physical goods being declared, a stamp is endorsed. After verification the clearing agent prepares a bill of entry attaching all the documents including the duty free certificate, after clearance the release order is issued by Customs. If goods are to be cleared inland, the clearing agent fills in an inland document with details of the truck, description of goods, importer and supplier etc. The Customs official issues an Authority to Proceed document. The truck is given a time limit to report to the inland examination centre. After reporting to the
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Inland Customs Examination Centre, the truck proceeds to the clearing agents bonded warehouse, as there are no warehouses at the borders, until the goods are formally cleared. For all WFP food shipments the clearing agent does pre-clearance at the border and this is a special facility extended to WFP by MRA.
Malawi Entry Points Land

From Mozambique Mozambique Mozambique Mozambique Zambia Tanzania To Malawi Blantyre Malawi Blantyre Malawi Blantyre Malawi Lilongwe Malawi Lilongwe Malawi Lilongwe Crossing Point Mwanza Mulanje Liwonde Dedza Mchinji Songwe Road Yes Yes No Yes Yes Yes Rail No No Yes No Yes No
Malawi principal points of entry, please note that there are other points of entry but customs and immigration are not always available so arrangements need to made prior to any intended entry.
Customs Contacts at Principal Malawi Border Crossing Points Mwanza

Contact Address Telephone Fax Mr. Chiwaya P.O. Box 57, Mwanza, Malawi +265 1 432 267 -or- +265 1 432 243 +265 1 432 323 Mr. Hinjesi P.O. Box 78, Dedza, Malawi +265 1 223 153 -or- +265 1 223 017 +265 1 223 415
Dedza
Songwe
Contact Address Telephone Fax Ganyavu Nthara P.O. Box 15, Karonga, Malawi +265 1 332 143 -or- +265 1 330 301 +265 1 332 165 Mr. A Phiri
Mchinji
P.O. Box 16, Machinji, Malawi +265 1 242 217 -or- +265 1 242 480 +265 1 242 268
Liwonde
Contact Address Telephone Fax Mr. M. Banda P.O. Box 47, Liwonde, Malawi +265 1 542 402 N/A
Mulanje
Mr. J. Mpinga P.O. Box 42, Mulanje, Malawi +265 1 467 419 +265 1 467 419 Cell: 09 341 051
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5.4.
Zambia
Name Address Telephone Fax Web The Commissioner General ZRA Private Bag E635, Lusaka, Zambia +260 211 223 233 +260 211 222 728 www.zra.org.zm

Name Address Telephone Fax The Chief Immigration Officer Kent Building, Haile Selassie Road, P.O. Box 32311, Lusaka, Zambia +260 211 228 196 +260 211 251 725

Name Mobile Fax Email Felix Edwards +260 977 540 212 +260 211 252 955 felix.edwards@wfp.org Daniel Mubanga +260 955 588 880 +260 211 252 955 daniel.mubanga@wfp.org

All UN Agencies are exempt from Tax and Duties levied on all imports. The entry for a particular consignment is submitted in customs for clearance. The Entry has to bear an Official Date Stamp from the Particular UN Organisation with the Authorising Signature endorsed on the documents. A full customs entry in most cases constitutes a Tax Invoice, Packing list, Removal in Bond, Bill of Lading, Ex-bonding entry. The Ex-bonding must bare an Official Stamp and Authorising Signature. These documents are then submitted into customs at Revenue House for final clearance. The examining Officer with examine the entry for appropriateness of customs codes, value for Duty Purposes (even where Duty is not paid), authentication of UN Stamped and signed documents. Once all is certified correct then the entry is cleared and goods can to be taken into possession of and/or consumed by the Consignee.
Agreements
Yes Yes Yes

Where can the latest information on customs and From MRA Malawi Revenue Authority and immigration be obtained? various ministries as detailed below. No Does the government maintain a website with forms and procedures? Does the government have specific rules for the import of food? (i.e. GMO etc) GMO food items are not permitted to be imported into Zambia Yes
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WFP Clearing Agent
Company Address Contact Telephone Mobile Fax Email Freight Forwarder Global Logistics P.O. Box 50101, Plot 7459, Mungwi Road, Lusaka, Zambia SDV AMI Zambia P.O. Box 30131, Plot 3535, Cnr Lumumba & Malambo Roads, Heavy Industrial Area, Lusaka Hill & Delamain Plot 7216 Kachidza Road, Lusaka, Zambia Cargo Network Express P.O. Box 31973, 3rd Floor, Kulima Tower Building, Katunjila Road, Lusaka, Zambia Bridge Cargo P.O. Box 45788, Plot 1634, Malambo Road, Lusaka, Zambia CML Cargo Management and Logistics, P.O. Box 35435, Makeni Road, Lusaka, Zambia John Mumba +260 211 272 339 +260 966 999 201 +260 211 272 301 info@cmlzambia.co.zm Contact Names / Email Varma KKC varma@global.logistics.co.zm Alexander Peronicic sdvho@sdv.com.zm Tel / Fax Tel: +260 211 243 602 Mob: +260 966 756 846 Fax: +260 211 243 559 Tel: +260 211 246 191 Mob: +260 966 438 209 Fax: +260 211 246 106 Tel: +260 211 285 480 Mob: +260 977 863 292 Fax: +260 211 285 483 Tel: +260 211 234 937 Mob: +260 955 750 170 Fax: +260 211 234 937 Tel : +260 211 241 101 Mob:+260 977 495 351 Fax: +260 211 241 101
Nigel Sharp Nigel.sharp@hdcargo.co.zm Syamutinta cargonet2@yahoo.co.uk
McDonald Mutambo bridgecargo@zamnet.zm


5.4.5. Zambia Bureau of Standards

The Zambia Bureau of Standards (ZABS) has been in operation for more than 15 years. ZABS publishes national standards, operates a metrology laboratory, and provides product certification services.
Zambia Bureau of Standards

Address Contact Telephone Fax Email Zambia Bureau of Standards, Lechwe House, Freedomway South End, P.O. Box 50259, ZA 15101 Ridgeway, Lusaka, Zambia Director M.M. Mukelabai +260 211 227 182 +260 211 238 483 zabs@zamnet.zm
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5.4.6. Zambia Quality Testing Services

Socotec Testing Services
Address Contact Telephone & Fax Mobile Email Socotec Testing Services, P.O. Box 36886, National Museum Building, Nasser Road, Lusaka, Zambia Charles Chitembo Tel: +260 211 225 193 Fax: +260 211 220 502 +260 966 765 433 socotec@zamnet.zm
5.4.7. Zambia Agricultural Quarantine

Agricultural Quarantine
Address Telephone & Fax Fax The Director of Veterinary Services, P.O. Box 50060, Lusaka, Zambia +260 211 253 933 +260 211 252 608
5.4.8. Zambia Plant Quarantine

Plant Quarantine
Address Telephone & Fax The National Coordinator, Plant Quarantine & Phytosanitary Services, Private Bag 7, Chilanga, Lusaka, Zambia Tel: +260 211 278 141 Fax: +260 211 278 141
5.4.9. Zambia Entry Points & Border Posts

Zambia Land Borders (5,664 kms)
Mozambique Malawi Tanzania DRC Angola Namibia Botswana Zimbabwe 419 837 338 1,930 1,110 233 170m The 2nd shortest border in the world 797 Zambia Border Point No Official Border Kazungula Kasumbalesa * Mpulungu Harbour * Chipata Chanida Sesheke Nakonde Victoria Falls Chirundu
From
Angola Botswana D.R.Congo D.R.Congo Malawi Mozambique Namibia Tanzania Zimbabwe Zimbabwe
Road
No Yes Yes Yes Yes Yes Yes Yes Yes Yes
Rail
No No No No Yes No No Yes Yes No
Opening Times
N/A 0600 0600 0600 0600 0600 0600 0600 0600 0600 1800 1800 1800 1800 1800 1800 1800 1800 1800
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1) Please note: The entry points used for D.R.Congo are; Lubumbashi is via Kasumbalesa and Lake Tanganyika is via Mpulungu Harbour Zambia principal points of entry, please note that there are other points of entry but customs and immigration are not always available so arrangements need to made prior to any intended entry.
WFP Clearing Agents at Principal Zambia Border Crossing Points Kazungula

Contact Address Telephone Fax Stephen Mudonga Cargo Management & Logistics +260 955 912613 +260 3 323 441
Chirundu
Joseph Mbewe chirundu@cmlzambia.co.zm +260 211 515 030 +260 211 515 030
Nakonde
Contact Address Telephone Fax Justin Chansa nakonde@cmlzambia.co.zm +260 977 782 634 +260 4 567 150
Chipata
Stevie Siagaba steviesiagaba@yahoo.com +260 977 745 430 +260 06 221134
Kasumbalesa
Contact Address Telephone Fax Evans Mwambula Cargo Management & Logistics +260 977 273 512 +260 2 380 421
Mpulungu Harbour
Simon Sikazwe Kaimbi Cargo Masters +260 977 869 031 N/A
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5.5.

WFP, as all with UN agencies, has a Memorandum of Understanding with the government which exempts WFP from tax on all imports.
Contact person at the Customs and Immigration Office

Name Position/Title Address Telephone, Fax and Email TBA Director General DGM, 65 Boulevard du 30 Juin, Gombe, DRC +243 98 342 218
The Customs clearance procedures are undertaken by WFPs forwarding agent. The forwarding agent fills in the official tax exemption form (Fiche IE) and takes it to be registered at OFIDA (Office des Douanes et Assises), the official DRC customs authority. The form has to be accompanied by a Bill of Lading, an insurance certificate, an invoice, a gift certificate, a packing list, a certificate of origin. Once OFIDA has approved and stamped the IE form, the forwarding agent gives all the documents back to WFP who then submits them to the Ministry of Foreign Affairs with a Note Verbale. The Ministry signs the tax exemption and the documents are then sent to the point of entry. At the point of entry the documents are then stamped successively by different OFIDA departments, the Receiver (Receveur), the Controller (Verificateur) and the Customs Police (Brigade Douanire). All goods entering DRC are inspected by the state owned inspection company, OCC (Office Congolais de Controle). The documents required by the OCC are: Bill of Lading or Waybill, packing list and certificate of origin). As part of the state inspection, samples are taken of food and medicines upon arrival, hey are then analysed at a cost of US$30.00 per test. Once all these steps are completed, including for shipments payment by the forwarding agent to ONATRA the state handling agent, the cargo is then released by the customs brigade of OFIDA.
5.5.1. DRC Borders

DRC Land Borders (10,730 kms)
Angola Burundi Central African Republic Republic of Congo Rwanda Sudan Tanzania Uganda Zambia 2,511 233 1,577 2,410 217 628 459 765 1,930
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6.
6.1.
Port Assessment
Mozambique
Mozambique has a lengthy Indian Ocean coastline where there are a number of ports that WFP uses to discharge commodities for distribution within Mozambique and to the land-locked countries of Zimbabwe, Malawi, Zambia and the southern portion of the Democratic Republic of Congo. WFP currently uses three ports in Mozambique, these being Maputo, Beira and Nacala.
Tonnage of WFP food aid commodities imported through Mozambique - 2007

Mozambique 25,012 Zimbabwe 17,086 Swaziland 6,086 Zambia 5,000 Malawi 3,465 DRC 2,478
WFP Seasonal Usage of Mozambique Ports - 2007

Jan - Mar Maputo Beira Nacala Total 780 429 1,209 Apr - Jun 2,506 13,902 1,712 18,120 Jul - Sep 4,130 4,420 8,550 Oct - Dec 10,989 20,259 31,248 Total 17,625 39,361 2,141 59,127
Port Performances - 2007

Vessel Calls Container Traffic (TEUs) Total Cargo Handled (MTs) Total Annual Capacity of the Port (MTs) Annual WFP Import Tonnage (MTs)
Maputo
690 80,347 6,500,000 17,625
Beira
341 71,000 1,100,000 2,000,000 39,361
Nacala
2,141
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6.1.1. Maputo Port

Location of the Port & Contacts
Port Name Latitude Longitude Company Contact Details Port Maputo S 25 58 00.00 E 32 33 12.72 Mozambique International Port Services - MIPS Jorge Ferraz Tel : +258 21 429 548 E-mail: jorge.ferraz@mipsmoz.com Web: www.mips.co.mz
The Maputo Corridor has connections with Swaziland and RSA, this route is only used by WFP for imports destined to Mozambique, Swaziland and occasionally to Zimbabwe. Maputo Port is the largest port in Mozambique and has the capacity to handle 100,000 TEU containers annually.
Capacity - 2007
Vessel Calls Export activity of the port Import activity of the port Current yearly import by WFP
Bulk
MT/Year
Container
TEUs/Year
17,625
The Port of Maputo/Matola was conceded to the Maputo Port Development Company (MPDC) for a period of 15 years, with a 10 year extension option, on 14 April 2003. Under the Agreement MPDC has been granted the rights to finance, rehabilitate, operate, manage, maintain, develop and optimise the port concession area. The company is vested with the powers of port authority and is responsible for marine operations, towage, stevedoring, terminal and warehousing operations as well as port planning and development. The status of the various terminals at Maputo (break bulk and containers) and Matola (bulk terminal) is independent within the new port authority. MPDC has invested US$70 to rehabilitate the ports basic land and marine infrastructure with the longterm objective to re-establish the ports of Maputo and Matola as key economic growth centres in Mozambique and as competitive transit ports for the import/export markets of RSA and the neighbouring Swaziland, Zimbabwe, Botswana and Zambia.
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Port Operations
Operational Hours Office Administration Hours Pilotage Anchorage Facilities Tug Boat Services 24 hours per day and 365 days per year 0730 am 1730 pm Compulsory, 24 hour service Outer anchorage located near Buoy 1N Inner anchorage located east of Buoy 6 2 x 37Mt bollard pull Z-peller diesel harbour tugs Compulsory for all vessels except coasters A key improvement has been the construction of 1.3km link road directly connecting the port to the Mozambican and South African highway systems. This new road has taken heavy traffic entering and leaving the port away from the downtown area of Maputo, significantly reducing congestion and providing noticeable environmental improvements.
Port of Maputo Contacts

Organisation Address Telephone Fax Contact Email Web MPDC Maputo Port Development Company P.O. Box 2841, Maputo +258 21 313 920 +258 21 313 921 Ricardo Roberts info@portmaputo.com www.portmaputo.com MIPS Maputo International Port Services P.O. Box 3203, Maputo +258 21 305 722 +258 21 305 718 Pedro Pena pedropena@mips.co.mz www.mips.co.mz STEMA Matala Grain Terminal +258 21 721 762 +258 21 721 763 Antonio Cassa MD stema@stema.imoz.com
6.1.1.1.
Berthing Facilities
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The Maputo Cargo Terminals have a total area of approximately 129ha with 3,000m of continuous wharves ranging in depth from 8-12m including the Citrus, Sugar and Container Terminals. Break-Bulk, Unitised, General and Project Cargos are currently handled at the berths marked Break-Bulk, Heavy Lift, Cruise and Ro-Ro.
6.1.1.2.
Discharging Facilities
Containers: There are two ship-to-shore gantry cranes with 42 mt capacity spreaders and a 50 mt hook capacity. Ships gear (sometimes) supplements the shore equipment. Throughput is 10 to 15 containers per hour per hook. Sufficient container handling equipment is available on the terminal to move containers to and from the waterfront and the stacking yard. Bagged Cargo: Bagging occurs in large quantities in three continuous shifts with four hooks. The average is 1,500 mt per day. Direct discharge into wagons averages 1,000 to 1,200 mt per day, depending on the availability of wagons and shunting engines. Bulk Grain: There is a potential for discharging parcels of 5-10,000 mt (with grabs into hoppers). Three continuous shifts bag 20% of the tonnage, using four hooks (with bulk grain loaded into HSB wagons after caulking (approximately 30 metric tons); that is then topped with 200 bags before everything is covered with tarpaulins. The daily throughput is 1,500 mt, depending on the availability of wagons, tarpaulins, and shunting engines or tractors. Two 90-Ton capacity Vac-U-Vator grain pumps and two serviceable bagging machines are also available. Discharge of bulk grain at Matola: At the Stema silo terminal in Matola, the potential discharge rate is 250 mt per hour with an average daily throughput of 4-5,000 mt.
Maputo Port Cargo Equipment (Operational)

Appliances & Models Shore Gantry Mobile Silos Vacuvators Forklifts Quantity 2 (MIPS) 1 (MIPS) 1 (STEMA) 2 6 2 9 Tug-masters Tractors 6 6 Capacity 45 Mt 28 Mt 30,000 Mt 1,500 Mt / daily 30 45 Mt 15 29 Mt < 15 Mt 50 Mt 50 Mt
6.1.1.3.
Container Terminal
The container terminal is managed by MIPS Mozambique International Port Services. MIPS have 14 berths with a total length of 300m a draft of 11.5 m and MIPS is operational 24hours, 7 days a week.
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Container Facilities
20 ft (TEUs) Container facilities Daily off-take capacity
No of containers/day
40ft (FEUs) Yes See figure for TEUs Yes See figure for TEUs
Yes 200 Yes 7
Container Freight Stations (CFS) Number of CFS
Reefer Stations 116 Points See figure for TEUs Vessels of up to 35,000 can berth at Maputo discharging at about 70 TEUs per day, 15 TEUs per hour per hook. The MIPS terminal has two gantry cranes and one mobile crane with a capacity of 28 mt. The Maputo Port container yard is arranged into three parts: Export -261slots, stacked 3-4 high, totalling 790 TEUs Import -720 slots, totalling 2,160 TEUs Storage -For up to 2,346 empty containers The import yard for about 2,160 TEUs is sufficient for WFP emergency aid receipt. In 2006 MIPS handled 54,088 TEUs; the average berth occupancy was 53% with 16 calls per month. Average dwell time for containers is 11 days and average waiting time for trucks is 30 minutes.
6.1.1.4. Security
Port Security
ISPS compliant ISPS Level (current) 1 2
Yes 3
No
1=Normal; 2=Heightened; 3=Exceptional
The Port of Maputo is now very secure and better equipped to deal with smuggling, external threats, illegal immigration, and domestic crime. A number of physical changes have taken place, including: Increased electric fencing and gates, lighting, and intrusion detection systems. Implementation of an ID card system for all port users. Installation of personnel and vehicle access control systems for port gateways to ensure that only authorized vehicles and individuals gain entry to the port. A container X-Ray facility has been introduced and all containers are subjected to screening. Security operations at Port Maputo have also been enhanced; Land and water-based security patrols have been increased throughout the Port and Reporting of suspicious activity and security incidents are now coordinated through the MPDC Security Control Centre.
6.1.1.5.
WFP have a General Agency Agreement with King and Sons for the clearing and forwarding of all transit and domestic cargo up to 2,000 MT per shipment through the ports of Mozambique.
Port of Maputo Clearing & Forwarding Agents

Organisation Telephone Fax Contact Email King & Sons +258 21 430 021 +258 21 322 262 Andre Botes andreb@kingandsons.co.za Manica Freight Services +258 21 356 500 +258 21 326 853 A. Chothia achothia@manica.co.mz Mocargo Ltd +258 21 425 084 +258 21 305 263 General Manager mocargo3@teledata.mz
Port of Maputo Clearing & Forwarding Agents

Organisation Telephone Fax Contact Email SDV AMI, +258 21 430 786 +258 23 325022 Dirk Dieteins
ddieitiens@beira.sdvami.co.mz
Maersk Mozambique +258 21 308 131 +258 21 308 137 Fiona Cooper
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6.1.1.6.
Storage Facilities
Currently there are 8 sheds each with a capacity of 10,000 mt at the port for the use by the sugar terminal. Initially MPDC planned to rent the warehouses so in future these sheds may be used by WFP.
Storage Facility Contact

Company Contact Telephone Fax Terminal de Cabotagem de Maputo SARL Pedro Virtuoso - Managing Director +258 21 360 334 +258 21 601 544
6.1.2. Beira Port

The Port of Beira is the second largest port in Mozambique and is located about 1,200 kms north of Maputo, midway along the Mozambique coast at the mouth of the Pungue River and is 20 km from the open sea. Beira has always essentially been a transit port, handling the import and export cargoes from Zimbabwe, Malawi, Zambia and other countries in the region. The Port of Beira is connected to Zimbabwe by a 317 km railway line and a highway, which links to Zimbabwe and Zambia. Rail transit from Beira to the Machipanda border with Zimbabwe takes 24 hours.

Port Name Latitude Longitude Port Operating Company Contact Details Beira Port S 19 49 08.08 E 34 50 02.60 Cornelder de Mozambique Tel: +258 23 322 734/5 Fax: +258 23 322 736 Email: cornelder.mz@teledata.mz Web: www.cornelder-moz.com The approach to the Pungue River is obstructed by sandbanks and shoals which constantly move, the channel is dredged to form a width of 135m wide which has buoys and lighting, with a minimum depth below of 3, 2 to 3.4 m. Anchorage for shallow draft vessels is situated at Franquia near the entrance. There is no Pilotage or night navigation authorized between sunset and sunrise, this further restricts the accessibility to the port.
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The Mozambican Railways (CFM) operates the main rail line over a stretch of 317 km from Beira Port to the Mozambique-Zimbabwe border at Machipanda where it interchanges with the NRZ. During previous drought responses the use of this railway line was constrained owing to security problems and ongoing rehabilitation of the line itself. This line is also characterised by physical restrictions such as steep gradients and tight curves which limits the speed of trains considerably and the number of wagons that could be pulled at any one time.
Capacity - 2007
Total capacity of the port Import activity of the port Current yearly import by WFP (MT)
Bulk
MT/Year 1,800,000 980,000 39,369
Container
TEUs/Year 120,000 72,000
Please note: When chartering tonnage, vessels in excess of 7.5 m fresh water draft on arrival are likely to be tide restricted and will attract waiting time at the outer anchorage so tide tables must be consulted.
Port Operations
Port Operational Hours Office Administration Hours Pilotage Anchorage Facilities Tug Boat Services 24 hours per day and 365 days per year 0730 am 1730 pm Compulsory, 24 hour notice required 2 x pilot boats & 2 x mooring boats Outer anchorage located near Buoys A & P Inner anchorage located near the river Compulsory for all vessels except coasters 2 x 35 Mt bollard push/pull diesel harbour tugs
6.1.2.1.
Berthing Facilities
The general cargo terminal has a total length of 986 meters. The annual capacity of these berths is between 500,000 and 750,000 Mt. The electrical quay cranes are not serviceable and will be phased out soon. Both the multipurpose container terminal (MCT) and the general cargo terminal (GCT) are operated by Cornelder de Mozambique, a joint venture between CFM and a Dutch company.
Port Specifications
Total Berths = 11 Container Berths General Cargo Berths Bulk Oil Jetties Quantity 7 3 1 Design Capacity 100,000 TEU/year 2,300,000 Mt/year N/A Length (m) 645 670 264 Depth (m) 12 10 10
6.1.2.2.
Containers: Two ship to shore container gantry cranes with a capacity of 42 Mt and 50 Mt hook capacity. Sometimes the ships gear is used to supplement the shore equipment. Throughput is 10-15 containers per hook. Sufficient container handling equipment is available on the terminal to move containers to and from the waterfront and the container yard.
Container Facilities
20 ft (TEUs) Container facilities Daily off-take capacity Container Freight Stations (CFS) Reefer Stations
No of containers/day
40ft (FEUs) Yes 110 Yes See figure for TEUs
Yes 220 Yes 144 Plugs
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Bagged Cargo: In large quantities there are three continuous shifts using four hooks. Discharge into sheds is 1,200 -1,400 Mt per day. Discharge into railway wagons is 1,000 to 1,200 Mt a day depending on the availability of wagons and shunting engines.
Bulk Grain: In parcels of 5 -10,000 Mt, with grabs into hoppers, bagging 20% of tonnage can be performed in three continuous shifts using four hooks. (Bulk grain is loaded into HSB wagons after caulking approximately 30 Mt, topped up with 200 bags before everything is covered with tarpaulins). The daily throughput is 1,500 Mt, depending on the availability of HSB wagons, tarpaulins and the shunting engine or tractor. For very large bulk parcels, a 200 metric ton per hour capacity VIGAN pneumatic unloading tower is used. Two 90 Mt per hour capacity Vacuvator pumps and six bagging units are also available.
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6.1.2.3.
Beira Port Contacts
Contact person at the WFP

Name Telephone Mobile Email Nicolas Brule Logistics Officer, Beira Port Office +258 21 324 056 (Ext: 3203) +258 82 319 6150 nicolas.brule@wfp.org
Port of Beira Contacts

Organisation Telephone Contact Email Cornelder de Mozambique +258 23 322 735 Carlos Mesquita
cornelder.mz@teledata.mz
Port Maritime +258 23 320 143 Joao Mendes
Beira Customs +258 23 322 250 Antonio Pedro Bonzo

Pedro_bonzo@hotmail.com
6.1.2.4.
Port of Beira Clearing & Forwarding Agents

Organisation Telephone Fax Contact Email King & Sons +258 23 328 620 +258 23 328 621 Helder Sitoe
kingandsons@tdm.co.mz
Manica Freight Services +258 23 325 163 +258 23 Peter Walker

ops.manica@teledata.mz
SDV AMI Ltd +258 23 322 139 +258 23 Dirk Dieltens

ddieltiens@beira.sdvami.co.za
Port of Beira Clearing & Forwarding Agents

Organisation Telephone Fax Contact Email Mocargo Ltd +258 23 328 973 +258 23 323 032 Geraldo Novele
mocargo.manager@teledata.mz
MSC Ltd +258 23 329 261 +258 23 329 202 General Manager
beira.general@msc.co.mz
Maersk Mozambique +258 23 320 979 +258 23 325 535 Lene Olsen
mozlogmng@maersklogistics.com
6.1.2.5.
Handling Facilities
Quantity 2 1 3 4 4 14 27 2 6 Capacity 42 Mt 40 Mt <15 Mt 15 30 Mt 30 45 Mt 40 Mt each 40 Mt each 1,500 Mt / daily 6
Beira Port Cargo Equipment (Operational)

Appliances & Models Shore Gantry Mobile (rail mounted) Forklifts
Tractors Trailers Vacuvators Bagging Machines
6.1.2.6. Security
Port Security
Yes 3
No
The port area is well fenced and entry to the port requires ID and security is well placed. There are no significant security issues to mention.
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6.1.2.7.
Storage Facilities
Containers There is a 200 000 m well illuminated container yard; accommodating 3,117 TEUs including 144 electrical reefer points. Dedicated IMDG dangerous goods storage area. One bonded, fully secured, transit warehouse of 8,400 m for de-stuffing and stripping containers. 3 650 m covered storage area. There is also a large storage yard with capacity for 100,000 TEUs (pictured below). Maximum stacking height is 3 containers high.
General Cargo There are a total of 8 warehouses with an individual capacity of 5,000 Mt of which one is rented by WFP (See: Storage Beira Warehouses) 12 000 m of paved open space. Storage extension area available with 175 000 m.
6.1.3. Nacala Port

The Nacala Port is located at the south of the Bay of Bengo. Due to the depth of its waters, it has exceptional navigation conditions, allowing the entry and departure of ships of any size, 24 hours a day. These characteristics make Nacala the largest natural deep-water port on the East African Coast. Opened to traffic in October 1951, the Nacala Port currently has a General Cargo Terminal able to handle 2.4 million MTs of cargo annually with 8 warehouses covering a total surface area of 21.000 m. The container terminal is 372 m in length. The Port also has a terminal for bulk liquids, linked by a 3.5 km pipeline to fuel tanks, as well as tanks for palm oil and cooking oil.

Port Name Latitude Longitude Port Operating Company Contact Details Port Nacala S 14 32 31.50 E 40 39 54.22 CDN Corredor de Desenvolvimento do Norte Miguel Bernardo Tel: +258 26 526 216 Email: porto.nacala@cdn.co.mz Web: www.portodenacala.co.mz/eng/index.php
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Capacity - 2007
Current activity at the port Current yearly import by WFP (MT)
Bulk
MT/Year 2,400,000 2,141
Container
TEUs/Year
Whilst Nacala is acknowledged to be one of the best natural deep-sea harbours on the Southern African coast with berth draughts in excess of 7 meters, its linkages to Malawi are not as well developed. This corridor is a rail only corridor with no substantive road network and therefore serious infrastructural deficiencies with very high socioeconomic and financial implications. The use of this corridor in previous drought responses of food distribution to Malawi was therefore very limited. CDN Corredor de Desenvolvimento do Norte, the company constituted to manage and operate the Port of Nacala. It is registered in Mozambique and its main goal is to the management, rehabilitation and commercial exploitation, in an environmentally sustainable manner, of the port and railway infrastructures in northern Mozambique.
6.1.3.1.
Port of Nacala Contacts

Name Telephone Mobile Email Azevedo Daniel +258 26 215 377 +258 82 298 4790 avevedo.daniel@wfp.org
Nacala Port Port Operating Company

Name Telephone Fax Email CDN Corredor de Desenvolvimento do Norte +258 26 526 216 +258 26 526 390 porto.nacala@cdn.co.mz
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6.1.3.2.
Berthing Infrastructure
Quantity 2 4 1 Length of Wharf 372 610 N/A Length (m) 180 670 N/A Depth (m) 14 9.5 9.5
Port Specifications
Total Berths = 6 Container Berths General Cargo Berths Bulk Oil Jetties
6.1.3.3.
Port Cargo Handling Equipment

Quantity 7 1 5 1 6 2 2 4 2 5 Capacity 22 Mt 25 Mt 30 - 45 Mt 15 - 29 Mt < 15 Mt N/A N/A 16 Mt 40 Mt / hour N/A
Port Cargo Equipment (Operational)

Appliances & Models Ship to Shore Crane Gantry Cranes (Rail mounted) Forklifts
Bobcats Tractors Trailers Vacuvators Hoppers
6.1.3.4.
Bulk Grain Handling
No bulk facilities are available in the port. Two privately owned and operated silos are available outside the port area. One at a distance of approx 2 km. that handles maize and one at a distance of approx 10 km that specializes in wheat and are only connected by road.
6.1.3.5.
Discharge Rates
Discharge Rates
Mt per day To Warehouse To Rail-wagons Bulk 1,000 Mt N/A Bagged 1,500 Mt 1,200 Mt
6.1.3.6.
Port of Nacala Clearing & Forwarding Agents

Organisation Telephone Fax Contact Email King & Sons +258 26 526 205 +258 26 526 266 Deolinda Pinheiro
itsftnacala@teledata.mz
Manica Freight Services +258 26 526 024 +258 26 526 025 U. Ibrahimo
iassumane@nacala.manica.co.mz
SDV AMI Ltd +258 26 526 088 +258 26 526 229 Gladwell Chalupa
gchaluma@nacala.sdvami.co.mz
6.1.3.7. Security
Port Security
Yes 3
No
Nacala Port was registered & accredited in 2007 as being compliant of the ISPS security code: The port has contracted a new security company called MOSEG. The port has introduced gate checks & more gates have been introduced before entry into the port. Uniforms have been introduced for all people working in port for better identification. Special security entry and exit cards have been introduced for all people using the port.
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6.1.4. Quelimane Port

6.1.4.1. Description
Quelimane is a small sea port approx 25 Kms inland on the banks of the Luala River. It was the major point of export for regional agricultural products; mostly rice, cotton and forestry products, but with the decline of production during the recent conflicts in Mozambique the port was grossly neglected. At present it is being completely renewed and overhauled. The port has one new concrete quay of 250 meters long but fenders had not yet been installed. A fuel and fresh water bunkering installation had not yet been completed. Although at Quelimane the electric power supply is reasonably stable the port is being equipped with a 250 KVA generator to ensure power supply at all times for cool and freezer installations and security lighting. A new security fence is surrounding the entire port area The quay is divided into two berths of 125 m each with a draft alongside of 5 m. Tidal difference is approximately 3 m. The port is to be dredged to a draft of 6 m during the second half of 2007. However it has been reported that a dredger of the state owned dredging company Emodraga has sunk in the Pungue River of Beira. Inside the port area, but separately fenced, is a cool-freezer warehouse for fishery products. Two warehouses for general cargo have been completely overhauled and are as new. Each is 15 x 30 m. Between these two warehouses an open area is nearing completion of new surfacing. This has been identified as a container stacking yard with a capacity of approx 600 TEUs. 10 bays are expected to be specially equipped with power supply for reefer containers. Behind the most westerly warehouse a yard is specially being prepared for forestry products and an equipment maintenance shed is under construction. The port at present has one 40 MT capacity top stacker and one 20 MT forklift in operation. Two more 40 MT top stackers are expected in July 2007 as well as some smaller equipment for general cargo handling on shore. Also one 35 MT mobile crane is on order for container handling. Currently vessels have to be self equipped for discharge and/or loading operations. To the north and west the port area borders to the former freight railway station where CFM still owns a warehouse. This warehouse is in reasonable condition and is presently rented out to the private sector. Quelimane is connected by asphalt road to Caia and the south of the country. From Quelimane north and west a good partly new asphalt road runs as far as Mocuba. From Mocuba north to Nampula (350 kms) and Nacala (+190 kms) is a good asphalt road that is presently being resurfaced. From Mocuba west to the border with Malawi at Milange/Mulange (180 kms) there is an improved dirt road that can be very slippery in the rainy season but is very well passable during the dry. Quelimane is connected to the Zambezi River by means of an inland waterway. This waterway is presently being used by Sena Sugar Factory at Marromeu on the Zambezi with barges for sugar exports thru Quelimane. Sena Sugar at this moment has a pontoon crane with a capacity of 25 MT at Quelimane to discharge these barges onto the quay.
6.1.5. River Assessment

Although Mozambique is crossed by a number of major rivers, the biggest one is the Zambezi River, there is not much organized river transport apart from the Sena Sugar factory at Marromeu on the Zambezi. Sena Sugar has one flattop barge with a capacity of 300 MT and a pusher tug. Sugar for export is packed in 1 MT industrial bags and transported to Quelimane and sometimes even to Beira for export. Like all rain fed rivers the levels and force of the currents in Mozambiques rivers fluctuate considerably with the seasons and banks and shallows shift constantly. This makes navigation very difficult and time consuming when trying to locate safe channels each trip and occasionally barges are forced to wait for rain somewhere upstream to be able to continue the voyage. Only in Chinde town near the mouth of the Zambezi and further upstream at Mutarara and Tete are there small jetties, these have not been used for some time and are in need of rehabilitation. During the floods in the Zambezi basin of 2006 WFP managed to locate a small 30 MT self-propelled barge. Operating out of Caia this barge had a draft of approximately 2m and reached places in the lower Zambezi delta but travel up river at full draft it could not reach Mutarara, only 60 kms up stream. Travel
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was possible to the confluence with the Shire River, navigating the Shire River was limited as the draft was restricted to 1.5m. All along the river to Caia it was a matter of beaching or getting close to the shore so that cargo could be carried ashore. Recently the governments of Mozambique, Malawi and Zambia have signed a covenant to start a feasibility study on what is now called the Shire Zambezi Waterway Project to connect Malawi to the Indian Ocean with Nsanje in the south of Malawi and then transhipment onto road/rail to destinations in Malawi and Zambia. Mozambique shares a shoreline of approximately 350 kms on Lake Malawi with Tanzania and Malawi. At three points there is road access to the lake shore; at Cobue, Metangula and Meponda but none of these locations have any port infrastructure. It is known that bigger vessels have called at Cobue and Metangula from Malawi on occasion and break bulk shipments were discharged using small local wooden boats to ferry the cargo ashore.
6.1.5.1.
Songo Zumbo barge operation in Tete Magoe district
The river transport on Zambezi River is sponsored by Italian government as a support to the local population. The operation is managed by NGO ISCOS and local partner KUZA. The barge is not of commercial nature. The route is from Songo to Zumbo on the Zambezi River. The barge operation has no standard departure time since the travel time can take between 3 - 7 days. The maximum loading capacity is 10 MT and the transport rate is approx US$ 200 MT. There are no handling facilities and the loading is completed manually. This means that no heavy loads are possible on the barge, since it has to be moved by human force. There are no storage facilities at the barge loading point and security is non existent. The barge can only handle cargo so the transporting of vehicles is not possible.
6.1.5.2.
Beira- Shinde (Zambezi River) Barge Service
The Sena Sugar Company (Companhia de Sena) operates 3 barges that can be used in shallow waters and is frequently used on the Zambezi up to the Shinde area; the trip takes approx 3 days each way. The barge receives goods or containers from the Beira Port loading dock. The Barge can take a maximum of 17 TEU containers. Containers can not be offloaded at the receiving destination so the contents need to be offloaded manually. The cost is US$ 35 MT.
Sena Sugar Company

Address Telephone Fax Email P.O. Box 1003, Shinde, Mozambique +258 23 329 113 +258 23 329 239 Email: senamoz@teledata.mz
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The Beira Port (see picture) container handling equipment and containers can be stored at Beira Port container terminal prior to loading on barge.
6.1.5.3.
Beira- Shinde (Zambezi River) Boat Service
Beira- Shinde (Zambezi River) Boat Service

Name Contact Telephone Mobile Email Lonav Lda, Paulo Cossa Tel-Fax: +258 23 320 644 Cell: +258 82 502 032 lonav.lda@teledata.mz
The company has three vessels available: One 80 MT capacity with 2.4m draft, 3 days one way One 30 MT capacity with 1.8m draft, 3 days one way One 50 MT water jet 1.5m draft for shallow waters, 48 hours one way All vessels were used during the 2006 flood by WFP. From Beira boat harbour, 250 kms along the coast then up Zambezi River up To Shinde. The vessels distribute food three times per month with a total of 600 MT. These vessels load in the boat harbour in bulk and offload in bulk at destination. There are two options for rates: By boat from Beira harbour to Shinde at US$ 138 MT. Transport the commodity by truck to Marumeo, which is 350 km from Beira, then by boat from Marumeo to Shinde, this rate is US$ 50 MT. There are no handling facilities so all cargo must be bagged and no storage is available
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6.2.
Zimbabwe
Zimbabwe is a landlocked country. The two main ports of transit for WFP commodities are Durban in South Africa and Beira in Mozambique. While Beira is cost effective in terms of overland rates, it has vessel draft limitations. Durban has an advantage over Beira on draft and port efficiency but ends with high overland rates to Zimbabwe especially if the rail option is not utilized to the maximum.
6.3.
The Port of Durban

The Port of Durban handles the greatest volume of sea-going traffic of any port in southern Africa and is the largest container terminal in the Southern Hemisphere.
Port of Durban
Vessel Calls Activity of the port MTs Bulk Cargo Handles MTs Containers Handled TEUs Current yearly import by WFP 4,545 73,074,436 33,719,039 2,334,999 ~100,000 Mt
Tonnage of WFP food aid commodities imported through Durban - 2007

Swaziland 21,000 Lesotho 12,500 Zimbabwe 44,000 Zambia 0 Malawi 0 DRC 4,300
WFP Seasonal Usage of The Port of Durban - 2007

Jan - Mar Durban 10,400 Apr - Jun 1,000 Jul - Sep 1,100 Oct - Dec 72,000 Total 84,500
Situated 680 nautical miles north-east of Cape Agulhas and occupies the natural expanse of Durban Bay - an area of 1850ha, with the water area of 892ha at high tide and 679ha at low tide. From the Point to the opposite side of the entrance channel on the Bluff is 21km, with the emerging Point waterfront development and central business district to the north and northeast, Maydon Wharf in the west, the Bayhead ship repair area in the south and the Bluff Peninsular forming the southeast.

Port Name Latitude Longitude Company Contact Details Port of Durban S 29 52 37.78 E 31 01 58.31 Transnet National Ports Authority TNPA P.O. Box 1027, Durban 4000, South Africa Tel: +27 31 361 8821 Fax: +27 31 361 8835 Web: www.npa.co.za Operational Hours Office Administration Hours 24 hours per day and 365 days per year 0730 am 1730 pm
Port of Durban WFP Contacts

Organisation Function Contact Telephone Fax Mobile Email Saponet Port Operations Authority N/A +27 31 308 8333 +27 31 308 8323 +27 83 764 2365 www.saponet.co.za Manica Shipping Services Manager of customs and shipping documentation Dean Harris Operations Manager +27 31 328 0309 +27 31 328 0317 +27 83 777 7221 dean.harris@manica-africa.com
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Organisation Function Contact Telephone Mobile Email Bidvest Port Operations Warehouse management and cargo placement Ops Manager Mark Talbot +27 31 274 2400 +27 82 655 2368 mark.talbot@bidports.co.za Bidvest Port Operations Warehouse management and cargo placement Reporting Contact Shaun Naidoo +27 31 369 0585 +27 82 505 4619 shaun.naidoo@bidports.co.za

Organisation Function Contact Telephone Mobile Email Durban Bulk Shipping Storage of bulk grain commodities Hampie Lourens +27 31 466 9700 +27 82 410 7307 Maison.cheddy@sabulk.co.za Bureau Veritas Superintendent Charles Botha ---or--- Lee Kotze +27 31 202 7155 +27 82 882 5526 charles.botha@za.bureauveritas.com

Organisation Function Contact Telephone Mobile Email King & Sons Shipping Agent Veronica Bastion +27 31 301 0711 +27 83 309 9133 veronicab@kingandsons.co.za King & Sons Vehicle discharge and loadings Paddy Padayachee +27 31 305 6877 +27 83 448 7655 paddyp@kingandsons.co.za
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6.3.1.1.
Berthing Facilities
Quantity 10 31 9 Max Vessel Length 295 228 288 Depth (m) 11.9 9.6 12.8
Port Specifications
Total Berths = 50 Container Berths General Cargo Berths Bulk Liquid
6.3.1.2.
Quantity 102 ha 28 ha 10 1,000
Container Terminal
Total Berths = 10 Total area of Container Terminal Container Stacking Area Container Gantries Daily Off-take Rate (Units)
Bulk Grain Terminal

Total Berths = 3 Discharge Rate Storage Capacity Quantity +1,000 Mt/hour 68,000
6.3.1.3. Security
Port Security
ISPS compliant ISPS Level (current) 1
Yes 2 3
No
The Port of Durban is compliant with all international security standards.
6.3.1.4.
WFP have a General Agency Agreement with King and Sons for the clearing and forwarding of all transit and domestic cargo up to 2,000 MT per shipment through the Port of Durban.

Organisation Function Contact Telephone Mobile Email King & Sons C&F Agent Veronica Bastion +27 31 301 0711 +27 83 309 9133 veronicab@kingandsons.co.za King & Sons Vehicle discharge and loadings Paddy Padayachee +27 31 305 6877 +27 83 448 7655 paddyp@kingandsons.co.za
6.3.1.5.
Storage Facilities
Storage Facility Contact

Company Contact Telephone Fax Mobile Email Manica Africa Royston Denysschen +27 31 328 0309 +27 31 328 0307 +27 83 777 7221 roysten.denysschen@manica-africa.com
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6.3.1.6.
The Route from Durban to Beitbridge (via Johannesburg) 1,079 km
6.4.
Malawi
Malawi is land locked so all imports come through ports in Mozambique or South Africa. For full details on port activities for Malawi please follow this link.
6.5.
Zambia
Zambia is land locked so all imports come through ports in Mozambique or South Africa. For full details on port activities for Zambia please follow this link
6.6.

All imports to the south-eastern portion of DRC come through ports in Mozambique or South Africa. Back to Top of Chapter or back to Table of Contents
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7.
7.1.
Airport Assessment
Mozambique
7.1.1. Mozambique Directorate of Civil Aviation
Mozambique Directorate of Civil Aviation
Name Address Telephone Fax Contact Email Departamento de Aviacao Civil (DAC) Alameda do Aeroporto, P.O. Box 227, Maputo, Mozambique +258 21 465 416 +258 21 465 415 Antonio Pinto, Director iacm@teledata.mz
7.1.1.1.
Procedures for Foreign Registered Aircraft
In Mozambique, the following needs to be applied, presented and approved before preposition of foreign registered aircraft: Application for provisional Air Service Licence by the operator contracted to provide the services. If the operator is not familiar to Mozambique, this process should be facilitated by the Mozambique CO. However it would be advisable that the foreign operator liaises with a local aviation consultancy company to ensure that the process is not delayed by local government bureaucracy. Undertaking from the country of registration for safety oversight while in Mozambique. This will require UNHAS and the foreign operator to ensure that a letter is written from the Civil Aviation of the country of registration clearly taking responsibility for all safe oversight while the aircraft is operating in Mozambique. Operator, Aircraft & Crew documentation. - Air Operator Certificate - Certificate of Registration - Certificate of Insurance - Certificate of Airworthiness - Certificate of Maintenance Release - Crew licences
Aircraft entry requirements: For Non-scheduled and private flights for permission for over-flights and landings required 7 days in advance to: Departamento de Aviacao Civil (DAC) --- Address above. Following information required in item 18 of the flight plan for: Over-flights: Registration of aircraft (if different from the call sign) Number of crew and passengers Colour and nationality of aircraft Purpose of flight Complete post and telegraphic address of operator Landings: Registration of aircraft (if different from the call sign) Names and nationality of crew members and/or passengers Names and address of entities to be contacted Nature of cargo, Purpose of flight, Airport of entry Colour and nationality of aircraft Complete postal and telegraphic address of operator When the application and documentation is presented to be processed according to the MDAC it should take about 7 to 10 days. In addition to the above it is essential that the Ministry of Foreign Affairs and Cooperation issue an official communiqu notifying relevant government departments and authorities that WFP is mandated to respond to an emergency activity with all required assets. This will help the decision making process of the aviation regulatory bodies easier.
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7.1.2. Maputo International Airport

Mozambique Airports Authority
Name Address Telephone Fax Contact Email Mozambique Airports Authority Avenida Acordos de Lusaka N 3267, P.O. Box 2631, Maputo, Mozambique +258 21 465 375 +258 21 465 783 Jose Salomone Cossa President admptec@tropical.co.mz
7.1.2.1.
Overview
The Republic of Mozambique has struggled through civil war, drought, cyclones and famine leaving much of the countrys infrastructure shattered. As the country mends, the government is rehabilitating and improving the aviation infrastructure to reach International Civil Aviation Organization (ICAO) safety guidelines. Civil aviation is a critical component to Mozambique transport system due to its immense size, 3,000 kms from north to south and because road networks and land transportation, especially north-south connections such as the 1,570-kilometer corridor between Ngala, Malawi and Maputo, are inadequate. The Mozambique Airports Authority manages 19 airports and is currently preparing a comprehensive airport rehabilitation and development program.
7.1.2.2.
Country Province
General Description
Mozambique Maputo Maputo Latitude Longitude Elevation S 25 55 15.08 E 32 34 21.14 145 feet
Location Details
Town or city (closest)
Airfield name Mavalane IA International Airport Yes No IATA & ICAO Airport working To 24.00 MPM FQMA 00.00 Designator hours: From Please note: The airport operating hours on Sat & Sun are limited to 0530 1200 hours.
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International airlines serving Maputo are Air Mozambique, Air Zimbabwe, Swazi Express, South African Airlines, Kenyan Airways and TAP Air Portugal.
7.1.2.3.
Performance
Performance
Total Aircraft Movements Total Passengers Average Passengers per Aircraft Movement 2008 18,345 2008 751,850 2008 41 (=50 / day) (=2,060 / day)
7.1.2.4.
Cargo Capacity
2007 Capacity - Cargo

Current activity of the airport Current monthly use by WFP Potential monthly use by WFP 2008 9,197 Mt (=766 Mt / month) 0 Mt / month Potential depends on demand and the only limitation is on UNCAS aircraft and schedules.
7.1.2.5.
Airfield Details
Airfield Details
Customs Immigration Terminal Building Passenger terminal Cargo terminal Pax transport to airfield Control Tower Weather facilities Base Operating Room Airport radar NDB VOR ILS Approach lights Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Jet A-1 Fuel AVGAS 100 Single point refuelling Starter Units (Press Air) Ground Power: Mobile Crash Crew Aircraft Support Services Latrine Servicing Fire Fighting Fire Fighting Category (ICAO) Fire Fighting Equipment De-Icing Equipment IFR Procedures Runway & Ramp lights Yes Yes Yes Yes Yes Yes Yes Yes Yes Category: 9 Yes No Yes Yes
7.1.2.6. Runways
Runways
Published Length (metres) Usable Length (metres) Width (metres) Orientation Surface
3,660m The runway is fully usable. 45 m 05/23 All weather asphalt that meets ICAO standards.
7.1.2.7. Helipad
Present
Helicopter Pad
Yes
No
Largest helicopter that can land Width & Length (m) Surface
Mi-26 (no limit) Helicopters are positioned at the general holding area at arrivals. Asphalt
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7.1.2.8.
Airport Operating Details

Max size cargo aircraft that can be offloaded Max size cargo aircraft that can be offloaded on pallet Storage capacity (Mt) Cargo Handling Equipment Elevators Yes Max. Capacity: Boeing 767 (B747 & DC-10 cannot be off-loaded) No limit 800 Mt Dedicated warehouse during emergency Yes 3.0 No MT If yes, specify below Can reach the upper deck of B747:
No
7.1.2.9.
Costs Aircraft Handling Charges
Landing Fee Schedule

Aircraft Weight - MTOW Kgs 0 to 2,000 2,001 to 4,000 4,001 to 5,700 Over 5,700 Aerodrome - Class I & II $12 $20 $25 $5.50 per tonne Aerodrome - Class III $12 $13 $16 $3.50 per tonne
7.1.2.10.
Costs Aircraft Parking Charges
Aircraft Parking Charges

Aircraft Weight (not exceeding kgs) 0 20,001 4,001 Over 5,700 2,000 4,000 5,700 Daily Parking Rate in US$ $5 $7 $10 $15
7.1.2.11.
Costs Air Navigational Charges
Air Navigational Charges

Aircraft Weight Band (AUW = All Up Weight) AUW up to 3,500 kg AUW 3,501 kg AUW 10,001 kg AUW 20,001 kg AUW 100,001 kg Over 300,000 kg - up to 10,000 kg - up to 20,000 kg - up to 100,000 kg - up to 300,000 kg Rate in US$ $15 $40 $60 $120 $300 $400
7.1.2.12.
Fuel Services
Refuelling services are provided by BP Aviation.
7.1.2.13.
Costs Cargo Terminal Charges
Cargo Terminal Charges

Imports Handling Charges per Kilo Break Bulk fee Diplomatic Mail Strong Room Per Consignment Cold Storage Fee Storage per Kilo per day Grace period 72 hours Rate - US$ / kg $0.10 $0.10 $0.10 $0.10 $0.10 $60/Mt/day
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Exports International Airway Bill Local Airway Bill Airway Bill Amend/Cancellation Airway Bill Documentation Diplomatic Mail Strong Room Fee per consignment Storage Charges per Kg per day Rate - US$ / kg $15 $5 $15 $15 $0.10 $0.10 $60/Mt/day
7.1.2.14. Security
Security
Good
Marginal
Bad
7.1.2.15.
Airport Handling Contact
Maputo Airport Handling Contact

Name Address Telephone Mobile Contact Email Mozambique Airport Handling Service (MAHS) Maputo International Airport +258 21 466 437 +258 82 310 193 Mr Eshan Dahoo Ground Handling Manager mahsmoz@teledata.mz ---or--- eshandahoo@hotmail.com
7.1.3. Other Mozambique Airports

7.1.3.1.

Beira
Beira is a regional airport with international passenger connections to Johannesburg and Harare. Hours of operation are 0400 1900 hours Mon Sun.
Location Details
Country Province Town or city (closest) IATA & ICAO Codes Runway length (m) Orientation Mozambique Sofala Beira BEW FQBR 2,400 m 12/30 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 19 47 41.06 E 34 54 57.00 32 Asphalt 45 m Yes
Airfield Details
Customs Immigration Starter Units (Press Air) Cargo terminal Pax transport to airfield Control Tower Weather facilities Base Operating Room Airport radar Yes Yes Yes Yes No Yes Yes Yes Yes Jet A-1 Fuel AVGAS 100 Single point refuelling Ground Power: Mobile Crash Crew Aircraft Support Services Latrine Servicing Fire Fighting Equipment Fire Fighting Category (ICAO) Yes Yes No Yes Yes Yes Yes Yes Category: 9
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7.1.3.2.
Country Province
Vilankulos
Mozambique Inhambane Vilankulos VKL FQVL 1,470 m 17/35 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 22 01 00.00 E 35 19 09.28 46 Asphalt 30 m Yes
Location Details
Town or city (closest) IATA & ICAO Codes Runway length (m) Orientation
7.1.3.3.
Country Province
Nampula
Mozambique Nampula Nampula NPL FQNP 2,000 05/23 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 15 06 20.57 E 39 16 54.28 1,444 Asphalt 45 m Yes
Location Details
7.1.3.4.
Country Province
Tete
Mozambique Tete Tete TET FQTT 2,500 01/19 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 16 06 17.34 E 33 38 24.65 525 Asphalt 45 m No
Location Details
Town or city (closest) ICAO Code Runway length (m) Orientation
7.1.3.5.
Country Province
Quelimane
Mozambique Zambezia Quelimane UEL FQQL 1,800 18/36 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 17 51 19.80 E 36 52 08.78 36 Asphalt 40 m No
Location Details
7.1.3.6.
Country Province
Lichinga
Mozambique Niassa Lichinga LCH FQLC 2,530 08/26 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 13 16 26.35 E 35 15 58.54 4,505 Asphalt 46 m No
Location Details
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7.1.3.7.
Country Province
Inhambane
Mozambique Inhambane Inhambane IHB FQIN 1,500 16/34 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 23 52 35.15 E 35 24 30.76 30 Asphalt 30 m No
Location Details
7.1.3.8.
Country Province
Pemba
Mozambique Cabo Delgado Pemba POL FQPB 1,800 m 16/34 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 12 59 03.55 E 40 31 05.21 383 Asphalt 45 m No
Location Details
7.1.3.9.
Country Province
Nacala
Mozambique Nampula Nacala NMC FQNC 2,500 02/20 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 14 29 17.64 E 35 22 42.10 410 Asphalt 45 m No
Location Details
7.1.3.10.
Country Province
Caia
Mozambique Sofala Caia CMZ FQCA 900 09/27 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 17 50 05.15 E 35 20 05.21 99 Asphalt 20 m No
Location Details
7.1.3.11.
Country Province
Mocimboa da Praia
Mozambique Cabo Delgado Cocimbo da Praia MZB FQMP 2,000 03/21 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 11 21 42.44 E 40 21 17.55 89 Asphalt 27 m No
Location Details
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7.2.
Zimbabwe
7.2.1. Civil Aviation Authority of Zimbabwe
Civil Aviation Authority of Zimbabwe
Name Address Telephone Fax Civil Aviation Authority of Zimbabwe P.O. Box 7716, Causeway, Harare, Zimbabwe +263 4 585 009 - 20 +263 4 585 096
7.2.1.1.
CAA Meteorology
Zimbabwe CAA Meteorology

Name Address Telephone Fax Department of Meteorological Services P.O. Box BE 150, Belvedere, Harare, Zimbabwe +263 4 778 173 +263 4 778 172
7.2.1.2.
CAA Customs & Excise
Zimbabwe CAA Customs

Name Address Telephone Fax The Commissioner General ZIMRA th 6 Floor, Intermarket Centre, Corner First Street & K. Nkuruma Avenue, Harare, Zimbabwe +263 4 790 811 814 +263 4 773 161
7.2.1.3.
CAA Immigration
Zimbabwe CAA Immigration

Name Address Telephone Fax The Chief Immigration Officer Liquanda House, Nelson Mandela Avenue, Private Bag 7717, Causeway, Harare, Zimbabwe +263 4 791 913 +263 4
7.2.1.4.
CAA Health
Zimbabwe CAA Health

Name Address Telephone Fax +263 4 +263 4 The Director of Medical Services
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7.2.2. Harare International Airport

Zimbabwe Airport Authority
Name Address Telephone Fax Contact Email Zimbabwe Airport Authority P.O. Box XXX, Harare, Zimbabwe +263 +263
7.2.2.1.
General Description
The largest aircraft currently operating to/from Harare is a Boeing 767 and the following airlines offer services to/from Harare: Air Zimbabwe, Air Botswana, Air Malawi, British Airways, Kenya Airways, Ethiopian Airlines, Air Mozambique, South African Airway and TAAG Angolan Airlines. The surface, strength and general condition of the parking area is good. There is sufficient lighting and the markings are clear. Expansion and runway rehabilitation work has been undertaken and the taxiing and parking areas can accommodate a wide range of aircraft types but access to fuel is limited can be limited to due to the economic situation.
Harare International Airport
Location Details
Country Province Town or city (closest) Airfield name IATA & ICAO Codes Runway length (m) Orientation Zimbabwe Harare Harare Harare Intl Airport HRE FVHA 4,725 05/32 Latitude Longitude Elevation International Airport Hours: From Runway width (m) Runway Surface Yes 08.00 To 46 m Asphalt S 17 55 18.00 E 31 06 04.23 4,887 No 18.30
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7.2.2.2.
Performance
Performance
Total Aircraft Movements Total Passengers Total Cargo Handled 2008 XXX 2008 XXX 2008 XXX Mt
7.2.2.3.
Cargo Capacity

Total capacity of the airport Current activity of the airport Current monthly use by WFP XXX Mt / year XXX Mt WFP does not currently use Harare Airport
7.2.2.4.
Customs
Airfield Details
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Jet A-1 Fuel AVGAS 100 Single point refuelling Starter Units (Press Air) Ground Power: Mobile Crash Crew Aircraft Support Services Latrine Servicing Fire Fighting Fire Fighting Category (ICAO) Fire Fighting Equipment De-Icing Equipment IFR Procedures Runway lights Parking ramp lighting Yes Yes Yes Yes Yes Yes Yes Yes Yes Category: 9 Yes No Yes Yes Yes
Airfield Details
Immigration Terminal Building Passenger Terminal Cargo Terminal Pax transport to airfield Control Tower Weather facilities Catering Services Base Operating Room Airport radar NDB VOR ILS Approach lights
7.2.2.5. Helipad
Present
Helicopter Pad HRE
Yes
No
Mi-26 (no limit) Helicopters using HRE are requested to park on the large remote stand. Asphalt
7.2.2.6.

Max size aircraft of bulk cargo offloading Max size cargo aircraft that can be offloaded on a pallet Cargo Handling Equipment Elevators Loading ramps: Yes Max. Capacity: B747 or A340 No limit Yes 3.0 No MT If yes, specify below Can reach the upper deck of B747:
Yes
Currently 3 loading ramps
Page 72/194
7.2.2.7.
Costs Landing Charges
Aircraft Landing Charges

Aircraft Weight MTOW (kg) Up to 2,000 kg 2,001 3,000 kg 3,001 5,000 kg 5,001 7,500 kg 7,501 10,000 kg 10,001 35,000 kg 35,001 40,000 kg 40,001 70,000 kg 70,001 100,000 kg 100,001 kg & Over Ad-Hoc - US$ / Mt $30 $35 $40 $50 $75 $125 $250 $350 $480 $600
7.2.2.8.
Costs Parking Charges
Parking is free for the first 3 hours and thereafter chargeable for each 24 hour period.

Aircraft Weight MTOW (kg) Up to 2,000 kg 2,001 3,000 kg 3,001 10,000 kg 10,001 30,000 kg 30,001 50,000 kg 50,001 70,000 kg 70,001 100,000 kg 100,001 kg & Over Daily charges - US$ $5 $10 $15 $20 $25 $40 $50 $60
7.2.2.9.
Airport Passenger Service Fees
Airport Passenger Service Fees

Flight Mode International Flights Domestic Flights Passenger Category Residents of Zimbabwe Non-residents Residents of Zimbabwe Non-residents Airport Departure Fee $35 (Payable in local currency) $35 (Payable in US$) $10 (Payable in local currency) $10 (Payable in US$)
7.2.2.10. Fuel
Fuel Services Service

JET A1, AVGAS, Oil
Fuel Types
7.2.2.11.
Handling Agents Cargo Handling

Air Zimbabwe
Aircraft Handling
Air Zimbabwe
Passenger Handling
Air Zimbabwe
7.2.2.12. Security
Security
Good
Marginal
Bad
Page 73/194
7.2.3. Other Zimbabwe Airports

7.2.3.1.
Country Province Town or city (closest) ICAO Code Runway length (m) Orientation Comments
Harare Charles Prince

Zimbabwe Harare Harare FVCP 1,200 06/24 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 17 45 05.62 E 30 55 28.94 4,845 Asphalt 18 m No
Location Details
Only for aircraft with a MTOW of 5,700 kg
7.2.3.2.
Country Province
Bulawayo
Zimbabwe Bulawayo Bulawayo BUQ FCBU 2,588 13/31 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 20 01 02.75 E 28 37 04.33 4,359 Asphalt 30 m No
Location Details
7.2.3.3.
Country
Masvingo
Zimbabwe Masvingo Masvingo MVZ FVMV 1,726 17/35 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 20 03 19.20 E 30 51 32.80 3,596 Asphalt 18 m No
Location Details
Province/district Town or city (closest) IATA & ICAO Codes Runway length (m) Orientation
7.2.3.4.
Country Province
Kariba
Zimbabwe Mashonaland West Kariba KAB FVKB 1,650 09/27 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 16 31 11.14 E 28 53 05.93 1,706 Asphalt 18 m No
Location Details
7.2.3.5.
Country Province
Victoria Falls
Zimbabwe Matabeleland North Victoria Falls VFA FVFA 2,286 12/30 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 18 05 46.39 E 25 50 21.49 3,490 Asphalt 30 m No
Location Details
Page 74/194
7.3.
Malawi
7.3.1. Malawi Civil Aviation Authority
Malawi Civil Aviation Authority
Name Address Contact Flight Information Centre Contact Director of CAA Contact Deputy Director of CAA Contact Chief of Air Traffic Services Fax Email Malawi Civil Aviation Authority rd Capital House 3 Floor, Private Bag B311, Lilongwe, Malawi 24 Hours Telephone: +265 1 701 063 Alfred Mtilatila Mobile: +265 8 846 511 Alfred Matiya Mobile: +265 8 844 297 Dixie Kwatani Mobile: +265 8 892 494 +265 1 774 986 aviationhq@malawi.net
7.3.1.1.
CAA Meteorology
Malawi CAA Meteorology

Name Address Telephone Fax Department of Meteorological Sercices P.O. Box 2, Chileka, Malawi +265 1 692 333 +265 1 692 329
7.3.1.2.
Malawi CAA Customs

Name Address Telephone Fax The Controller of Customs & Excise Private Bag 20, Blantyre, Malawi +265 1 620 288 +265 1 620 048
7.3.1.3.
CAA Immigration
Malawi CAA Immigration

Name Address Telephone Fax The Chief Immigration Officer P.O. Box 331, Blantyre, Malawi +265 1 623 777 +265 1 623 065
7.3.1.4.
CAA Health
Malawi CAA Health

Name Address Telephone Fax The Chief Health Inspector P.O. Box 30377, Lilongwe, Malawi +265 1 789 400 +265 1 788 657
International flights into, from or over the territory of Malawi shall be subject to the current Malawi regulations relating to civil aviation. Operators of non-scheduled flights wishing to over-fly or land in Malawi must apply to the Director of Civil Aviation for permission to carry-out such operations not less than 48 hours prior to the intended operation contact details can be located in the above tables.
Page 75/194
7.3.2. Lilongwe International Airport

Malawi Airports Authority
Name Address Telephone Fax Managing Director Operations Director Malawi Airports Authority Kamuzu International Airport, P.O. Box 30311, Lilongwe, Malawi +265 1 700 766 +265 1 700 849 Captain Lewis Mbilizi Mr. F. T. Bongwe
7.3.2.1.
General Description
Kamuzu International Airport is located 20 km from Lilongwe, the capital city of Malawi.
Location Details
Country District Town or city (closest) Airfield name IATA & ICAO Codes Runway Length (m) Runway Orientation Malawi Lilongwe Lilongwe Kamuzu Intl Airport LLW FWLI 3,540 14/32 Latitude Longitude Elevation International Airport Hours: From Runway Width (m) Runway Surface Yes 04.00 To 45 Asphalt S 13 47 21.76 E 33 47 51.60 4,035 No 17.00
The largest aircraft capable of operating to/from Lilongwe is a B747 or an AN-124. The following airlines offer services to/from Lilongwe: Air Malawi, Air Zimbabwe, DAS Air, Kenya Airways, Ethiopian Airlines, MK Airlines, South African Airways and Zambian Airways.
7.3.2.2.
Performance
Performance
Total Passengers Total Aircraft Movements Total Cargo Handled 2007 196,140 2007 9,265 2007 2,860 Mt (= 538 per/day) (= 25 per/day) (= 8 Mt/day)
Page 76/194
7.3.2.3.
Cargo Capacity

Total capacity of the airport Current activity of the airport Current monthly use by WFP 3,000 Mt / year 2,860 Mt (2007) WFP does not currently use Lilongwe Airport
7.3.2.4.
Customs
Airfield Details
Airfield Details
7.3.2.5. Helipad
Present
Helicopter Pad LLW

Yes Mi-26 (no limit) No
Largest helicopter that can land
7.3.2.6.

Max size aircraft of bulk cargo offloading Max size cargo aircraft that can be offloaded on a pallet Cargo Handling Equipment Elevators Loading ramps: Yes Max. Capacity: B747 or AN124 No limit Yes 3.0 No MT If yes, specify below Can reach the upper deck of B747:
Yes
Currently 3 B747 loading ramps
7.3.2.7.
Costs Landing Charges Lilongwe & Blantyre Airports Only
Aircraft Landing Charges Lilongwe & Blantyre Airports

Aircraft Weight MTOW (kg) 1 2,000 kg Next 18,000 kg Next 60,000 kg Next 80,000 kg Remainder For example an aircraft with a MTOW of 200 MTs
st
US$ $3.00 per 1,000 kg $3.50 per 1,000 kg $4.00 per 1,000 kg $4.50 per 1,000 kg $5.00 per 1,000 kg $6 + $63 + $240 + $360 + $210 = $879
Page 77/194
7.3.2.8.
Costs Landing Charges Karonga & Mzuzu Airports Only
Aircraft Landing Charges Karonga & Mzuzu Airports

Aircraft Weight MTOW (kg) 1 2,000 kg Next 18,000 kg Next 60,000 kg Next 80,000 kg Remainder For example an aircraft with a MTOW of 200 MTs
st
US$ $2.00 per 1,000 kg $2.50 per 1,000 kg $2.80 per 1,000 kg $3.00 per 1,000 kg $4.50 per 1,000 kg $4 + $45 + $168 + $240 + $189 = $646
7.3.2.9.

Aircraft Weight MTOW (kg) Up to 5,000 5,001 20,000 20,001 150,000 150,001 400,000 Over 400,000 Daily $7 $12 $17 $25 $30 Weekly $35 $55 $70 $75 $78 Monthly $115 $195 $220 $230 $235
7.3.2.10.
Costs Navigation Charges
Aircraft Navigation Charges

Aircraft Weight MTOW (kg) Up to 5,000 5,001 20,000 20,001 70,000 70,001 180,000 Over 180,000 Malawi Over-flight Navigation Charges Domestic $12 $17 $20 $26 $38 $60 International $30 $42 $48 $66 $72
7.3.2.11.
Aircraft Servicing Agents
Both ADL and LHC offer aircraft, cargo and passenger handling services.
Airport Development Limited

Name Address Telephone Fax Email Airport Development Limited P.O. Box 30311, Lilongwe, Malawi +265 1 700 899 +265 1 701 238 kennch@globemw.net
Lilongwe Handling Company

Name Address Telephone Fax Contact Mobile Email Lilongwe Handling Company P.O. Box 89, Lilongwe, Malawi +265 1 700 811 +265 1 701 037 Rose Maluza Kamuzu Airport Station Manager +265 8 896 880 rmaluza@yahoo.com
Page 78/194
7.3.2.12. Fuel
Name Address Telephone Fax

BP Aviation Services, P.O. Box 469, Blantyre, Malawi +265 1 824 244 +265 1 825 118 Jet A-1 & AVGAS
Fuel Types
7.3.2.13. Security
Security
Good Marginal Bad
7.3.2.14.
Customs
Customs Lilongwe Airport

Name Telephone Fax Hours Miss E. Chirwa +265 1 700 218 +265 1 762 899 Sun Wed: 0400 1600 Thu Fri: 0400 1700 Sat: 0400 1930
7.3.2.15.
Storage Facilities
Lilongwe Airport has a warehouse of 5,000 m capacity which is supported with the following services; Air conditioned, cool, refrigerated and deep freeze storage Animal quarantine and livestock handling Health Officials X-ray equipment Decompression chamber Security for valuables Dangerous and radioactive goods handling Very large and heavy cargo handling equipment Conveyor belts, high-loader, dollies and pellet handling equipment
Page 79/194
7.3.3. Other Malawi Airports

7.3.3.1.
Country District Town or city (closest) IATA & ICAO Codes Runway length (m) Orientation
Blantyre
Malawi Blantyre Blantyre BLZ FWCL 2,325 10/28 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 15 40 44.59 E 34 58 26.45 2,555 Asphalt 30 m Yes
Location Details
7.3.3.2.
Country District
Karonga
Malawi Karonga Karonga KGJ FWKA 1,280 14/32 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 09 57 12.85 E 33 53 34.88 1,765 Asphalt 18 m No
Location Details
7.3.3.3.
Country District
Mzuzu
Malawi Mzimba Mzuzu UUZ FWUU 1,307 17/35 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 11 26 41.10 E 34 00 42.39 4,115 Asphalt 19 m No
Location Details
7.3.3.4.
Country District
Kasungu
Malawi Kasungu Kasungu FWKG 1,200 08/26 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 13 00 52.67 E 33 28 06.95 3,470 Asphalt 18 m No
Location Details
7.3.3.5.
Country District
Zomba
Malawi Zomba Zomba FWZA 1,250 09/27 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 15 23 07.26 E 35 23 04.19 2,650 Asphalt 17 m No
Location Details
Page 80/194
7.4.
Zambia
7.4.1. Zambia Civil Aviation Authority
Zambia Civil Aviation Authority
Name Address Contact Telephone Department of Civil Aviation P.O. Box 50137, Lusaka, Zambia David Mzeka Director of Zambia CAA +260 211 254 097
7.4.1.1.
CAA Meteorology
Zambia CAA Meteorology

Name Address Telephone Fax Department of Meteorological Services P.O. Box 30200, Lusaka, Zambia +260 211 252 728 +260 211 252 728
7.4.1.2.
Zambia CAA Customs

Name Address Telephone Fax The Commissioner General ZRA Private Bag E635, Lusaka, Zambia +260 211 223 233 +260 211 222 728
7.4.1.3.
CAA Immigration
Zambia CAA Immigration

Name Address Telephone Fax The Chief Immigration Officer P.O. Box 50300, Lusaka, Zambia +260 211 252 622 +260 211 251 725
7.4.1.4.
CAA Health
Zambia CAA Health

Name Address Telephone Fax The Director of Medical Services P.O. Box 30200, Lusaka, Zambia +260 211 221 571 +260 211 223 435
7.4.1.5.
CAA Airport Charges
Zambia CAA Airport Charges

Name Address Telephone Fax The Director P.O. Box 50137, Lusaka, Zambia +260 211 251 861 +260 211 251 841
Page 81/194
7.4.2. Lusaka International Airport

Zambia Airports Authority
Operator Address Telephone Fax Email Web Contacts National Airports Corporation Ltd Lusaka International Airport, P.O. Box 30175, Lusaka, Zambia +260 211 271 055 or +260 211 271 313 +260 211 224 777 (MD, HQ) +260 211 271 292 (Airport Services) naclmd@zamnet.zm www.lun.aero or www.nacl.co.zm Director of Air Navigation Happy Chishala +260 211 271 118 Director of Airport Services Prince Chimtimbwe +260 211 271 292
7.4.2.1.
General Description
Lusaka International Airport is 26 kms from Lusaka.
Location Details
Country Province Town or city (closest) Airfield name IATA & ICAO Codes Runway Length (m) Runway Orientation Zambia Lusaka Lusaka Lusaka Intl Airport LUN FLLS 3,962 10/28 Latitude Longitude Elevation International Airport Hours: From Runway Width (m) Runway Surface Yes 04.00 To 45 Asphalt S 15 19 50.94 E 28 27 09.46 3,779 No 17.00
The largest aircraft capable of operating to/from Lusaka is a B747 and the following airlines offer services to/from Lusaka: Air Malawi, Air Zimbabwe, Comair, Cargo Lux, Interair, Kenya Airways, Ethiopian Airlines, South African Airways TAAG Angolan Airlines and Zambian Airways.
7.4.2.2.
Performance
2007 24,621 = 67 per day International = 52% & Domestic = 48% 2007 688,221 = 1,886 per day International = 87% & Domestic = 13% 2007 9,280 Mt = 25 Mt per day
Performance
Total Aircraft Movements Total Passengers Total Cargo Handled (Mt)
Page 82/194
7.4.2.3.
Cargo Capacity
2007 Capacity Cargo

Total capacity of the airport Current activity of the airport Current monthly use by WFP 12,000 Mt / year 9,280 Mt WFP does not currently use Lusaka Airport
7.4.2.4.
Customs
Airfield Details
Airfield Details
7.4.2.5. Helipad
Present
Helicopter Pad LUN

Yes Mi-26 (no limit) No
Largest helicopter that can land
7.4.2.6.

Max size aircraft of bulk cargo offloading Max size cargo aircraft that can be offloaded on a pallet Cargo Handling Equipment Elevators Loading ramps: Yes Max. Capacity: B747 or AN-124 No limit Yes 3.0 No MT If yes, specify below Can reach the upper deck of B747:
Yes
Currently 3 B747 loading ramps
7.4.2.7.

Aircraft Weight MTOW (kg) Up to 20,000 kg Up to 60,000 kg Up to 80,000 kg Up to 100,000 kg Up to 200,000 kg Up to 400,000 kg Day (US$) $80 $275 $375 $495 $1,075 $2,303 Night (US$) $100 $344 $469 $619 $1,344 $2,879
Page 83/194
7.4.2.8.

Aircraft Weight MTOW (kg) Up to 5,000 kg 5,001 20,000 kg 20,001 150,000 kg 150,001 400,000 kg First 3 hours $0 $0 $0 $0 Per hour there after $5 $10 $35 $60
7.4.2.9.
Navigational charges are calculated using a formula which is based on the MOTW of the aircraft in metric tonnes and the distance in nautical miles flown within Zambian airspace. Distance (Nm) X Sq Root of 100 Weight (Mt) X US$12 50
7.4.2.10.
Aircraft Servicing Agents
Aircraft Servicing Agent

Name Address Telephone Fax Contact Mobile Email NACL National Airports Corporation Ltd, Lusaka International Airport, P.O. Box 30175, Lusaka, Zambia +260 211 271 359 +260 211 271 359 Airport Manager Friday Mulenga +260 977 770 294 friday.mulenga@lun.aero
7.4.2.11. Fuel
Name Address

BP Aviation Services, Mukuba Pension House, Dedani Kamathi Road, Lusaka, Zambia Tel: +260 211 228 684 Fax: +260 211 223 645
Telephone & Fax
7.4.2.12.
Customs
Zambia Revenue Authority, P.O. Box 31077, Lusaka International Airport, Lusaka, Zambia +260 211 271 106 Fax: +260 211 271 340 Airport Manager Beatrice Kachinda +260 966 651 111 Mon Sun: 0600 0000
Customs Lusaka Airport

Address Telephone & Fax Contact Mobile Hours
7.4.2.13.
Immigration
Zambia Department of Immigration, Lusaka Airport, P.O. Box CH 136, Lusaka +260 211 271 022 Fax. +260 211 271 022 Officer in Charge Mr. Kumwendo +260 977 350 491
Immigration Lusaka Airport

Address Telephone & Fax Contact Mobile
Page 84/194
7.4.3. Other Zambia Airports

7.4.3.1.
Country Province Town or city (closest) IATA & ICAO Codes Runway length (m) Orientation
Livingston
Zambia Southern Livingston LVI FLLI 2,300 10/28 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 17 49 18.32 E 25 49 21.69 3,250 Asphalt 60 m Yes
Location Details
7.4.3.2.
Country Province
Mfuwe
Zambia Eastern Mfuwe MFU FLMF 2,200 09/27 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 13 15 31.96 E 31 56 11.69 1,880 Asphalt 30 m No
Location Details
7.4.3.3.
Country Province
Ndola
Zambia Copperbelt Ndola NLA FFND 2,515 10/28 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 12 59 53.30 E 28 39 53.80 4,167 Asphalt 46 m No
Location Details
7.4.3.4.
Country Province
Kitwe
Zambia Copperbelt Kitwe KIW FLSO 2,000 11/29 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 12 54 01.69 E 28 08 59.49 4,145 Asphalt 30 m No
Location Details
7.4.3.5.
Country Province
Zambezi
Zambia North Western Zambezi FLZB 1,100 13/31 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 13 32 14.00 E 23 06 01.23 3,538 Asphalt 30 m No
Location Details
Page 85/194
7.5.

7.5.1. Lubumbashi International Airport
7.5.1.1. General Description
Lubumbashi Luano International Airport is 10 kms to the north of Lubumbashi and is the second busiest airport in the DRC. Conditions for the use of airports are under the Regie des Voies Aeriennes control.
Location Details
Country Province/District Town or city (closest) IATA & ICAO Codes Runway length (m) Orientation Lubumbashi FBM FZQA 3,240 07/25 DRC Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 11 35 28.80 E 27 31 51.20 4,295 Asphalt 50 m No
The largest aircraft capable of operating to/from Lubumbashi is a B747 or an AN-124 and the following airlines offer services to/from Lusaka: Air Malawi, Air Zimbabwe, Kenya Airways, Ethiopian Airlines, South African Airways and Zambian Airways.
7.5.1.2.
Performance
Performance
Total Aircraft Movements Total Passengers Total Cargo Handled 2007 XXX 2007 XXX 2007 XXX Mt
7.5.1.3.
Cargo Capacity

Total capacity of the airport Current activity of the airport Current monthly use by WFP XXX Mt / year XXX Mt WFP does not currently use Lubumbashi Airport
Page 86/194
7.5.1.4.
Customs
Airfield Details
Airfield Details
7.5.1.5. Helipad
Present
Helicopter Pad
Yes No
Mi-26 (no limit) Helicopters using Lubumbashi are requested to park on the large remote stand. Asphalt
7.5.1.6.

Max size aircraft of bulk cargo offloading Max size cargo aircraft that can be offloaded on a pallet Cargo Handling Equipment Elevators Loading ramps: Yes Max. Capacity: B747 No limit Yes 3.0 No MT If yes, specify below Can reach the upper deck of B747:
Yes
Currently 1 loading ramp
7.5.1.7.

Aircraft Weight MTOW (kg) Up to 54,000 54,001 154,000 Over 154,000 Ad-Hoc - US$ / Mt $ $ $
7.5.1.8.

Aircraft Weight MTOW (kg) Up to 9,000 9,001 27,000 27,001 70,000 Daily charges - US$ $ $ $
Page 87/194
70,001 115,000 115,001 165,000 165,001 270,000 Over 270,000
$ $ $ $
7.5.1.9.

Aircraft Weight MTOW (kg) Up to 2,000 2,001 4,000 4,001 10,000 10,001 20,000 20,001 95,000 95,001 150,000 150,001 273,000 Charges per Flight - US$ $ $ $ $ $ $ $
7.5.1.10.
Costs Cargo Handling Charges
Aircraft Handling Charges

Aircraft Weight MTOW (kg) Up to 30,000 30,001 75,000 75,001 150,000 150,001 300,000 Over 300,000 Ad-Hoc - US$ $ $ $ $ $
7.5.1.11.
Costs Aircraft Servicing Charges
Aircraft Servicing Charges

Service Pushback GPU ASU Towing Toilet Water Service Chocks Nitrogen 1x Dolly Narrow Body Wide Body Per hour Per turn around Narrow Body Wide Body Per aircraft Per aircraft Per operation Per operation Per use Ad-Hoc - US$ $ $ $ $ $ $ $ $ $ $ $
7.5.1.12.
Costs Cargo Terminal Charges

Imports Handling Charges per kilo - Storage per day (kg) - Grace period Strong Room Valuables & Radioactive (kg) Rate - US$ / kg $ $ X days $
Page 88/194
Cold Storage Fee kg/day Diplomatic Pouch Forklift Exports Handling Charges per kilo - Storage per day (kg) Perishable (Fish, flower, fruit & vegetables) (kg) AWB Fee
$ $ $ Rate - US$ / kg $ $ $ $
7.5.1.13. Fuel
Fuel Types Supplier
7.5.1.14.
Handling Agents Cargo Handling Passenger Handling
Aircraft Handling
7.5.1.15. Security
Security
Good Marginal Bad
7.5.1.16.
Customs
Customs Lubumbashi Airport

Name Telephone Fax Hours
7.5.1.17.
Storage Facilities
Lubumbashi Airport has a warehouse of XXX m capacity which is supported with the following services; Air conditioned, cool, refrigerated and deep freeze storage Animal quarantine and livestock handling Bonded warehouse Health Officials X-ray equipment Mortuary Decompression chamber Security for valuables Dangerous and radioactive goods handling Very large and heavy cargo handling equipment Conveyor belts, high-loader, dollies and pellet handling equipment.
Page 89/194
7.5.2. Other DRC Airports

7.5.2.1.
Country Province/District Town or city (closest) IATA & ICAO Codes Runway length (m) Orientation
Isiro Matari
DRC Province Orietale Isiro FZJH 2,500 m 13/31 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting N 02 49 39.38 E 27 35 17.71 2,438 Asphalt 45 m No
Location Details
7.5.2.2.
Country
Kalemie
DRC Katanga Kalemie FZRF 1,750 m 06/24 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 05 52 32.00 E 29 15 00.00 2,569 Asphalt 27 m No
Location Details
Province/District Town or city (closest) IATA & ICAO Codes Runway length (m) Orientation
7.5.2.3.
Country
Kamina Base
DRC Katanga Kamina FZSA 2,700 m 13/31 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 08 38 31.29 E 25 15 10.43 3,543 Asphalt 45 m No
Location Details
7.5.2.4.
Country
Kindu
DRC South Kivu Kindu FZOA 2,200 m 18/36 Latitude Longitude Elevation (ft) Surface Runway width (m) Lighting S 02 55 09.04 E 25 54 55.30 1,630 Asphalt 45 m No
Location Details
7.5.2.5.
Country
Kisangani Bangoka International

DRC Province Orientale Kisangani FZIC 3,500 m Latitude Longitude Elevation (ft) Surface Runway width (m) N 00 28 53.90 E 25 20 16.70 1,417 Asphalt 45 m No
Location Details
Province/District Town or city (closest) IATA & ICAO Codes Runway length (m)
Orientation 13/31 Lighting Back to Top of Chapter or back to Table of Contents
Page 90/194
8.
8.1.
Road Transport Assessment

Mozambique
Mozambique Ministry of Works

Name Address Telephone Fax Contact Email Administracin Nacional de Estradas (ANE) Avenida Mozambique N 1225, P.O. Box 1439, Maputo, Mozambique +258 21 475 157 +258 21 475 290 Caldo Carlos Ouana Director General Dg.ane@teledata.mz
ANE (Administrao Nacional de Estradas) is an autonomous body responsible for the development and maintenance of all classified roads in Mozambique. ANE prepares the medium- and short-term (annual) sector plans, including investment and maintenance components, both at national and provincial levels. The design, supervision and execution of works are done by private sector consultants and contractors under contracts procured and managed by ANE. ANE is therefore responsible for preparation and implementation of road sector plans and programs in the country. Roads are classified in Mozambique as Primary, Secondary, Tertiary and Vicinal. The overall road network in Mozambique is restricted to 5,083 km of tarred road, while the majority of roads are gravel. During the rainy season some roads are submerged or bridges are swept away. During this time gravel roads turn to mud and are only accessible with 4 wheel drive vehicles. The ANE (Adminitracao Nacional de Estradas) have an excellent up to date website with maps of the national road network and one for each province. These maps show which roads are paved or unpaved and gives information on current and proposed upgrades.
Mozambique Ministry of Transport & Communications

Name Address Telephone Fax Contact Email & Web Address Mozambique Ministry of Transport & Communications Avenida Martires de Inhaminga N 336, P.O. Box 276, Maputo, Mozambique +258 21 430 152 +258 21 431 028 James Markland Engineer jmarkland@ane.gov.mz ---- www.ane.gov.mz
8.1.1. Mozambique Roads Classification

Classification
Primary Roads Secondary Roads Tertiary Local Total
Paved
3,953 799 322 9 5,083
Unpaved
784 2,259 7,508 2,171 12,722
Total
4,737 3,058 7,830 2,180 17,805
Please note: The table above does not include urban roads and unclassified district roads
Page 91/194
8.1.2. Mozambique Distance Matrix

Maputo Maputo Xai-Xai Inhambane Chimoio Beira Tete Quelimane Nampula Lichinga Pemba Xai-Xai Inhambane Chimoio Beira Tete Quelimane Nampula Pemba
206 206 469 1135 1205 1569 1616 2149 2,807 2578 263 929 999 1362 1410 1943 2,501 2372
469 263
1135 929 732
1205 999 802 198
1569 1362 1166 434 632
1616 1410 1213 509 458 1043
2149 1943 1745 1142 1018 1576 607
2578 2372 2175 1471 1447 2005 1036 438
732 802 1166 1213 1745 2,404 2175 198 434 509 1142 1,800 1471
632 458 1018 1,676 1447 1043 1576 2,234 2005
607 1,265 1036 658 438
1087
Maputo Xai-Xai Inhambane Chimoio Beira Tete Quelimane Nampula Lichinga Pemba
- The capital of Maputo Province & Mozambique - The capital of Gaza Province - The capital of Inhambane Province - The capital of Manica Province - The capital of Sofala Province - The capital of Tete Province - The capital of Zambezia Province - The capital of Nampula Province - The capital of Niassa Province - The capital of Cabo Delgado Province
8.1.3. Borders Main Entry Points

All borders crossings have customs present and all goods are cleared at the border. Documentation must be cleared through INGC and Maputo Customs prior to import / export for duty free clearance. Customs documentation for goods on the Beira Corridor to Zimbabwe is issued by Beira Customs; this is then stamped at Machipanda Border Crossing for transit cargo and takes approx one hour.
Location
Mozambique to Swaziland Mozambique to South Africa Mozambique to Zimbabwe Mozambique to Zimbabwe Mozambique to Zambia Mozambique to Malawi Mozambique to Malawi
Direction
South via Maputo Province West via Maputo Province West via Gaza Province West via Manica Province West via Tete Province North via Tete Province West via Zambezia Province
Border
Namaacha Komatipoort Vila Eduardo Mondlane Machipanda Kassacatisa Zobue Mulange
8.1.4. Axle Load Limits

In Mozambique the maximum allowable load limit is 30 Mt irrespective of how many axles.
8.1.5. Weighbridges
The Mozambique Government operates 11 weighbridges to ensure that tracks loading at Maputo, Beira and Nacala do not exceed the 30 Mt limit. In June 2008 only 7 of the 11 weighbridges were operational but repairs were expected to be completed and all 11 functioning by the end of 2008. Key weighbridge locations are at; Maputo - Port of Maputo for all loaded trucks leaving the port - Moamba 30 kms west of Maputo on the road to South Africa - Matola Rio 8 km from Maputo on the road to Swaziland Beira - Dondo 35 km from Beira which weighs all trucks that leave the Port of Beira - Inchope 130 kms from Beira on the road to Zimbabwe Tete - Covers all traffic in north-west Mozambique on the road to Malawi & Zambia Nampula - Covers north-east Mozambique and weighs all trucks leaving the Port of Nacala
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8.1.6. Seasonal Effects on Transport
The photo above is of the road from Chokwe to Chicualacuala between Mabelane and Mapai after several days of rain. The surface turns into soft clay which makes it very difficult for commercial transport to operate. The rail line is seen on the left elevated over the water level. The photo below shows the same road between Mabelane and Mapai during dry season and shows the TSP (Transport Support Package) trucks stationed in Gaza Province.
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8.1.7. Principal Transport Corridors in Mozambique

8.1.7.1. Maputo Swaziland Origin
Maputo S 25 58 00.00 E 32 33 12.72 76 km Jan - Mar 2 hours 0 Apr - Jun 2 hours ~1,500 Jul Sep 2 hours ~1,200 Oct - Nov 2 hours ~3,300
Location Details
Town or city Latitude Longitude Total Distance Usage & Transit Wet & Dry Season Driving time for trucks & trailers 2007 use by WFP (MT) Comments
Destination
Namaacha S 26 15 27.58 E 32 05 05.00
This is a tarred road and in good condition throughout the year.
8.1.7.2.
Beira Zimbabwe Origin

Beira S 19 49 08.08 E 34 50 02.60 292 km Jan - Mar 5 hours Apr - Jun 5 hours Jul Sep 5 hours Oct - Nov 5 hours
Location Details
Town or city Latitude Longitude Total Distance Usage & Transit Wet & Dry Season Driving time for trucks & trailers 2007 use by WFP (MT) Comments
Destination
Machipanda S 18 59 32.80 E 32 43 40.00
~400 ~5,000 ~1,000 ~7,000 This is a tarmac road and in good condition and the route is not difficult for fully loaded trucks.
8.1.7.3.
Beira Malawi Origin

Beira S 19 49 08.08 E 34 50 02.60 730 km Jan - Mar 2 days Apr - Jun 2 days Jul Sep 2 days Oct - Nov 3 days
Location Details
Town or city Latitude Longitude Total Distance Usage & Transit Wet & Dry Season Driving time for trucks & trailers 2007 use by WFP (MT)
Destination
Mwanza S 15 34 42.26 E 34 28 40.84
Comments
~100 ~1,100 ~500 ~1,900 Via Chimoio and Tete, this is a tarmac road generally in good condition. The route is hilly in places and travelling times for loaded trucks can be slow, particularly the 70 km between Guro and Changara where the road is in very poor condition. North of Tete there are bridges that become impassable during the wet season in November & December.
8.1.7.4.
Beira Zambia Origin

Beira S 19 49 08.08 E 34 50 02.60 895 km Jan Mar Apr Jun Jul Sep Oct Nov
Location Details
Town or city Latitude Longitude Total Distance Usage & Transit
Destination
Kassacatisa S 14 18 06.90 E 32 20 56.05
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Wet & Dry Season Driving time for trucks & trailers 2006 use by WFP (MT)
3 days
3 days
3 days
4 days
Comments
~200 ~1,500 ~800 ~2,500 Via Chimoio and Tete, this is a tarmac road generally in good condition. The route is hilly in places and travelling times for loaded trucks can be slow, particularly the 70 km between Guro and Changara where the road is in very poor condition. North of Tete there are bridges that become impassable during the wet season in November & December.
8.1.7.5.

Road Link from Maputo to Pemba
The main South North link from Maputo in the south to Pemba in the north is over 2,500 km. As a guide, when WFP vehicles travel to Beira it is a two day trip, stopping overnight in Vilankulos.
From
Maputo Xai-Xai Inchope Caia Chimuara Quelimane Nampula Pemba
To
Xai-Xai Inchope Caia Chimuara Quelimane Nampula Pemba Tanzania
Distance
252 908 240 3 205 658 420 285
Condition
Tarmac, 2-wheel drive cars OK Europcar does not allow 2-wheel drive cars past Xai-Xai Recently upgraded and in excellent condition Ferry across the Zambezi able to take 50 Mt Tarmac, 2-wheel drive cars OK Under repair but 70% finished, should be completed by late 2008. 4WD required in the wet season. Tarmac, 2-wheel drive cars OK A bridge is being built to link this road with Tanzania.
8.1.7.6.
Road Link from Beira to Tete
The road from Beira to Tete (600 km) crosses the main North South road at Inchope and passes through Chimoio the capital of Gaza province. This road is in good condition and passable in all seasons by 2-wheel drive cars. There is a good bridge across the Zambezi at Tete and the road continues on to the Mwanza border post with Malawi. There is a section that can get temporarily submerged during the rainy season near Dondo, approximately 20 km west of Beira.
8.1.8. Road Security

Security
Good Bad Unknown
Security within Mozambique is generally very good and the UN Security Phase for Malawi is Phase 0.
8.1.9. Bridges
Mozambique is disected by a number of very large rivers, the biggest being the Zambezi River which causes a number of logistical problems as there are few major bridges that cross these rivers. North of Tete there are small bridges that are regularly washed-out during the wet season in Novemeber and December. This may cause delays until rivers subside and by-passes are constructed. The 1 km-long Tete Suspension Bridge, (photo below left) (Toll = $120/truck) is a vital link on the major highway linking not just northern and southern parts of the country, but Zambia and Malawi as well. This bridge and the Dona Ana Bridge (photo below right) downstream will soon be joined by a new bridge at Caia as the only bridges across the lower Zambezi. The Dona Ana Bridge (photo below right) spans the lower Zambezi River between the towns of Vila de Sena and Mutarara in Mozambique, effectively linking the two halves of the country. It was originally constructed as a railway bridge in 1935 to link Malawi and the Moatize coal fields to the port Beira. At that time, it was the longest railway bridge in Africa, with a length of about 3 km. In the 1980s, during the Mozambican Civil War, it was rendered unusable. In 1995, it was repaired and converted to a single-
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lane bridge for vehicle traffic. Although not located on a primary highway, it provided an alternative route over the Zambezi.
Other key bridges in the Mozambique road network are the Save River Bridge at the town of Save and the Limpopo River Bridge at Xai-Xai The main north south road, the EN1, crosses the Save River and the Limpopo River at these bridges but due to their good construction they cause few problems.
8.1.10. 8.1.11.
WFP Fleet Details WFP Transport Rates
WFP has no trucks in Mozambique.
Transport rates in Mozambique vary considerably due to the fact that the calculation of the rate is specific to the points of origin or destination and the quality of the particular road surface. A general indication of rates ranges between $0.09 - $0.16 per km per MT For any queries relating to transport rates please refer these to the local WFP contact (below).
8.1.12.
Transport Companies
Mozambique WFP has a tariff system for transport off all commodities in PRRO and CP projects from Maputo, Beira, Caia, Tete, Quelimane and Nacala to final distribution points (FDP) until December 2008. As per WFP Transport manual procedures, the inland shortlist are renewed annually and the current shortlist, updated on 16 November 2007.

Name Telephone Email Aciate Faquir Senior Logistics Assistant, Maputo +258 21 482 206 aciate.faquir@wfp.org
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8.2.
Zimbabwe
Zimbabwe Ministry of Transport & Communication
Address Telephone Fax Contact Web Address Kaguvi Building, Corner of 4th Street & Central Avenue, P.O. Box CY 8100, Causeway, Harare, Zimbabwe +263 4 700 991 +263 4 708 225 Enos Chikowore Minister of Transport and Energy www.transcom.gov.zw/departments/contacts.htm
8.2.1. Zimbabwe Roads Classification

Classification
All Roads
Paved
8,692
Unpaved
9,646
Total
18,338
8.2.2. Zimbabwe Distance Matrix

Beitbridge Beitbridge Bulawayo Harare Hwange Kariba Masvingo Mutare Bulawayo Harare Hwange Kariba Masvingo Mutare
230 230 580 652 947 288 585 439 331 677 280 577
580 439
652 331 771
947 677 366 173
288 280 292 611 659
585 577 262 908 629 296
771 366 292 262 173 611 908
173 629 296
Please note: The distances quoted are in kms and are the distance by road, not a straight line.
Harare Beitbridge Bulawayo Hwange Kariba Masvingo Mutare
- The capital of Zimbabwe - The border crossing with South Africa - The second city in Zimbabwe - In north-west Zimbabwe - On the border with Zambia - The capital of Masvingo Province - On the border with Mozambique

XXX
Location
Zimbabwe to South Africa Zimbabwe to Botswana Zimbabwe to Mozambique Zimbabwe to Mozambique Zimbabwe to (Malawi) Zimbabwe to Zambia Zimbabwe to Zambia Zimbabwe to Zambia
Direction
South West East North-east North-east North North North
Border
Beitbridge Plumtree Forbes - Machipanda Nyamapanda Nyamapanda Chirundu Victoria Falls Kariba
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8.2.4. Principal Transport Corridors in Zimbabwe
8.2.4.1.
Harare Beitbridge (South African Border) Origin

Harare S 17 55 18.00 E 31 06 04.23 585 km Jan - Mar 10 hours Apr - Jun 10 hours Jul Sep 10 hours Oct - Nov 10 hours
Location Details
Town or city Latitude Longitude Total Distance Usage & Transit Wet & Dry Season Driving time for trucks & trailers Comments
Destination
Beitbridge S 22 13 11.08 E 30 01 02.00
This is a tarred road and in good condition throughout the year. Johannesburg is 521 km from Beitbridge. Durban is 1,078 km from Beitbridge
8.2.4.2.
Harare Mutare (Mozambique Border) Origin

Location Details
Destination
Mutare S 18 58 21.00 E 32 38 12.05
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8.2.4.3.
Harare Nyamapanda (Mozambique & Malawi) Origin

Location Details
Destination
Nyamadanda S 16 07 23.00 E 32 32 19.00
8.2.4.4.
Harare Victoria Falls (Zambia Border) Origin

Harare S 17 55 18.00 E 31 06 04.23 878 km Jan - Mar 6 hours Apr - Jun 6 hours Jul Sep 6 hours Oct Nov 6 hours
Location Details
Destination
Victoria Falls S 17 55 28.00 E 25 51 24.00
8.2.4.5.
Harare Chirundu (Zambia Border) Origin

Harare S 17 55 18.00 E 31 06 04.23 352 km Jan - Mar 6 hours Apr - Jun 6 hours Jul Sep 6 hours Oct Nov 6 hours
Location Details
Destination
Chirundu S 16 02 34.30 E 28 51 29.60
This is a tarred road and in good condition throughout the year. The only cause for delay is over the final section to Kariba which is steep and has many sharp curves.

Security
Good Bad Unknown
Security within Zimbabwe is generally very good and the UN Security Phase for Zimbabwe is Phase 0.
8.2.6. Bridges
8.2.6.1. Birchenough Bridge
Crossing the Save River the Birchenough Bridge is located 62 km from Chipinge in the Manicaland Province linking Mutare with Masvingo. With a length of 329 meters it was the third longest single-arch suspension bridges in the world at the time when it was completed in 1935. In the 1970s a 40 tonne load limit was imposed on the bridge but in 1984 the bridge was widened from 7.2m to 10m wide and strengthened as part of a World Bank Highway Project.
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8.2.6.2.
Victoria Falls Bridge
Completed in 1905 is constructed from steel; the bridge is 250 metres across, with a main arch spanning 156 metres, and 128 metres above the lower water mark of the Zambezi River. It carries a road, railway and footway and is the only rail link between Zambia and Zimbabwe and one of only three road links between the two countries.
The age of the bridge and maintenance problems have led to traffic restrictions at times. Trains cross at less than walking pace and trucks were limited to 30 Mt, necessitating heavier trucks to make a long diversion via the Kazungula Ferry or Chirundu Bridge. The limit was raised after repairs in 2006 but more fundamental rehabilitation or construction of a new bridge has been considered.
8.2.6.3.
Chirundu Bridges
There are two road bridges side by side crossing the Zambezi River between Chirundu, Zambia and Chirundu, Zimbabwe. At this location around 65 km downstream from the Kariba Dam the river is about
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400 m wide. The bridges carry the Harare to Lusaka section of the Great North Road which extends between South Africa and East Africa. The first Chirundu Bridge was opened in 1939 and the second Chirundu Bridge was opened in 2002. They are 90 metres apart and both use the same approaches and border control area. The newer bridge is a two-lane, three-span continuous pre-stressed concrete bridge, 400 meters long and 10.3 meters wide.
8.2.6.4.
New Limpopo Bridge
The bridge was opened in 1995 and links Zimbabwe with South Africa, it has a span of 400 metres and has a two lane roadway with a width in excess of 10 meters. The bridge is located between Beitbridge in Zimbabwe and Musina in South Africa.
8.2.7. WFP Fleet Details

WFP has no trucks in Zimbabwe.
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8.3.
Malawi
National Roads Authority of Malawi

Address Telephone Fax Email Web Address National Roads Authority of Malawi, Functional Building, Off Chilambula Road, Private Bag B346, Lilongwe 3, Malawi +265 1 753 699 +265 1 750 307 nra@nramw.com www.nra.malawi.net/index.htm
The NRA has five zone offices located in specific towns as follows:
Regional Office
Lilongwe Blantyre Kasungu Zomba
Telephone
+265 1 759 896 +265 1 636 763 +265 1 433 245 +265 1 527 491
Email
llzone@sdnp.org.mw btzone@sdnp.org.mz kazone@sdnp.org.mz zazone@sdnp.org.mz
Coverage
Lilongwe, Dedza, Ntcheu Salima Blantyre, Mwanza, Thyolo, Chiradzulu, Chikwawa Nsanje; Kasungu, Nkhotakota, Dowa, Ntchisi, Mchinji Zomba, Mulanje, Mangochi, Phalombe, Machinga Mzuzu, Mzimba, Rumphi, Nkhata Bay, Karonga, Chitipa
Mzuzu
+265 1 330 053
mzzone@sdnp.org.mw
8.3.1. Malawi Roads Classification

Classification
Main Roads Secondary Tertiary District Urban Total
Paved
2,809 407 44 8 770 4,038
Unpaved
548 2,718 4,077 3,492 578 11,413
Total
3,357 3,125 4,121 3,500 1,348 15,451
Condition
Good Fair Poor Total
Paved
2,906 907 225 4,038
Unpaved
1,518 4,408 5,487 11,413
Total
4,424 5,315 5,712 15,451
8.3.2. Malawi Distance Matrix

Lilongwe Lilongwe Blantyre 239 Kasungu 111 350 Liwonde 206 83 Nkhotakaota 131 370 Nkhata Bay 413 652 Mzuzu 367 680
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8.3.3. Principal Transport Corridors in Malawi

8.3.3.1. Mwanza Blantyre (Mozambique Border) Origin
Mwanza S 15 34 42.19 E 34 28 38.48 105 km Jan - Mar 3 hours Apr - Jun 3 hours Jul Sep 3 hours Oct - Nov 3 hours
Location Details
Destination
Blantyre S 15 47 34.95 E 34 59 36.93
This is a tarred road and in good condition throughout the year. The road from the Shire River to the border has many very steep inclines and travel in both directions is very slow.
8.3.3.2.
Blantyre Lilongwe Origin

Blantyre S 15 47 34.95 E 34 59 36.93 239 km Jan - Mar 8 hours Apr - Jun 8 hours Jul Sep 8 hours Oct - Nov 8 hours
Location Details
Destination
Lilongwe S 13 57 33.04 E 33 47 32.52
This is a tarred road and in good condition throughout the year. There are many steep sections along this route which makes travel very slow.
8.3.3.3.
Dedza Lilongwe (Mozambique Border) Origin

Dedza S 14 24 01.22 E 34 19 31.10 87 km Jan - Mar 2 hours Apr - Jun 2 hours Jul Sep 2 hours Oct - Nov 2 hours
Location Details
Destination
Lilongwe S 13 57 33.04 E 33 47 32.52
This is a tarred road and in good condition throughout the year. This route is taken by traffic from Beira to Lilongwe.
8.3.3.4.
Lilongwe Mchinji (Zambia Border) Origin

Lilongwe S 13 57 33.04 E 33 47 32.52 110 km Jan - Mar 2 hours Apr - Jun 2 hours Jul Sep 2 hours Oct Nov 2 hours
Location Details
Destination
Mchinji S 13 47 48.00 E 32 53 22.00
This is a tarred road and in good condition throughout the year but cross-border traffic between Malawi and Zambia is very uncommon.
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Location
Malawi to Zambia Malawi to Mozambique Malawi to Mozambique Malawi to Mozambique Malawi to Mozambique Malawi to Tanzania
Direction
West (Central) South-east South West West North
Border
Machinji Mulanje Nsanje Dedza Mwanza Karonga
8.3.5. Bridges
Malawi has many small bridges of modest construction and during annual flooding seasons many suffer from varying degrees of damage. Any bridges along key arterial routes are promptly replaced by temporary constructions until repairs can be undertaken.
8.3.5.1.
Kamuzu Bridge
The Kamuzu Bridge crosses the Shire River approximately 80 kms downstream from the lake outlet and is the biggest bridge in Malawi. This bridge is situated on the main highway between Lilongwe and Blantyre and also on the route to the principal border crossing with Mozambique of Mwanza.
The Kamuzu Bridge crossing the Shire River at Zalewa Junction
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Security within Malawi is generally very good and the UN Security Phase for Malawi is Phase 0.
Security
Good Bad Unknown

Axle Configuration
Steering Axle Single Drive Axle Tandem (2) Drive Axles Triple (3) Drive Axles
Weight (kg)
8,000 10,000 18,000 24,000
With respect to the Gross Vehicle Mass, the maximum permissible weight is 56,000kg. However the vehicle axle configuration has to be taken into account when determining the GVM which may vary from vehicle to vehicle. Thus for tractor unit plus trailer of six-axle tyre combination will have a maximum GVM of 50 MTs. In other words the load carried by the vehicle should not weigh more than 30 MTs.
8.3.8. Weighbridges
The National Roads Authority is currently operating four fixed weighbridges at Songwe, Mchinji, Balaka and Mwanza. Continued and consolidated enforcement of axle load control at the various
weighbridge stations and on the whole there is minimal overloading in Malawi with only 1.15% of 25,900 vehicles that were weighed from October 2003 to June 2004.

Initially, WFP CO operated 2 x 3 ton Toyota Dyna trucks however in June 2005, a fleet of 47 M621 cargo trucks, a recovery truck and a fuel tanker, all donated by Norwegian Red Cross/International Federation of the Red Cross (IFRC). These are 6x6 with 3.5mt payload capacity. In January 2008, WFP Malawi received 15 new 4x4 Isuzu trucks. They are 5 ton payload capacity.
8.3.10.
Workshops
WFP Malawi operates its own truck maintenance workshop for its fleet of trucks. It is staffed by a Service Manager, a transport supervisor, a head mechanic, 3 mechanics, 1 welder and 1 autoelectrician. The workshop personnel are supervised by the Blantyre Sub-Office, Logistics Officer.
WFP trucks from the Malawi fleet in Thyolo District in southern Malawi
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8.3.11.
Name Telephone Email
Transport Companies
Wilfred Banda ---or--- Orison Mapemba +265 1 774 666 Fax: +265 1 774 596 wilfred.banda@wfp.org ---or--- orison.mapemba@wfp.org
8.3.12.
WFP Transport Rates
Transport rates in Malawi are calculated from the two principal despatch locations of Blantyre and Lilongwe to each of the districts served by these two loading locations so an indication of rates is available from WFP Malawi as an indicator.
8.3.13.
RTOA
Overland Transporters
Capacity
Transport Broker Email: rtoa@sdnp.org.mw 70 x 30 Mt trucks 80 x 30 Mt trucks Email: sama@fasthaul.net 25 x 30 Mt trucks 40 x 30 Mt trucks Email: hanif@globemw.net 32 x 30 Mt trucks 37 x 30 Mt trucks 90 x 30 Mt trucks 80 x 30 Mt trucks 30 x 30 Mt trucks 50 x 30 Mt trucks Email: abdul@sikumw.com 50 x 30 Mt Trucks 138 x 30 Mt trucks Email: alqana@transcommw.com 52 x 30 Mt trucks Email: info@transmaritime.net
Company Name
Contact Details
Tel: +265 1 670 422 Fax: +265 1 671 423 Mob: +265 8 828 165 Mob: +265 8 823 320 Fax: +265 1710 264 Tel: +265 1 724 4537 Fax: +265 1 726 537 Tel: +265 1 678 523 Mob: +265 9 951 234 Tel: +265 1 677 769 Fax: +265 1 677 738 Mob: +265 8 300 900 Mob: +265 9 950 737 Mob: +265 8 200 008 Mob: +265 9 951 001 Fax: +265 1 726 537 Mob: +265 8 851 001 Mob: +265 9 950 001 Mob: +265 8 823 610 Fax : +265 1 710 456 Mob: +265 8 829 089 Tel: +265 1 710 201 Fax: +265 1 710 254 Tel: +265 1 676 100 Fax: +265 1 672 500
AS Investments Gaffar Transport Good on Wheels Hanif Enterprises Kwenda Jenda Transport Mulli Brothers Nationwide Transport Ninkawa Transport Riaz Mahomed Transport Siku Transport Simana Transport Transcom Transmaritime Transporters
8.3.14.
Malawi Domestic Transporters

Contact
Mr. N. Kasmani Mr. I. Changa Mr. H. Mangazi Mr. N. Osman Mr. F. Kamwana Mr. A Sama Mr. M. Darby Mr. M. Mkumba Mr. J. Liganga Mr. L. Mulli Mr. K. Kaunda Mr. H. Patel
Transporter
Apex Trucks Changa K Gen. Dealers Chidzukulu Transport Fast Track Carriers Fermak Transport Gaffar Transport GDC Transport Kwenda Jenda Tsport Mali Transport Brokers Mulli Brothers Mwenera Transport Nationwide Transport
Telephone
+265 1 754 610 +265 1 236 353 +265 9 380 444 +265 1 645 955 +265 8 821 338 +265 8 823 320 +265 1 694 399 +265 8 821 106 +265 8 853 316 +265 9 950 737 +265 8 828 026 +265 1 750 128
Fax
+165 1 751 430 +265 1 869 353 +265 1 471 293 +265 1 641 800 +265 1 826 123 +265 1 710 264 +265 1 683 413 +265 1 677 769 +265 1 645 637 +265 1 657 265 +265 1 332 276 +265 1 750 363
Category
B C C B B B B B A A A B
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Progressive Transport RE Enterprises Sabro Associates Sammys Transport Siku Transport Transport Association of Malawi Category A Category B Category C
Mr. H. Osman Mr. B. Ellias Mr. S. Bagus Mr. S. Suleman Mr. A. Rashid Mr. L. Milazi
+265 8 842 698 +265 8 841 403 +265 9 510 749 +265 9 946 786 +265 1 675 022 +265 1 710 129
+265 1 641 870 +265 1 755 980 +265 1 672 301 +265 1 841 811 +265 1 675 644 +265 1 710 129
C A A A A A
Transporters with a mix of truck sizes. Ideal for Long haul (transfers), Off-road (small trucks) Suitable for all routes Transporters with 25 - 30 Mt trucks only. Ideal for Inter warehouse transfers and districts with good road access for large trucks. Transporters with mostly small trucks Suitable for off-road conditions to a certain limit as the trucks are not 4X4.
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8.4.
Zambia
The Zambia National Road Fund Agency (NRFA), formerly known as National Roads Board (NRB) was established in 2002 to administer the Road Fund. Subsequently, additional responsibilities have been added for co-ordination and management of various donor financed programmes. The NFRA is also responsible for the management of road funding, maintenance, collating statistical data and administering road safety programmes.
National Road Fund Agency of Zambia

Address Contact Tel, Fax & Mobile Mobile Email Web Address National Road Fund Agency, P.O. Box 50695, Lusaka, Zambia. Robby Ngulube Tel: +260 211 253 088 +260 977 939 253 Rngulube2002@yahoo.com ---or--- roadfund@nrfa.org.zm www.nrfa.org.zm/index.html Fax: +260 211 253 404
8.4.1. Zambia Roads Classification

Classification
All Roads
Paved
20,117
Unpaved
28,123
Dirt
43,200
Total
91,440
Condition (2005)
Good Fair Poor Total
Distance (km)
11,467 4,426 4,224 20,117
Percentage
57% 22% 21% 100%
8.4.2. Zambia Distance Matrix

(Kms) Lusaka Mongu 581 Livingston 472 Kawambwa 729 Chipata 569 Mporokoso 581 Chigola 410

Location
Angola Botswana D.R.Congo D.R.Congo Malawi Mozambique Namibia Tanzania Zimbabwe Zimbabwe
Direction
West South-west North North East East South-west North-east South South-east
Border
No Official Border Kazungula Kasumbalesa Mpalungu Harbour Chipata Chanida Sesheke Nakonde Victoria Falls Chirundu
Please note: The main entry point from Zambia to Angola is via Namibia
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8.4.4. Principal Transport Corridors in Zambia

8.4.4.1. Lusaka Chirundu, south to the Zimbabwe Border Origin
Lusaka S 15 24 49.12 E 28 19 02.41 136 km
Location Details
Town or city Latitude Longitude Total Distance
Destination
Chirundu S 16 02 13.33 E 28 50 60.70
Jan Mar Apr Jun Jul Sep Oct Nov Usage & Transit Wet & Dry Season Driving 3 hours 3 hours 3 hours 3 hours time for trucks & trailers This section of road forms the southern section of the Great North Highway which links Zambia with Zimbabwe and South Africa further to the south. The highway starts Comments 55 km south of Lusaka, just across the Kafue Bridge, which comes up from the border town of Chirundu and Harare in Zimbabwe and Beira in Mozambique.
8.4.4.2.
Lusaka Kazungula, south to the Botswana Border Origin

Lusaka S 15 24 49.12 E 28 19 02.41 600 km
Location Details
Destination
Kazungula S 17 47 28.20 E 25 15 57.10
Jan Mar Apr Jun Jul Sep Oct Nov Usage & Transit Wet & Dry Season Driving 36 hours 36 hours 36 hours 36 hours time for trucks & trailers This connection forms part of the SADC north-south link which connects the Port of Comments Durban with Lusaka and further north. The crossing over the Zambezi River is by pontoon but plans are underway to construct a bridge.
8.4.4.3.
Lusaka Mpulungu, north to the Tanzania & DRC Borders Origin

Lusaka S 15 24 49.12 E 28 19 02.41 1,100 km
Location Details
Destination
Mpulungu S 08 45 41.86 E 31 06 51.00
Jan - Mar Apr - Jun Jul Sep Oct - Nov Usage & Transit Wet & Dry Season Driving 4 days 3 days 3 days 4 days time for trucks & trailers The Great North Road runs north from Lusaka through Kabwe, Kapiri Mposhi, Serenje, Mpika, Kasama, Mbala and Mpulungu on the shores of Lake Tanganyika which is a mooring point for barge movements along the lake to several destinations in DRC. It Comments also links with the Tanzam Highway, via Tunduma, which provides a good route through to Dar es Salaam and East Africa.
8.4.4.4.
Lusaka Chipata, east to the Mozambique & Malawi Borders Origin

Lusaka S 15 24 49.12 E 28 19 02.41 569 km Jan - Mar 24 hours Apr - Jun 24 hours Jul Sep 24 hours Oct - Nov 24 hours
Location Details
Town or city Latitude Longitude Total Distance Usage & Transit Wet & Dry Season Driving
Destination
Chipata S 13 38 10.20 E 32 38 20.88
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time for trucks & trailers Comments The Great East Road is a major road in Zambia and the only highway linking its Eastern Province with the rest of the country. It is also the major link between Zambia and Malawi and between Zambia and northern Mozambique.
8.4.4.5.
Lusaka Mongu, to the west of Zambia Origin

Lusaka S 15 24 49.12 E 28 19 02.41 581 km
Location Details
Destination
Mongu S 15 16 11.00 E 23 08 00.00
Jan Mar Apr Jun Jul Sep Oct Nov Usage & Transit Wet & Dry Season Driving 36 hours 36 hours 36 hours 36 hours time for trucks & trailers The Great West Road runs from the capital, Lusaka, to Mongu, capital of the Western Province. It connects that province to the rest of the country, as well as being one of Comments two routes to the south-west extremity of North-Western Province. It also serves as the main highway of the western half of Central Province.
8.4.4.6.
Trans Caprivi Highway
The TransCaprivi Highway is a section of the Walvis Bay Corridor, a trade route linking land-locked Zambia (and neighbouring countries such as DR Congo, Malawi and Zimbabwe) to the Walvis Bay port on the Atlantic Ocean and was opened in 1999. It runs from Rundu, in north eastern Namibia, along the Caprivi Strip to Katima Mulilo on the Zambezi River which forms the border between Namibia and Zambia. The Katima Mulilo Bridge spans the river to the Zambian town of Sesheke from where a recently upgraded paved road runs to Livingstone joining the main southern highway to Lusaka, connecting onwards to the Copperbelt. An example of the function of the corridor as a trade route is that trucks carry copper ore concentrate from mines in South-East DR Congo across Zambia and down the TransCaprivi Highway to the copper smelter at Tsumeb in Namibia. The refined copper is then exported from Namibian ports. Although situated in southern Africa, the TransCaprivi Highway is part of the most northerly paved highway route linking the Atlantic and Indian Oceans.
8.4.5. Bridges
8.4.5.1. Katima Mulilo Bridge
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The Katima Mulilo Bridge links Namibia's Walvis Bay via the Trans Caprivi Highway over the Zambezi River between Katima Mulilo in Namibia and Sesheke in Zambia. Construction of the bridge was completed in 2004 and it is 900m long. The structure is the corner stone and end point of the Walvis Bay to Lusaka, Ndola and Lubumbashi Corridor (Trans Caprivi Corridor).
8.4.5.2.
Victoria Falls Bridge
Completed in 1905 is constructed from steel; the bridge is 250 metres across, with a main arch spanning 156 metres, and 128 metres above the lower water mark of the Zambezi River. It carries a road, railway and footway and is the only rail link between Zambia and Zimbabwe and one of only three road links between the two countries. The age of the bridge and maintenance problems have led to traffic restrictions at times. Trains cross at less than walking pace and trucks were limited to 30 Mt, necessitating heavier trucks to make a long diversion via the Kazungula Ferry or Chirundu Bridge.

Axle Configuration
Single Drive Axle Tandem (2) Drive Axles Tri (3) Drive Axles Maximum Permissible Weight Maximum Permissible Length
Weight (kg)
8,300 16,000 24,000 55,000 22m
8.4.7. Weighbridges
The limits on all the Axle Configurations are checked at both the fixed and portable weighbridges. This applies to all vehicles with a carrying capacity in excess of 6.5 MTs. As a statutory requirement, all heavy vehicles with various axle combinations, whether loaded or not including big inter-city busses shall be expected to stop and be weighed at designated weighbridge stations.
Zambia Road Development Agency

Address Telephone Fax Email Web Address Axle Load Project, Road Development Agency, P.O. Box 50003, Lusaka, Zambia. +260 1 253 801, +260 1 253 002 +260 1 253 404 RDA_HQ@roads.gov.zm www.rda.org.zm
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Fixed weighbridges are located at Kafue (near Lusaka), Kapiri Mposhi (near Ndola), Chipata (Malawi Border) and Mpika (on the route to Tanzania). There are 9 regional offices, details for these can be found on the following website; http://www.rda.org.zm/contact_us.htm

WFP has no trucks in Zambia.
8.4.9. Transport Companies

Name Mobile Telephone Fax Email Walimila Simwanza +260 977 666 775 +260 211 254 066 +260 211 252 955 walimila.simwanza@wfp.org
8.5.

8.5.1. General Conditions
Since colonial times and into the late 1970s the countrys roads have been subordinated as a transport means to the river-railroad system and no comprehensive network of highways exists between the principal urban centers or administrative seats. In 1977 it was estimated that there were a total of 170,000 kms of which about half were considered to have some importance nationally. The remaining 65,000 to 80,000 kms were only of local interest. Only about 2,250 kms were asphalted, the remaining roads had gravel or earth surfaces and all were generally poorly maintained. Congos extensive river network posed problems in many places for road transport. Roads in the areas of civil disturbance have deteriorated substantially. Rather widespread deterioration also has occurred and no rehabilitation efforts have been made for long time. Office des Routes was assigned national responsibility for road maintenance and construction since 1972. However this body is not functional at present due to lack of funds. Road infrastructures are generally in bad condition. Many roads are impassable during the rainy season. In addition the dry season the roads become very sandy and trucks can get stuck. The domestic route having the greatest significance to the national economy is that between the major mining region in the southeast and the seaport of Matadi, comprising a rail link from Lubumbashi to Ilebo, river shipment from Ilebo to Kinshasa, and another rail link to Matadi. This was known as the National Way and its importance as a completely internal route acquired a further meaning in the mid 1970s. Only 1.3% of roads in DRC are asphalted although some 7,200kms of road rehabilitation projects are underway. The Ministry of Planning is overseeing the road rehabilitation projects. The World Bank is financing some 3,500 kms of national roads. The European Union is financing 2,000kms of road projects between Matadi and Kinshasa, Kinshasa and Bandundu, Kenge and Mbandaka. They are also financing a project between Kisangani and Goma. DFID is financing 1,300kms of road rehabilitation projects between Gemena and Kisangani. KFW is financing 280kms of road projects in the Kivus and Orientale province. Finally the African Development Bank is financing 150kms between Kinshasa and Kenge. Back to Top of Chapter or back to Table of Contents
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9.
9.1.
Rail Transport Assessment

Mozambique
Mozambique Ports & Railways CFM

Contact Address Telephone Web Rui Fonseca P.O. Box 1291, Maputo, Mozambique +258 21 431 702Fax : +258 21 313 364 www.cfmnet.co.mz
9.1.1. Overview
Mozambique Ports and Railways or Portos E Caminhos De Ferro De Mocambique (CFM) is the parastatal authority that oversees the railway system of Mozambique and its connected ports. The rail system is composed of a total of 2,983 km rail of the 1.067 m gauge that is compatible with neighbouring rail systems. The railway system developed over more than a century from three different ports at the Indian Ocean that serve as terminals for separate lines to the hinterland. Management has been largely outsourced. At this time there is no directly interconnecting rail service between the three lines. Each line has its own development corridor. In 2007, CFM had only 600 wagons operational and leased others from Spoornet in South Africa. In 2007 they signed a $30 million contract to refurbish a further 829 wagons.
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9.1.2. Maputo Corridor

Caminhos de Ferro de Mozambique CFM South
Contact Address Telephone Web Inacio Rodrigues Junior Railway Director Sede Maputo, P.O. Box 1219, Maputo, Mozambique +258 21 430 894 Fax: +258 21 430 894 www.cfm.co.mz/RG_line.htm
The central nucleus of the Maputo corridor is the international Port of Maputo, located in Maputo Bay, with three railway sub-corridors. Maputo and Matola are the terminals of the Maputo line that links to north-eastern part of South Africa. The Maputo line is managed by the NLBP (New Limpopo Bridge Project Investments) together with Spoornet (South African rail operator) and CPM with the aim to rehabilitate and operate the line to the border of South Africa at Komatipoort which links to Johannesburg. The other two lines link with Swaziland and Zimbabwe. The company has projected that freight traffic will increase from 2.9m tonnes per annum to more than 6.8m, and feasibility studies for electrifying the line will be carried out if justified by future volumes.
Limpopo Line To Zimbabwe Origin

Railway station name Town or city (closest) Longitude Longitude Total Route distance Comments Port of Maputo Maputo S 25 57 37.36 E 32 33 16.62
Destination
Chicualacuala Chicualacuala S 22 04 18.46 E 31 40 51.36
534 km The link with Zimbabwe and is used for imports and exports of general cargo, industrial consumables, sugar, steel, ferro-chrome and tobacco. A passenger service is available; the journey takes 14 hours and stops at 36 stations.
Gobo Line to Swaziland Origin


Destination
Gobo Fronteira Gobo S 26 15 27.58 E 32 05 05.00
74 km The link with Swaziland and is essentially used for transport of imports and exports sugar, coal, containerized fruits and wood.
Ressano Garcia Line to South Africa Origin

Destination
Komatipoort Komatipoort S 25 26 13.26 E 31 57 07.84
88 km The link with South Africa and is for transport of imports and exports coal, steel, fruit, wood and miscellaneous containerised merchandise. A passenger service is advertised but schedules are difficult to obtain and often outdated.
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9.1.3. Beira Corridor

Companhia Dos Camihos De Ferro Da Beira CFM Central
Contact Address Telephone Email Web Candido Jone 2nd Floor, Beira Station Building, P.O. Box 472, Beira, Mozambique Tel: +258 23 326 997 ca.jone@teledata.mz www.cfmnet.co.mz Fax: +258 23 324160 Mob: +258 82 501 034
The Beira Port is the terminal of the Beira railroad, the oldest railway system of Mozambique. CCFB is a company incorporated in Mozambique jointly by the Indian Ministry of Railways Corporations, RITES and IRCON and CFM of Mozambique for management of the concession of the Beira Rail Corridor. The concession is for the upgrading and operation of the Beira Machipanda Line and reconstruction of and rehabilitation of the Sena Line with the primary aim to upgrade systems, improve cargo handling and cargo capacity building.
The Machipanda Railway station approximately 1 km from the Zimbabwe Border The Beira Railway Corridor consists of 2 lines, the Machipanda and the Sena Lines; The link with Zimbabwe and was opened in 1899. This line runs 317 kms from Beira port to Machipanda on the Zimbabwe border. The main cargo into Beira port is copper and granite from Zambia. The viability of this line is very dependant on the political situation in Zimbabwe.
Machipanda Line Origin

Railway station name Town or city (closest) Longitude Longitude Total Route distance

Destination
Machipanda Machipanda S 18 59 32.80 E 32 43 40.00 317 km
Port of Beira Beira S 19 49 08.10 E 34 50 03.50
The Sena line runs for over 600 km from Beira to Tete and on to Malawi and connects to the coal fields of Moatize and two branch lines to Marromeu and Malawi. This line closed due to the civil war in 1984. Rehabilitation of this line is currently being undertaken and is due to be completed in 2009/2010. In January 2007 the line was repaired as far as Mwanza.
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Once the line is operational it has an estimated capacity of 6.5 million tons/year. The Sena line crosses the Zambezi River on the Dona Ana Bridge. This is the closest bridge across the Zambezi to the sea and is sometimes used by light road vehicles to cross the river.
Sena Line (Not Operational) Origin

Railway station name Town or city (closest) Longitude Longitude Total Route distance
Destination
Malawi Mwanza S 15 34 42.26 E 34 28 40.84 670 km
Port of Beira Beira S 19 49 08.10 E 34 50 03.50
9.1.4. Nacala Corridor

Corredor de Desenvolvimento do Norte (CDN)
Contact Address Telephone Email Web Manuel Macopa, Chief Executive - Direco Ferroviria dos CFM-Norte, Avenida Do Trabalho, Instalaes da Antita, Nampula, Mozambique +258 26 218 709 ferrovia.norte@cdn.co.mz www.rrdc.com/op_mozambique_cdn.html Fax: +258 26 212 040
The Port of Nacala is the terminal of the Nacala Railway, the most recent addition to the railway system. It connects the Nacala Development Corridor and links to the Central East African Railway (CEAR) of Malawi. With further development the system may link up to the Beira railroad and to Zambia Railways The project includes the rehabilitation of the 77-km section of the line between Cuamba and the border with Malawi at Entre Lagos, infrastructure improvements for Malawi to improve drainage and reduce line interruptions during the annual rains, as well as refurbish the Port of Nacala. The Nacala Rail Corridor covers a distance of 872 kms, operates 8 locomotives with 595 wagons and in 2006 moved over 90,000 MTs of cargo. The line has a maximum speed of 50 kph with an average of 35 kph. The transit time from Nacala to the Malawi border is 22 hours. WFP currently does not use this line.
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9.2.
Zimbabwe
The National Railways of Zimbabwe

Contact Address Telephone Web Alvord Mabena General Manager P.O. Box 596, Bulawayo, Zimbabwe +263 9 363 111 www.nrz.co.zw
9.2.1. Rail Overview

The National Railways of Zimbabwe (NRZ) is a parastatal of the Zimbabwe Government and operates about 3,000 km of rail at the 1.067m gauge providing passenger and freight services. NRZ has an important transit function in the southern part of Africa and is well linked with neighbouring countries: toward the north, at Victoria Falls the system links to the Zambia Railways, crossing the Victoria Falls Bridge. Toward the Indian Ocean the system links to the Beira Railroad Corporation in Mozambique. A second line toward Mozambique reaches Maputo. To the west, a connecting line link ups to Botswana Railways to reach South Africa, eventually reaching Durban and Cape Town. A direct line to South Africa is provided from Bulawayo by the Beitbridge Bulawayo Railway.
Distances by Rail to key locations in Zimbabwe

Durban Durban Beira Beira Maputo Maputo Bulawayo (via Beitbridge) Harare Bulawayo Harare Bulawayo Harare 1,820 km 2,191 km 1,028 km 598 km 1,150 km 1,268 km
9.3.
Malawi
9.3.1. Rail Overview
Malawi Railways was run by a government corporation of that name until privatisation in 1999. With effect from 1st December 1999 the Central East African Railways consortium led by Railroad Development Corporation won the right to operate the Malawi Railways network. This was the first rail privatisation in Africa which did not involve a parastatal operator. The 797 km 1067 mm gauge line extends from the Zambian border at Mchinji in the west via Lilongwe to Blantyre and Makhanga in the south. At Nkaya Junction it links with the Nacala Corridor line going east via Nayuchi to Mozambique's deepwater port at Nacala. The link south from Makhanga to the Beira corridor has been closed since the Mozambique Civil War, with plans for reconstruction not yet realised. Plans have been made to extend the line from Mchinji to Chipata in Zambia, and there is a proposal to eventually link up from there with the TAZARA railway at Mpika. Freight traffic is predominantly exports through Nacala, including sugar, tobacco, pigeon peas and tea. Import traffic consists of fertiliser, fuel, containerised consumer goods and food products including vegetable oil and grain.
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9.3.2. Current Network

This Nacala corridor is currently the only viable means of Malawi exports and imports by rail. The rail distance from Nacala to Blantyre (Limbe) is 807 kms and Lilongwe (Kanengo) is 1007 kms. All traffic on the Nacala corridor is being managed by Central East Africa Railways, CEAR in Malawi and in Mozambique by CDN (Northern Corridor Development). Both these companies are subsidiaries of Spoornet of South Africa that obtained the operational concessions for the entire railway network. CDN have also managed the Port of Nacala since Feb 2006.
At the moment one block train of approx 30 wagons is leaving Nacala every day pulled by two CDN locomotives in tandem. At Cuamba, 70 Kms from the border with Malawi interchange takes place and CEAR traction takes over from CDN for the rest of the journey. At Liwonde the block train is then split per destination; south to Blantyre and north to Lilongwe. Average transit time from Nacala to Liwonde is 48 hrs and an additional 6 hrs to Blantyre and 16 hrs to Lilongwe. In the past culverts were constructed with galvanized corrugated sheet lining. This lining is sometimes removed by third parties causing the collapse of such culverts. Therefore CEAR is now in the process of replacing all sheeting with concrete ducts to avoid such incidents in the future. CEAR/CDN has installed a satellite communication system along all the lines and also all locomotives are equipped with sat-com. This has greatly enhanced the security and coordination between the different operation centres/stations and the trains. CEAR has also hired a safety manager who works with the village Chiefs to safeguard the railway; and to avoid damages of cargo and thefts during the journey, security on the trains have been reinforced by having armed safety guards on board. SDV/AMI in Lilongwe as a major freight forwarder confirmed that at present a two month backlog of containerized cargo in the port of Nacala has been worked away by CEAR/CDN and that at present there are no delays in despatches of containers from Nacala. Major clearing and forwarding agents in Nacala, (Manica and Mocargo), confirmed that at present cargo can reach Malawi destinations within 4 days after completion of customs documentation at Nacala. Since a standard customs transit procedure takes three days, this means that cargo does reach destination one week after landing at the Port of Nacala.
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9.4.
Zambia
Zambia Railways (ZR) is the national railway of Zambia, one of the two major railroad organizations in Zambia, which is also referred to as Railway Systems of Zambia (RSZ). The other system is the Tanzania-Zambia Railway Authority (TAZARA) that interconnects with the ZR at Kapiri Mposhi and provides a link to the Tanzanian port of Dar es Salaam. Zambia Railways (ZR) extends from Victoria Falls Bridge on the Zimbabwe border to the Copperbelt area in the north where it links up, via the DRC, with the Benguela Railway to the Angolan Port of Lobito. ZR extends from the junction with Zimbabwe Railways at Victoria Falls to Lusaka (474 km), Kapiri Mposhi (junction with TAZARA, 658 km) and then to the Copperbelt (Ndola, 782 km, through Chingola, 916 km) with a total track length of 1,273 km. 846 Km of this track is main line, with the rest comprising branch lines. All lines are single track. Most of the traffic is within the Copperbelt (50-60%) and south to Lusaka (25-30%). Traffic volumes have decreased in recent years but the privatisation of the copper mines presents improved prospects. ZR's rolling stock currently comprises 66 mainline and 14 shunt locomotives, 5,300 wagons and 75 passenger coaches. WFP rarely use in Zambia and the transit-time for cargo tends to be discouraging to most businesses.
9.5.

The railway and river crossings are run by a state company Socit des Chemins de fer Congolais (SNCC). Over the years and with the war the railway has fallen into disrepair with railway tracks, wagons and locomotives needing to be rehabilitated and replaced. There are two separate railway networks one from Matadi to Kinshasa and a much more extensive network from Sankania in Zambia through Lubumbashi. In the East the rail network is 3,641 km with 858 km electrified between Lubumbashi and Kamina and Tenke and Mutshasha. There are 10 engines for the electrified tracks in working order and another four that could be rehabilitated. One of SNCCs major problems is that they do not even have enough funds to regularly maintain the engines; they do not have the funds to purchase the larger spare parts. There are 28 diesel-electric locomotives for the non-electrified lines (most of the Eastern network) but only about 18 are operational. However as only 18 are operational it seems that they are allocated on an ad hoc basis with the largest number of locomotives being placed on the Lubumbashi Mwene Ditu lines where there is a large amount of trade. For the Lubumbashi Kolwezi (mining) Gecamines has leased two locomotives from South Africa and another mining company Cargo Management has leased three locomotives from RSZ (in Zambia). In terms of wagons, SNCC claim to have approximately 4,000 open wagons, closed wagons and container carriers; however 50% of these wagons are beyond repair. SNCC estimates that they have about 1,500 wagons that are in working order but nearly all of them need maintenance.
Route
Tenke- Dilolo Kamina-Dilolo Kabalo-Kalemie Kabalo-Kindu Ubundu-Kisangani Back to Top of Chapter or back to Table of Contents
Distances (kms)
522 447 273 441 125
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10.
Storage
10.1. Mozambique
10.1.1. Storage Overview
One of the main providers of storage around the country is the ICM (Instituto de Cereais de Moambique) or Mozambican Cereals Institute. The ICM possesses 498 warehouses with a total grain storage capacity of nearly 200,000 MT, concentrated in the areas with greatest agro-potential. The locations with the greatest storage capacity are mostly in the centre and the north, with 44% and 34% of the ICM storage capacity respectively. The provinces with greatest capacity are Zambezia and Gaza, with 17% each, followed by Nampula with 15%, Tete with 12% and Cabo Delgado with 11%.
10.1.2.
Storage Locations
Warehouses 24 47 11 82 31 35 57 67 190 112 61 53 226 Storage Capacity (Mt) 4,100 31,480 5,350 40,930 8,700 18,075 23,125 32,350 82,250 28,885 14,530 20,600 64,015 % 2 17 3 22 5 10 12 17 44 15 8 11 34
ICM Storage Capacity By Province and Region

Province / Region Maputo Gaza Inhambane Southern Region Sofala Manica Tete Zambezia Central Region Nampula Niassa Cabo Delgado Northern Region
Total
498
187,195
100
10.1.3.
Maputo Warehouse
All WFP commodities are stored in the STM compound described in this section. This complex is also used by customs that use it as a vehicle storage area for imported cars waiting to be registered. WFP have a good relationship with the customs authority and goods that have not been cleared in the port can be kept in this warehouse until the paperwork is finalized. 3 Wiikhalls were installed by WFP in early 2007 and can be used for spill over capacity. They have not being used since April 2007. STM have another complex in Matola that was used by WFP up to 2006. It is better to keep storage in one facility and WFP now store everything here.
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Overview
Total number of warehouses/stores Total storage Customs bonded WFP Contact Warehouse Telephone 1 x 12,000 Mt and 3 x 500 Mt Wiikhalls 13,000 Mt Yes Customs use it for storage of cars Samson Mabasso +258 21 483 900
Location Details
Province/district Town or city (closest) Warehouse/site name Street address Maputo Maputo Terminal Internacional de Mercadorias Das Mahotes Rua da Gare N 312, P.O. Box 2316, Maputo
Access
Distance from main town/village Road condition to warehouse Is vegetation a hindrance to access? Rail siding On the railway from Limpopo Line from Maputo 5 km from the Port of Maputo 10 20 minutes Good Yes to Zimbabwe
Ownership
Owners name Managers name Telephone Fax Email STM (Sociedade de Terminals de Mozambique), P.O. Box 2316, Maputo, Mozambique Oscar Bessa Gomes Director +258 21 305 248 +258 21 305 251 gtinvest@mail.tropical.co.mz
Warehouse Complex A
Type Condition of Walls Condition of Ceiling Condition of Doors Condition of Floor Ventilation Platform type Concrete Excellent Excellent Excellent Excellent Excellent 1x Rail siding with covered awning 1x Indoor rail siding
Warehouse Size
Length (m) Width (m) Height (m) 150 80 6
Warehouse (Mt)
Total capacity WFP current use WFP potential use
Capacity
12,000 5,000 12,000
Warehouse Cost
Warehouse Rent Insurance Cargo Handling Rate 0.50 0.50 4.50 US$/Mt US$ US$/Mt
Facilities
Access Water access Good Good
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Drainage Gutters Electricity Backup Generator (s) Fire Extinguishers Covered Parking Space Warehouse Boundaries Fuel Available Stock Management System Yes No Yes
Good Good N hrs/day N N No Wall on roadside and a fence around the back No Yes WFP Compass System Max 24 hours 0 30
Cargo Handling
Skilled Staff Unskilled Staff Mechanical Handling Equipment Pallets 5 WFP personnel Up to 4 teams of 20 Cost - $2.50/Mt to load or off-load 6x 2.5 Mt forklifts owned by STM Yes
Use of Pesticides and Fumigants

Cleanliness Signs of rodent activity Pest control measures Good Low Yes
Security of Compound
Good Average Poor
10.1.4.
Beira Warehouses
There are 3 main warehouses used by WFP in Beira. Beira Port Warehouse Owned by Cornelder de Mocambique. Beira Local warehouse Manica Freight Services Complex N 1 Beira Transit Warehouse Manica Freight Services Complex N 2
10.1.4.1.
Beira Port Warehouse
Overview
Total number of warehouses/stores Total storage Customs bonded WFP Contact 8x 5,500 Mt N 3 rented by WFP 5,500 Mt Yes Bharat Kumar Mob: +258 82 562 1930
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Location Details
Province/district Town or city (closest) Warehouse/site name Street address Sofala Beira Port Transit Warehouse N 3 Port of Beira
Access
Distance from main town/village Road condition to warehouse Rail siding On the railway from Port of Beira Centre of town Good Yes to Zimbabwe
Ownership
Owners name Managers name Mobile Email Cornelder de Mocambique Orlando Guilherme Belo Production Director +258 82 501 9090 orlando.belo@cornelder-moy.com
Warehouse Complex A
Type Condition of Walls Condition of Ceiling Condition of Doors Condition of Floor Ventilation Platform type Concrete Excellent Excellent Excellent Excellent Excellent Space for 3 4 trucks to load at back of the warehouse (Picture above). This is not covered, if it is raining 2 trucks can load from the front of the warehouse - this is a slower process.
Warehouse Size
Length (m) Width (m) Height (m) 80 25 7
Warehouse Capacity (Mt)

Total capacity WFP current use
WFP potential use
Warehouse Cost
Warehouse Rent Insurance Cargo Handling Rate 7,500 0.00 1.25 US$/Month US$ US$/Mt
5,000 3,000 12,000
Facilities
Access Drainage Gutters Electricity Backup Generator (s) Fire Extinguishers Covered Parking Space Warehouse Boundaries Fuel Available Stock Management System Yes Yes Yes Good Good Good N hrs/day N N No Open to the rest of the port area No Yes WFP Compass System Max 24 hours 1 N/A
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Cargo Handling
Skilled Staff Unskilled Staff Mechanical Handling Equipment Pallets 2 WFP personnel 3 - 4 teams of 16 Cost - $2.50/Mt to load or off-load No Yes

Cleanliness Signs of rodent activity Pest control measures Good Low Contract with SGS who monitor weekly
Security of Compound
Good Average Poor
10.1.4.2.
Beira Local & Transit Warehouses
Manica Freight Services have two warehouse complexes in Beira and these are both used by WFP. Both warehouses are about 500m apart.
Overview
Total number of warehouses/stores Total storage Customs bonded WFP Contact 6x 3,000 Mt (N 1 6) 1x 6,000 (N 7) 24,000 Mt No Fernando Manteiga Mob: +258 82 579 0350
Ownership
Province/district Managers name Contact detail Manica Freight Services Cypriana Mbewe Warehouse Manager +258 82 525 8933
Location Details
Province/district Town or city (closest) Warehouse/site name Sofala Beira Manica Freight Services - Complex 1 & 2
Access
Distance from main town/village Road condition to warehouse Rail siding On the railway from 4 km from the port The last 500m is not in good condition Yes Port of Beira to Zimbabwe
These are used by WFP for all local cargo (for programmes inside Mozambique) Warehouse No 1 is used by WFP for Non Food Items Warehouse Numbers 2 & 7 are used by WFP There is extra capacity for WFP in the other warehouses
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10.1.4.3.
Beira Manica Complex N 1
Warehouse Complex A
Type Condition of Walls Condition of Ceiling Condition of Doors Condition of Floor Ventilation Platform type Concrete Good Fair Fair Good Good Raised and covered rail and truck sidings. No WFP items are dispatched by rail from here.

Total capacity Current use by WFP Potential use by WFP 24,000 2,000 24,000
Warehouse Cost
Warehouse Rent Insurance Cargo handling Rate 0.35 5.58 5.50 US$/Mt US$ US$
Facilities
Access Drainage Gutters Electricity Backup Generator (s) Covered Parking Space Fuel Available Stock Management System Fair Fair Fair Yes No No No Yes WFP Compass System N hrs/day 24 hours
Cargo Handling
Skilled Staff Unskilled Staff Mechanical Handling Equipment Pallets 2 WFP personnel Up to 200 No Yes

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10.1.4.4.
Beira Manica Complex N 2
Warehouse Complex A
Type Condition of Walls Condition of Ceiling Condition of Doors Condition of Floor Ventilation Platform type Concrete Excellent Excellent Excellent Excellent Excellent Trucks can drive into the warehouse to load and there are also rail inside the complex.

Total capacity Current use by WFP Potential use by WFP 20,000 4,000 20,000
Warehouse Cost
Warehouse Rent Insurance Cargo Handling Rate 0.35 5.58 5.50 US$/Mt US$ US$/Mt
Facilities
Access Water access Fire Extinguishers Electricity Backup Generator (s) Covered Parking Space Warehouse Boundaries Fuel Available Stock Management System Good Good Fair Yes No No Wall No Yes WFP Compass System No hrs/day No 24 hours 0
Cargo Handling
Skilled Staff Unskilled Staff Mechanical Handling Equipment Pallets 2 WFP personnel Up to 200 No Yes

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10.1.4.5.
Nacala Warehouses
WFP are using a warehouse owned by Manica Freight Services in Nacala, details available from;
Contacts Manica Freight Services Warehouse - Nacala

Name Position Telephone Mobile Email Azevedo Daniel WFP Senior Logistics Assistant Nampula Office +258 26 215 377 +258 82 298 4790 azevedo.daniel@wfp.org
Other warehouses in Nacala include the Mocargo Warehouse;
Contacts Mocargo Warehouse - Nacala

Address Telephone Website Contact Mobile Email Zone Portuaria N 8, P.O. Box 105, Nacala, Mozambique +258 26 215 377 www.mocargo.co.mz Jaime Peula Branch Manager +258 82 601 844 jpeula@teledata.mz
The 3,000 Mt warehouse is located on the outskirt of Nacala centre. The warehouse is well ventilated with good security. The company has their own office connected to the warehouse.
10.1.5.
Company Address Telephone Website
Fumigation and Spraying

SGS Mozambique 10th Floor, Rua do Bagamoya N 232, Maputo, Mozambique +258 21 313 488 Fax: +258 21 232 499
Contacts Pest Control Contractors
www.sgs.com/contact_us.htm?clickedcountry=85 Beira, Nacala, Quelimane, Tete (Contact: Ivo Martinho +258 82 492 8180) Cargo inspections, fumigations, rodent control and superintendence
Regional Offices Services

Company Address Telephone Website Regional Offices CAFUM Fumigacoes P.O. Box 41, Nacala, Mozambique +258 26 526 235 www.cafum.pt Nacala, Quelimane (Mob: +258 82 124 2170)

Company Address Telephone Email Website Regional Offices Intertek Caleb Brett Avenida Marien Nguabi N 214, Maputo, Mozambique +258 21418 686 Fax: +258 21 418 687
Ops.cbe-maputo@intertek.com
www.intertek.com/aboutintertek/contactintertek/globaldirectory/?country=mozambique
Maputo, Beira, Nacala, Quelimane
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10.2. Zimbabwe
In Zimbabwe the regulation and administration of the production, milling and distribution of cereals is controlled by the Grain Marketing Board (GMB). Therefore, in order to provide an overview of the available facilities, information on the milling facilities owned by GMB and by other companies detailed by Province was requested to GMB, which also provided the detail of GMB own depot capacities for silo, hardstands and bag depots.
10.2.2.
XXX
GMB Warehouses & Silos
Grain Marketing Board

Agency Address Telephone Fax Contact Email Contact Email Operations Manager XXX Mob: +263 XXX XXX +263 +263 General Manager XXX Mob: +263
10.2.3.
XXX
XXX Warehouses
XXX
Agency Address Telephone Fax Contact Email Contact Email XXX XXX +263 +263
10.2.4.
Address Contact Telephone Fax
Fumigation Services
Fumigation Agents
+263 +263
+263 +263
+263 +263
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10.3. Malawi
The grain trade was controlled by the Government in past, Government bodies such as ADMARC (Agricultural Development and Marketing Corporation) and more recently the NFRA (National Food Reserve Agency), are leading the storage facilities market. However, due to liberalization, the private sector is building storage facilities primarily for their own utilization rather than for rental. However ADMARC and NFRA still have the largest storage capacity in the country, unfortunately only few of these storage facilities meet WFP standards.
10.3.2.
NFRA Warehouses & Silos
NFRA has silos and warehouses in Kanengo near Lilongwe (220,000mt), Mangochi silos (20,000mt), Limbe (58,900mt), Bangula (5,000mt) and Kazombwe warehouse in the north (6,000mt).
NFRA
Agency Address Telephone Fax Contact Email Contact Contact National Food Reserve Agency Private Bag B450, Lilongwe 3, Malawi +265 1 713 092 +265 1 713 092 General Manager Edward Sewerengera Mob: +265 8 858 895 edsawerengera@yahoo.com or nfra@sdnp.org.mw Operations Manager Nasikunu Saukila Mob: +265 8 988 200 Financial Manager Peter Salamba Mob: +265 8 288 288
10.3.3.
ADMARC Warehouses
ADMARC has the main warehouses in all major population centres with a total capacity of 270,000mt plus smaller warehouses in all district centers and markets. The smaller ones have a capacity of anywhere between 50 to 200mt.
ADMARC
Agency Address Telephone Fax Contact Email Contact Email Contact Agricultural Development & Marketing Corporation P.O. Box 5052, Limbe, Blantyre, Malawi +265 1 840 044 or 840 500 +265 1 840 486 Chief Executive Dr. Matabwa corporate@admarc.co.mw Logistics Manager Mr. Kandeya Mob: +265 8 825 304 logisticshq@admarcmw.com Senior Warehousing Manager Mob: +265 9 510 443
10.3.4.
Address
Fumigation Services
Antipest Ltd., P.O. Box 5135, Limbe, Blantyre, Malawi Mr. A.P. Hayes +265 1 840 735 +265 1 845 606 SGS Malawi Ltd., P.O. Box 499, Blantyre, Malawi Mr. A. Chikwiri +265 1 822 060 +265 1 824 561 General Pest Control Ltd., P.O. Box 40119, Kanengo, Lilongwe, Malawi Mr. K. Phiri +265 1 710 354 +265 1 710 876
Fumigation Agents
Contact Telephone Fax
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10.4. Zambia
10.4.1. Overview Food Reserve Agency
The Food Reserve Agency (FRA) was established in 1996 under the Food Reserve Act 1995. It is a parastatal of the Zambian Government and falls under the Ministry of Agriculture & Cooperatives. The primary functions of the FRA are; Administering a National Strategic Reserve Marketing and market facilitation Management of Storage Facilities
Food Reserve Agency

Address Telephone Fax Contact Email Contact Emal Web Food Reserve Agency, Manda Road, Light Industrial Area, Lusaka, Zambia +260 211 286 097 +260 211 286 096 General Manager Dr. Anthony Mwanaumo fra@fra.org.zm Milling Controller Lazarous Mawele Mob: +260 966 757 082 fra@fra.org.zm http://www.fra.org.zm/index.php
10.4.2.
FRA Warehouses
Currently Zambia has 458 storage facilities with a storage capacity of 2 million Mt of which only 1.1 million Mt is serviceable. It is against this background that FRA with the support of government has been mobilizing funds to implement a program to rehabilitate and upgrade some of the storage facilities. A storage capacity of 2 million Mt is sufficient but the gradual shift in the agricultural production patterns from the south to north of Zambia, due to change in weather patterns, has not matched the distribution and location of existing storage facilities. The FRA will spend US$11.6 million through a Chinese government concession loan facility and is expected to add 98,000 Mt of covered storage space once completed. The rehabilitation of the Lusaka Grain Silo, at a cost of US$2 million was completed by September, 2008. The construction and rehabilitation of sheds will be commenced in August, 2008 to be completed by 2009.
10.4.3.
Fumigation Services
Bridge Pac Investments, th 4 Floor Tazara House, Kimati Road, P.O. Box 32511, Lusaka Michael Kalimamukwento +260 977 771 502 +260 211 231 464 +260 211 231 464 Chamb Investments Ltd Plot 27B, Joseph Mwilwa Road, Rhodes Park, P.O. Box 35787, Lusaka Chance Mwansa +260 977 769 090 +260 211 221 437 +260 211 222 033 Plant Agrichem Ltd, Plot 3283, FRA Complex, Mungwi Road, P.O. Box FW 113, Lusaka Victor Mwansa +260 977 172 016 +260 211 240 346 +260 211 240 346
Fumigation Agents
Address Contact Mobile Telephone Fax
10.5. Democratic Republic of Congo

In general WFP warehouses are located either at border entry points (like Goma, Bukavu, Lubumbashi and Kalemie) or in places where ongoing operations exist. The table below only summaries warehouse locations in Eastern DRC as these are the locations that the Port of Dar-es-Salaam serves.
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10.5.2.
Goma
WFP had three warehouse complexes until 2006 but now there are now two, both buildings are situated within the office compound. SPS is the labour company which is used at TMK warehouse and AMAPOG at the SNCC warehouse. A third company Generale des Services has been blacklisted by WFP because there were insufficient labourers, who did not attend regularly. AMAPOG is used by the entire port and therefore WFP has no option but to use them. Pest management is undertaken by WFP staff. Pest Control is a problem at the port warehouse as the adjacent warehouse run by SNCC is not clean. There are no private pest control companies in Goma. There is a state company, Service de lEnvironnement but they have no equipment and no products available to treat pests.
10.5.3.
Bukavu
There are few warehouses available in Bukavu. WFP has tried to identify additional warehouse space but has not found any suitable buildings. ACF and UNHCR have small warehouses. ICRC has a large warehouse in the same compound as WFP which belongs to the Office National de Caf. Pest management is undertaken by WFP staff as there are no pest control companies in Bukavu.
10.5.4.
Bunia
WFP has a warehouse rented from Tabacongo. Most of WFPs implementing partners also have warehouses in Bunia. In addition there are a number of other warehouses available for renting. However when the N2 road from Kisangani to Bunia is completed, there could be greater demand from the commercial sector for the available warehouse space. WFP has signed a contract with Establishment 2M who employ 30 handlers. If require additional labourers can be added. WFP has a shortlist which includes a second company SYPRO. Labour is not a problem in Bunia. Pest management is undertaken by WFP staff as there are no pest control companies in Bunia.
10.5.5.
Kalemie
WFP has two rubbhalls both with a capacity of 400 Mt and two concrete warehouses, one with a capacity of 800 Mt and another with a capacity of 200 Mt. These warehouses are situated within the office compound. The 800 Mt building has just been rented out to FHI (Food for Hungry International) due to the cost of the complex and in order to assist FHI as part of the logistics cluster. The problem with the warehouses within the office complex is that they are situated some 7kms from the port and the main rail station. As the majority of the commodities are to be transported by rail, this means a doubling of costs trucking the commodities back to the railway station, adjacent to the port. WFP has therefore identified a large warehouse at the station, which SNCC is prepared to rent to WFP. The storage capacity is approximately 1000mt and is situated next to a rail sidling. Pest control is undertaken by WFP staff as there are no private pest control companies in Kalemie.
10.5.6.
Uvira
WFPs warehouse is located in the port of Kalundu; 10kms from the town of Uvira. Pest management is undertaken by WFP staff as there are no pest control companies in Uriva.
Province
Katanga Province Orientale Sud - Kivu Nord - Kivu
Location
Lubumbashi Kalemie Bunia Bukavu Uvira Goma
Capacity
4,500 1,800 2,800 2,500 2,000 3,000
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11.
Milling
11.1. Mozambique
11.1.1. Milling Overview
Due to high costs no milling has being carried out in Mozambique since before 2004. The following mills were identified in Mozambique during the assessment Introducing good manufacturing practice and HACCP to mills supplying fortified maize meal to WFP in Southern Africa by Joe van der Vet (consultant) dated August 2006
Mill
Companhia Industrial de Matola, Matola MEREC Industries, Maputo Mobeira SARL, Beira
Status

Acceptability*
No fortification facility 4 Positive approach towards HACCP No fortification facility 4 Implementation of GMP/HACCP needs attention Positive approach towards implementation of principles but needs more systematic approach Documentation needs attention 1 CV for efficiency of nutrient blending to be determined No fortification facility. Sociedade Moageira 4 GMP/HACCP principles not implemented. de Chibuto, Chibuto Limited financial resources hold back development No fortification facility at present Inacio de Sousa, 4 Management is positive towards HACCP Palmeiras implementation * Acceptability grading: 1 (First choice), 2 (Second choice), 3 (Third choice), 4 (Not acceptable). This acceptability grading was looking in particular at the ability of mills to fortify the end product.
11.1.2.
11.1.2.1.
Mills in Mozambique
CIM
Companhia Industrial da Matola CIM

Address Telephone Fax Contact Email Via Impasse, Porta 76, Maputo +258 21 321 0110 +258 21 720 091 Luis Aveleira Head of Operations Luis.aveleira@cim.co.mz
11.1.2.2.
Moberia SARL
Moberia SARL
Address Telephone Fax Contact Mobile Email Capacity Access Location Storage P.O. Box 843, Beira, Mozambique +258 23 301 091 +258 23 302 702 David Naylor Industrial Director +258 82 501 825 mobeiratec@teledata.co.mz 2,100 Mt / month Road and rail sidings 6 km from Beira 20,000 Mt
Page 132/194
LONAV Mill
Moberia Mill
11.1.2.3.
LONAV LDA
Lonav LDA
Telephone Contact Mobile Email Capacity Location Storage +258 23 320 644 Paula Cossa +258 82 502 032 Lonav.lda@teledata.mz 450 Mt / month Downtown Beira Minimal
11.1.2.4.
SOCIMOL - Matola
SOCIMOL - Matola
Telephone Capacity Storage +258 21 3,50 Mt / month 5,000 Mt
11.1.2.5.
Moageira Quelimane
Moageira - Quelimane
Telephone Capacity Storage +258 24 213 151 390 Mt / month 800 Mt
11.1.2.6.
Moageria Arpel Quelimane
Moageria Arpel - Quelimane

Telephone Capacity Storage +258 24 213 013 1,000 Mt / month 1,000 Mt
11.2. Zimbabwe
XXX
Page 133/194
11.3. Malawi
11.3.1. Milling Overview
They are several millers in the country with different standards; four of them are compliant with the Good Manufacturing Practice and Hazard Analysis Critical Control Point (GMP/ HACCP) and most of the millers are based in Blantyre.
Mill
Rice Milling (Commodity Processors) Rab Processors Export Trading
Production Capability
Produce CSB only Produce MML & CSD Produce CSB only
11.3.2.
Rice Milling Co (or Commodity Processors)
Rice Milling (or Commodity Processors) is situated along the Masauko Chipembele Highway, 4 km from Blantyre to Limbe and 3 km from Limbe ADMARC transit warehouse (WFP warehouse). The machinery to produce a corn-soya blend (CSB) and is a complete combined unit where all processes are interconnected. The unit has 2 hammer-mills and 2 extruders with a production capacity of 22 mt per 24 hour shift. They have a warehouse capacity of about 10,000 mt.
Rice Milling Company

Address Telephone & Fax Contact Email P.O. Box 198, Ginnery Corner, Blantyre, Malawi Tel: +265 1 677 451 Abbas Mukadam ricemill@malawi.net Fax: +265 1 677 836
11.3.3.
RAB Processors
RAB Processors are situated along the Chipembele Highway at Maselema, 2 km from the Limbe ADMARC Transit warehouse and can produce both maize-meal (MML) and corn-soya blend (CSB). CSB production machinery has 4 hammer mills, 3 extruders, 1 mixer, 1 sugar douser and 1 vitamin douser. The CSB production capacity is 60mt per 24hr shift. The MML production machinery is continuous to the final product and it has a production capacity of 40mt per 24hour shift. They have warehousing capacity of 3,000 mt for CSB and MML as well as raw materials.
RAB Processors
Address Telephone & Fax Contact Email P.O. Box 5338, Limbe, Blantyre, Malawi Tel: +265 1 645 200 Fax: +265 1 651 815 Sai Kiran Josyabhatla Commercial Director rab@malawi.net ---or--- cmrab@malawi.net
11.3.4.
Export Trading Company
Export Trading has CSB production machinery which has 6 hammer mills each with capacity of 1.7 mt per hour giving a milling capacity in excess of 10 mt per hour. They are currently running 5 extruders with a capacity of 7 mt per hour. Export Trading has warehousing capacity of 25,000 mt at Maone Park, Blantyre with the latest cleaning plant and a digital weighbridge with weighing capacity of 60 mt. Their head-office is located in Dar-es-Salaam, Tanzania.
Export Trading Company

Address Telephone & Fax Contact Email P.O. Box 10295, Dar-es-Salaam, Tanzania Tel: +255 22 211 6094 Fax: +255 22 211 2493 Ketan Patal mahesh@exporttradinggroup.com
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11.4. Zambia
11.4.1.
Mill
Simba Milling Ltd Quality Commodities Ltd National Milling Corporation Ltd Mpongwe Milling Ltd
Milling Overview
Production Capability
Maize Meal Maize Meal & CSB Maize Meal Maize Meal
11.4.2.
Simba Milling
Simba Milling Ltd, Chinika Industrial Area, P.O. Box 32655, Lusaka, Zambia Tel: +260 211 288 544 Fax: +260 211 288 546 Costa Constantijon info@simbamilli.co.zm
Simba Milling
Address Telephone & Fax Contact Email
11.4.3.
Quality Commodities
Quality Commodities Ltd, Plot 397A Kafue Road, Lusaka, Zambia Tel: +260 211 272 705 Fax: +260 211 274 215 Al Noor Manji manji@coppernet.zm
Quality Commodities
11.4.4.
National Milling Corporation

National Milling Corporation Ltd, Cairo Road Branch, P.O. Box 31980, Lusaka, Zambia Tel: +260 211 227 472 Fax: +260 211 237 073 Jurie Snyman nmc@zamnet.zm
National Milling Corporation

11.4.5.
Mpongwe Milling
Mpongwe Milling, Plot 5385, Off Mutentemuko Road, Heavy Industrial Area, P.O. Box 21337, Kitwe, Zambia Tel: +260 221 217 301 Fax: +260 221 217 310 John Constantijon mill@mpongwemill.com.zm
Mpongwe Milling

In Eastern DRC there are no mills capable of handling any significant volumes. Back to Top of Chapter or back to Table of Contents
Page 135/194
12.
NGO Logistics Capacity

There is no organisation in Mozambique with any serious logistics capacity.
12.1. Mozambique 12.2. Zimbabwe

There is no organisation in Zimbabwe with any serious logistics capacity.
12.3. Malawi
There is no organisation in Malawi with any serious logistics capacity.
12.4. Zambia
There is no organisation in Zambia with any serious logistics capacity.

12.5.1.
Address Telephone Contact Email
Caritas Development
13 Eme Rue, Limete, Kinshasa, DRC +243 81 510 0888
Caritas Development DRC
Partnership with WFP

Current WFP Implementing partner Performance record Yes Excellent Good No Poor
Area of Operation
Country-wide Yes
12.5.2.
Logistics Capacity
N/A Yes Yes No No
Logistics Expertise
No of dedicated logistics staff Commodity Tracking Capacity - WFP Compas
12.5.3.
Transport Capacity
10 x 20 Mt --- Good condition 200 Mt
Fleet (Owned by the NGO)

Number and type of trucks Total Fleet capacity (MT)
12.5.4.
Storage Capacity
1 Province Kinshasa Total capacity: Capacity 2,000 Mt 2,000 Mt Covered Yes O No
Storage Capacity
N of warehouses Location Kinshasa
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12.5.5.
Address Telephone Contact Email
CPK Communaute Prehesberienne De Kinshasa

Limete 2 eme Rue, Kinshasa, DRC +243 81 5077 4668
Communaute Prehesberienne De Kinshasa
Partnership with WFP

Current WFP Implementing partner Performance record Excellent Yes Good No Poor
Area of Operation
Country-wide No --- In and around the Kinshasa area only
12.5.6.
Logistics Capacity
N/A Yes Yes No No
Logistics Expertise
No of dedicated logistics staff Commodity Tracking Capacity - WFP Compas
12.5.7.
Transport Capacity
4 x 20 Mt --- Good condition 80 Mt
Fleet (Owned by the NGO)

Number and type of trucks Total Fleet capacity (MT)
12.5.8.
Storage Capacity
1 Province Kinshasa Total capacity Capacity 1,000 Mt 1,000 Mt Covered Yes O No
Storage Capacity
N of warehouses Location Kinshasa
Page 137/194
Section C Suppliers 13. Accommodation & Car Rental Companies
13.1. Mozambique
13.1.1.
Avis
Car Rental
Contact Details
Web: www.avis.co.za/main.asp?ID=508
Company
Branches
Maputo Maputo Airport Beira Airport Maputo Maputo Airport Beira Airport Maputo Maputo Airport Beira Airport Nampula Airport Tete Airport Pemba Airport Maputo Maputo Airport
Telephone
+258 21 465 497
Europcar
Imperial
Web : http://car-rental.europcar.com/carrental-MOZAMBIQUE-MAPUTO.html Email: reserves@europcar.co.mz www.imperialcarrental.co.za/branches.aspx
+258 82 300 2410
Hertz
Web : www.hertz.com
+258 82 327 4910 +258 82 300 5180 +258 23 302 650 +258 26 216 312 +258 25 220 261 +258 27 221 821 +258 21 303 173 +258 21 465 534
13.1.2.
Location
Maputo
Taxi Companies
Contact details
CTM Companhia de Transportes de Mozambique, Avenida Agostinho Neto N 260, Maputo, Mozambique Taxi Bomba, Beira, Mozambique Moti-taxi, Nacala, Mozambique
Telephone
+258 21 494 773
Beira Nacala
+258 825 107 320 +258 829 528 555 +258 26 526 111
13.1.3.
13.1.3.1.
Accommodation
Maputo Contact details
Avenida Patrice Lumumba N 508, Maputo, Mozambique Tel: +258 21 320 016 Fax : +258 21 422 462 Email: hotea@tvcabo.co.mz Rua Francisco Orlando Magumbwe N 769, Maputo, Mozambique Tel: +258 21 491 333 Fax : +258 21 491 284 Email: info@terminus.co.mz Web: www.terminus.co.mz Avenida Julius Nyerere N 627, Maputo, Mozambique Tel: +258 21 492 000 Email: bookings@hotelavenida.co.mz Web: www.hotelavenida.co.mz Avenida Julius Nyerere N 1380, Maputo, Mozambique Tel: +258 21 491 001 Email: reservations@serena.co.mz Web: www.polana-hotel.co.mz
Hotel Name
Hotel Escola Andalucia $40 - $65 per night 3 km from WFP Hotel Terminus $65 - $145 per night 2 km from WFP Hotel Avenida $150 - $300 per night 3 km from WFP Polana Serena Hotel $175 - $1,250 per night 2 km from WFP
Services
An art-deco style, 70 room hotel, restaurant, bar, pool and close to several local bars and restaurants. Centrally located to the CBD. Clean & tidy with 47 rooms bed & breakfast, hot water swimming pool, bar, restaurant and internet. 159 rooms, including 7 suites & 1 presidential suite, restaurants, bars, and conference rooms. A 170 room 5-star luxury hotel located on the Bay of Maputo. Rooms range from studio to presidential suite.
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13.1.3.2.
Beira Contact details

Avenida Bagamoio N 3, P.O. Box 147, Beira, Mozambique Tel: +258 23 329 354 Fax : +258 23 828 121 Avenida Das F.P.L.M. N 282, Macuti, Beira, Mozambique Tel & Fax: +258 23 312 209 jardimdasvelas@yahoo.com Avenida Bagamoio N 363, P.O. Box 363, Beira, Mozambique Tel: +258 23 320 300 Fax : +258 23 320 301 Email: h.tivoli-beira@teledata.mz
Hotel Name
Mozambique Hotel $65 - $95 per night 1 km from WFP Jardim Das Velas $80 - $110 per night 2 km from WFP Hotel Tivoli +$80 per night 1 km from WFP
Services
Bed & breakfast, hot water, bar and very close to WFP Office.
Situated on the beach with good quality restaurants with clean and tidy units. New, clean and modern up-market hotel with a bar and restaurant. Very close to WFP office.
13.1.3.3.
Nacala Contact details

Rua Principal, Nacala, Mozbique Tel: +258 26 526 842 inturhoteis@teledata.mz
Hotel Name
Hotel Maiaia $60 - $70 per night 1 km from WFP
Services
Bed & breakfast, hot water, bar and very close to town centre.
13.1.3.4.
Tete Contact details

Tel: +258 26 526 842 Located on the south side of the river very close to the Tete Bridge.
Hotel Name
Hotel Sundowners $50 - $75 per night 3 kms from WFP
Services
Bed & breakfast, hot water, bar and very clean with good service.
13.2. Zimbabwe
13.2.1.
XXX XXX
Car Rental
Contact Details Telephone
Company
13.2.2.
Location
Harare Bulawayo
Taxi Companies
Contact details Telephone
13.2.3.
13.2.3.1.
XXX
Accommodation
Harare Contact details Services
Hotel Name
$XX - $XX per night X km from WFP XXX $XX - $XX per night X km from WFP
Page 139/194
13.3. Malawi
As Malawi has developed its tourism industry and as a result car rental companies are available in sufficient numbers with a range from saloon cars to 4X4 land cruisers, mini buses etc.
13.3.1.
Car Rental
Contact Details
Plantation House, Ground Floor, P.O. Box 975, Blantyre, Malawi Email: countrywide@globemw.net Head Office, Makata Road, P.O. Box 51059, Blantyre, Malawi Email: reservations@avis.co.mw P.O. Box 51111, Limbe, Blantyre, Malawi Email: info@sikucarhire.com Web: www.sikucarhire.com Lilongwe, Malawi Email: reservation@sikullw.com Web: www.sikucarhire.com
Company
Countrywide Car Hire
Telephone
Tel: +265 1 822 434 Fax: +265 1 835 414 Mob: +265 9 491 607 Tel: +265 1 871 495 Fax: +265 1 872 429 Toll Free: 8000 3333 Tel: +265 1 847 122 Fax: +265 1 847 099 Tel: +265 1 755 402 Fax: +265 1 756 817 Mob: +265 9 225 412
Avis Rent-a-Car
Siku Car Hire
13.3.2.
Location
Lilongwe
Taxi Companies
Contact details
Avis Car Rentals Offer a taxi service around Lilongwe and to or from the airport, cost is about $30 oneway. Adhoc Taxis For Local reliable services. Sputnik Taxis Airport shuttle service Njawala Sinola Taxis General service Liviel Taxi Service Airport shuttle service Ceciliana Taxi Service General taxi
Telephone
+265 9 229 505 +265 9 934 414 +265 1 700 676 +265 1 674 264 +265 1 641 095 +265 1 641 138
Blantyre
13.3.3.
13.3.3.1.
Accommodation
Lilongwe Contact details
Tel: +265 1 773 388 Fax: +265 1 771 273 capital@sunbirdmalawi.com Web: www.sunbirdmalawi.com Tel: +265 1 776 133 Fax: +265 1 776 222 phpacifichotel@gmail.com Web: www.pacifichotelsmw.com Tel: +265 1 771 481 Fax: +265 1 771 481 Mob: +265 9 272 742
Hotel Name
Sunbird Capital $120 - $230 per night 500m from WFP Pacific Hotel $80 - $117 per night 300m from WFP Garden Court Lodge $36 per night <1 km from WFP
Services
Located in the city centre, 182 rooms, satellite TV, AC, swimming pool and conference facilities. Located in the city centre, 48 rooms, satellite TV, AC, business centre and conference facilities. Guest house, quiet and clean, breakfast and each room has own bathroom.
13.3.3.2.
Blantyre Contact details

Tel: +265 1 820 588 Fax: +265 1 820 154
mountsoche@sunbirdmalawi.com
Hotel Name
Sunbird Mount Soche $120 - $230per night 1 km from WFP Ryalls Protea Hotel $215per night 2 kms from WFP
Services
In the centre of Blantyre, 136 rooms, satellite TV, AC in all rooms and conference facilities. In the centre of Blantyre, 120 rooms, satellite TV, AC in all rooms and conference facilities.
Web: www.sunbirdmalawi.com Tel: +265 1 820 955 Fax: +265 1 827 000
Email: ryalls@proteamalawi.com Web: www.proteahotels.com/ryalls
For more hotel details: http://www.malawibook.com
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13.4. Zambia
13.4.1. Car Rental
Contacts & Email Telephone Tel: +260 211 271 221 Fax: +260 211271 239 landmarkcar@zamnet.zm Tel: +260 211 220 476 Mob: +260 966 453 767 Fax: +260 211 220 476 Tel: +260 977 887 438 Fax: +260 211 254 889
Rental Car Company Voyagers Car Rental, Lusaka International Airport, Lusaka, Zambia Landmark Car Hire Ltd, Plot 9002 Panganani Rd P.O. Box 31540, Lusaka, Zambia Gemistar Travel & Tours, P.O. Box 50026, Plot 4623, Mwaimwena Rd, Rhodes Park, Lusaka, Zambia
gemistar@zamtel.zm
13.4.2.
Taxi Companies
Location
Lusaka
Company Name
Zambian Comfort Taxis Vincents Taxis
Telephone
+260 211 272 203 +260 211 238 781
13.4.3.
13.4.3.1.
Accommodation
Lusaka Contact details
Tel: +260 211 256 001 Fax: +260 211 256 003 Tel: +260 211 251 666 Fax: +260 211 251 501 Email: res@southernsun.co.zm Web: www.southernsun.com Tel: +260 211 250 000 Fax: +260 211 250 895
www.intercontinental.com/lusaka
Hotel Name
Blue Nile Lodge $80 per night 300m from UN Offices Southern Sun - Lusaka $XX - $XX per night X km from WFP Intercontinental Hotel $248 - $1,250 per night 2 km from UN Offices
Services
Clean, quiet, comfortable and directly across the road from the UN. Previously known as the Holiday Inn Lusaka. 155 rooms of various sizes and rates. 5 star hotel with 221 rooms in the diplomatic district of Lusaka and 2 kms from the UN.
13.5. DRC
13.5.1.
XXX
Car Rental
Contact Details Telephone
Company
13.5.2.
Location
Taxi Companies
Contact details Telephone
Lubumbashi
13.5.3.
13.5.3.1.
Accommodation
Lubumbashi Contact details Services
Hotel Name
XXX $XX - $XX per night X km from WFP Back to Top of Chapter or back to Table of Contents
Page 141/194
14.
Food Providers
Where possible the WFP Mozambique Procurement Office purchases food items in-country however, there maybe limitations on purchasing locally and in cases where no specific product is available then purchases are made outside of Mozambique.
14.1. Mozambique
Company
Maize Mobeira
Location
Beira
Contact Name
Mr. Donald Mr Mendes Andre Volke Mr Vale Mr. Domingos
Contact Details
Mob: +258 845 501 824 Mob: +258 825 714 770 Donald@mobeira.co.mz Mob: +258 823 017 310 Mob: +258 824 120 370 vandm@teledata.mz Mob: +258 820 719 320 Fax: +258 21 726 733 Luis.aveleira@cim.co.mz Mob: +258 823 061 250 Fax: +258 26 218 320 Guillermo@teledata.mz Mob: +258 823 017 310 Mob: +258 824 120 370 vandm@teledata.mz Mob: +258 826 019 230 Fax: +258 26 215 944 pca@aircorridor.co.mz Tel: +258 21 401 850 Fax: +258 21 401 695 africom@sasseka.com Tel: +258 21 310 932/4 Fax: +258 21 308 870 vazir@deltafrica.com Mob: +258 826 000 000 Gain.agt@tvcabo.co.mz Tel: +258 21 721 740 Fax: +258 21 721 737 Mob: +258 823 110 030 afrisal@virconn.com Tel: +258 26 212 676 Fax: +258 26 212 235 Agt-ganipe@teledata.mz Mob: +258 829 416 990 Fax: +258 26 520 098 Loni.jac@teledata.mz Tel: +258 26 620 129 Fax: +258 26 620 154 Odbueno.nutasa@sortico.pt Tel: +258 21 720 177 Fax: +258 21 720 468 pbalate@fasol.co.mz Tel: +258 26 214 959 Fax: +258 26 212 768 Mob: +258 826 015 740
V&M
Chimoio
CIM
Matola
Pulses Export Trading
Various Factories
Guillermo Machado
V&M
Chimoio
Andre Volke Mr Vale Mr Arif
Gulam
Nampula
Rice Africom
Maputo
D.Custodia
Delta Trading
Maputo
Mr Vazir Mr Karim Mr Gani
Gani Commercial Salt Afrisal do Mar
Nampula
Matola
Roberto Buque
Patamar
Nampula
Mr Yunuss
Transalt
Nampula
Celestino Mira
Vegetable Oil Companhia Industrial do Monapo SARL FASOL- Saborel SARL
Nampula
Odair Bueno
Maputo
Paulino Balate
SANAM (Sanoil)
Marracueue
Mr Faizal
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14.2. Zimbabwe
Where possible the WFP Zimbabwe Procurement Office purchases food items in-country however, there maybe limitations on purchasing locally and in cases where no specific product is available then purchases are made outside of Zimbabwe.
Company
Maize
Location
Contact Name
Contact Details
Pulses
Rice
Salt
Vegetable Oil
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14.3. Malawi
14.3.1. Overview
Until recently the grain trade market in Malawi had been centrally controlled by the government. At that time, the government affiliated body, Agricultural Development and Marketing Corporation (ADMARC), used to be the only channel for grain trade in the country and it was not allowed to buy or sell grain through other channels. However, liberalisation of business activities has been promoted and it is now allowed to trade grain freely between any commercial bodies. There is another government affiliated corporation called National Food Reserve Agency (NFRA). This organisation buys grain from farmers/traders and stores them in their silos, which are the only silos in the country, for the sake of keeping a national Emergency Strategic Grain Reserve (ESGR). WFP has purchased surplus strategic reserve maize from NFRA in the past. The Strategic Grain Reserve has also been used on a loan basis to fill gaps in WFP pipeline, against a donors replenishment pledge or WFP identified contribution earmarked for repayment. Regarding the commercial side, WFP deals most of the time with a few large scale suppliers though it has about 30 food suppliers on its roster. This could be explained by the fact that financing cost in Malawi is very high, thus preventing the local suppliers from being competitive compared to the big players who are financed by foreign capital or who took over government owned corporation. Where possible the WFP Malawi Procurement Office purchases food items in-country however, there maybe limitations on purchasing locally and in cases where no specific product is available then purchases are made outside of Malawi. The table below list only 3 suppliers of each key food commodity (when available), a complete list of suppliers is available through the WFP Malawi procurement office.
Company
Maize ASSMAG Assn of Smallholder Seed Multiplication Action Group Bharat Trading H.M.S. Limited Pulses Commodity Processors Farmers World RAB Processors
Location
Lilongwe
Contact Name
AJ Simama Kingsley Masemola simamatpt@malawi.net
Contact Details
Tel: +265 1 770 621 Fax: +265 1 770 615 Mob: +265 8 829 089 Tel: +265 1 840 296 Fax: +265 1 840 024 Tel: +265 1 843 822 Fax: +265 1 846 032 Tel: +265 1 677 451 Fax: +265 1 677 836 Tel: +265 1 710 518 Fax: +265 1 710 070 Tel: +265 1 845 276 Fax: +265 1 844 827 Tel: +255 22 211 6094 Fax: +255 22 211 2493 Tel: +265 1 845 276 Fax: +265 1 844 827 Tel: +265 1 843 272 Fax: +265 1 843 342 Tel: +265 1 710 518 Fax: +265 1 710 070 Tel: +265 1 677 451 Fax: +265 1 677 836 Tel: +265 1 710 518 Fax: +265 1 710 070 Tel: +265 1 870 055 Fax: +265 1 871 404
Limbe Limbe
A.K. Patel info@btcl.net Bharat Savjani hms@malai.net Abbas Mukadam ricemill@malawi.net Christos Giannakis dgiannakis@farmersworld.net Hussien Jakhura rab@rabmw.com Ketan Patal jayesh@exporttradinggroup.com Hussien Jakhura rab@rabmw.com Mahesh Josyabhatla mahesh@bakhresagroup.com Christos Giannakis dgiannakis@farmersworld.net Abbas Mukadam ricemill@malawi.net Christos Giannakis dgiannakis@farmersworld.net John Komban john@unibisco.com
Blantyre Lilongwe Limbe
CSB & Maize Meal Products Export Trading Co Dar-es-Salaam RAB Processors Bakhresa Grain Milling Vegetable Oil Farmers World Biscuits Commodity Processors Farmers World Universal Industries Blantyre Limbe
Lilongwe
Blantyre Lilongwe Blantyre
Page 144/194
14.4. Zambia
Where possible the WFP Zambia Procurement Office purchases food items in-country however, there maybe limitations on purchasing locally and in cases where no specific product is available then purchases are made outside of Zambia. Please note that all suppliers are located in Lusaka.
Company
Maize Afgri Corporation Ltd Amagrain Ltd Chalimba Farms Ltd ETC Zamagro Ltd Food Reserve Agency Karatrade Industries Ltd Precision Farming Ltd Quality Commodities Ltd Zambian Agricultural Marketing Corporation Zdenakie Trading Ltd Maize Meal Amanita Milling Ltd Ghirardi Milling Ltd Great Lake Products Ltd National Milling Corporation Quality Commodities Ltd Simba Milling Ltd Star Milling Ltd Superior Milling Ltd CSB Quality Commodities Ltd Seba Foods (Zambia) Ltd Biscuits Sunrise Biscuits Ltd Batol Investments Ltd Vegetable Oil Amanita Premier Oils National Milling Corporation Sugar Zambia Sugar
Contact & Email

Manu Vallabh afgri@afgri.com.zm Ross McLeod ross@amagrain.com Stephen Sikaonga chalimbafarms@yahoo.com Alok Dikshi etc.zam@exporttradinggroup.com Richard Lisimba fra@fra.org.zm C.N. Karabassis karatrade@zamtel.zm Ken Bowker ken@precisionfarming.com.zm Al Noor Manji manji@coppernet.zm Andre Stucki andre@chc.com.zm George Liacopoulos geirge@zdenakie.com Genesh Subramanian mwaka@amagrain.com Valli Patel ghirardimill@zamnet.zm P.V. Surendra grtlake@zamnet.zm Jurie Snyman nmc@zamnet.zm Al Noor Manji manji@coppernet.zm Costa Constantijon info@simbamill.co.zm Mohamed Ali Hussan starmilling@zamnet.zm T.B. Singh tsingh@zamnet.zm Al Noor Manji manji@coppernet.zm R.R. Vijayvargiya sebazam@zamnet.zm S.S. Langar sunrisebc@zamnet.zm lamise@coppernet.zm Genesh Subramanian ganesh@amanita.com.zm Sulan Kharkar sulank@nmc.co.zm Quentino Chanda qchanda@zamsugar.zm
Telephone & Fax

Tel: +260 211 240 331 Fax: +260 211 240 321 Tel: +260 211 235 062 Fax: +260 211 223 416 Tel: +260 211 220 864 Fax: +260 211 227 866 Tel: +260 211 287 806 Fax: +260 211 287 806 Tel: +260 211 286 097 Fax: +260 211 286 096 Tel: +260 211 256 336 Fax: +260 211 256 337 Tel: +260 211 212 729 Fax: +260 211 286 977 Tel: +260 211 272 705 Fax: +260 211 274 315 Tel: +260 211 287 822 Fax: +260 211 287 823 Tel: +260 211 288 180 Fax: +260 211 288 204 Tel: +260 211 221519 Fax: +260 211 289 427 Tel: +260 211 240 336 Fax: +260 211 240 336 Tel: +260 211 286 801 Fax: +260 211 286 802 Tel: +260 211 229 548 Fax: +260 211 237 073 Tel: +260 211 272 705 Fax: +260 211 274 315 Tel: +260 211 288 544 Fax: +260 211 288 546 Tel: +260 211 286 556 Fax: +260 211 286 557 Tel: +260 211 286 014 Fax: +260 211 286 007 Tel: +260 211 272 705 Fax: +260 211 274 315 Tel: +260 211 242 380 Fax: +260 211 240 172 Tel: +260 211 650 637 Fax: +260 211 650 132 Tel: +260 211 272 076 Fax: +260 211 272 331 Tel: +260 211 286 448 Fax: +260 211 286 461 Tel: +260 211 241 143 Fax: +260 211 242 508 Tel: +260 211 241 028 Fax: +260 211245 003
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Where possible the WFP DRC Procurement Office purchases food items in-country however, there maybe limitations on purchasing locally and in cases where no specific product is available then purchases are made outside of DRC.
Company
Maize
Location
Contact Name
Contact Details
Pulses
Rice
Salt
Vegetable Oil
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15.
Communication & Media
15.1. Mozambique
15.1.1.
Address Telephone Web
Telephone Services
Rua da Se N 2, P.O. Box 25, Maputo, Mozambique +258 21 431 921 www.tdm.mz/
Telecommunications de Mozambique
Telecomunicaes de Moambique (TDM) is an independent state-owned firm responsible for the provision of public telecommunications services. TDM has the responsibility for planning, installation and operation of the national and international network. The major services offered by TDM are telephone/fax, telex, leased lines, radio and television transmissions, cellular telephones (GSM) and Internet services. The telecommunications infrastructure is expanding rapidly in Mozambique. It is currently one of the few countries that have allocated 5% of its GDP for the telecommunications sector.
Telephone Services
Is there an existing landline telephone network? Does it allow international calls? On average, number of downtime periods Mobile phone providers Estimated availability and coverage Procedure to obtain subscription
Yes Telecomunicacoes de Mozambique
Yes Interrupted calls are common.
No
Vodacom, Mcell Coverage is good but has restricted connectivity to remote villages and towns where there is limited electricity supply. SIM cards and pay-as-go top-up cards available countrywide.
15.1.2.
15.1.2.1.
Cell Phone Service Providers

Vodacom Mozambique Ltd
Time Square Complex, Block 3 Avenida 25 de Setembro Maputo, Mozambique +258 84 090 000 www.vm.co.mz/en
Vodacom Mozambique Ltd

Address Telephone Web
Vodacom is a pan-African cellular communications company providing a service to over 30.2 million customers in South Africa, Mozambique, Tanzania, Lesotho and the Democratic Republic of the Congo. Vodacom Group's shareholders include Telkom SA Ltd (50%) and the Vodafone Group (50%). Vodacom covers all major cities, provincial capitals, many small towns and the main road.
15.1.2.2.
Mcel Mozambique Ltd

R. Belmiro Obadias Muianga N 384, P.O. Box 1483, Maputo Mozambique +258 21 351 100 +258 21 351 117 www.mcel.co.mz
Mcel Mozambique Ltd

Address Telephone Fax Web
Page 147/194
M-Cell is owned by Telecomunicacoes Moveis de Mocambique, a subsidiary of TDM (76%) with Detecon (24%), the consultancy arm of Deutsche Telekom. Mcel has the largest share of the market in Mozambique with about 2.5 million subscribers whereas Vodacom only has about 1 million subscribers.
15.1.3.
Internet Service Providers
It is estimated that there are approximately 10,000 Internet subscribers and 14 Internet service providers in Mozambique. Nearly all ISPs are concentrated in the capital Maputo, with a few branches in Beira and elsewhere.

Name Contact Details Telephone Private or Government Dial-up only (Y/N) Max leasable dedicated bandwidth Teledata (in Maputo, Beira, Nampala, Nacala, Quelimane) 5th Floor, Avenida Ho Chi Min N 710, Maputo Tel: +258 21 353 500 Private No Dedicated line up to 2Mbs, shared broadband wireless up to 512 kbs TDM Telecommunicacoes de Mozambique (all main cities) DCM Direccao de Maputo +258 21 497 211 Private No Shared HDSL up to 512 Kbs Intra (available in Maputo & Beira) +258 21 494 850 Private No EMIL Net (Maputo only) +258 21 428 772 Email: info@emailnet.com Private No www.intra.co.mz Fax: +258 21 353 534
Name Contact Details Telephone Private or Government Dial-up only (Y/N) Max leasable dedicated bandwidth Name Contact Details Private or Government Dial-up only (Y/N) Name Contact Details Private or Government Dial-up only (Y/N)
15.1.4.
Communications Regulations
Type Y Y Y Y Y Y N N N N N N No restrictions on usage. Need an ordinary licence, import regulation not applicable Need an ordinary licence, import regulation not applicable Need an ordinary licence, import regulation not applicable No restrictions on usage. Need an ordinary licence, import regulation not applicable
Regulations
Regulations on Usage or importation of: Satellite Communications HF Radio UHF/VHF/HF radio: handheld, base and mobile UHF/VHF repeaters GPS VSAT What are the procedures: For the importation of ICT equipment? Requirements vary on type of equipment.
Page 148/194
15.1.5.
UNICEF UNDP WHO
Existing UN Communication Systems

Samuel Mani smani@unicef.org Isac Chuma isac.chuma@undp.org Salatiel Mondlane salatiel.mondlane@who.org
Existing UN Communication Systems Contact details and focal points
Can WFP share?

VSAT VHF/UHF network Can use licence? VHF frequencies UHF frequencies HF frequencies
UNDP
No Yes Yes Yes Yes
UNICEF
No Yes Yes Yes Yes
OCHA
No Yes Yes Yes Yes
FAO
No Yes Yes Yes Yes
UNHCR
No Yes Yes Yes Yes
DPKO
No Yes Yes Yes Yes
15.1.6.
Suppliers
All purchases of ICT equipment and servicing are done in-country. The complete list is available from the WFP Mozambique Procurement Office and/or WFP Mozambique ICT Department. Satellite phones are supplied from FITTEST in Dubai
Item & Company

Computers & Servicing Bytes & Pieces,
Address
Rua Comdt Moura Bras N 27, Maputo, Mozambique Web: www.bytespieces.com Av. Eduardo Mondlane N 1071 Maputo, Mozambique Av Martires Machava N 1050, P.O. Box 309, Maputo, Mozambique Avenida 24 Julho N 1580, P.O. Box 4490, Maputo, Mozambique Avenida 24 Julho N 3617, P.O. Box 4490, Maputo, Mozambique Av. Vladimir Lenine N 1567 Maputo, Mozambique Avenida 25 Septembro N 1509 Maputo, Mozambique Av. Romao F Farinah N 156, P.O. Box 4294, Maputo, Mozambique
Telephone
Tel: +258 21 402 329 Fax: +258 21 402 329 Email: info@bytespieces.com Tel: +258 21 300 016 Tel: +258 21 492 511
Triana Lda, EXI Lda,
DataServ Lda,
Tel: +258 21 300 600 Email: adm@dataserv-mz.com Web: www.dataserv-mz.com Tel: +258 21 220 217 Email: jjasso@tvsd.co.mz Tel: +258 21 326 522 Fax: +258 21 326 524 Email: spac@mail.com Tel: +258 21 300 399
Motorola Dealers TVSD
Motorola SPAC
VSAT Support & Service SATCOM,
Generator Maintenance Barlows Equipment Lda,
Tel: +258 21 430 184 Fax: +258 21 430 225 ddefaria@barloworld-moz.com
15.2. Zimbabwe
XXX
Page 149/194
15.3. Malawi
15.3.1. Communications Regulations
The Malawi Communications Regulatory Authority (MACRA) was established in 1998 to assume the regulatory functions of the communications sector which had been performed by the Malawi Telecommunications Corporation Limited. MACRA is among the three institutions established following the dissolution of the former Malawi Posts and Telecommunications Corporation (MPTC) with responsibilities for licensing telecommunications, postal and broadcasting operators, settling disputes among operators, approving tariffs, promoting and monitoring free and fair competition, allocating and managing the radio frequency spectrum, managing the numbering plan, type approving terminal equipment and protecting the consumers.
Malawi Communications Regulatory Authority

Address Telephone Fax Email Malawi Communications Regulatory Authority Salmon Amour Road, Private Bag 261, Blantyre, Malawi +265 1 883 611 +265 1 883 890 dg-macra@macra.org.mw
Regulations
Regulations on Usage or importation of: Satellite Communications HF Radio UHF/VHF/HF radio: handheld, base and mobile UHF/VHF repeaters GPS VSAT What are the procedures: For the importation of ICT equipment? Requirements vary on type of equipment. Y Y Y Y Y Y Type N N N N N N No restrictions on usage. Need an ordinary licence, import regulation not applicable Need an ordinary licence, import regulation not applicable Need an ordinary licence, import regulation not applicable No restrictions on usage. Need an ordinary licence, import regulation not applicable
15.3.2.
Telekom is 60% owned by Telekom Malaysia Berhad and has been operational in Malawi since 1995.
TNM Telecom Networks Malawi

Address Telephone Contact Email Private Bag 376, Lilongwe, Malawi +265 1 756 710 ---or--- +265 1 756 711 Ms. Winnie Dzungu tawinadzungu@telekom.co.mw
Celtel has been operational in Malawi since 1999 with a complete range of cellular network services.
Zain Networks Malawi - (Previously Celtel)

Address Telephone Fax Contact Email Mwai House, P.O. Box 57, Lilongwe, Malawi +265 1 774 800 +265 1 774 802 Ms. Edna Chibwe Chibwe.e@mw.celtel.com
Page 150/194
15.3.3.
Name Telephone Fax Email Web Name Telephone Fax Mobile Email Web Name Telephone Fax Email Name Telephone Fax Email Web

Malawi Telecommunications Ltd.,, P.O. Box 537, Blantyre 3, Malawi +265 1 846 977 +265 1 846 445 mtlceo@malawi.net www.mtl.mw Malawi Net, 1st Floor Galaxy House, P.O. Box 1698, Blantyre, Malawi +265 1 822 436 ---or--- 265 1 822 596 +265 1 824 447 +265 8 987 200 ---or --- +265 9 987 200 admin@malawi.net www.malawi.net Broadband Digital Solutions Ltd., P.O. Box 266, Lilongwe, Malawi +265 1 771 688 +265 1 771 545 broadband@mw.com Skyband Corporation Limited, P. O. Box 1147, Lilongwe, Malawi +265 1 757 757 +265 1 756 559 info@skyband.mw www.skyband.mw
15.3.4.

Channel
Repeater Repeater Repeater Repeater Repeater Repeater
Existing UN Communication Systems UN Organisation

IMF UNDSS Security Channel UNHCR UNICEF WFP World Bank
Location of Repeater
Lilongwe Lilongwe Lilongwe Lilongwe Lilongwe & Blantyre Lilongwe
Can WFP share?

UNDP Yes Yes Yes Yes Yes
UNICEF Yes Yes Yes Yes Yes
UNFPA N/A N/A No No No
WHO No No Yes Yes Yes
FAO N/A N/A No No No
UNHCR N/A N/A Yes Yes Yes
UNAIDS N/A N/A No No No
Page 151/194
15.3.5.
Suppliers
Address
P.O. Box 266, Lilongwe, Malawi P.O. Box 934, Blantyre, Malawi Lilongwe, Malawi Email: it@globemw.net P.O. Box 5866, Blantyre, Malawi P.O. Box 1841, Lilongwe, Malawi P.O. Box 2006, Blantyre, Malawi
Item & Company

Computers & Servicing Burco Electronics Systems
Telephone
Tel: +265 1 771 686 Fax: +265 1 771 323 Tel: +265 1 840 777 Fax: +265 1 844 640 Tel: +265 1 751 999 Fax: +265 1 753 657 Tel: +265 1 823 130 Fax: +265 1 823 080 Tel: +265 1 774 510 Fax: +265 1 774 510 Tel: +265 1 876 592 Fax: +265 1 870 348 Tel:+265 1 771 621 Fax:+265 1 774 076 Tel:+265 1 751 456 Fax:+265 1 756 136 Tel: +265 1 771 688 Fax: +265 1 771 545
Globe Electronics
Computech Business
Motorola Dealers AIATEC Pitronic VSAT Support & Service Broadband Digital Solutions
P. O Box 40527, Lilongwe, Malawi P.O Box 30443, Lilongwe, Malawi P.O. Box 266, Lilongwe, Malawi Email: broadband@mw.net P. O Box 40527, Lilongwe, Malawi P.O Box 30443, Lilongwe, Malawi P.O. Box 1263, Lilongwe, Malawi P.O. Box 30643, Blantyre, Malawi P.O Box 2339, Lilongwe, Malawi P. O Box 218 Lilongwe, Malawi P. O Box 467, Blantyre, Malawi
Codan AIATEC Pitronic Generator Maintenance Barloworld Equipment
Tel:+265 1 771 621 Fax:+265 1 774 076 Tel:+265 1 751 456 Fax:+265 1 756 136 Tel: +265 1 710 344 Fax: +265 1 710 114 Tel: +265 1 870 666 Fax: +265 1 871 281 Tel:+265 1 707 131 Fax:+265 1 707 132 Tel:+265 1 755 341 Fax:+265 1 750 251 Tel:+265 1 878 210 Fax:+265 1 877 478
Genmec CIFAO
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15.4. Zambia
15.4.1. Communications Regulations
The Zambia Communications Authority is the regulating organisation that regulates telecommunications. A service provider cannot operate without a certificate issued by the authority. Operating licenses usually last for 12 months and operating any telecommunications without a license is punishable by law and attracts punitive measures.
The Communications Authority of Zambia

Address Telephone Fax Contact Email Web Communications Authority of Zambia (CAZ), P.O. Box XXX, Lusaka, Zambia +260 211 241 236 +260 211 246 701 Ngabo Nankonde info@caz.zm ---or--- nnankonde@caz.gov.zm www.caz.zm/
Regulations
Regulations on Usage or importation of: Satellite Communications HF Radio UHF/VHF/HF radio: handheld, base and mobile UHF/VHF repeaters GPS VSAT What are the procedures: For the importation of ICT equipment? Requirements vary on type of equipment. Y Y Y Y Y Y Type N N N N N N No restrictions on usage. Need an ordinary licence, import regulation not applicable Need an ordinary licence, import regulation not applicable Need an ordinary licence, import regulation not applicable No restrictions on usage. Need an ordinary licence, import regulation not applicable
15.4.2.
Currently there are 3 service providers and efforts to have a forth competitor are still underway. The first company on the market was Telecel which now is MTN Zambia. Zain (formerly Celtel) was the second company to enter the market, it was launched in 1998. Cell Z, is 100% owned by Zambia Telecommunications Limited.
MTN Zambia (Previously Telecel)

Address Mobile Fax Email Web MTN Zambia, P.O. Box 35464, 5033 Longolongo Road, Lusaka, Zambia +260 966 750 750 +260 966 761 234 mtn@mtnzambia.co.zm www.mtnzambia.co.zm
Zain Zambia - (Previously Celtel)

Address Telephone Fax Contact Web Zain Zambia Ltd, P.O. Box 320001, Nyerere Road, Woodlands, Lusaka, Zambia +260 211 250 707 +260 211 250 595 Gilles Kuntz Operations Director www.celtel.com
Page 153/194
Cell Z
Address Telephone Fax Email Web Cell Z Zamtel, Buteko Avenue, Provident House, P.O. Box 71660, Ndola, Zambia +260 211 611 111 +260 211 615 855 zamtel@zamtel.zm www.zamtel.zm/index.php?option=com_content& task=view&id=29&Itemid=43
15.4.3.
Name

Coppernet Solutions Mukuba Pension House, Lusaka, Zambia Tel: +260 211 223 333 Private No Up to 1 Mbs wireless/Vsat (Shared / Dedicated) Microlink Technologies 2nd Floor Farmers House Central Park, Lusaka Tel: +260 211 222 702 Fax: +260 211 225 476 Private No Up to 1 Mb Wireless/Vsat (Shared /Dedicated Afri Connet Harvey Tile Complex Office A, Great East Road, Lusaka, Zambia Tel: +260 211 225 838 Fax: +260 211 Private No Up to 1 Mb Wireless/Vsat (Charge per Gb used) Zamnet P.O Box 38299, COMESA Centre, Lusaka Tel: +260 211 224 159 Private No Up to 2Mb Wireless/Vsat (Shared or Dedicated) Fax: +260 211 Fax: +260 211 245 734

Contact Details Telephone & Fax Private or Government Dial-up only (Y/N) Max leasable dedicated bandwidth Name Contact Details Telephone & Fax Private or Government Dial-up only (Y/N) Max leasable dedicated bandwidth Name Contact Details Telephone & Fax Private or Government Dial-up only (Y/N) Max leasable dedicated bandwidth Name Contact Details Telephone & Fax Private or Government Dial-up only (Y/N) Max leasable dedicated bandwidth
15.4.4.
Type Y Y Y Y N N N N No restrictions on usage. Need an ordinary licence, import regulation not applicable Need an ordinary licence, import regulation not applicable Need an ordinary licence, import
Regulations
Regulations on Usage or importation of: Satellite Communications HF Radio UHF/VHF/HF radio: handheld, base and mobile UHF/VHF repeaters
Page 154/194
regulation not applicable GPS VSAT What are the procedures: For the importation of ICT equipment? Inform Communications Authority Y Y N N No restrictions on usage. Need an ordinary licence, import regulation not applicable
15.4.5.
UNICEF UNDP WHO

asimungala@unicef.org / pchomba@unicef.org Mwiya.nyambe@undp.org / noah.tembo@undp.org musumalim@zm.afro.who.int
Existing UN Communication Systems Contact details and focal points
Can WFP share?

UNDP
Y Y Y Y Y
UNICEF
Y Y Y Y Y
FAO
N N Y Y Y
FAO
N N Y Y Y
UNHCR
N N Y Y Y
DPKO
N N Y Y Y
15.4.6.
Suppliers
Address
Shop 100 Carousel Shopping Complex, Lusaka, Zambia Ground Floor Chester House, Cairo Rd Lusaka & Manda Hill Shopping Complex, Lusaka Lumumba Road, Manda Hill Shopping Complex & Arcades Shopping Complex, Lusaka
Item & Company

Computers & Servicing Computer Express
Telephone
Tel: +260 211 225 035 Fax: +260 211 232 752 Email: pctech@zamnet.zm Tel: +260 211 224 374 Fax: +260 211 224 374 Email: cosmic@zamtel.zm Tel: +260 211 286 568 Fax: +260 211 287 292 Email: sales.hazida@uudial.zm Tel: +260 211 Fax: +260 211 Email:
Cosmic Computer Supplies
Motorola Dealers Hazida Communications Ltd
Codan Has to be imported
VSAT Support & Service ISPs Mentioned above & Precision Communications Generator Maintenance Diesel Electric
Plot 5091 Lumumba Road, Lusaka, Zambia
Tel: +260 211 228 274 Fax: +260 211 228 274 Email: rolf@precision.co.zm Tel: +260 211 229 103/4 Fax: +260 211 223 775 Email: delus@zamnet.zm
Plot 4791 Chifinga Road, Lusaka, Zambia
Page 155/194

15.5.1. ICT Summary
Over 13 Sub Offices a total of 9 VSAT and PABX installed and operational with the following services: Lotus Notes/ Uuplus Mail Exchange Telephone over IP Telephone through Switch-board Internet, Compass, Wings (Goma and Bukavu) Billing software Windows and antivirus automatic update
15.5.2.
Energy
All sub-offices have a generator and some have a backup generator: Kalemie, Kindu, Bukavu, Goma, Bunia, Mbandaka. All sub-offices have their radio on a solar generator, except for the Kinshasa SubOffice.
15.5.3.
Telecoms
All sub offices have HF radio and VHF Radio. The following have a VHF repeater owned by WFP: Kinshasa, Kalemie, Bukavu, Bunia, Kisangani, Mbandaka and Gemena. In the other sub-offices WFP shares with other UN agencies. All sub offices have Mini M and Thuraya satellite telephones and 9 Sub offices are equipped with PABX with voice over IP and GSM trunk lines.
15.5.4.
Information Technology
9 sub offices have a File sever, ISA server and a Compas server. They have a domain ensuring security on the network and are equipped with wireless access point. A backup system is organised but not fully operational because of lack of qualified staffing in the sub offices. All the computers in the sub offices are more than three years old.
15.5.5.
Telephone Services
Yes Yes No No
Telephone Services
Is there an existing landline telephone network? Does it allow international calls? Average, number and length of downtime periods Mobile phone providers Estimated availability and coverage Procedure to obtain subscription
Infrequent but interrupted calls are common. Yes No Coverage is good but restricted to major towns because in many locations have no electricity. Subscription is very simple, SIM cards and pay-as-go top-up cards available countrywide.

Vodacom DRC Ltd
Address Telephone Web 2nd Floor, Mobil Building 3157 Boulevard 30 Juin, Kinshasa, Gombe, D.R. Congo +243 81 313 1000 http://www.vodacom.cd
Zain DRC Ltd (formerly Celtel)

Telephone Email Web +243 99 600 0555 info@cd.celtel.com www.cd.celtel.com/fr/
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15.5.6.
In Kinshasa there are 3 ISPs, Matadi 2 ISPs, Goma 1 ISP, Bakavu 1 ISP and Lubumbashi 2 ISPs.

Are there ISPs available? Contact Details Private or Government Approximate Rates Max leasable dedicated bandwidth Private N/A 128 kbs Y Microcom, Intercom, Raga N
15.5.7.
Type Y Y Y Y Y Y N N N N N N Usage is regulated by the UCC Usage is regulated by the UCC Usage is regulated by the UCC Usage is regulated by the UCC No restrictions on usage. Usage is regulated by the UCC
Regulations
Regulations on usage or importation of: Satellite HF Radio UHF/VHF/HF radio: handheld, base and mobile UHF/VHF repeaters GPS VSAT
The procedures for the importation of ICT equipment There is no difficulty importing communication equipment. No taxes are paid by the UN agencies. Authorization from Min. of Foreign Affairs, ANR, and OCPT is necessary for the exemption of taxes.
15.5.8.

WFP, UNHCR, UNICEF & WHO UNHCR, UNICEF & UNDP MONUC
Each UN agency has its system: HF and VHF radio systems: VSAT System: VSAT System and UHF:
Can WFP share?

VSAT VHF/UHF networks Can use licence? VHF frequencies UHF frequencies HF frequencies
UNDP
Yes Yes Yes Yes Yes
UNICEF
Yes Yes Yes Yes Yes
OCHA
Yes Yes Yes Yes Yes
FAO
Yes Yes Yes Yes Yes
DPKO
Yes Yes Yes Yes Yes
UNHCR
Yes Yes Yes Yes Yes
WFP use HF system but there is jamming (congestion) due to the fact that there too many users. For example it is very difficult to get connection with Lubumbashi 2,000 km from Kinshasa. The signal is very weak. Another difficulty is the lack of spare parts so in conclusion it is recommended that the UN sets up its own maintenance system. Back to Top of Chapter or back to Table of Contents
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16.
Electricity - Generation & Supply

The following table summarises the overall electricity generation and consumption for 2005.
16.1. Mozambique
Southern Africa Electricity Overview (Billions of kWh except where noted) Consumption Generation Capacity Exports Imports Country
(kilowatts) (kilowatts) (gigawatts) (kilowatts)
(kilowatts)
Botswana DRC Lesotho Madagascar Malawi Mozambique Namibia South Africa Swaziland Zambia Zimbabwe
2.26 4.32 0.36 0.77 1.21 10.46 2.37 197.37 1.16 5.76 11.56
0.94 6.04 0.35 0.83 1.30 15.14 1.46 215.88 0.39 8.35 8.88
0.13 2.55 0.08 0.29 0.31 2.40 0.00 40.48 0.13 1.79 1.96
0.00 1.30 0.00 0.00 0.00 9.50 0.06 10.14 0.00 2.00 0.00
1.39 0.01 0.04 0.00 0.00 5.88 1.07 6.74 0.80 0.00 3.30
Totals
237.60
259.56
50.12
22.94
19.23
16.1.1.
Overview
Electricidade de Mozambique, Avenida Agostinho Neto N 70, P.O. Box 2447, Maputo, Mozambique +258 21 490 636 +258 21 491 048 www.edm.co.mz/ (in Portuguese)
Electricidade de Mozambique
Address Telephone Fax: Web
The main electricity authority is Electricidade de Mozambique (EDM), established by the state in 1977, two years after independence. EDM is responsible for generation, transmission and distribution, but there are other companies that produce and distribute electricity. The main one is Hidroelectrica de Cahora Bassa, a company jointly owned by Portugal (82%) and Mozambique (18%) and the biggest hydroelectric scheme in Southern Africa. Hydropower is the most important commercial energy resource, with a huge potential, 2,488 MW has so far been developed. A total of 2,075 MW is installed at Cahora Bassa dam on the Zambezi River. The installed capacity of EDM is 316 MW, of which 109 MW is hydropower and 205 MW is thermal.
Power Stability
Is there a constant and regular supply of: Power throughout the country Yes Describe All cities and major towns have mains supply however many villages do not have supplies. About twice per month Up to about 2 hours
On average, how often does power supply go out? On average, how long does the outage last?
In all cities where WFP is represented there is a reliable telephone and electricity supply network and generators have be placed in all offices.
The energy from the main grid covers only about 6% of the Mozambican population. People outside the area of the grid are mainly those living in rural and suburban areas. The demand for electricity in Mozambique is only 350 megawatts, excluding its largest electricity consumer, the Mozal aluminium smelter which consumes three times more electricity than the rest of Mozambique.
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16.2. Zimbabwe
ZIM ESCO
Address Telephone Fax Email While Zimbabwe imports about 35 percent of its electricity requirements, the country's power supply has grown increasingly irregular over the past few years. The country now experiences temporary power shortfalls due to the economic decline. Eskom of South Africa and HCB of Mozambique have both refused to renew contracts with the Zimbabwe Electricity Supply Authority (ZESA). Generators at Zimbabwe's Kariba and Hwange power stations have gone offline due to a shortage of spare parts. Construction of a thermal plant at the Sengwa Coal mine has been delayed due to lack of investor interest. Zimbabwe's government has signed contracts with China's National Aero-Technology Import (Caltic) and China Electric Technology Import and Export Corporation (Cetic) to expand the Kariba and Hwange stations and with Iran for the construction of an additional gas powered plant. +263 +263
16.3. Malawi
ESCOM Electricity Supply Corporation of Malawi
Address Telephone Fax Email Electricity Supply Corporation of Malawi, P.O. Box 2047, Blantyre, Malawi +265 1 830 378 +265 1 822 008 info@escommw.com
Malawi's Shire River supports four hydroelectric plants, which account for the majority of the country's electrical output. A 54 km power-supply link from Mozambique's Cahora Bassa dam is under construction; however, a lack of resources has prevented the project from moving forward. Additional work continues on the Kapichira hydroelectric power scheme that is designed to add 128 MW to the country's capacity. In Malawi there is good coverage over the whole Country. Escom (Electricity Supply Commission of Malawi) supplies electricity in all districts. However, it is important to note that the supply is not always stable and the risk of fluctuations is very high, thus use of an electricity stabilizer is highly recommended. There are also frequent power cuts during the rainy season and in some areas the provision for generators is also recommended.
16.4. Zambia
ZESCO Zambia Electricity Supply Corporation
Address Contact Telephone Fax Email Web Zambia Electricity Supply Corporation, P.O. Box 33304, Lusaka, Zambia Romas Kamanga Chief Hydrology Engineer +260 211 228 084 +260 211 822 008 mchisela@zesco.co.zm www.zesco.co.zm
Zambia exports power to several of its neighbours, however, only 18% of the Zambian population have access to electricity. There are two major power entities in Zambia. ZESCO (Zambian Electricity Supply Company Ltd.) is the national authority and went up for privatisation in 1999. ZESCO generates power and is responsible for transmission and distribution.
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The other power organisation is CAPC (Central African Power Corporation). CAPC is jointly owned by Zambia and Zimbabwe. The two countries share equally the costs and output of the corporation. CAPC exploits the hydro potential of the Kariba complex, which consists of the Kariba North and Kariba South power stations, Kariba dam and any future dams which may be constructed on the Zambezi River. Lake Kariba is the collection point for a vast catchment area spanning several millions of square kilometres. The Upper Catchment extends over the western half of Zambia and into Angola. The Lower Catchment covers a large part of Zimbabwe and is fed by the lake, Cahora Bassa in Mozambique. Lake Kariba itself is about 300 km long and the international boundary between Zambia and Zimbabwe runs down the middle of the lake. CAPC operates the dam and the two Kariba power stations. ZESCO is responsible for bulk sales in Zambia and for the cost of generation at Kafue and Victoria Falls power stations. The Zimbabwe Electricity Supply Authority (ZESA) is responsible for the costs of Bulawayo, Harare, Hwange and Munyati thermal power stations which link into the system.

DRC potentially has extensive hydroelectric capacity of approximately 100,000 MW. Due to continuing political uncertainties and the lack of investor interest, only a fraction of this amount has been developed. In 2006, the DRC had total installed generating capacity of 2,568 MW. However, actual production is estimated at no more than 600-700 MW because two-thirds of the turbines are not functioning. In May 2006, Mag-Energy (Canada) began overseeing the refurbishment and rehabilitation work on Inga Dam, which is operating at 40%. The repairs should allow the two Inga generating units to work at full capacity (1,774 MW) by 2010. DRC exports hydroelectricity to its neighbour, Republic of Congo along a 220-kilovolt (KV) connection. The interconnection supplies nearly one third of the electricity consumed in Congo-Brazzaville. Power from the Inga Dam is also transmitted to the Zambian grid along a 500-KV line from Inga to Kolwezi in southern DRC, and a 220-KV line from Kolwezi to Kitwe in northern Zambia. The Congo River has an average flow of over 40,000 m/sec; an exceptional source of energy. It is estimated that this river represents around 13% of the world's hydroelectric potential, and its force alone could satisfy the electricity requirements of the entire African continent. In theory, this is its potential. The paradox is that electricity consumption in the DRC is one of the lowest in the world. The rate of households with access to electricity is less than 6%, one of the lowest levels in sub-Saharan Africa. Yet the infrastructure does exist, the existing Inga Dams are situated on the lower reaches of the river, around 400 kilometres from the capital. These sites were brought into operation in 1972 and 1982, and have the potential to supply electricity to a large part of the region. However, in many rural areas of the country, petrol generators are still the only source of electricity. At nightfall, it is not rare for some popular districts of Kinshasa to be plunged into darkness, forcing the residents to use candles or hurricane lamps. Back to Top of Chapter or back to Table of Contents
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17.
Fuel Refining, Supply & Distribution

The table below clearly demonstrates the vulnerability that the region has in regards to fuel production, consumption and refining capacity. Production
(000 bpd)
Country
Botswana DRC Lesotho Madagascar Malawi Mozambique Namibia South Africa Swaziland Zambia Zimbabwe
Consumption
(000 bpd)
Exports
(000 bpd)
Reserves
(mill. barrels)
Refining
(000 bpd)
0.0 21.1 0.0 0.0 0.0 0.0 0.0 250.8 0.0 0.1 0.0
13.0 7.0 2.0 12.0 6.0 11.0 23.0 505.0 3.0 14.8 18.0
0.0 14.1 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0.0 187.0 0.0 0.0 0.0 0.0 0.0 15.7 0.0 0.0 0.0
0.0 0.0 0.0 15.0 0.0 0.0 0.0 505.0 0.0 24.0 0.0
Totals
272.0
613.8
14.0
202.7
544.0
17.1. Mozambique
17.1.1. Fuel Overview
Empressa Nacional de Petroleos de Mocambique (Petromoc) is the Mozambique state oil company. The company, which was formed in 1997, is responsible for the purchasing of Mozambique's petroleum product requirements and for the setting of selling prices. In the past Petromoc also determined the allocation of oil products to each of the private oil companies operating in Mozambique, and this was allocated according to an annual quota. Besides handling virtually all fuel imports, Petromoc also operates service stations nationwide holding about half the market. Petromoc plays an important role in the distribution of oil products in Mozambique, owning 20 of the country's 28 depots.
17.1.2.
Address Telephone Fax Web
Supply & Distribution

Pteromac, Praca dos Trabalhadores N 9, P.O. Box 417, Maputo, Mozambique +258 21 356 600 +258 21 356 601 www.petromoc.co,mz
Petromoc
Total Mozambique
Address Telephone Fax Email Total Mozambique SARL, Avenida 25 Septembro N 1725, P.O. Box 207, Maputo Mozambique +258 21 307 230 +258 21 307 232 sandra.mahoque@total-mkt-mz.com
Shell Mozambique
Address Shell Mozambique Lda, Avenida Martires Inhaminga N 170, P.O. Box 1997, Maputo, Mozambique
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Telephone Fax
+258 21 310 442 +258 21 720 037
BP Mozambique
Address Telephone Fax BP Mozambique Lda, Avenida Martires Inhaminga N 170, P.O. Box 854, Maputo, Mozambique +258 21 325 552 +258 21 326 042
Sasol Petroleum Temane

Address Telephone Fax Sasol Petroleum Temane, Avenida 25 Septembro N 1725, P.O. Box 207, Maputo Mozambique +258 21 311 710 +258 21 307 922
17.1.3.
Demand
There are three ports in Mozambique - Maputo, Beira and Nacala where fuel can be imported and discharged. There is an existing pipeline between Beira and Harare that has been extended and is operating close to full capacity even with an expansion through the addition of pumping stations. Enron and Sasol will be co-operating on the construction of a single pipeline from central Mozambique to Maputo and the South African markets. Malawi, Zimbabwe and Mozambique are planning a joint fuel refinery in Mozambique with a capacity of 10,000 bpd.
Demand
Does local supply meet the needs of Mozambique, especially for aviation and ground fuels? No Yes but not consistent
Seasonal Variations
Indicate significant seasonal variations and how this is managed. There are seasonal variations; these are mostly related to farm land preparation prior to planting. Are there national priorities in the availability of fuel? Is there a rationing system? Is fuel to lower income/vulnerable groups subsidized? Y Y Y No No No
Yes Can the local industry expand fuel supply to meet WFP needs? No Generally the available refining capacity within Mozambique meets demand but occasionally there are reports of shortages.
17.1.4.
Transportation
Transportation
How is internal transportation of fuel products carried out? Fuel distribution within Mozambique is by truck, the railways do offer a service but due to the poor condition of the rail network and reported losses this is not used as much. Is the transportation infrastructure and fleet sufficient to handle current Yes No domestic needs as well as increased demand from WFP? Fuel distribution by road is well organised and few shortages are reported.
17.1.5.
Quality
Yes No
Industry Control Measures

Tanks with adequate protection against water mixing with the fuel
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Filters in the system, monitors at the point where fuel is loaded into aircraft Adequate epoxy coating of tanks on trucks Presence of suitable fire fighting equipment
Yes Yes Yes
No No No
Standards Authority
Is there a national or regional standards authority? If yes, are the standards adequate/properly enforced? Yes No Adequate
Tax-free Regulations
Does WFP enjoy UN privileges for tax and duty-free importation of fuels for their own operations? Yes No
17.2. Zimbabwe
17.2.1. Overview
Beira Oil Terminal: The new terminal is located on Quay 12 and is well provided with facilities for discharging tankers of 500 to 50,000 dwt and loading of oil tankers of 500 to 2,500 dwt. The system has four pipelines 12" fuel, 16" diesel, 16" jet oil and 16" petrol. The new terminal is working in conjunction with the oil terminal at Berth 11 with a capacity of 400 tons/hr and has a storage capacity of 95,000 m. The Beira-Feruka pipeline is 278 kms long and was built in the 1960s; the pipeline played a pivotal role in transporting fuel into Zimbabwe. The entire pipeline was previously under the control of the Mozambican government through its company, Companhiado Pipeline Mozambique Zimbabwe (CPMZ). In December 2004, a joint venture project was announced to construct an independent petroleum storage terminal in Beira, which will be tied to the Beira-Feruka pipeline that runs from Mozambique to Zimbabwe. With its added storage capacity of approximately 3.4 million cubic feet, the terminal is expected to help solve Zimbabwe's problems with erratic fuel supplies. The shareholders in the venture are the National Oil Company of Zimbabwe (Noczim), Petroleos de Mocambique (Petromoc) and the Independent Petroleum Group (IPG) of Kuwait.
17.2.2.
Refining
Southern Africa's petroleum refining is concentrated in South Africa where four refineries have a combined 489,547 bbl/d capacity. Other Southern African refineries are in Angola (Luanda: 39,000 bbl/d), Madagascar (Toamasina: 15,000 bbl/d) and Zambia (Ndola: 23,750 bbl/d).
17.3. Malawi
17.3.1. Overview
Malawi has signed a US$150 million deal with a Qatar firm, Venessia Petroleum, to construct a pipeline for refined oil from Beira in Mozambique to Nsanje in Malawi. The project will drastically reduce the cost of importing fuel; currently fuel is transported by trucks, via Tanzania, and via Beira and Nacala in Mozambique. The Malawi government officials confirmed that the deal was struck on January 21, 2008. The project, which will take will take 36 months to complete, will comprise of a pipeline and an oil storage facility that is expected to boost Malawi's reserves to 90 days. Currently, the country can hold only a 10-day reserve. Most of Malawi's fuel imports are supplied via Tanzanian and South African ports, although additional sources of imports, via a pipeline from Mozambique, are also being developed. Fuel is available in Malawi and price increases or shortages generally follow the international market trend. There are 3 major companies importing fuel in Malawi: Total Malawi Ltd, BP Malawi Ltd, and Petroda. Total Malawi Limited has the biggest share of the market since it merged with Mobil Oil Limited. Total has 62 outlets, BP has 44 and Pedroda has 17 but the quality of Petroda fuel has been subject to critics at different occasion.
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17.4. Zambia
17.4.1. Fuel Overview
The local industry is expanding with a lot of service providers coming on board. The traditional business leaders have always been BP, Total and Mobil. Now there is Engen, VUMA, and ODYS among others and it is expected that the industry will continue to attract competitors on the market. Whilst all this is happening it is important to note is that the refinery remains a major concern, if a breakdown occurs, the impact is felt countrywide.
Energy Regulation Board

Address Telephone Fax Web Energy Regulation Board, 8th Floor, Premium House, Nasser Road, Lusaka +260 211 236 002 +260 211 236 003 www.erb.org.zm
17.4.2.
Supply & Distribution

BP Zambia PLC, Mukuba Pension House, Dedan Kimathi Road, Lusaka, Zambia Jordan Ndhlovu Aviation Fuel Advisor +260 211 227 152 +260 211 223 645 jordan.ndhlovu@bp.com
BP Zambia
Address Contact Telephone Fax Email
Mobil Zambia
Address Telephone Fax Web Mobil Oil Zambia, Plot 1544, Mungwi Road, Heavy Industrial Area, Lusaka, Zambia +260 211 241 926 +260 211 244 166 www.exxonmobil.com
Total Zambia
Address Telephone Fax Web Total Zambia, Plot 1709, Mungwi Road, Heavy Industrial Area, Lusaka, Zambia +260 211 243 002 +260 211 241 118 www.total.co.zm
17.4.3.
Demand
Demand
Does local supply meet the needs of Zambia, especially for aviation and ground fuels? Yes, but not always consistent No Currently the oil marketing companies meet the requirements of the community. Zambia has not been hit by a major national disaster or humanitarian situation that would require fuel resources being a major input to address the situation. There is however an increase in the personal ownership of vehicles through imports from Japan. This would have a multiplier effect in an event of a fuel crisis.
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Seasonal Variations
There are seasonal variations; these are mostly related to farm land preparation prior to planting. Are there national priorities in the availability of fuel? Is there a rationing system? Is fuel to lower income/vulnerable groups subsidized? Y Y Y No No No
Yes Can the local industry expand fuel supply to meet WFP needs? No In worst case scenario where the country has run out of fuel because of breakdown at its only refinery the Tazama Refinery, the aviation industry has usually not been affected by the crisis. In mid 2007 for example, the refinery had to be serviced and so this meant fuel had to be imported. Almost all the oil marketing companies had to ration sales of fuel to the public but of course preference was given to account holders. Even then, the aviation industry still enjoyed a buffer of stock. Motorists suffered the heaviest with some vehicles having to spend nights on filling stations queuing for fuel.
17.4.4.
Transportation
Transportation
How is internal transportation of fuel products carried out? Fuel distribution within Mozambique is by truck, the railways do offer a service but due to the poor condition of the rail network and reported losses this is not used as much. Is the transportation infrastructure and fleet sufficient to handle current Yes No domestic needs as well as increased demand from WFP? Transportation of fuel is done using fuel tankers. The fuel tankers are taken through a standard quality test and if passed issued with a certificate to carry or transport the commodity. The certificates are valid only up to a period and thereafter reviewed and the tank has to be re-tested for quality. A certificate is issued by the Zambia Bureau of Standards.
17.4.5.
Quality
Yes Yes Yes Yes No No No No
Industry Control Measures

Tanks with adequate protection against water mixing with the fuel Filters in the system, monitors at the point where fuel is loaded into aircraft Adequate epoxy coating of tanks on trucks Presence of suitable fire fighting equipment
Standards Authority
Tax-free Regulations
Does WFP enjoy UN privileges for tax and duty-free importation of fuels for their own operations? Yes No
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17.5.1. Overview
Fuel in the DRC is handled by SEP (Services des Entreprises Ptrolires Congolaises), a semi-public company. The main shareholders are COHYDRO (36.6%), Aristea Group (Total/Engen) (36.6%), Shell Overseas Holding (13%), Cobil (7.8%) and SCP-ELF (6%). SEP is the exclusive customs agent for the customs clearance of all oil products and is responsible for receipt, storage, handling, transport and quality control of refined oil products from entry point in the country to the delivery/consumption point. SEP has 25 inland depots, 10 depots at airports and 3 pumping stations. There is a pipeline network from Matadi to Kinshasa which transports petrol, JET A1 and diesel. In addition SEP has a fleet of 5 barges and 5 pushers, 113 rail fuel cars and 2 locomotives and 120 road vehicles although much of the logistics infrastructure is not in good working order. SEP imports approximately 450,000 m/year and has storage capacity for 155,000 m. SEP is also responsible for setting the official pricing structure of hydrocarbons. Diesel is the main fuel consumed in DRC. Purchase of fuel is done through the operating fuel companies: Shell, Fina, Engen, Cohydro (national company), Congo Oil (local company) and Cobil (Exxonmobil). In Kinshasa there is a common UN fuel depot for all UN agencies excluding MONUC. The fuel is supplied from Shell and a coupon system operates. WFP has a shortlist for the purchase of fuel for its sub-offices in Matadi, Kisangani, Lubumbashi and Mbandaka. In eastern DRC, fuel is purchased from smaller private companies.
17.5.2.
Supply & Storage
Some 27,000 barrels a day of oil are produced from both on and off-shore locations in DRC. There are currently no operating refineries in DRC although the Government is reportedly seeking partners to build a new refinery with a capacity of 750,000 MT per year. It would appear that there are no strategic stocks of fuel held by SEP.
17.5.3.
Marketing & Local Distribution
WFP currently has a contract with Elf to supply Lubumbashi, Matadi, Kisangani and Mbandaka sub offices. An additional contract has been concluded with Cobil in Lubumbashi to refuel the fleet of trucks. When UNHAS was operating, JET A1 was supplied by FINA. WFP ended its contract with Cohydro who did not perform well. In Eastern DRC, fuel is purchased from local companies. Fuel is imported from Kenya and Tanzania. In the last few years there have been no problems of supply for diesel and petrol but JET A1 is a problem. MONUC is the largest user/importer of fuel. In Goma Jumbo Safari, Africom, Munsad, Petrolcongo, Superstation, Station SSS, Station IBB, Grce la Gloire. All these stations import fuel from Kenya and it is inspected by SEP Congo. However in the east SEP does not control the supply except for JET A1 which SEP sells directly to customers. In Bukavu fuel arrives by road from Kenya via Rwanda. SEP inspects the fuel but does not handle the sales. The local stations include: Ginki, Olive and Mobil. Fuel for Uvira comes from Tanzania Ginki is the sole distributor in Uvira. MONUC gets its JET A1 from Tanzania. However in February 2007 the Tanzanians stopped exporting duty free fuel. This means that prices will increase and Kalemie and surrounding areas will have to find alternative routes to bring in fuel from Kenya.
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17.5.4.
Transportation
Transportation
How is internal transportation of fuel products carried out? Fuel is transported by barge and by road. Due to the size of the country some delays are sometimes experienced Is the transportation infrastructure and fleet sufficient to handle current Yes No domestic needs as well as increased demand from WFP?
17.5.5.
Standards, Quality & Testing
SEP is responsible for quality control. The fuel standards are in general compliant with the Joint International Group (JIG) Regulations and American Petroleum Institute (API) standards.
Standards Authority
Quality - Industry Control Measures

Tanks with adequate protection against water mixing with the fuel Filters in the system, monitors at the point where fuel is loaded into aircraft Adequate epoxy coating of tanks on trucks Presence of suitable fire fighting equipment Yes Yes Yes Yes No No No No
Testing Laboratories
Are there national or regional testing laboratories? Address of Laboratory SEP Congo Yes Standards Used ASTM Aviation Fuel Methods IP Aviation Fuel Methods No
18.1.1 Tax-Free and Regulations

Legal and Taxation - Importation
Does WFP enjoy UN privileges for tax/duty free importation of fuel for their own operations? Yes No
Most suppliers are unwilling to provide duty free fuel and therefore WFP has to claim back the taxes paid from the Government. However in February 2007 WFP was able to sign a duty free contract with COBIL in Lubumbashi for 32,000 litres of diesel for its new fleet of trucks. Back to Top of Chapter or back to Table of Contents
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Section D Contacts 18. List of Contacts
18.1. Mozambique
18.1.1. Principal Government Official with whom WFP deals
Ministry of Foreign Affairs and Cooperation, - HE Dr. Leonardo Simao Gabineto do Ministro 4, Avenida Julios Nyerere, Maputo, Mozambique Tel: +258 21 490 222
18.1.2.
Military & Civil Defence

Ministry of National Defence, - Colonel Virgilio Maputo, Mozambique Tel: +258 21 492 081
18.1.3.
Government Agency dealing with Disaster Management

National Institute for Disaster Management, - Dr Silvano Langa, National Director 8th Floor, Rua de Resistencia N 1746, Maputo, Mozambique Tel: +258 21 416 007
18.1.4.
Government Departments
Ministry of Foreign Affairs and Cooperation, Gabineto do Ministro, Avenida Julius Nyerere N 4, Maputo, Mozambique Tel: +258 21 490 222 Ministry of Agriculture, Praca da Herois Mocambicanos, Maputo, Mozambique Ministry of Commerce, Gabineto do Ministro Praca 25 Junho N 300-307 Maputo, Mozambique
Tel: +258 21 460 011
Tel: +258 21 310 834
Ministry of Transport & Communications, Avenida Martires de Inhaminga N 336, Maputo, Mozambique Tel: +258 21 430 152 Ministry of Education, Gabineto do Trabalho, Avenida 24 de Julio N 167, Maputo, Mozambique Ministry of Health, Avenida Eduardo Mondlane N 1008, Maputo, Mozambique
Tel: +258 21 490 998
Tel: +258 21 427 131
Ministry of Planning and Finance, Director for Population and Social Development, Gabineto do Ministro, Praca Marinha, Maputo, Mozambique Tel: +258 21 425 071 Ministry of Public Works and Housing, Gabineto Do Ministro, Karl Marx N 606, Maputo, Mozambique Tel: +258 21 426 081
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18.1.5.
Mozambique Customs Authority

Alfandegas de Mozambique Head Office, Rua Timor Leste N 95, Maputo, Mozambique Tel: +258 21 321 625 Fax: +258 21 426 488 Web: www.alfandegas.gov.mz Alfandegas de Mozambique Southern Regional Office Rua Consoglieri Pedroso N 139, Maputo, Mozambique Tel: +258 21 324 143 Fax: +258 21 326 488 Alfandegas de Mozambique Central Regional Office Parca dos Trabalhadores Edifico CFM, Beira, Mozambique Tel: +258 23 322 250 Fax: +258 23 323 292 Alfandegas de Mozambique Northern Regional Office Porto de Nacala, Nacala, Mozambique Tel: +258 26 526 4453 Fax: +258 26 526 445
18.1.6. Mozambique Immigration Office

National Directorate, Avenida Ho Chi Min N 361, Maputo, Mozambique Tel: +258 21 320 472
Fax: +258 21 321 075
18.1.7. Principal Port Authority

Mozambique International Port Services, Maputo Container Terminal, P.O. Box 3203, Maputo, Mozambique Tel: +258 21 429 548 Fax: +258 21 305 718 Contact: Jorge Ferraz CEO E-mail: jorge.ferraz@mipsmoz.com Web: www.mips.com Maputo Port Development Company, Port Directors Building Port Maputo, P.O. Box 2841, Maputo, Mozambique Tel: +258 21 313 920 Contact: Ian Coleman Ops Manager Web: www.portmuputo.com Cornelder de Mozambique S.A.R.L. Port da Beira, Largo dos CFM, P.O. Box 236, Beira, Mozambique Tel: +258 23 322 734/5 Email: cornelder.mz@teledata.mz
Fax: +258 21 313 921 E-mail: info@portmaputo.com
Fax: +258 23 322 736 Web: www.cornelder-moz.com
CDN Corredor de Desenvolvimento do Norte, Portuary Zone, Port of Nacala P.O. Box 39, Nacala, Mozambique Tel: +258 26 52 6216 / 857 / 279 / 281 Fax: +258 26 52 6390 Contact: Miguel Bernardo Email: porto.nacala@cdn.co.mz Web: www.portodenacala.co.mz/eng/index.php
18.1.8.
Mozambique Clearing & Forwarding Agents

King & Sons, 4th Floor, 51 Praca Dos Trabalhadores, Maputo, Mozambique Tel: +258 21 430 021 Contact : Andre Botes
Fax: +258 21 322 262 Email: andreb@kingandsons.co.za
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King & Sons, Predio Casa Infante de Sagres, Largo do Buzi 1-6, Beira, Mozambique Tel: +258 23 328 620 Contact: Helder Sitoe King & Sons, Rua Do Porto, Nacala, Mozambique Tel: +258 26 526 205 Contact: Deslinda Pinheiro Manica Freight Services, Praca Dos Trabalhadores N 51, P.O. Box 292, Maputo, Mozambique Tel: +258 21 356 500 Contact: A. Chothia Manica Freight Services, Largo Joao Coutinho N 148, P.O. Box 44, Beira, Mozambique Tel: +258 23 325 163 Contact: Peter Walker Manica Freight Services, Prdio Pelotas, P.O. Box 144, Nacala, Mozambique Tel: +258 26 526 024 Contact: U. Ibrahimo Manica Freight Services, Avenida Eduardo Mondlane N 245 Pemba, Mozambique Tel: +258 27 23 443 Contact: Cleide Gonzaga
Fax: +258 23 328 621 Email: kingandsons@tdm.co.mz
Fax: +258 26 526 266 Email: itsftsna@itservices.co.mz
Fax: +258 21 326 853 Email: achothia@manica.co.mz
Fax: +258 23 765 352 Email: ops.manica@teledata.mz
Fax: +258 26 526 025 Email: iassumane@nacala.manica.co.mz
Fax: +258 27 22 858 Email manica.pemba@teledata.mz
Manica Freight Services, st Avenida Da Marginal, 1 Floor, Predio Emose, Quelimane, Mozambique Tel: +258 24 214 013 Fax: +258 24 213 348 Contact: Filomena Lopes Email flopes20@gmail.com SDV AMI Ltd, P.O. Box 72, Beira, Mozambique Tel: +258 23 322 139 Contact: Dirk Dieltens SDV AMI Ltd, P O Box 42, Nacala, Mozambique Tel: +258 26 526 088 Contact: Gladwell Chalupa Mocargo Ltd, Consiglieri Pedroso N 430 P.O. Box 888, Maputo, Mozambique Tel: +258 21 425 084 Contact: General Manager Mocargo Ltd, Rua do Poder Popular N 216, P.O. Box 311, Beira, Mozambique Tel: +258 23 328 973 Contact: Geraldo Novele
Fax: +258 23 322 140 Email: ddieltiens@beira.sdvami.co.za
Fax: +258 26 526 229 E-mail: gchaluma@nacala.sdvami.co.mz
Fax: +258 21305 263 E-mail: mocargo3@teledata.mz
Fax: +258 23 323 032 Email: mocargo.manager@teledata.mz
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Mocargo Ltd, Zona Porturia Talho N 8, Nacala, Mozambique Tel: +258 26 526 396 Fax: +258 26 526 395 Contact: General Manager E-mail: mocargon@teledata.mz Mediterranean Shipping Company, MSC House, Avenida Poder Popular N 152, P.O. Box 2105, Beira, Mozambique Tel: +258 23 329 261 Fax: +258 23 329 202 Contact: General Manager Email: beira.general@msc.co.mz Maersk Mozambique Ltd, Avenida Filipe Samuel Magala N 851, Maputo, Mozambique Tel: +258 21 308 131 Fax: +258 21 308 137 Contact: Fernando Barranca General Manager Maersk Mozambique Ltd, Rua de Aires de Omelas N 302, P.O. Box 693, Beira, Mozambique Tel: +258 23 325 537 Fax: +258 23 325 534 Contact: Claus Wellov Commercial Manager Maersk Mozambique Ltd, P.O. Box 282, Nacala, Mozambique Tel: +258 26 526 836 Contact: Jone Zuze Branch Manager
Fax: +258 26 526 839
Maersk Logistics Ltd, Rua do Porto N 480, Pemba Mozambique Tel: 258 27 221 986 Fax: +258 27 221 985 Contact: Zaide Seguro Abubacar Manager
18.1.9.

Intertek Testing Services (East Africa) Ltd, Avenida Marien Ngouabi 214, Maputo, Mozambique Tel: +258 21 418 686 Fax: +258 21 418 687 Contact: Jack Rufo Email: ops.cbe-maputo@intertek.com Intertek Testing Services (East Africa) Ltd, P.O. Box 1348, Beira, Mozambique Tel: +258 23 332 658 Fax: +258 23 324 262 Contact: Wilfred William Email: ops.cbe-beira@intertek.com Intertek Testing Services (East Africa) Ltd, P.O. Box 26, Nacala, Mozambique Tel: +258 26 526 713 Fax: +258 26 526 714 Contact: Chadreque Sigauque Email: ops.cbe-nacala@intertek.com
18.1.10. Fumigation & Pest Control

SGS Mozambique, 10th Floor, Rua do Bagamoya N 232, Maputo, Mozambique Tel: +258 21 313 488 Fax: +258 21 232 499 Web: www.sgs.com/contact_us.htm?clickedcountry=85 Intertek Testing Services (East Africa) Ltd, Avenida Marien Ngouabi 214, Maputo, Mozambique Tel: +258 21 418 686 Fax: +258 21 418 687 Contact: Jack Rufo Email: ops.cbe-maputo@intertek.com CAFUM Fumigacoes, P.O. Box 41, Nacala, Mozambique Tel: +258 26 526 235
Web: www.cafum.pt
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18.1.11. Civil Aviation Authority

Directorate of Civil Aviation, P.O. Box 227, Maputo, Mozambique Tel: +258 21 465 416 E-mail: dnac.seac@teledata.mz Fax: +258 21 465 415 Contact: Antonio Pinto Director
18.1.12. Principal Airport Authority

Mozambique Airports Authority, Avenida Acordos de Lusaka N 3267, P.O. Box 2631, Maputo, Mozambique Tel: +258 21 465 375 Contact: Jose Salomone Cossa
Fax: +258 21 465 783 E-mail: admptec@tropical.co.mz
18.1.13. Air Cargo Operations Contacts

LAM Air Mozambique Avenida Karl Marx N 220, Maputo, Mozambique Tel: +258 21 326 001 Main Line Tel: +258 21 465 074 Airport Branch Email: lam@lam.co.mz TAP Air Portugal Rua da S N 114 Centro do Hotel Rovuma, Loja 28, Maputo, Mozambique Tel: +258 21 303 927/28 Email: mpmrk@tap.pt South African Airways Avenida Do Zimbabwe N 520, Maputo, Mozambique Tel: +258 21 488 975/8 Emirates Airlines Avenida Ferno Melo e Castro N 291, Maputo Mozambique Tel: +258 21 486 650
Tel: +258 21 468 000 Air Bookings Website: www.lam.co.mz
Fax: +258 21 303 947
Fax: +258 21 488 974
Fax: +258 21 499 534
18.1.14. Airport Handling Operations

Mozambique Airport Handling Service (MAHS), Maputo International Airport Tel: + 258 21 466 437 Cell: +258 82 310 193 Contact: Mr Eshan Dahoo Ground Handling Manager Email: mahsmoz@teledata.mz ---or--- eshandahoo@hotmail.com
18.1.15. Principal Roads Authority

Administration Nacional de Estrades ANE Avenida Mozambique N 1225, P.O. Box 1439, Maputo, Mozambique Tel: +258 21 475 157 Fax: +258 21 475 290 Contact: Caldo Carlos Ouana Email: dg.ane@teledata.mz
18.1.16. Rail-Transport Operations

CFM Caminhos de Ferro de Mocambique, E. P. P.O. Box 1219, Maputo, Mozambique Tel: +258 21 429 357 Contact: Inacio Rodrigues Railway Director Companhia Dos Camihos De Ferro Da Beira, 2nd Floor, Beira Station Building, Beira, Mozambique. Tel: +258 23 322 636 Fax: +258 23 322 636 Contact: Joaquim Zucule Web: www.cfmnet.co.mz
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Corredor de Desenvolvimento do Norte CDN Avenida do Trabalho, Instalacoes da Antita, Nampula, Mozambique Tel: +258 26 218 709 Fax: +258 26 212 040 Contact: Manuel Macopa Email: ferrovia.norte@cdn.co.mz
18.1.17. Storage Contacts

STM Sociedade de Terminals de Mozambique, P.O. Box 2316, Maputo, Mozambique Tel: +258 21 305 248 Fax: +258 21 305 251 Contact: Oscar Bessa Gomes Director Email: gtinvest@mail.tropical.co.mz Cornelder de Mozambique S.A.R.L. Port da Beira, Largo dos CFM, P.O. Box 236, Beira, Mozambique Tel: +258 23 501 9090 Contact: Orlando Guiherme Belo Manica Freight Services, P.O. Box 675, Beira, Mozambique Tel: +258 82 525 8933
Email: orlando.belo@cornelder-moy.com
Contact: Cypriana Mbewe
Manica Freight Services, Nacala, Mozambique Tel: +258 26 215 377 Mob: +258 82 298 4790 Contact: Azevedo Daniel WFP Logistics Officer Nampula Sub-office Mocargo, Zone Portuaria N 8, P.O. Box 105, Nacala, Mozambique Tel: +258 26 215 377 Contact: Jaime Peula
Mob: +258 82 601 844 Email: jpeula@teledata.mz
18.1.18. Milling Contacts

CIM Companhia Industrial da Matola, Via Impasse, Porta 76, Maputo, Mozambique Tel: +258 21 321 0110 Fax: +258 21 720 091 Contact: Luis Aveleira Email: luis.aveleira@cim.co.mz Moberia S.A.R.L., P.O. Box 843, Beira, Mozambique Tel: +258 23 301 091 Contact: David Naylor Lonav LDA, Beira, Mozambique Tel: +258 23 320 644 Contact: Paula Cossa Moageira, P.O. Box 346, Quelimane, Mozambique
Fax: +258 23 302 702 Email: mobeiratec@teledata.co.mz
Email: lonav.lda@teledata.mz
Tel: +258 24 213 151
18.1.19. Communications Telephone Services

Telecommunications de Mozambique, Rua da Se N 2, Maputo, Mozambique Tel: +258 21 431 921 Web: www.tdm.mz
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Vodacom Mozambique Lda, Time Square Complex, Block 3, Avenida 24 de Septembro, Maputo, Mozambique Tel: +258 84 090 000 Mcel Mozambique Lda, Rua Delmiro Obadias Muianga N 384, P.O. Box 1483, Maputo, Mozambique Tel: +258 21 351 100
Web: www.vm.co.mz/en
Web: www.mcel.co.mz
18.1.20. Communications ISP

Teledata Lda, 5th Floor, Avenida Ho Chi Min N 710, Maputo, Mozambique Tel: +258 21 353 500
Web: www.teledata.mz
18.1.21. WFP Country Office

WFP Mozambique Country Office, Avenida de Zimbabwe N 1302, P.O. Box 4595, Maputo, Mozambique Tel: +258 21 482 200 Fax: +258 21 491 719
Vsat: 1332 2000
18.1.22. WFP Sub-Offices

Beira Tel: +258 23 327 661 Inhambane Tel: +258 29 320 463 Tete Tel: +258 25 220 053 Xai-Xai Tel: +258 28 222 283 Nampula Tel: +258 26 215 377 Quelimane Tel: +258 Contact: Nicols Brule Mob: +258 82 319 6150 Contact: Ismael Jamal Mob: +258 82 436 7180 Contact: Hitesh Kanakrai Mob: +258 82 300 5332 Contact: Joao Bobotela Mob: +258 82 706 1790 Contact: Oscar Baciao Mob: +258 82 699 9800 Contact: Juvencio de Jess Mob: +258 82 289 5850 Vsat: 1332 4029
Vsat: 1332 3300
Vsat: 1332 3400
Vsat: 1332 3500
Vsat: 1332 3600
No Vsat
18.1.23. UN Agencies
UNDP, United Nations Development Programme, Avenida Kenneth Kaunda N 921-931, Maputo, Mozambique Tel: +258 21 491 017 UNICEF, United Nations Childrens Fund, Avenida Do Zimbabwe N 1422/1440, Maputo, Mozambique WHO, World Health Organization, Avenida Do Zimbabwe N 1230, Maputo, Mozambique UNFPA, United Nations Population Fund, Avenida Do Zimbabwe N 830, Maputo, Mozambique
Tel: +258 21 491 679
Tel: +258 21 491 990
Tel: +258 21 493 577
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UNESCO, United Nations Education, Scientific and Cultural Organization, Avenida Friedrich Engels N 515, Maputo, Mozambique Tel: +258 21 493 431 FAO United Nations Food and Agriculture Organization, Rua Antonio Bocarro N 202, Maputo, Mozambique Tel: +258 21 490 948 UNHCR, United Nations High Commissioner for Refugees, Avenida Dos Presidentes N 33, Maputo, Mozambique Tel: +258 21 490 635 WB, World Bank, Avenida Kenneth Kaunda N 1224, Maputo, Mozambique
Tel: +258 21 492 893
IMF, International Monetary Fund, 4th Floor, Avenida 25 de Setembro N 1695, Maputo, Mozambique Tel: +258 21 422 564 UNAIDS, Avenida Dos Presidentes N 33, Maputo, Mozambique UNV, United Nations Volunteers, Rua Francisco Barreto N 322, Maputo, Mozambique
Tel: +258 21 492 345
Tel: +258 21 490 871
18.1.24. Donors
DFID (Mozambique), 3rd Floor, JAT Building, Avenida 25 Setembro N 420, P.O. Box 93, Maputo, Mozambique Tel: + 258 21 351 400 Fax: + 258 21 351 450 Web: www.dfid.gov.uk/countries/africa/mozambique.asp GTZ, German International Development Corporation, Avenida Francisco Orlando Magumbwe N 976, P.O. Box 2766, Maputo, Mozambique Tel: +258 21 490 770 Fax: +258 21 492 323 Web: www.gtz.de/en/weltweit/afrika/591.htm Email: horst.hertel@gtz.de USAID, US Agency for International Development, JAT Complex, Rua 1231 N 41, Bairro Central C, Maputo, Mozambique Tel: +258 21 352 000 Fax: +258 21 352 100 Email: maputo_info@usaid.gov Web: www.usaid.gov/mz/ European Union, Avenida Julius Nyerere N 2820, PO Box 1306, Maputo, Mozambique Tel: +258 21 492 240 Fax: +258 21 491 866 Email: DELEGATION-MOZAMBIQUE@ec.europa.eu
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CIDA, Canadian International Development Agency, The Canadian High Commission, Kenneth Kaunda Avenue, N 1138 Maputo, Mozambique Tel: +258 21 492 623 Fax: +258 21 492 667 Email: Maputo@international.gc.ca SIDA, Swedish International Development Agency, Avenida Julios Nyeree N 1128, Maputo, Mozambique Tel: +258 21 480 300 Fax: +258 21 480 390 Email: embassaden@maputo.sida.se
18.1.25. IOs & NGOs

World Vision, Avenida Paolo S. Kankhomba N 1170, Maputo, Mozambique MSF, Avenida Agostinho Neto N 49 Maputo, Mozambique CARITAS, Avenida Tomas Nduda, N 1489, Maputo, Mozambique SCF/UK, Maputo, Mozambique Lutheran World Federation, Rua Dar es Salaam N 296, Maputo, Mozambique Tel: +258 21 420 312
Tel: +258 21 496 024
Tel: +258 21 493 156
Tel: +258 21 498 762
Tel: +258 21 491 185
LINK, Rua Dr. Antonio Jose de Almeida N 191, Maputo, Mozambique Tel: +258 21 496 279 CONCERN, Rua Fernando Pessoa N 7, Bairro COOP, Maputo, Mozambique GOAL, Rua Tomas Ribeiro, N 56, Bairro COOP, Maputo, Mozambique
Tel: +258 21 417 948
Tel: +258 21 419 118
International Federation of the Red Cross, Avenida Agostinho Neto, N 284, Maputo, Mozambique Tel: +258 21 487 725 OXFAM, Rua Carlos Alberes N 107, Maputo, Mozambique Action Aid, Avenida 24 do Julho N 431, Maputo, Mozambique
Tel: +258 21 427 518
Tel: +258 21 493 641
18.2. Zimbabwe
XXX
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18.3. Malawi
18.3.1. Principal Government Official with whom WFP deals
Ministry of Foreign Affairs, - Minister: Joyce Banda P.O. Box 30315, Capital City Lilongwe 3, Malawi Tel: +265 1 788 020
18.3.2.

National Institute for Disaster Management, - James Chiusiwa Private Bag 336, Capital City, Lilongwe 3, Malawi Tel: +265 1 789 188
18.3.3.
Malawi Government Departments

Ministry of Finance, - Minister: Goodall Gondwe P.O. Box 30049, Capital City, Lilongwe 3, Malawi Tel: +265 1 789 355 Ministry of Agriculture & Food Security, - Minister: Frank Mwenefumbo P.O. Box 30014, Capital City, Lilongwe 3, Malawi Tel: +265 1 789 033 Ministry of Commerce, - Minister: Dr. Ken Lipenga P.O. Box 30014, Capital City, Lilongwe 3, Malawi Tel: +265 1 789 033 Ministry of Transport & Public Works, - Minister: Chumunthu Banda Private Bag 322, Capital City, Lilongwe 3, Malawi Tel: +265 1 789 377 Ministry of Education, Science & Technology, - Minister: Chumunthu Banda Private Bag 322, Capital City, Lilongwe 3, Malawi Tel: +265 1 789 377 Ministry of Health, - Minister: Khumbo Kachali P.O. Box 30377, Capital City, Lilongwe 3, Malawi Tel: +265 1 789 400
18.3.4.
Malawi Revenue Authority

Malawi Revenue Authority, Keza Park Office, P.O. Box 94, Blantyre, Malawi Tel: +265 1 873 131 Fax: +265 1 872 844 Contact: Mr. A Longwe or Mrs. Gonawe
18.3.5. Malawi Immigration Office

Department of Immigration, P.O. Box 1272, Lilongwe, Malawi Tel: +265 1 750 626 Fax: +265 1 756 193
18.3.6.
Malawi Clearing & Forwarding Agents

Cargo Management Logistics, P.O. Box 40666, Kanengo, Lilongwe, Malawi Tel: +265 1 710 335 Email: cargomanagement@africa-online.net
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Surfair Malawi Ltd, Private Bag 288, Lilongwe, Malawi Tel: +265 1 710 582 Email: surfair@mw.celtelplus.com SDV AMI (Malawi) Ltd, P.O. Box 838, Blantyre, Malawi Tel: +265 1 871 555 Email: sdvmw@sdvmalawi.com Manica Malawi Ltd, P.O. Box 460, Blantyre, Malawi Tel: +265 1 676 566 Email: ebandawe@manica-malawi.cnet
Fax: +265 1 710 582
Fax: +265 1 670 240
Fax: +265 1 671 297
18.3.7.
Malawi Bureau of Standards

Malawi Bureau of Standards, P.O. Box 946, Blantyre, Malawi Tel: +265 1 870 488 Fax: +265 1 870 756 Contact: Charles Malata-Chirwa Mob : +265 8 682 265 Email: charlesmalata@mbsmw.org --or--- mbs@malawi.net Chitezde Research Station, P.O. Box 158, Lilongwe, Malawi Contact: Tumeyo Phiri Plant Protection Inspector Mob: +265 1 8 343 926
18.3.8.

SGS Malawi, P.O Box 499, Blantyre, Malawi Tel: +265 1 822 060 Contact: Mr. A Chikwiri Bureau Veritas, P.O Box 652097, Benmore, 2010, South Africa Tel: +27 11 666 0500 Contact: Charles Botha IITS SOCOTEC, P.O Box 70062, Blantyre, Malawi Tel: +265 1 920 669 Contact: Mr. W. Kumwenda
Fax: +265 1 824 561
Fax: +27 11 666 0510
Fax: +265 1 677 650
18.3.9.
Fumigation & Pest Control

SGS Malawi, P.O Box 499, Blantyre, Malawi Tel: +265 1 822 060 Contact: Mr. A Chikwiri Antipest Ltd, P.O. Box 5135, Limbe, Blantyre, Malawi Tel: +265 1 840 735 Contact: Mr. A.P. Hayes General Pest Control Ltd, P.O. Box 40119, Kanengo, Lilongwe, Malawi Fax: +265 1 824 561
Fax: +265 1 845 606
Contact: Mr. K. Phiri
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18.3.10. Malawi Civil Aviation Authority

Malawi Civil Aviation Authority, Capital House, 3rd Floor, Lilongwe, Malawi 24 Hour Flight Info Tel: +265 1 701 063 E-mail: aviationhq@malawi.net Contact: Alfred Mtilatila Director CAA
Fax: +265 1 774 986 Mob: +265 8 846 511
Malawi CAA Department of Meteorological Services, P.O. Box 2, Chileka, Blantyre, Malawi Tel: +265 1 692 333 Fax: +265 1 692 329 Malawi CAA Customs & Excise, P.O. Box 20, Blantyre, Malawi Tel: +265 1 620 288 Malawi CAA Immigration, P.O. Box 331, Blantyre, Malawi Tel: +265 1 623 777 Malawi CAA Health, P.O. Box 30377, Lilongwe, Malawi Tel: +265 1 789 400
Fax: +265 1 620 048
Fax: +265 1 623 065
Fax: +265 1 788 657

Malawi Airports Authority, Kamuzu International Airport, P.O. Box 30311, Lilongwe, Malawi Tel: +265 1 700 766 Contact: Capt. Lewis Mbilizi
Fax: +265 1 700 849

Lilongwe Handling Company, P.O. Box 89, Lilongwe, Malawi Tel: +265 1 700 811 Fax: +265 1 701 037 Contact: Rose Maluza Kamuzu Airport Station Manager Email: rmaluza@yahoo.com Mob: +265 8 896 880 Airport Development Ltd, P.O. Box 30311, Lilongwe, Malawi Tel: +265 1 700 899 Email: kennch@globemw.net BP Aviation Services, P.O. Box 469, Blantyre, Malawi Tel : +265 1 824 244
Fax: +265 1 701 238
Fax : +265 1 825 118

National Roads Authority of Malawi, Private Bag B346, Lilongwe, Malawi Tel: +265 1 753 699 Email: nra@malawi.com
Fax: +265 1 750 307 Web: www.nra.malawi.net/index.htm
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18.3.14. Rail-Transport Operations

Corredor de Desenvolvimento do Norte CDN Avenida do Trabalho, Instalacoes da Antita, Nampula, Mozambique Tel: +258 26 218 709 Fax: +258 26 212 040 Contact: Manuel Macopa Email: ferrovia.norte@cdn.co.mz

Nacional Food Reserve Agency, Private bag B450, Lilongwe 3, Malawi Tel: +265 1 713 092 Fax: +265 1 713 092 Contact: Edward Sewerengera General Manager Mob: +265 8 858 895 Email: edsawerengera@yahoo.com Agricultural Development & Marketing Coorporation, P.O. Box 5052, Limbe, Blantyre, Malawi Tel: +265 1 840 044 Fax: +265 1 840 486 Contact: Dr. Matabwa Chief Executive Email: corporate@admarc.co.mw

Rice Milling Co, P.O. Box 198, Ginnery Corner, Blantyre, Malawi Tel: +265 1 677 451 Contact: Abbas Mukadam RAB Processors, P.O. Box 5338, Limbe, Blantyre, Malawi Tel: +265 1 645 200 Contact: Sai Kiran Josyabhatia Export Trading Co, P.O. Box 5847, Dar-es-Salaam, Tanzania Tel: +255 222 116 094 Contact: Ketan Patal Bakhresa Grain Milling, P.O. Box 5847, Limbe, Blantyre, Malawi Tel: +265 1 845 276 Contact: Mahesh Josyabhatia
Fax : +265 1 677 836 Email : ricemill@malawi.net
Fax : +265 1 651 815 Email : rab@malawi.net
Fax: +255 222 112 493 Email: mahesh@exporttradinggroup.com
Fax : +265 1 844 927 Email: mahesh@bakhresagroup.com
18.3.17. Communications Regulatory Authority

Malawi Communications Regulatory Authority, Salmon Amour Road, Private Bag 261, Blantyre, Malawi Tel: +265 1 883 611 Fax: +265 1 883 890 Email: dg-macra@macra.org.mw

TNM Telecom Networks Malawi, Private Bag 376, Lilongwe, Malawi Tel: +265 1 756 710 Contact: Winnie Dzungu
Email: tawinadzungu@telekom.co.mw
Zain Networks Malawi, Mwai House, P.O. Box 57, Lilongwe, Malawi Tel: +265 1 774 800 Fax: +265 1 774 802 Contact: Edna Chibwe Email: chibwe.e@mw.celtel.com
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18.3.19. Communications ISP

Malawi Telecommunications, P.O. Box 537, Blantyre, Malawi Tel: +265 1 846 977 Email: mtlceo@malawi.net Malawi Net, P.O. Box 1698, Blantyre, Malawi Tel: +265 1 822 436 Email: admin.@malawi.net Broadband Digital Services, P.O. Box 266, Lilongwe, Malawi Tel: +265 1 771 688 Email: broadband@mw.com Skyband Corporation Ltd, P.O. Box 1147, Lilongwe, Malawi Tel: +265 1 757 757 Email: info@skyband.mw
Fax: +265 1 846 445 Web: www.mtl.mw
Fax: +265 1 824 447 Web: www.malawi.net
Fax: +265 1 771 545
Fax: +265 1 756 559 Web: www.skyband.mw
18.3.20. Electricity Generation & Supl

ESCOM, P.O. Box 2047, Blantyre, Malawi Tel: +265 1 830 378 Email: info@escommw.com
Fax: +265 1 822 008

WFP Malawi Country Office, Kangombe Building, P.O. Box 30571, Lilongwe, Malawi Tel: +265 1 774 291 Fax: +265 1 773 785 Email: wfp.lilongwe@wfp.org
Vsat: 1326 2000

Blantyre Tel: +265 1 673 442 Contact: Philip Hovmand Mob: +265 9 984 300 Vsat: 1326 4029
FAO, Evelyn Court, Area 13 P.O. Box 30750, Lilongwe 3, Malawi UNAIDS, C/o UNDP, Plot N 7, Area 40 P.O. Box 30135, Lilongwe 3, Malawi UNDP, Plot N 7, Area 40 P.O. Box 30135, Lilongwe 3, Malawi UNFPA, Evelyn Court, Area 13 P.O. Box 30135, Lilongwe 3, Malawi
Tel: +265 1 773 255
Tel: +265 1 773 329
Tel: +265 1 773 500
Tel: +265 1 771 444
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UNHCR, Kangombe Building, P.O. Box 30230, Lilongwe 3, Malawi WHO, ADL House, P.O. BOX 30390, Lilongwe 3, Malawi UN Resident Coordinator, Michael Keating P.O. Box 30571, Lilongwe 3, Malawi
Tel: +265 1 772 155
Tel: +265 1 772 755
Tel: +265 1 773 500
18.3.24. Donors
DFID, P.O. Box 30042, Lilongwe 3, Malawi Tel: +265 1 772 411 Email: malawienquiries@DFID.gov.uk Embassy of Japan, Lilongwe, Malawi Email: malawi@luck.ocn.ne.jp European Union, P.O. Box 30102, Lilongwe 18, Malawi Tel: +265 1 773 199 Email: Delegation-malawi@cec.eu.int GTZ, P.O. Box 31131, Lilongwe 10, Malawi Tel: +265 1 772 555 Email: gtz-malawi@mw.gtz.de Irish Aid, Lilongwe, Malawi Royal Norwegian Embassy, Private Bag B323, Lilongwe, Malawi Tel: +265 1 774 211 Email: emb.lilongwe@mfa.no USAID, P.O. Box 30455, Lilongwe 3, Malawi Tel: +265 1 773 166
Fax: +265 1 772 419
Tel: +265 1 770 284
Fax: +265 1 773 534
Fax: +265 1 795 271
Mob: +265 9 917 135
Fax: +265 1 772 845
Fax: +265 1 773 181
18.3.25. IOs & NGOs

Action Against Hunger P.O. Box 145, Lilongwe, Malawi Tel: +265 1 758 992 Email: aah@aahmw.org ADRA, P.O. Box 951, Blantyre, Malawi Tel: +265 1 820 016 Contact: Dr. Tayo Odeyemi Mob: +265 8 592 059 Fax: +265 1 758 990
Fax: +265 1 820 016 Email: tayo.odeyemi@adramalawi.org
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Banja La Mtsogolo P.O. Box 3008, Blantyre 3, Malawi Tel: +265 1 873 844 Email: banja@banja.org.mw COOPI / MALEZA, P.O. Box 67, Lilongwe 3, Malawi Tel: +265 1 761 633 Contact: Alexandre Castellano Catholic Health Commission, P.O. Box 2185, Lilongwe 3, Malawi Tel : +265 1 766 645 Contact: Tiyese Mtande Mob: +265 9 317 333 CPAR, P.O. Box 30998, Lilongwe 3, Malawi Tel: +265 1 757 811 Contact : Kassaye Deresh Emmanuel International, Private Bag 12, Zomba, Malawi Tel : +265 1 524 029 Contact : Paul Jones GOAL, P.O. Box 31807, Blantyre, Malawi Tel: +265 1 871 000 Contact: Cath Whybrow Malawi Red Cross, P.O. Box 30096 Lilongwe 3, Malawi Tel: +265 1 775 520 Contact: Lawson Kasamale Oxfam, Private Bag B331, Lilongwe, Malawi Tel: +265 1 770 525 Email: oxfamlilongwe@africa-online.net Save the Children, P.O. Box 30374, Lilongwe, Malawi Tel: +265 1 753 888 St Gabriels Hospital, Private Bag 1, Namitete, Malawi Tel: +265 1 274 213 Contact: Dr. Athanase Kiromera World Vision International, P.O. Box 692, Lilongwe 3, Malawi Tel: +265 1 750 540 Contact: Mulugeta Abebe Mob: +265 8 203 758
Fax: +265 1 877 859
Fax: +265 1 761 634 Email: coordination@coopimw.org
Fax : +265 1 766 645 Email: hbc@malawi.net
Fax: +265 1 757 817 Email: kderesh@cpar.ca
Fax : +265 1 527 175 Email: rep@ei-malawi.org
Fax: +265 1 871 000 Email: cd@goalmalawi.org
Fax: +265 1 775 590 Email: mrcs@eomw.met
Fax: +265 1 770 491
Fax: +265 1 756 257
Fax: +265 1 274 263 Email: stgabriels@malawi.net
Fax: +265 1750 539 Email: mulugeta-abebe@wvi.org
Page 183/194
18.4. Zambia
18.4.1. 18.4.2. Principal Government Official with whom WFP deals
Office of the Vice-President Tel: +260 211 251 081

Department for Disaster Management & Mitigation Unit, National Coordinator Dominiciano Mulenga Mob: +260 979 851 315 25 Tito Road, Rhodes Park, Tel: +260 211 252 692 Lusaka, Zambia Fax: +260 211 255 725 Email: dmulenga@dmmu-OVP.gov.zm
18.4.3.
Zambia Government Departments

Ministry of Agriculture & Cooperatives Ministry of Commerce Ministry of Defence Ministry of Education Ministry of Finance Ministry of Foreign Affairs Ministry of Health Ministry of Transport & Communications Tel: +260 211 252 740 Tel: +260 211 223 617 Tel: +260 211 253 492 Tel: +260 211 253 594 Tel: +260 211 250 657 Tel: +260 211 253 508 Tel: +260 211 252 989 Tel: +260 211 254 158
18.4.4.
Zambia Revenue Authority

Zambia Revenue Authority, P.O. Box 30085, Lusaka, Zambia Tel: +260 211 227 821 Fax: +260 211 232 068
18.4.5. Zambia Immigration Office

Zambia Immigration Service, Kent Building, Haile Selassie Road, P.O. Box 32311, Lusaka, Zambia Tel: +260 211 228 196
18.4.6.
Zambia Bureau of Standards,

Zambia Bureau of Standards, Lechwe House, Freedomway South End, P.O. Box 50259, Ridgeway, Lusaka, Zambia Contact: M.M. Mukelabai Email: zabs@zamnet.zm
Tel: +260 211 227 182 Fax: +260 211 238 483
18.4.7.

Socotec Testing Services, P.O. Box 36886, National Museum Building, Nasser Road, Lusaka, Zambia Contact: Charles Chitembo Email: socotec@zamnet.zm Tel: +260 211 225 193 Mob: +260 966 765 433 Fax: +260 211 220 502
18.4.8.
Agricultural Quarantine
The Director of Veterinary Services, P.O. Box 50060, Lusaka, Zambia Tel: +260 211 253 933
Fax: +260 211 252 608
Page 184/194
18.4.9.
Plant Quarantine
Plant Quarantine & Phytosanitary Services, Private Bag 7, Chilanga, Lusaka, Zambia Tel: +260 211 278 141
Fax: +260 211 278 141
18.4.10. Zambia Clearing & Forwarding Agents

Cargo Management & Logistics, P.O. Box 35435, Makeni Road, Lusaka, Zambia Contact: John Mumba Email: info@cmlzambia.co.zm Global Logistics, P.O. Box 50101, Plot 7459, Mungwi Road, Lusaka, Zambia Contact: Varma KKC Email: varma@global.logistics.co.zm SDV AMI Zambia, P.O. Box 30131, Plot 3535, Cnr Lumumba & Malambo Roads, Heavy Industrial Area, Lusaka, Zambia Contact: Alexander Peronicic Email: sdvho@sdv.co,m.zm Hill & Delamain, Plot 7459, Kachidza Road, Lusaka, Zambia Contact: Nigel Sharp Email: nigel.sharp@hdcargo.co.zm Cargo Network Express, 3rd Floor, Kulima Tower Building, P.O. Box 31973, Katunjila Road, Lusaka, Contact: Syamutinta Email: cargonet2@yahoo.co.uk Bridge Cargo, P.O. Box 45788, Plot 1634, Malambo Road, Lusaka, Zambia Contact: McDonald Mutumbo Email: bridgecargo@zamnet.zm Tel: +260 211 272 339 Mob: +260 966 999 201 Fax: +260 211 272 301
Tel: +260 211 243 602 Mob: +260 966 756 846 Fax: +260 211 243 559
Tel: +260 211 246 191 Mob: +260 966 438 209 Fax: +260 211 246 106
Tel: +260 211 285 480 Mob: +260 977 863 292 Fax: +260 211 285 483
Tel: +260 211 234 937 Mob: +260 955 750 170 Fax: +260 211234 937
Tel: +260 211 241 101 Mob: +260 977 495 351 Fax: +260 211 241 101
18.4.11. Zambia Civil Aviation Authority

Zambia Civil Aviation Authority, P.O. Box 50137, Lusaka, Zambia Contact: David Mzeka Director of Zambia CAA Tel: +260 211 254 097
Zambia CAA Department of Meteorological Services, P.O. Box 30200, Lusaka, Zambia Tel: +260 211 252 728 Zambia CAA Zambia Revenue Authority, P.O. Box 31077, Lusaka International Airport, Zambia Contact: Airport Manager Beatrice Kachinda
Tel: +260 211 223 233 Fax: +260 211 271 340 Mob: +260 966 651 111
Zambia CAA Zambia Department of Immigration, P.O. Box CH 136, Tel: +260 211 252 622 Lusaka, Zambia Fax: +260 211 271 022 Contact: Officer in Charge Mr. Kumwendo Mob: +260 977 350 491 Zambia CAA Health, P.O. Box 30200, Lusaka, Zambia
Tel: +260 211221 571
Page 185/194

National Airports Corporation Limited, Lusaka International Airport, P.O. Box 30175, Lusaka, Zambia Contact: Dir. of Air Navigation Happy Chishala Contact: Dir. Of Air Services Prince Chimtimbwe Email: naclmd@zamnet.zm Web: www.lun.aero or www.nacl.co.zm Tel: +260 211 271 055 Tel: +260 211 271 118 Tel: +260 211 271 292 Fax: +260 211 224 777

National Airports Corporation Limited, Lusaka International Airport, P.O. Box 30175, Lusaka, Zambia Contact: Friday Mulenga Email: friday.mulenga@lun.aero BP Aviation Services, Mukuba Pension House Dedani Kamathi Road, Lusaka, Zambia Tel: +260 211 271 359 Mob: +260 977 770 294 Fax: +260 211 271 359
Tel: +260 211 228 684 Fax: +260 211 223 645

National Road Agency of Zambia, P.O. Box 50695, Tel: +260 211 253 088 Lusaka, Zambia Fax: +260 211 253 404 Web: www.nrfa.org.zm/index.html Mob: +260 977 939 253 Email: rngulube2002@yahoo.com or roadfund@nrfa.org.zm
18.4.15. Weighbridges
Zambia Road Development Agency, Axle Load Project, P.O. Box 50003, Lusaka, Zambia Email: RDA_HQ@roads.gov.zm Tel: +260 211 253 801 Fax: +260 211 253 404 Web: www.rda.org.zm
18.4.16. Rail Transport Operations

Railway Systems of Zambia P.O. Box XXX, Lusaka, Zambia Tel: +260 211

Zambia Food Reserve Agency, Manda Road, Light Industrial Area, Lusaka, Zambia Tel: +260 211 286 097 Contact: General Manager Anthony Mwanaumo Contact: Milling Controller Lazarous Mawele Mob: +260 966 757 082 Email: fra@fra.org.zm Web: www.fra.org.zm/index.php
18.4.18. Fumigation & Pest Control

Bridge Pac Investments, 4th Floor Tazara House, P.O. Box 32511, Kimati Road, Lusaka, Zambia Contact: Michael Kalimamukwento Chamb Investments Ltd, Plot 27B, Joseph Mwilwa Road, Rhodes Park, P.O. Box 35787, Lusaka, Zambia Contact: Chance Mwansa Plant Agrichem Ltd, Plot 3283, FRA Complex, Mungwi Road, P.O. Box FW 113, Lusaka, Zambia Contact: Victor Mwansa Tel: +260 211 231 464 Fax: +260 211 231 464 Mob: +260 977 771 502
Tel: +260 211 221 437 Fax: +260 211 222 033 Mob: +260 977 769 090
Tel: +260 211 240 346 Fax: +260 211 240 346 Mob: +260 977 172 016
Page 186/194

Simba Milling, Chinika Industrial Area, P.O. Box 32655, Lusaka, Zambia Contact: Costa Constantijon Quality Commodities Ltd, Plot 397A, Kafue Road, Lusaka, Zambia Contact: Al Noor Manji Nacional Milling Corporation Ltd, Cairo Road Branch P.O. Box 31980, Lusaka, Zambia Contact: Jurie Synman Mpongwe Milling, Plot 5385, Off Mutentemuko Road, Heavy Industrial Area, Kitwe, Zambia Contact: John Constantijon Tel: +260 211 288 544 Fax: +260 211 288 546 Email: info@simbamill.co.zm
Tel: +260 211 272 705 Fax: +260 211 274 215 Email: manji@coppernet.zm
Tel: +260 211 227 472 Fax: +260 211 237 073 Email: nmc@zamnet.zm
Tel: +260 211 217 301 Fax: +260 211 217 310 Email: mill@mpongwemill.com.zm
18.4.20. Communications Regulatory Authority

Communications Authority of Zambia, P.O. Box XXX, Lusaka, Zambia Web : www.caz.zm Contact: Ngabo Nankonde Tel: +260 211 241 236 Fax : +260 211 246 701 Email: nnankonde@caz.gov.zm

MTN Zambia, 5033 Longolongo Road, P.O. Box 35464, Lusaka, Zambia Email: mtn@mtnzambia.co.zm Tel: +260 966 750 750 Fax: +260 966 761 234 Web: www.mtnzambia.co.zm
Zain Zambia Ltd, Nyerere Road, Woodlands, P.O. Box 320001, Lusaka, Zambia Contact: Operations Director Giles Kuntz Cell Z Zamtel Ltd, Buteko Avenue, Provident House, P.O. Box 71660, Lusaka, Zambia Email: zamtel@zamtel.zm
Tel: +260 211 250 707 Fax: +260 211 250 595 Web: www.celtel.com
Tel: +260 211 611 111 Fax: +260 211 615 855 Web: www.zamtel.zm
18.4.22. Communications ISPs

Coppernet Solutions, Mukuba Pension House, Lusaka, Zambia Microlink Technologies, 2nd Floor, Farmers House, Central Park, Lusaka, Zambia Afri Connet, Harvey Tile Complex A Great East Road, Lusaka, Zambia Zamnet, COMESA Centre, P.O. Box 38299, Lusaka, Zambia Tel: +260 211 223 333 Fax: +260 211 245 734
Tel: +260 211 222 702 Fax: +260 211 225 476
Tel: +260 211 225 838 Fax: +260 211
Tel: +260 211 224 159 Fax: +260 211
Page 187/194
18.4.23. Electricity Generation & Supply

ZESCO Zambia Electricity Supply Corporation, P.O. Box 33304, Tel: +260 211 228 084 Lusaka, Zambia Fax: +260 211 822 008 Contact: Chief Hydrology Engineer Romas Kamanga Email: mchisela@zesco.co.zm Web: www.zesco.co.zm
18.4.24. Fuel Contacts

Energy Regulation Board, 8th Floor Premium House, Nasser Road, Lusaka, Zambia Web: www.erb.org.zm Tel: +260 211 236 002 Fax: +260 211 236 003
BP Zambia, Mukuba Pension House, Tel: +260 211 227 152 Dedan Kimathi Road, Lusaka, Zambia Fax: +260 211 223 645 Contact: Aviation Fuel Advisor Jordan Ndhlovo Email: jordan.ndhlovo@bp.com Mobil Oil Zambia, Plot 1544, Mungwi Road, Heavy Industrial Area, Lusaka, Zambia Web: www.exxonmobil.com Total Zambia, Plot 1709, Mungwi Road, Heavy Industrial Area, Lusaka, Zambia Web: www.total.co.zm
Tel: +260 211 241 926 Fax: +260 211 244 166
Tel: +260 211 243 002 Fax: +260 211 241118

WFP Zambia Country Office, UN Common Premises, Longacres, Lusaka, Zambia Email: wfp.lusaka@wfp.org Tel: +260 211 254 332 Fax: +260 211 252 955 Vsat: 1324 2000

Kawambwa Livingstone Mongu Contact: Nelly Nkhata Contact: Edward Moyo Contact: Francis Banda Mob: +260 977 701 230 Mob: +260 977 999 907 Mob: +260 977 295 655
UNDP, UN Common Premises, Alick Nkhata Road, Longacres, Lusaka, Zambia Resident Coordinator: Macleod Nyirongo FAO, UN Common Premises, Alick Nkhata Road, Longacres, Lusaka, Zambia ILO, Plot 4635, Lubwa Road, P.O. Box 32181, Rhodes Park, Lusaka, Zambia IMF, P.O. Box 30465, Lusaka, Zambia IOM, P.O. Box 32036, Lusaka, Zambia Tel: +260 211 254 419 Contact: Jennifer Kargbo Email: macleod.nyirongo@undp.org
Tel: +260 211 251 717 Email: FAO-ZM@fao.org
Tel: +260 211 252 701 Email: lusaka@ilo.org
Tel: +260 211 253 484 Email: barnason@imf.org
Tel: +260 211 254 055 Email: iomlusaka@iom.int
Page 188/194
UNAIDS, UN Annex, Rhodes Park, P.O. Box 31966, Lusaka, Zambia UNDSS, UN Common Premises, Alick Nkhata Road, Longacres, Lusaka, Zambia UNFPA, UN Common Premises, Alick Nkhata Road, Longacres, Lusaka, Zambia UNHCR, UN Common Premises, Alick Nkhata Road, Longacres, Lusaka, Zambia UNICEF, UN Common Premises, Alick Nkhata Road, Longacres, Lusaka, Zambia WFP, UN Common Premises, Alick Nkhata Road, Longacres, Lusaka, Zambia WHO, P.O. Box 30287, Lusaka, Zambia World Bank, 746B Church Road, P.O. Box 35410, Lusaka, Zambia
Tel: +260 211 252 645 Email: sozic@unaids.org
Tel: +260 211 250 800 (24/7) Contact: Brian Drenne
Tel: +260 211 254 105 Email: popoola@unfpa.org
Tel: +260 211 261 113 Email: lynch@unhcr.org
Tel: +260 211 251 470 Email: Lusaka@unicef.org
Tel: +260 211 254 332 Email: Lusaka@wfp.org
Tel: +260 211 254 105 Email: babaniyio@zm.afro.who.int
Tel: +260 211 254 278 Email: kkapoor@worldbank.org
18.4.28. Donors
DFID, British High Commission, 5210 Independence Avenue, P.O. Box 50050, Lusaka, Zambia Embassy of France, Anglo American Building, 74 Independence Avenue, Lusaka, Zambia Irish Aid, Embassy of Ireland, 6663 Katima Mulilo Road, P.O. Box 34923, Lusaka, Zambia Embassy of Japan, 5218 Haile Selassie Avenue, P.O. Box 34190, Lusaka, Zambia European Union, Plot N 4899, Los Angeles Boulevard, Lusaka, Zambia Royal Norwegian Embassy, Birdcage Walk, Haile Selassie Avenue, Lusaka, Zambia USAID, P.O. Box 32481, 251 Independance Avenue, Lusaka, Zambia Tel: +260 211 423 200 Fax: +260 211 253 798 Email: dfidzambia@dfid.gov.uk
Tel: +260 211 251 340 Fax: +260 211 254 475
Tel: +260 211 291 298 Email: gerry.cunningham@dfa.ie
Tel: +260 211 252 036 Email: jez@zamtel.zm
Tel: +260 211 250 711 Fax: +260 211 250 906
Tel: +260 211 253 675 Email: emb.lusaka@mfa.no
Tel: +260 211 254 303 Fax: +260 211 254 532 Email: LUSAKAPRM@usaid.gov
Page 189/194
18.4.29. IOs & NGOs

Africare, Plot 78/100, off Lake Road, P.O. Box 33921, Lusaka, Zambia Email: info@africare.org.zm Catholic Diocese of Lusaka, P.O. Box 32754 Lusaka, Zambia, Email: adl@zamnet.zm EFZ Evangelical Fellowship of Zambia, Plot 8665, Kamloops Road, P.O. Box 33862, Lusaka, Zambia Email: evafeza@zamnet.zm Harvet Help, P.O. Box 61, Siavonga, Zambia , Email: harvethelp@zamtel.zm PAM Programme Against Malnutrition, Plot 176, Parirenyatwa Road, P.O. Box 30599, Lusaka, Zambia Email: pam@zamnet.zm Tel: +260 211 264 406 Fax: +260 211264 453 Mob : +260 977 914 321
Tel: +260 211 255 973 Fax: +260 211 255 975 Mob: +260 977 646 222
Tel: +260 211 292 663 Fax: +260 211 292 489 Mob: +260 964 389 931
Tel: +260 211 511 126 Fax: +260 211 511 383 Mob: +260 977 756 483
Tel: +260 211 235 941 Fax: +260 211 235 939 Contact: Paul Kapotwe
CIRDZ Centre for Infectious Disease & Research Zambia, Plot 5977, Benakale Road, Tel: +260 211 291 629 Northmead, Lusaka Fax: +260 211 293 661 Email: info@cidrz.zm Mob: +260 967 676 951 PUSH Peri Urban Self Help, P.O. Box 50294 Lusaka, Zambia , Email: pushprog@iconnect.zm World Vision International, 21A Midway, P.O. Box 31083, Kabulonga, Lusaka, Zambia, Email: dubravka_pem@wvi.org WCS Wildlife Conservation Society, Polt 26, Joseph Mwilwa Road, Rhodes Park, Lusaka, Zambia Email: wcs@iconnect.zm ZRCS Zambia Red Cross Society, 25 Tito Road, P.O. Box 50001, Longacres, Lusaka, Zambia Email: zocs@zamnet.zm
Tel: +260 211 251 076 Fax: +260 211 253 738 Mob: +260 978 495 402
Tel: +260 211 260 635 Fax: +260 211 260 721 Mob: +260 978 495 402
Tel: +260 211 226 082 Fax: +260 211 226 082 Mob: +260 973 737 476
Tel: +260 211 253 841 Fax: +260 211 253 854 Mob: +260 977 851 669
PMDA Pioneer Missionary Development Agency, P.O. Box 150111 Zambezi, Zambia Mob: +260 977 169 692 Email: markhilhorst@yahoo.com Contact: Mark Hilhorst Oxfam GB, 250 Zambezi Road, P.O. Box 35624, Lusaka, Zambia CRS Catholic Releif Services, P.O. Box 38086, Lusaka, Zambia Email: crszam@zamnet.zm
Tel: 260 211 292 070 Fax: 260 211 291 518
Tel: +260 211 Fax: +260 211
Page 190/194

18.5.1. Principal Government Ministries
Ministry of Foreign Affairs & International Cooperation, Boulevarde du Palais de la Nation, Gombe, Kinshasa, DRC Tel: +243 81 884 5026 Contact: Ramazani Baya Ministry of Internal Affairs, Boulevarde Tshatshi, Gombe, Kinshasa, DRC Tel: +243 81 1813 7474 Ministry of Transport, Boulevarde 30 Juin, Gombe, Kinshasa, DRC Tel: +243 999 1683 Ministry of Health, Boulevarde 30 Juin, Gombe, Kinshasa, DRC Tel: +243 993 4008 Ministry of Education, Athenee de la Gombe, Gombe, Kinshasa, DRC Tel: +243 Ministry of Planning, Avenue Ouganda, Gombe, Kinshasa, DRC Tel: +243 81 1501 3937 Ministry of Social Affairs, Avenue Lusaka, Gombe, Kinshasa, DRC Tel: +243 81
Contact: Theophile Mbemba Fundu
Contact: N/A
Contact: Anastasie Moleko Moliwa
Contact: Ndom Nda Ombel
Contact: Alexis Tambwe Mwamba
Contact: Ikela Ifoto
Ministry of Gender Matters and Family, Boulevarde 30 Juin, Gombe, Kinshasa, DRC Tel: +243 81 1514 5528 Contact: Faida Mwangilwa Ministry of Agriculture, Fishing and Breeding, Boulevarde 30 Juin, Gombe, Kinshasa, DRC Tel: +243 81 1519 7512 Contact: Valentin Senga
18.5.2.
WFP DRC Sub-offices

Matadi Mbandaka Kisangani Lubumbashi Gemena Goma Bukavu Kalamie Uvira Bunia Kindu Contact: Koffi Bah Contact: Mariko Ousamane Contact: Ali Sawadogo Contact: Thomas Mokake Contact: Yves Aklamavo Contact: Aya Shneerson Contact: Ndeley Agbaw Contact: Romuald Lucas Contact: Billy Keita Contact: Francois Djissou Contact: Mulobe Musombani Tel: +243 81 700 6778 Tel: +243 81 700 6762 Tel: +243 998 630 901 Tel: +243 81 700 6727 Tel: +243 81 700 6770 Tel: +243 998 630 911 Tel: +243 81 700 6715 Tel: +243 81 700 6765 Tel: +243 81 700 6767 Tel: +243 998 630 920 Tel: +243 81 057 0625
18.5.3.
Principal Port Authority

Directeur de Dpartement des Ports Maritimes (ONATRA) Office National Des Transports
Page 191/194
Tel: +243 887 4095 Contact: Norbert Mangumbu Mbemba
Fax: +243 58 694
Dpartement des ports Maritimes Matadi (ONATRA) Tel: +243 990 9702, +243 819 909 702 E-mail: mwetu@hotmail.com ---or--- onatrapm@mat.ic.cd Contact: Mwilambwe Kitanda Wetu Directeur Dpartement Direction DExploitation Des Ports Maritimes (MATADI) Tel: +243 887 4330 Contact: Celestin Mbaya Mandek Terminal Container Manager
18.5.4.
River Transport Oprations Contacts

Transport Fluvial et Commerce de lEquateur Fonde de Pouvoirs Tel: +243 9863 5230 Contact: Phillis Costas Socit VALELE S.P.R.L. Transport Fluvial Tel: +243 993 4515 Contact: Nicolas Crassanos Administrateur Grant Transport Fluvial et Routier Tel: +243 9831 1400 Contact: Omar Barcat
18.5.5.
Principal Government Aviation Traffic Authority

RVA Regie des Voies Aeriennes Tel: +243 880 3831
18.5.6.
Railroad Transport Operations Contact

ONATRA Tel: +243 9972 318 SNCC Socit des Chemins de fer Congolais Tel+ 243 9702 5694
18.6. Port of Durban

18.6.1. Port Operators
Transnet National Ports Authority, P.O. Box 1027, Durban, 4000, South Africa Tel: +27 31 361 8821 Fax: +27 31 361 8835 Web: www.transnet.net/NPAuthority.aspx Manica Shipping Services, th 8 Floor Rennies House, 41 Victoria Embankment, Durban, 4001, South Africa Tel: +27 31 328 0309 Fax: +27 31 328 0317 Mob: +27 83 777 7221 Contact: Dean Harris Email: dean.harris@manica-africa.com Web: www.manica-africa.com/index.php?Topic=Structure/Group/ManicaContact Bidvest Port Operations, P.O. Box 900, 169 -173 Maydon Road, Maydon Wharf, Durban, 4051, South Africa Tel: +27 31 274 2400 Mob: +27 31 655 2368 Web: www.bidports.com Contact: Mark Talbot Email: mark.talbot@bidports.co.za Durban Bulk Shipping, 156 Wharfside Road, Island View, Durban, 4052, South Africa
Page 192/194
Tel: +27 31 466 9700 Contact: Hampie Lourens
Fax: +27 31 466 1783 Mob: +27 82 410 7307 Email: maison.cheddy@seabulk.co.za
Bureau Veritas, 8th Floor, Standard Bank Centre, 135 Musgrave Road, Durban, 4001, South Africa Tel: +27 31 202 7155 Mob: +27 82 882 5526 Contact: Charles Botha Email: charles.botha@za.bureauveritas.com Web: www.bureauveritas.co.za/wps/wcm/connect/bv_com/Group
18.6.2.
C&F Agents
King & Sons, 11th Floor, Grindrod House, 108 Victoria Embankment, P.O. Box 1, Durban, 4001, South Africa Tel: +27 31 301 0711 Fax: +27 31 305 6877 Mob: +27 83 309 9133 Contact: Veronica Bastion Email: veronicab@kingandsons.co.za
18.6.3.
Port Storage
Manica Africa, 8th Floor Rennies House, 41 Victoria Embankment, Durban, 4000, South Africa Tel: +27 31 328 0309 Fax: +27 31 328 0317 Mob: +27 83 777 7221 Contact: Dean Harris Email: dean.harris@manica-africa.com Web: www.manica-africa.com/index.php?Topic=Structure/Group/ManicaContact
Page 193/194
19.
Annex 1: Glossary of Acronyms

AI AHI BCP CFIA H5N1 HPAI IASC IPAPI UNCT UNSIC - Avian Influenza (also know as Bird Flu) - Avian and Human Influenza - Business Continuity Plan - UN Central Fund for Influenza Action - The specific influenza subtype currently causing devastation among poultry - Highly Pathological Avian Influenza - Inter-Agency Standing Committee - International Partnership on Avian and Pandemic Influenza - United Nations Country Team - UN System for Influenza Coordination
Distribution: ALITE, Regional Bureau Logistics Officer, Country Director, ODAP, EPROs, FSCOs
Page 194/194

PLCCA Mozambique Beria Corridor-Central Southern Africa ... v2

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WFP Pandemic Logistics Corridor Capacity Assessment

Pandemic Logistics Corridor Capacity Assessment Central - Southern Africa

Assessment Date Countries Email contact

WFP Pandemic Logistics Corridor Capacity Assessment

Section B Services ......................................................................................................................... 28

WFP Pandemic Logistics Corridor Capacity Assessment

Section C Suppliers ..................................................................................................................... 138

Section D Contacts ...................................................................................................................... 168

Annex 1: Glossary of Acronyms ......................................................................................... 195

WFP Pandemic Logistics Corridor Capacity Assessment

Avian & Human Influenza

WFP Pandemic Logistics Corridor Capacity Assessment

1.3.1. The UN Response to-date

WFP Pandemic Logistics Corridor Capacity Assessment

1.4.2. Project Objectives

1.4.3. Methodology, Planning Process & Framework

WFP Pandemic Logistics Corridor Capacity Assessment

WFP Pandemic Logistics Corridor Capacity Assessment

Key Threats and Risks to Business Continuity

WFP Pandemic Logistics Corridor Capacity Assessment

Pandemic Influenza Task Force Executive Summary

Current Pandemic Preparedness

WFP Pandemic Logistics Corridor Capacity Assessment

2.2.5. Democratic Republic of Congo

Key Risks and Areas for Further Development

WFP Pandemic Logistics Corridor Capacity Assessment

WFP Pandemic Logistics Corridor Capacity Assessment

2.3.2. Summary Mozambique

WFP Pandemic Logistics Corridor Capacity Assessment

2.3.3. Summary Malawi

WFP Pandemic Logistics Corridor Capacity Assessment

2.3.4. Summary Zambia

2.3.5. Summary Democratic Republic of Congo

WFP Pandemic Logistics Corridor Capacity Assessment

Government Departments & UN Agencies

Type of operational involvement

3.1.2. UN Agencies and Cooperating Partners

Telephone & Email

WFP Pandemic Logistics Corridor Capacity Assessment

3.1.3. WFP Country & Sub-Offices

Telephone & Vsat

Telephone & Vsat

3.1.4. IOs and NGOs

Telephone & Email

Telephone & Email

WFP Pandemic Logistics Corridor Capacity Assessment

Telephone & Email

3.2.3. WFP Country & Sub-Offices

Telephone & Vsat

Telephone & Vsat

3.2.4. IOs & NGOs

Telephone & Email

WFP Pandemic Logistics Corridor Capacity Assessment

Type of operational involvement

3.3.2. Government of Malawi

Tel : +265 1 789 177 Fax: +265 1 789

WFP Pandemic Logistics Corridor Capacity Assessment

Telephone & Email

3.3.4. WFP Country & Sub-Office

Telephone & Vsat

Telephone & Vsat

Telephone & Email