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Office-Worker Retail Spending in A Digital Age - ICSC
Office-Worker Retail Spending in A Digital Age - ICSC
Foreword
Aresearchundertaking,suchasthisofficeworkerspendingstudy,buildsuponpreviouswork
thereweretwopreviousICSCstudiesonthistopic.Butitalsoneedstobecraftedtotestfornew
hypothesesandchangesintheenvironment.Assuchthisstudyhasevolveditsmethodologyand
itsfocuswasbroadened.ThisevolutionaryprocessneededtoengageICSCmemberswhowere
involvedwiththepreviousstudies,usersofthepreviousresearchandpotentialusersofthenew
research.
ThisstudywascoordinatedbyICSCsseniorresearchanalystJohnConnolly,whoworkedwith
anindustrycommitteeheadedbyCeciliaMatos(Macys)anditstwosubcommitteechairsKaren
Solheim (Solheim Research) and Karen Gentleman (Gentleman Associates). The committee
memberswere:JohnChapman(ChapmanConsultants,whowasICSCsresearchdirectorforthe
1987officeworkersstudyandanadvisoronthe2003study),KatherineCoburn(HR&AAdvisors),
TimCorzine(Macerich),MeredithDarnell(GeneralGrowthProperties),JudithFriedman(Target
Corporation), Rob George (Rite Aid), Clay Hallman (Simon Properties), Joan Naymark (Target
CorporationandICSCchairoftheNorthAmericanResearchTaskforce)andWilliamSpeer(Speer
Consulting).ICSCResearchacknowledgesandappreciatesthisgroupanditsleadersinhelpingto
shapethelateststudy. Ofcourse,thestudysstructure,contentandconclusionsincludingany
errorsoromissionsremainthesoleresponsibilityofmeandJohnConnolly,itsauthors.
ICSCStaffVicePresident,DirectorofResearchandChiefEconomist
Content
Page
Study Highlights
12
15
VII. Opportunities
16
17
21
Tables
B1-N: National Spending by Gender
B2-N: National Spending by Age
B3-N: National Spending by Income
B4-N: National Spending by Occupation
B5-N: National Spending by Geography
B6-U: Urban Spending by Gender
B7-U: Urban Spending by Age
B8-U: Urban Spending by Income
B9-U: Urban Spending by Occupation
B10-S: Suburban Spending by Gender
B11-S: Suburban Spending by Age
B12-S: Suburban Spending by Income
B13-S: Suburban Spending by Occupation
B14-R: Rural/Small Town Spending by Gender
B15-R: Rural/Small Town Spending by Age
B16-R: Rural/Small Town Spending by Income
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
Content/Continued
B17-R: Rural/Small Town Spending by Occupation
B18-AV: National Spending by Availability
B19-AV: Urban Spending by Availability
B20-AV: Suburban Spending by Availability
B21-AV: Rural Small Town Spending by Availability
B22-DT: Urban Downtown Spending by Gender
B23-DT: Urban Downtown Spending by Age
B24-DT: Urban Downtown Spending by Income
B25-DT: Urban Downtown Spending by Occupation
Page
38
39
40
41
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43
44
45
46
47
Tables
C1-N: National Spending by Gender
C2-N: National Spending by Age
C3-N: National Spending by Income
C4-N: National Spending by Occupation
C5-N: National Spending by Geography
C6-U: Urban Spending by Gender
C7-U: Urban Spending by Age
C8-U: Urban Spending by Income
C9-U: Urban Spending by Occupation
C10-S: Suburban Spending by Gender
C11-S: Suburban Spending by Age
C12-S: Suburban Spending by Income
C13-S: Suburban Spending by Occupation
C14-R: Rural/Small Town Spending by Gender
C15-R: Rural/Small Town Spending by Age
C16-R: Rural/Small Town Spending by Income
C17-R: Rural/Small Town Spending by Occupation
C18-AV: National Spending by Availability
C19-AV: Urban Spending by Availability
C20-AV: Suburban Spending by Availability
C21-AV: Rural Small Town Spending by Availability
C22-DT: Urban Downtown Spending by Gender
C23-DT: Urban Downtown Spending by Age
C24-DT: Urban Downtown Spending by Income
C25-DT: Urban Downtown Spending by Occupation
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
75
Study Highlights
Office workers account for one-fifth of the U.S. workforce and have an
average commuting distance of 21 miles.
Office workers spend about $195 per week on all expenses associated
with going to and returning from work and typical purchases around the
office building during the workweek.
The breadth of office-worker spending is the highest for transportation
(88%) followed by quick-service restaurants and similar establishments
(55%). Among goods and services, the largest breadth of spending is at
grocery stores (32.4%).
The largest single cost incurred by the office worker is on transportation,
which accounts for approximately 18% of total workweek expenditures.
Online personal spending at the office accounts for 15% of the typical
average weekly expenditure.
Expenditures at restaurants, fast-food establishments, delicatessens and
other eateries (without regard to breakfast, lunch, dinner or snacks)
collectively account for 14% of the typical weekly expenditure.
The average-weekly spend on all goods and services by office workers in
close vicinity of the persons office building is $102.
Among the expenditures on goods and services, grocery stores capture
the largest spend (19.3%) followed by discount stores (10.4%).
The more ample the retail, restaurant and services offerings in the
vicinity of the office building, the higher the spending by office workers.
Opportunities exist for increasing office-worker shopper
penetration, which can be low for some store and service types.
-- i --
sales
One estimate of the number of office workers in the workforce was derived from a study used to develop estimates of office space
demand. See: Nathan Schloss, Use of Employment Data to Estimate Office Space Demand, Monthly Labor Review, U.S.
Department of Labor, Vol. 107, 1984, pp. 40-44. Here the author estimated office workers as the sum of five major occupational
categories. The categories includedtotally or partiallywere professional and technical workers, managers and administrators,
except farm workers (about one-third of the category was excluded), sales workers, clerical workers and service workers, except
private households. The allocation was purely a judgment call on the part of the author (as he noted in a footnote) for the managers
and administrators category. The estimates derived were for 1975 through 1982. In the most recent year of that study, Schloss
estimated total office employment at 31.153 million workers.
2
These occupational titles are defined by the U.S. Department of Labor and are largely office-worker jobs. The list covered: chief
executives, general and operations managers, advertising and promotions managers, marketing managers, sales managers, public
relations and fundraising managers, administrative services managers, computer and information systems managers, financial
managers, purchasing managers, transportation storage and distribution managers, compensation and benefits managers, human
resources managers, training and development managers, agents and business managers of artists performers, buyers and
purchasing agentsfarm products, wholesale and retail buyersexcept farm, purchasing agentsexcept wholesale retail and farm
products, claims adjusters examiners and investigators, insurance appraisers auto damage, compliance officers, cost estimators,
human resources training and labor relations specialists, logisticians, management analysts, meeting convention and event planners,
compensation benefits and job analysis specialists, market research analysts and marketing specialists, business operations
specialistsall other, accountants and auditors, appraisers and assessors of real estate, budget analysts, credit analysts, financial
analysts, personal financial advisors, insurance underwriters, financial examiners, credit counselors, loan officers, tax examiners and
collectors and revenue agents, tax preparers, financial specialistsall other, computer and mathematical occupations, architecture
and engineering occupations, economists, survey researchers, sociologists, urban and regional planners, lawyers, building cleaning
workersall other, advertising sales agents, insurance sales agents, securities commodities and financial services sales, travel
agents, sales representatives servicesall other, sales representatives wholesale and manufacturing technical and scientific
products, sales representatives wholesale and manufacturingexcept technical and scientific products, first-line supervisors of
office and administrative support workers, bill and account collectors, billing and posting clerks, bookkeeping accounting and
auditing clerks, payroll and timekeeping clerks, procurement clerks, brokerage clerks, correspondence clerks, file clerks, human
resources assistantsexcept payroll and timekeeping, receptionists and information clerks, information and record clerksall other,
executive secretaries and executive administrative, legal secretaries, secretaries and administrative assistants, insurance claims and
policy processing clerks, proofreaders and copy markers, statistical assistants, office and administrative support workersall other.
3
This estimate is based on the U.S. Labor Departments 2010 Occupational Employment Statistics (OES), which collects employment
and wage information for over 800 occupations, excluding self-employed persons. The U.S. Department of Labor notes that the
OES survey is a cooperative effort between BLS and the State Workforce Agencies OES estimates are constructed from a sample of
about 1.2 million establishments. Each year, forms are mailed to two semiannual panels of approximately 200,000 sampled
establishments, one panel in May and the other in November. May 2010 estimates are based on responses from six semiannual
panels collected over a 3-year period: May 2010, November 2009, May 2009, November 2008, May 2008, and November 2007 All
six-semiannual panels represent approximately 62.6 percent of total national employment. These estimates are from May 2010.
-- 1 --
With a fifth of the nations workforce in office buildings around the country, ICSC Research
again asked the question that was first posed in the late 1980s4 and also in the early 2000s.5 How
much do office workers spend going to work, during their business day and immediately after
work but before returning home?
Knowing something about the shopping behavior of office workers is important market
information to understand this potential source of consumer demand by retailers, restaurants and
other support services. This information also is useful for city planners and economic development
analysts who strive to better understand mixed-use developments, retail needs surrounding office
buildings and plan for the future of their cities.
Office Worker Retail Spending, International Council of Shopping Centers, Inc., 1988. The survey underlying this study was
conducted in November 1987 with a sample size of 2,400.
5
Office Worker Retail Spending Patterns: A Downtown and Suburban Study, International Council of Shopping Centers, Inc., 2004.
The survey underlying this study was conducted in October 2003 with a sample size of 1,500 office workers.
6
Office Worker Retail Spending, p. 1.
7
The sample size was 4,000 self-defined office-building workers; the survey was conducted online and between October 21 and 31,
2011. The 2011 survey excluded office workers that were on vacation for the survey week, worked from home or had multiple
offices that the individual worked from during that survey week, so in effect the sample size was larger than the 4,000 to yield that
number of usable results. All three studies were fielded around the same time, which was a period less affected during the year by
holidays or spending lulls (as in January and February, for example).
-- 2 --
by perceptions of ample or limited retail offerings that, in part, depend on what the consumer
typically buys.
Also, instead of assessing spending by type of goodssuch as, apparel, items for the home,
cosmetics and so forth, as was done in the earlier studiesthe 2011 survey focused on the type
of storesuch as department store, discount store, drug store, etc.and looked at all types of
goods and services spending. Therefore, in many ways there were vast conceptual differences
between the earlier ICSC studies of office-worker spending and the 2011 study, which attempted to
be the most comprehensive of all of the studies.
As shown in Table 1, the 2011 average aggregate spending per office worker per week
excluding transportation and online purchases made from the officewas $129.18. Moreover,
this current study found that markets with ample retail tend to experience significantly more
spendingapproximately 140% morethan in limited-retail venues.
Table 1
Office-Worker Total Spending Per Week
Comparison of Studies
Year of ICSC Survey
1987
2003
2011
Average Spending
$36.54
$134.30
$129.18
Inflation-Adjusted
Average Spending
$32.17
$73.00
$57.46
At a very high level, the 2011 average spend was similar to that of 2003 for the like-spending
concept. However, in real or inflation-adjusted terms,8 the 2011 study was lower than in 2003, yet
considerably higher than the 1987 study. These differences may be a function of a lot of factors,
not the least of which is that the standard deviations are large around the averageswhich would
encompass the other data sets within a normal variance band.9 Unfortunately, the earlier studies
did not show measures of sampling variancesomething that was corrected with this latest study.
Although it might be difficult to reconcile the three studies, that objective is probably less
important than to fully understand the 2011 results, which have been built on a larger nationwide
sample with fuller coverage of spending venues and presented with measures of sampling variance.
Adjusted by the annual U.S. city average Consumer Price Index (CPI) for 1987 (113.6), 2003 (184.0) and 2011 (224.8). The CPI has
an index base of 1982-84=100 and for this purpose is based on the CPI as of January 2012. In February 2012, the U.S. Department of
Labor announced that it would update the expenditure weights used to compute the CPI.
9
For the current study, the standard deviations around the mean spending are reported in the selected summary tables found in the
appendices.
-- 3 --
13.0
Share (Percentage)
12.27
12.0
12.0
11.0
11.0
10.0
10.0
9.20
9.0
9.0
8.40
8.01
8.0
7.95
8.11
8.00
8.00
7.84
7.99
8.0
7.25
7.0
6.97
7.0
6.0
6.0
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
The survey classified respondents based on job titles for five broad occupationssenior
management (director, vice president, president and similar), middle management (assistant vice
president, or department manager and similar), mid-level professional (accounting, information
technology, research, advertising/marketing, human resources and similar), junior-level
professional and clerical/administrative/office support positions.11 The distribution of respondents
10
It could have been argued that August was the best month to select for the surveys based on that share-of-annual-sales criterion.
August accounted for 8.40% of annual sales in 2011 or an average 8.46% between 2000 and 2011 and the closest to the 8.33% for an
equal-weight. However, August is a month affected by summer vacation and, for that reason, was not desirable or as representative
of the full year. Between 2000 and 2011, the month with the least standard deviation of its annual share was Junewhich would
have suggested sales for that month (which accounted for 7.94% of annual sales between 2000 and 2011 and 8.00% in 2011) might
have been an alternative period for surveying, based on that same criterion.
11
These categories are more specific than prior studies, but follow standard industry practice. For example, the 2011 ICSC North
American Retail Real Estate Compensation Survey, FPL Associates, L.P. and the International Council of Shopping Centers, 2011
-- 4 --
by position is shown in Chart 2. The clerical/administrative/office support sample was the largest
with 26.0%, but there was a similar-sized respondent pool for mid-level management (25.7%) and
mid-level professionals (24.1%). Senior management represented about 18% of the respondents
and junior-level professionals accounted for another approximately 7% of the respondents.
The average distance from the respondents home to his/her office building was 21.3 miles,
while the median distance was 10 miles. During the survey period, the vast majority (86.9%) of
workers drove their own vehicle to work, 1.3% carpooled, 7.0% used public transportation and
3.5% walked to work.
Chart 2
28
26.0
25.7
24.1
Percentage of Sample
24
24
20
20
17.5
16
16
12
12
6.7
up
po
rt
ion
al
ion
al
in/
O
al/
Ad
m
Cle
ric
Ju
nio
r-
Le
v
el
P
ffic
eS
rof
es
s
es
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rof
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d-L
ev
el
P
Mi
d
an
ag
em
e
nio
rM
Se
Ma
na
ge
me
nt
4
nt
The demographics of the responding individual were: (1) 42% male and 58% female; (2) the
average age of the respondent was between 45 and 54 years oldsee distribution in Chart 3; (3)
the median educational level was a bachelors degree; and (4) the median annual income was
between $75,000 and $99,999see distribution in Chart 4. Almost 7% of the respondents (270
respondents of the 4,000) did not answer the income question.
defined the main non-clerical areas as: executive management, senior-level professional, mid-level professional and junior-level
professional.
-- 5 --
Chart 3
32
29.3
28
28
24
20
20
16
16
14.3
12
12
8
5.5
2.7
r
65
an
dO
lde
-64
55
-54
45
-44
35
25
-34
0
-24
0
18
Percentage of Sample
24.2
24.1
24
-- 6 --
Chart 4
24
21.7
19.5
20
20
Percentage of Sample
18.2
16
16
11.9
12
12
10.0
7.0
6.8
3.5
1.6
ns
we
red
No
tA
ve
r
nd
O
$1
50
,00
0a
14
9,0
00
o$
$1
00
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0t
o$
99
,99
9
$7
5,0
00
t
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74
,99
9
$5
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00
t
o$
49
,99
9
$3
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00
t
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$2
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00
t
$1
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00
t
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24
,99
9
0
Un
de
r$
15
,00
0
During the survey period, 82.9% of the 4,000 respondents reported that they had worked the full
workweek, while 17.1% only worked part of the week.
The data set was also divided by type of locationurban/central city, suburban and rural/small
towns based on the zip code of the office building in which the participant worked.12 That
classification scheme was based on Rand McNallys definition of a metropolitan area and the
delineation of a central city within the metropolitan area. Rand McNally defines its Rannally Metro
Areas (RMAs) in a manner similar to the U.S. Census Metropolitan Statistical Areas (MSAs)a core
area with a large population nucleus, together with adjacent communities that have a high degree
of economic and social integration with that core. However, RMAs are not restricted to following
county boundaries. The central city is equivalent to the census definition and is the largest
jurisdiction within the metropolitan area. All zip codes outside the central city but within the RMA
are classified as suburban, and all zip codes entirely outside an RMA are classified as small
town/rural. Urban/central-city office buildings accounted for 32.0% (1,279 respondents), suburban
office buildings represented 51.5% (2,060 respondents), small-town/rural office buildings was
12
The survey panel was geographically representative with respondents from all 50 states and the District of Columbia. However, a
persons state of residence did not necessarily suggest the location of the office building in which the person worked. Hence, the
survey collected the zip code for each office building. If someone worked in more than one office building during the week, then
that respondent was excluded.
-- 7 --
another 15.0% (601 respondents) while 60 respondents or 1.5% of the sample was not classifiable
based on the RMAs.
One additional location identifier was collected in the survey to confirm/identify that an office
building was in a downtown business district. There were 1,213 respondents (30.3% of the sample)
that self-classified their office building location as being in a downtown business district. Of those
self-classified downtown office workers, 46% (556 individuals) were urban downtown (cross
classification between this marker and the Rand McNally urban segmentation), 38% (462
individuals) worked in suburban downtown, 14% (173 individuals) worked in downtown areas in
small towns and the remainder of the downtown respondents (22 individuals) were unable to be
cross-classified with the RMAs.
To understand the retail availability in and around the vicinity of the office workers buildings,
the survey asked respondents to self-classify their area as either having a large variety of stores
(ample retail offerings), such as drug stores, restaurants, fast-food places, dry cleaners, etc. or
having a limited number of stores and variety (limited retail offerings). It was hypothesized that
the consumer could judge ample or limited based on what the person tended to buy. Ample retail
offerings were perceived to exist for 38.1% of respondents, while 61.9% perceived their offerings as
limited.
Finally, 86.5% of the respondents office buildings were not adjoined to a shopping center (7.4%
were), a hotel (4.1% were), an apartment complex (4.0% were) or an entertainment venue (arena,
theater or concert hall3.0% were). Alternatively, this suggested that 13.5% of the respondents
offices were in a mixed-use environment.
-- 8 --
24
24
20
1. Department Stores
3. Drug Stores
5. Clothing Stores
7. Sporting Goods Stores
9. Jewelry Stores
11. Warehouse Clubs
13. Personal Care Shops
15. Other Services
19.3
16
12
2.8
2.7
6.7
6.7
6.7
3.7
16
9.5
4
0
20
12
10.4
7.4
2. Discount Stores
4. Grocery Stores
6. Shoe Stores
8. Electronics/Phone/Computer Stores
10. Office Supplies/Stationery/Novelty
12. Other Goods
14. Personal Services
16. Entertainment
5.9
3.8
3.5
3.3
10
11
12
13
14
3.4
15
4.3
16
4
0
Expenditure Venue
(See Legend Box Numbers)
13
Since the questions were about direct expenditures during the workweek, if a worker did not have any gasoline fill-up during the
workweek (they may have filled-up on the weekend or the prior week, for example), then it would be appropriate to respond that
they had no expenditure. This is similar for the other categories. There were 215 respondents that had no expenditures at all of the
4,000 surveyed.
-- 9 --
Goods and Services Purchases: Office workers spent an average of $102.47 per week on all
expenditures with the largest percentage at grocery stores (19.3%), as displayed in Chart 5. About
one-third (32.4%) of all office workers spent at grocery stores around their office buildings, which
was the highest penetration rate of any spending category. The second largest expenditure was at
discount stores (10.6%), which also may reflect food purchases. The third largest expenditure was
at warehouse clubs (9.7%).
Table 2
Office-Worker Spending Summary
Including and Excluding Those Who Spent Nothing
Types of Spending
Total
Transportation and Online Purchases
Those Who
Spent
Nothing
$195.22
66.03
Transportation
Online Purchases Made at the Office (Personal)
-- 10 --
Total
$206.31
73.99
Percent of
Office Workers
Who Spent in
Category
94.6%
89.3
35.92
30.11
40.82
185.04
88.0
16.3
26.71
43.02
62.1
12.97
13.75
43.22
24.99
30.0
55.0
102.47
191.89
53.4
7.56
10.63
6.87
19.79
3.80
2.82
2.73
6.88
3.36
6.90
9.71
3.61
6.03
3.92
3.48
4.35
74.86
52.11
26.90
61.19
56.94
51.98
47.54
118.69
88.39
59.49
94.08
59.01
66.65
37.26
59.50
51.35
10.1
20.4
25.6
32.4
6.7
5.4
5.8
5.8
3.8
11.6
10.3
6.1
9.1
10.5
5.9
8.5
$129.18
$170.88
75.6%
Total Excluding Transportation and Online Purchases: A little over three-quarters of all office
workers spent something on goods and services during their workweek for an average weekly
spend of $129.18. Excluding the workers who spent nothing, the average expenditure rises to
$170.88. By function within the organization, the highest average spendingless transportation
and online purchasesper week was by senior management ($290.19), followed by middle-level
management ($143.89), mid-level professionals ($79.38), junior-level professionals ($79.38) and
finally clerk and administrative assistants ($65.99).
Spending by age on these non-transportation, non-online purchases was the highest among
those aged 25-to-34 years ($262.71) followed surprisingly by those aged 18-to-24 years ($157.27).
As workers aged from 35 years and up, their office-related spending was progressively lower. Those
aged 35-44 years spent $148.36 on average during the workweek, $97.04 among those aged 45-54
years, $85.52 among those aged 55-64 years and $62.00 for those 65-years old and over.
The tables appearing in the appendices flesh out these numbers in greater detail along with the
sampling variance. There is a fair amount of statistical variance around the averages reported
herein, so users of these data should be mindful of the normal standard deviation around these
averages.
-- 11 --
24
24
Percentage of Expenditures
21.9
20
20
16
16
12
12
9.6
8.4
8.1
7.7
4.9
3.9
4.4
4.7
4.7
3.7
2.9
2.0
1.5
1.3
10
11
2.4
2.4
1.9
1.4
2.1
0
1
1. T ransportation
5. Department Stores
9. Clothing Stores
13. Jewelry Stores
17. Personal Care Shops
12
13
14
15
3. Full-Service Restaurants
7. Drug Stores
11. Sporting Goods Stores
15. Warehouse Clubs
19. Other Services
16
17
18
19
20
Charts 6 through 8 show the full category distributions of spending by shares of total urban,
suburban and rural/small-town markets.
14
Sixty respondents of the 4,000 office-worker sample were unable to be classified by the Rand McNally zip-code segmentation.
That accounted for 1.5% of the sample. The average all-category spending for that unclassified group was $234.54 (compared with
$195.22 for the full sample). Excluding transportation and online purchases, this group spent $155.28 on average per week
(compared with $129.18 for the full sample).
-- 12 --
Chart 7
24
Percentage of Expenditures
20
20
18.7
16.6
16
16
12
12
9.5
7.0
5.8
5.4
5.0
4.0
3.9
3.3
2.0
1.5
1.5
10
11
3.3
2.5
1.7
1.6
4
2.2
2.2
2.2
18
19
20
0
1
1. T ransportation
5. Department Stores
9. Clothing Stores
13. Jewelry Stores
17. Personal Care Shops
2. Online Purchases
6. Discount Stores
10. Shoe Stores
14. Office Supplies/Stationery/Novelty
18. Personal Services
12
13
14
15
3. Full-Service Restaurants
7. Drug Stores
11. Sporting Goods Stores
15. Warehouse Clubs
19. Other Services
16
17
Chart 8
Percentage of Expenditures
20
24
20.2
20
16.3
16
16
15.6
12
12
9.4
8
6.0
5.8
4.2
3.1
2.8
2.8
3.4
2.4
2.0
1. T ransportation
5. Department Stores
9. Clothi ng Stores
13. Jewelry Stores
17. Personal Care Shops
0.9
0.9
10
11
2. Online Purchases
6. Discount Stores
10. Shoe Stores
14. Office Supplies/Stationery/Novelty
18. Personal Services
-- 13 --
1.4
0.7
12
13
0.5
14
15
3. Full-Service Restaurants
7. Drug Stores
11. Sporting Goods Stores
15. Warehouse Clubs
19. Other Services
16
0.5
17
18
19
1.2
20
Table 5
Office-Worker Spending (Average Dollars Per Week) By Location
Including Those Who Spent Nothing
Types of Spending
Total
Transportation and Online Purchases
Transportation
Online Purchases Made at the Office (Personal)
-- 14 --
36.37
13.96
26.29
13.45
12.85
37.67
42.47
28.86
13.06
15.80
28.77
23.29
16.87
8.62
8.26
89.31
117.66
73.68
6.52
8.19
6.13
15.98
3.25
2.43
2.16
4.86
3.92
7.37
7.80
3.95
7.83
3.16
2.30
3.45
9.03
11.33
7.60
21.58
4.43
3.40
3.49
8.93
3.75
7.41
12.32
3.75
5.76
4.97
4.90
5.01
4.48
13.38
5.97
22.26
2.85
1.30
1.24
3.97
0.94
3.94
4.86
0.77
3.46
1.93
0.67
1.67
$115.60
$146.52
$90.55
Category/Location
Total
Total Spending
$195.22
165.93
226.66
142.62
267.07
129.18
115.60
146.52
90.55
210.52
Urban
Suburban
Rural/Small Towns
Not Classified
-- 15 --
Ample
Offerings
$305.89
227.07
367.14
204.34
376.09
218.11
165.21
256.21
155.34
318.89
Limited
Offerings
$127.10
120.96
130.51
128.94
103.54
74.45
79.12
71.45
76.20
47.96
VII. Opportunities
This study uncovered potential workweek opportunities for retailers, restaurants and services
establishments that are in the vicinity of office-building clusters that serve as the workplaces for
over 28 million people. Given the current percentage of workers that spend on goods and services
and on meals, ICSC Research estimates that office-worker spending generates $184 billion over the
course of the year.15 Although that may seem large initially, it is relatively small and only accounts
for approximately 2% of total consumer expenditures. There are clear opportunities, however, for
goods-and-services providers to intensify their sales conversion rates of office workers and
intensify their sales productivity16 during the workweek.
The starting point for generating more sales is a realization of the office worker as an
opportunity market. Then a creative strategy to increase that percent of office workers who are
willing and able to meet their broader consumer needs in the office-building vicinity. The payoff
could be significant.
Assuming no change in the average spending profile of an office worker, each one-percentage
point higher share of spending by the office-worker group will generate $2.7 billion in additional
aggregate sales revenue for local businesses and nearly $125 million of additional local sales tax
revenue.17 And that estimate is quite conservative.
This study also highlighted the retailers yin and the yang between online and in-store sales
distribution channels. Approximately 15% of office-worker spending comes from personal online
purchases that are made at the office. Opportunities may exist to leverage those multiple
distribution channels moreorder in the morning, have the item available for pickup at the end of
the day, for example. Or book a service appointment online during the workday for after work.
Creativity by retailers, restaurateurs and managers of services establishments will be needed to
more effectively tap into this office-worker market. Obviously, that triad needs to be cognizant of
the limited non-work time to shop, eat and recreate, but they also need to be mindful of the
potential opportunity.
15
The arithmetic for this estimate is 28,500,000 workers times the share of office workers who spent anything on goods and
services (53.4%) times the average weekly spending of that group ($191.89) times 50 weeks (allowing for time off) plus the same
calculation for food expenditures (28,500,000 x 62.1% x $43.02 per week x 50). This implies that there is $146 billion spent annually
on goods and services in the vicinity of ones office building plus $38 billion on meals for a combined total of $184 billion.
Transportation or personal online purchases at the office expenditures are not included in this calculation.
16
Sales productivity generally is defined as sales revenue divided by the selling space. However, that concept is incomplete as a
performance measure. It is possible to have a high sales productivity rate with a very few high performance moments (a Saturday or
a special event, for example). However, that does not capture the underutilization of the selling space. One alternative would be to
focus attention on sales per employee (more of an economic productivity concept), which is helpful but still does not focus on
underutilized real estate space. It is possible to simply account for the selling hours in the productivity concept. Then, the
appropriate measure to optimize is the sales per square foot (gross leasable area) per selling hour. Tracking that metric would help
to highlight the highly productive and unproductive periods. The goal, therefore, would be to increase the productivity in those nonproductive periods, which often are during the workweek. Obviously, other metrics could be developed for this purpose as well.
17
This estimate assumes no change in the percentage of office workers who spent on meals, but simply assumes a modest one
percentage higher share of those spending on anything, that is, the share is 54.4% versus 53.4%. Then, the calculation becomes
28,500,000 people x 54.4% x $191.89 x 50 weeks, which yields $148.8 billion. The difference between that figure and the original
using the actual shares from the study was approximately $2.7 billion (actually, the $148.753 - $146.019, or $2.734 billion).
-- 16 --
Appendix A
Survey Respondent Characteristics
-- 17 --
42.0%
58.0%
44.2%
55.8%
42.5%
57.5%
34.3%
65.7%
2.7%
14.3%
24.1%
29.3%
24.2%
5.5%
2.7%
13.3%
25.6%
28.8%
24.0%
5.6%
2.6%
15.1%
23.9%
29.3%
23.8%
5.3%
2.5%
12.8%
21.6%
30.9%
26.1%
6.0%
1.7%
3.6%
7.5%
12.6%
23.4%
20.9%
19.5%
10.8%
1.5%
3.1%
6.4%
12.7%
22.8%
19.5%
21.6%
12.3%
1.5%
3.1%
7.1%
11.5%
22.7%
22.0%
20.5%
11.5%
2.5%
6.5%
11.2%
16.4%
26.9%
20.4%
11.4%
4.7%
17.5%
25.5%
24.2%
6.8%
26.1%
16.3%
26.0%
26.2%
6.4%
25.1%
18.1%
25.8%
23.9%
7.0%
25.2%
18.0%
23.5%
20.8%
6.7%
31.1%
82.9%
17.1%
-----
-----
-----
3.5%
86.9%
1.3%
7.0%
0.2%
0.5%
0.7%
3.4%
76.9%
1.1%
17.1%
0.3%
0.6%
0.5%
3.0%
91.9%
1.2%
2.7%
0.1%
0.4%
0.7%
4.8%
91.3%
2.0%
0.2%
0.0%
0.5%
1.2%
5.2
8.4
3.9
2.0
21.3
17.7
18.2
14.4
10.0
10.0
10.0
8.0
Age
18-24
25-34
35-44
45-54
55-64
65 or Older
Income
Under $15,000
$15,000-$24,999
$25,000-$34,999
$35,000-$49,999
$50,000-$74,999
$75,000-$99,999
$100,000-$149,999
$150,000 and Over
Occupation
Senior Management
Middle Management
Mid-Level Professional
Junior-Level Professional
Clerical/Administrative
Mode of Transportation
Walk
Drive Own Motor Vehicle
Ride in Someone elses Vehicle
Public Transportation
Taxi
Bike
Other
The sum of urban, suburban and rural/small towns will not total to the national because of 60 observations that were unclassified by zip code.
The average travel distance from the home to the office for the unclassified sample by zip code, included some outliers. Some people (maybe an
auditor or business traveler to the home office, for example) had a long recorded distance between the office and ones home. The average for this
small sample was 270 miles, which pushed up the national average to 21.3 miles. However, the average distance from ones home to the office of
the three geographies (urban, suburban and rural/small towns) was 17.8 miles.
-- 18 --
Table A-2
Survey Respondent Characteristics for Urban Downtown Workers
(Shares, Unless Otherwise Noted)
Gender
Male
Female
47.7%
52.3%
Age
18-24
25-34
35-44
45-54
55-64
65 or Older
6.3%
22.1%
26.6%
25.9%
16.5%
2.5%
Income
Under $15,000
$15,000-$24,999
$25,000-$34,999
$35,000-$49,999
$50,000-$74,999
$75,000-$99,999
$100,000-$149,999
$150,000 and Over
1.9%
2.4%
5.4%
12.3%
22.2%
18.7%
22.6%
14.4%
Occupation
Senior Management
Middle Management
Mid-Level Professional
Junior-Level Professional
Clerical/Administrative
19.8%
27.0%
25.2%
7.0%
21.0%
Mode of Transportation
Walk
Drive Own Motor Vehicle
Ride in Someone elses Vehicle
Public Transportation
Taxi
Bike
Other
Distance from Home (miles)
4.6%
76.4%
1.4%
15.8%
0.3%
0.8%
0.6%
21.4
-- 19 --
Blocks
Minutes
5.8
3.4
3.5
9.8
8.0
8.8
-- 20 --
Appendix B
Office-Worker Spending Tables,
Including Those Who Spent Nothing
Data in the following tables are compiled and reported for completeness, but readers should
exercise caution in the use of small sample data.
-- 21 --
- 22 -
Types of Spending
4000
21.3
19.9
1679
42.0%
16.6
2321
58.0%
Other Metrics
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Table B1-N
- 23 -
Other Metrics
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
Total
18-24
25-34
35-44
45-54
55-64
65 or older
21.3
4000
4000
14.5
107
2.7%
20.0
570
14.3%
25.2
963
24.1%
18.2
1173
29.3%
97.04
24.5
968
24.2%
82.52
12.7
219
5.5%
62.00
National
Table B2-N
- 24 -
Types of Spending
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
$24,999
$15,000$34,999
$25,000$49,999
$35,000$74,999
$50,000$99,999
$75,000-
$149,999
$100,000-
$150,000
and Ov er
4000
3670
129.18
65
1.8%
139
3.8%
87.22 102.09
279
7.6%
88.37
474
12.9%
866
23.6%
781
21.3%
728
19.8%
398
10.8%
Under
$15,000
Total
National
Table B3-N
- 25 -
Types of Spending
Sample Size
Share of Responding Sample (4000 Respondents)
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
290.19
700
17.5%
4000
4000
$386.95
96.76
54.22
42.54
50.15
29.05
21.10
240.04
20.26
17.44
14.26
31.61
10.51
9.04
8.81
15.65
12.90
19.84
20.25
9.92
15.59
11.48
11.57
10.92
129.18
$195.22
66.03
35.92
30.11
26.71
12.97
13.75
102.47
7.56
10.63
6.87
19.79
3.80
2.82
2.73
6.88
3.36
6.90
9.71
3.61
6.03
3.92
3.48
4.35
Senior
Management
Total
National
1027
25.7%
143.89
$239.72
95.84
36.52
59.32
35.29
16.36
18.93
108.60
8.45
11.82
7.85
20.69
3.93
2.46
2.50
9.17
2.69
6.27
11.17
5.30
4.16
3.87
3.08
5.19
Management
Middle
964
24.1%
79.38
$127.03
47.66
33.40
14.26
18.97
8.49
10.49
60.40
3.37
8.13
4.83
16.92
1.43
1.27
1.18
3.65
0.82
2.66
7.30
0.98
2.17
1.75
1.56
2.39
Professional
Mid-Lev el
Table B4-N
268
6.7%
76.93
$117.48
40.54
29.83
10.72
15.05
6.31
8.74
61.88
4.96
7.76
2.98
14.31
1.65
1.09
1.22
5.68
0.39
9.13
3.62
1.01
2.41
2.07
0.96
2.64
Professional
Junior-Lev el
Clerical and
1041
26.0%
65.99
$105.54
39.55
26.92
12.63
12.66
4.67
8.00
53.33
2.70
7.93
3.84
15.04
1.92
0.88
0.70
2.04
0.72
2.18
5.00
0.82
5.96
1.38
0.86
1.36
Administrativ e
- 26 -
Other Metrics
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
Urban
Suburban
Tow n
Rural/Small
Urban
Suburban
Standard Deviation
Tow n
Rural/Small
21.3
4000
3940
129.18
17.7
1279
32.5%
115.60
18.2
2060
52.3%
146.52
14.4
601
15.3%
90.55
179.9
1,018.62
38.7
313.31
68.9
1,392.65
44.0
153.99
National
Total
Table B5-N
- 27 -
Types of Spending
Other Metrics
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
17.7
1279
1279
20.4
565
44.2%
15.6
714
55.8%
Table B6-U
- 28 -
35-44
45-54
35
2.7%
1279
13.3%
170
25.6%
327
28.8%
368
25-34
55-64
65 or older
24.0%
307
75.53
5.6%
72
50.77
18-24
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
Total
Urban
Table B7-U
- 29 -
Other Metrics
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
$15,000
Under
$24,999
$15,000$34,999
$25,000$49,999
$35,000$74,999
$50,000$99,999
$75,000-
$149,999
$100,000-
and Ov er
$150,000
17.7
1279
1210
115.60
13.2
18
1.5%
19.9
38
3.1%
90.22 100.27
12.2
78
6.4%
13.3
154
12.7%
73.13 124.26
19.7
276
22.8%
17.5
236
19.5%
16.7
261
21.6%
24.2
149
12.3%
Urban
Total
Table B8-U
- 30 -
Types of Spending
Sample Size
Share of Responding Sample (1279 Respondents)
Other Metrics
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
17.7
1279
1279
115.60
$165.93
50.33
36.37
13.96
26.29
13.45
12.85
89.31
6.52
8.19
6.13
15.98
3.25
2.43
2.16
4.86
3.92
7.37
7.80
3.95
7.83
3.16
2.30
3.45
19.7
208
16.3%
236.60
$310.78
74.18
54.38
19.79
52.64
34.99
17.65
183.96
15.45
12.82
11.40
27.42
8.08
6.56
5.38
7.57
17.60
19.38
12.30
5.98
15.67
8.13
4.35
5.89
Senior
Management
Total
Urban
20.0
333
26.0%
133.08
$194.52
61.44
35.91
25.53
31.22
15.66
15.56
101.86
7.89
9.43
6.77
15.35
4.12
2.75
2.67
5.50
2.65
4.68
11.31
9.67
4.68
3.85
4.89
5.64
Management
Middle
18.0
335
26.2%
77.75
$120.76
43.01
34.86
8.15
21.28
9.10
12.18
56.48
4.67
7.75
5.07
14.79
1.45
1.09
0.87
4.80
0.88
2.70
4.86
0.66
2.90
1.50
0.47
2.03
Professional
Mid-Lev el
Table B9-U
19.6
82
6.4%
70.46
$112.24
41.79
35.05
6.73
14.07
4.65
9.43
56.38
3.24
3.43
2.57
12.33
2.15
0.32
0.70
0.01
0.01
25.68
0.38
0.68
1.37
1.54
0.16
1.83
Professional
Junior-Lev el
Clerical and
13.4
321
25.1%
70.09
$103.25
33.16
27.07
6.09
12.47
3.97
8.50
57.62
2.07
5.58
4.06
11.38
1.39
1.35
1.25
3.74
0.53
2.58
6.21
0.99
12.83
1.38
0.76
1.50
Administrativ e
- 31 -
Types of Spending
Sample Size
Share of Responding Sample (2060 Respondents)
Other Metrics
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
18.2
2060
2060
20.5
875
42.5%
17.3
1185
57.5%
Table B10-S
- 32 -
Sample Size
Share of Responding Sample (2060 Respondents)
Other Metrics
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
Total
18-24
25-34
35-44
45-54
55-64
65 or older
18.2
2060
2060
15.5
53
2.6%
17.8
311
15.1%
17.3
493
23.9%
18.9
603
29.3%
99.08
19.9
491
23.8%
86.30
13.1
109
5.3%
64.18
Suburban
Table B11-S
- 33 -
Types of Spending
Other Metrics
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
$24,999
$34,999
$25,000$49,999
$35,000$74,999
$50,000$99,999
$75,000-
$149,999
$100,000-
$150,000
and Ov er
18.2
2060
1906
146.52
8.1
29
1.5%
10.5
59
3.1%
72.97 108.46
14.2
136
7.1%
87.88
14.0
219
11.5%
18.6
433
22.7%
15.3
419
22.0%
19.9
391
20.5%
23.4
220
11.5%
$15,000-
Under
$15,000
Total
Suburban
Table B12-S
- 34 -
Types of Spending
Sample Size
Share of Responding Sample (2060 Respondents)
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
377.74
372
18.1%
2060
2060
$497.73
119.99
62.80
57.19
56.16
29.91
26.26
321.57
27.86
21.48
18.16
37.26
13.50
12.08
13.08
24.68
14.14
23.78
29.43
14.96
19.87
16.34
18.77
16.18
146.52
$226.66
80.14
37.67
42.47
28.86
13.06
15.80
117.66
9.03
11.33
7.60
21.58
4.43
3.40
3.49
8.93
3.75
7.41
12.32
3.75
5.76
4.97
4.90
5.01
Senior
Management
Total
Suburban
532
25.8%
151.88
$276.87
124.99
36.67
88.32
39.35
15.90
23.45
112.52
8.70
11.76
8.15
23.21
4.16
2.56
2.42
11.88
3.02
7.34
12.99
2.02
3.88
4.08
2.55
3.81
Management
Middle
493
23.9%
79.43
$128.74
49.31
34.03
15.28
17.63
7.76
9.86
61.81
2.46
8.05
4.74
16.87
1.42
1.39
1.33
3.75
0.69
2.35
8.38
1.31
1.88
2.08
2.19
2.91
Professional
Mid-Lev el
Table B13-S
144
7.0%
69.08
$109.60
40.52
26.39
14.13
14.90
6.81
8.09
54.18
6.95
5.98
2.83
13.70
0.91
1.08
1.69
3.34
0.39
1.68
5.74
0.88
2.84
1.89
1.48
2.82
Professional
Junior-Lev el
Clerical and
519
25.2%
60.51
$106.38
45.87
27.27
18.60
13.08
4.83
8.26
47.43
2.68
8.23
3.50
15.32
2.06
0.59
0.26
1.11
0.88
2.13
4.94
0.62
2.06
1.32
0.88
0.85
Administrativ e
Sample Size
Share of Responding Sample (601 Respondents)
Other Metrics
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
Male
Female
14.4
601
601
90.55
15.8
206
34.3%
91.06
13.7
395
65.7%
90.29
Tow n
Rural/Small
Table B14-R
- 36 -
Sample Size
Share of Responding Sample (601 Respondents)
Other Metrics
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
Total
18-24
25-34
35-44
45-54
55-64
65 or older
14.4
601
601
11.1
15
2.5%
25.4
77
12.8%
12.4
130
21.6%
94.95
16.1
186
30.9%
76.67
10.7
157
26.1%
84.33
6.9
36
6.0%
78.78
Tow n
Rural/Small
Table B15-R
- 37 -
Other Metrics
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
Total
$15,000$24,999
Under
$15,000
$34,999
$25,000$49,999
$35,000$74,999
$50,000$99,999
$75,000-
$149,999
$100,000-
$150,000
and Ov er
14.4
601
554
90.55
5.5
14
2.5%
53.29
9.1
36
6.5%
10.5
62
11.2%
76.08 111.26
19.7
91
16.4%
90.45
13.8
149
26.9%
94.96
12.4
113
20.4%
22.1
63
11.4%
16.9
26
4.7%
Tow n
Rural/Small
Table B16-R
- 38 -
Sample Size
Share of Responding Sample (601 Respondents)
Other Metrics
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
Total
14.3
601
601
90.55
$142.62
52.06
28.77
23.29
16.87
8.62
8.26
73.68
4.48
13.38
5.97
22.26
2.85
1.30
1.24
3.97
0.94
3.94
4.86
0.77
3.46
1.93
0.67
1.67
Tow n
Rural/Small
19.3
108
18.0%
106.10
$172.74
66.64
26.54
40.10
27.05
15.82
11.22
79.06
4.47
13.60
7.09
21.92
5.72
1.89
1.42
1.62
0.78
8.84
4.33
0.91
2.19
1.83
0.94
1.51
17.0
141
23.5%
112.43
$180.33
67.90
36.30
31.60
18.44
9.84
8.60
93.99
7.06
17.08
8.51
24.85
3.10
1.57
2.31
6.85
1.76
4.22
4.81
0.69
4.38
3.48
1.04
2.27
Middle
Management
Senior
Management
12.2
125
20.8%
82.82
$138.12
55.31
27.45
27.86
16.60
8.33
8.27
66.22
3.76
10.07
4.93
22.01
1.53
1.38
1.34
0.41
1.24
3.99
10.20
0.64
1.54
1.13
0.56
1.49
Professional
Mid-Lev el
Table B17-R
19.6
40
6.7%
121.55
$160.80
39.25
32.10
7.15
17.60
7.73
9.88
103.95
1.55
23.45
4.53
21.28
3.35
2.75
0.68
26.03
1.20
2.45
2.83
2.25
3.13
3.95
0.78
3.78
Professional
Junior-Lev el
Clerical and
10.0
187
31.1%
63.63
$95.89
32.27
24.57
7.70
9.84
3.91
5.93
53.78
3.65
10.52
4.40
20.90
1.76
0.39
0.39
0.80
0.17
1.19
2.06
0.51
4.84
0.93
0.30
0.97
Administrativ e
- 39 -
Sample Size
Share of Responding Sample (4000 Respondents)
Other Metrics
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
Ample
Standard Deviation
National
Total
Limited
21.3
4000
4000
129.18
18.3
1524
38.1%
218.11
23.1
2476
61.9%
179.9
74.45 1,018.62
51.5
1,630.12
225.0
182.88
Table B18-AV
100.0
33.8
18.4
15.4
13.7
6.6
7.0
52.5
3.9
5.4
3.5
10.1
1.9
1.4
1.4
3.5
1.7
3.5
5.0
1.9
3.1
2.0
1.8
2.2
100.0
28.7
12.5
16.2
13.7
7.0
6.7
57.6
5.0
5.2
3.8
8.3
2.6
2.1
2.0
4.6
2.1
3.8
5.1
2.3
3.8
2.4
2.1
2.7
100.0
41.4
27.2
14.3
13.7
6.1
7.6
44.9
2.2
5.8
3.2
12.9
1.0
0.5
0.6
2.0
1.1
3.1
4.8
1.2
2.1
1.5
1.3
1.6
- 40 -
Sample Size
Share of Responding Sample (1279 Respondents)
Other Metrics
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
17.7
1279
1279
115.60
$165.93
50.33
36.37
13.96
26.29
13.45
12.85
89.31
6.52
8.19
6.13
15.98
3.25
2.43
2.16
4.86
3.92
7.37
7.80
3.95
7.83
3.16
2.30
3.45
18.0
542
42.4%
165.21
$227.07
61.86
40.06
21.80
35.88
19.03
16.85
129.33
11.08
11.84
9.46
18.68
6.22
4.78
3.84
7.45
3.40
9.79
9.97
4.04
15.25
4.88
3.29
5.36
17.6
737
57.6%
79.12
$120.96
41.85
33.65
8.20
19.25
9.34
9.91
59.87
3.15
5.50
3.68
13.99
1.07
0.70
0.92
2.96
4.30
5.59
6.21
3.89
2.38
1.90
1.58
2.05
313.31
373.68
$425.57
122.16
43.19
113.78
55.30
43.29
21.55
338.76
37.53
42.53
22.10
40.84
26.11
19.64
18.34
44.97
23.76
56.64
43.44
19.38
110.39
19.09
15.56
22.10
Ample
254.29
$312.28
87.73
78.89
37.27
43.16
36.87
14.91
239.71
20.58
22.57
10.66
39.00
9.32
7.78
7.49
44.84
103.36
75.91
32.59
92.19
17.33
9.56
28.86
19.00
Limited
Standard Deviation
$368.21
104.15
66.21
79.53
49.34
39.99
18.34
287.84
29.25
32.70
16.75
39.84
18.58
14.22
13.29
44.94
79.95
68.42
37.60
71.09
73.30
14.46
24.14
20.43
Urban
Total
Table B19-AV
100.0
30.3
21.9
8.4
15.8
8.1
7.7
53.8
3.9
4.9
3.7
9.6
2.0
1.5
1.3
2.9
2.4
4.4
4.7
2.4
4.7
1.9
1.4
2.1
100.0
27.2
17.6
9.6
15.8
8.4
7.4
57.0
4.9
5.2
4.2
8.2
2.7
2.1
1.7
3.3
1.5
4.3
4.4
1.8
6.7
2.1
1.4
2.4
100.0
34.6
27.8
6.8
15.9
7.7
8.2
49.5
2.6
4.5
3.0
11.6
0.9
0.6
0.8
2.4
3.6
4.6
5.1
3.2
2.0
1.6
1.3
1.7
- 41-
Sample Size
Share of Responding Sample (2060 Respondents)
Other Metrics
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
18.2
2060
2060
146.52
$226.66
80.14
37.67
42.47
28.86
13.06
15.80
117.66
9.03
11.33
7.60
21.58
4.43
3.40
3.49
8.93
3.75
7.41
12.32
3.75
5.76
4.97
4.90
5.01
17.8
837
40.6%
256.21
$367.14
110.93
37.26
73.68
45.17
21.67
23.49
211.04
18.53
17.76
12.90
29.53
9.38
7.35
7.80
19.64
8.81
13.55
20.35
8.34
9.65
9.19
8.98
9.29
Ample
18.4
1223
59.4%
71.45
1,392.65
2,173.85
Limited
145.24
$416.83
342.32
244.80
240.23
64.87
22.72
58.94
119.62
16.10
25.10
13.32
37.61
8.13
6.26
4.91
19.96
3.77
22.34
35.71
5.13
30.47
10.47
22.41
14.21
Standard Deviation
Suburban
Total
Table B20-AV
100.0
35.4
16.6
18.7
12.7
5.8
7.0
51.9
4.0
5.0
3.4
9.5
2.0
1.5
1.5
3.9
1.7
3.3
5.4
1.7
2.5
2.2
2.2
2.2
100.0
30.2
10.1
20.1
12.3
5.9
6.4
57.5
5.0
4.8
3.5
8.0
2.6
2.0
2.1
5.4
2.4
3.7
5.5
2.3
2.6
2.5
2.4
2.5
100.0
45.3
29.1
16.2
13.6
5.5
8.1
41.2
1.9
5.3
3.0
12.4
0.8
0.5
0.4
1.2
0.2
2.5
5.2
0.5
2.4
1.6
1.6
1.6
- 42-
Types of Spending
Sample Size
Share of Responding Sample (601 Respondents)
Other Metrics
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
14.4
601
601
90.55
$142.62
52.06
28.77
23.29
16.87
8.62
8.26
73.68
4.48
13.38
5.97
22.26
2.85
1.30
1.24
3.97
0.94
3.94
4.86
0.77
3.46
1.93
0.67
1.67
Tow n
Rural/Small
25.2
109
18.1%
155.34
$204.34
49.00
35.59
13.41
32.46
18.33
14.13
122.88
9.74
20.84
10.94
26.61
7.08
4.00
2.60
3.50
4.39
6.10
6.42
2.04
9.29
3.90
2.34
3.10
Ample
12.0
492
81.9%
76.20
$128.94
52.74
27.26
25.47
13.42
6.47
6.96
62.78
3.32
11.73
4.86
21.30
1.91
0.70
0.94
4.07
0.18
3.46
4.51
0.48
2.16
1.50
0.30
1.35
Limited
153.99
$235.45
154.04
39.31
147.51
28.05
21.18
12.66
140.73
19.95
37.93
18.37
51.22
19.84
7.58
8.12
48.29
8.26
16.05
32.63
4.48
20.77
8.90
4.70
8.81
Tow n
203.39
$233.04
80.14
72.60
36.64
39.38
29.97
18.11
180.05
23.95
41.83
24.39
56.04
31.68
13.76
11.27
15.17
18.34
18.72
23.66
7.45
39.65
10.06
8.72
11.55
Ample
136.89
$234.02
166.08
26.77
162.07
23.55
18.03
10.70
128.12
18.78
36.86
16.58
50.10
15.98
5.17
7.22
52.90
2.48
15.38
34.32
3.45
13.13
8.58
3.08
8.06
Limited
Standard Deviation
Rural/Small
Total
Table B21-AV
100.0
36.5
20.2
16.3
11.8
6.0
5.8
51.7
3.1
9.4
4.2
15.6
2.0
0.9
0.9
2.8
0.7
2.8
3.4
0.5
2.4
1.4
0.5
1.2
Tow n
Rural/Small
100.0
24.0
17.4
6.6
15.9
9.0
6.9
60.1
4.8
10.2
5.4
13.0
3.5
2.0
1.3
1.7
2.1
3.0
3.1
1.0
4.5
1.9
1.1
1.5
Ample
100.0
40.9
21.1
19.8
10.4
5.0
5.4
48.7
2.6
9.1
3.8
16.5
1.5
0.5
0.7
3.2
0.1
2.7
3.5
0.4
1.7
1.2
0.2
1.0
Limited
Sample Size
Share of Responding Sample (556 Respondents)
Other Metrics
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
Male
Female
21.4
556
556
24.7
265
47.7%
18.3
291
52.3%
Dow ntow n
Urban
Table B22-DT
- 44 -
Sample Size
Share of Responding Sample (556 Respondents)
Other Metrics
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
Total
18-24
25-34
35-44
45-54
55-64
65 or older
21.4
1213
556
15.1
14
2.5%
30.4
92
16.5%
24.0
144
25.9%
18.3
148
26.6%
85.20
16.5
123
22.1%
84.63
19.1
35
6.3%
41.77
Dow ntow n
Urban
Table B23-DT
- 45-
Other Metrics
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
Total
$15,000$24,999
Under
$15,000
$34,999
$25,000$49,999
$35,000$74,999
$50,000$99,999
$75,000-
$149,999
$100,000-
$150,000
and Ov er
21.4
556
535
135.60
17.2
10
1.9%
91.30
36.5
13
2.4%
71.23
15.4
29
5.4%
16.0
66
12.3%
90.21 101.27
27.7
119
22.2%
16.7
100
18.7%
18.6
121
22.6%
27.8
77
14.4%
Dow ntow n
Urban
Table B24-DT
- 46-
Sample Size
Share of Responding Sample (556 Respondents)
Other Metrics
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
Total
21.4
1213
556
135.60
$189.55
53.95
37.49
16.46
32.25
17.08
15.17
103.35
9.38
8.12
8.61
15.78
5.48
4.03
3.49
6.80
3.33
7.82
8.25
2.89
7.78
3.93
2.87
4.78
Dow ntow n
Urban
19.8
110
19.8%
278.43
26.4
150
27.0%
167.95
$239.49
71.53
38.69
32.85
41.88
22.54
19.34
126.07
12.47
10.95
9.78
12.39
6.87
4.44
4.09
11.97
4.93
5.53
13.49
3.81
7.11
4.85
5.49
7.90
20.7
140
25.2%
78.03
$121.79
43.76
37.63
6.14
22.37
9.50
12.87
55.65
5.79
5.58
6.81
12.32
1.89
1.61
1.20
5.14
2.11
1.89
2.50
1.54
3.54
1.01
0.72
2.01
Professional
Management
Management
$351.40
72.98
48.88
24.10
58.58
37.40
21.18
219.85
18.20
13.59
15.26
30.77
12.58
11.40
8.34
10.54
5.99
24.49
13.39
6.90
23.21
10.24
5.72
9.23
Mid-Lev el
Middle
Senior
Table B25-DT
25.3
39
7.0%
51.86
$101.36
49.50
38.42
11.08
14.95
5.28
9.67
36.91
1.69
4.13
3.30
15.67
3.87
0.03
0.54
0.03
0.03
1.69
0.03
0.28
1.79
1.26
0.28
2.31
Professional
Junior-Lev el
15.8
117
21.0%
56.65
$83.84
27.20
24.79
2.40
12.73
3.97
8.76
43.91
4.00
3.74
4.77
10.22
1.86
0.83
1.86
0.90
1.32
4.23
6.32
0.43
1.22
1.20
0.25
0.76
Administrativ e
Clerical and
Appendix C
Office-Worker Spending Tables,
Excluding Those Who Spent Nothing
Data in the following tables are compiled and reported for completeness, but readers should
exercise caution in the use of small sample data.
-- 47 --
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
170.88
208.78
142.68
Table C1-N
- 49-
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
18-24
25-34
170.88
210.35
342.66
National
Total
195.72
$240.58
89.55
41.13
228.79
51.37
45.61
31.82
213.29
105.41
51.78
25.32
68.22
59.80
64.89
40.31
136.43
113.67
74.50
105.91
85.65
79.26
32.44
55.00
59.68
35-44
129.35
$170.91
71.65
39.52
224.47
35.77
43.28
19.45
144.56
51.68
48.96
22.77
58.66
49.30
31.02
34.75
152.24
151.27
45.70
90.94
27.19
55.16
25.83
51.64
44.24
45-54
Table C2-N
108.39
$158.47
76.27
43.89
236.31
36.70
36.73
23.44
114.79
55.15
47.50
20.63
56.78
46.29
31.73
23.64
126.75
36.11
38.89
86.76
16.39
66.30
30.81
46.83
35.76
55-64
84.87
$97.29
33.62
27.32
83.13
27.06
31.58
15.55
88.13
73.27
30.48
22.12
46.34
30.29
40.00
18.50
96.67
60.00
29.84
99.69
27.00
39.71
16.74
13.88
43.86
65 or older
- 50 -
Types of Spending
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
$24,999
$34,999
$49,999
$74,999
$99,999
$75,000-
$149,999
$100,000-
$150,000
and Ov er
170.88
115.69
144.80
117.40
138.01
204.14
139.53
152.29
312.53
$15,000-
Under
$15,000
Total
National
Table C3-N
- 51 -
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
Total
170.88
$206.31
73.99
40.82
185.04
43.02
43.22
24.99
191.89
74.86
52.11
26.90
61.19
56.94
51.98
47.54
118.69
88.39
59.49
94.08
59.01
66.65
37.26
59.50
51.35
National
Middle
357.00
$407.93
107.85
62.02
156.72
72.83
64.97
35.76
385.39
113.44
68.57
41.93
79.32
89.76
85.53
84.52
146.08
145.63
86.79
121.13
87.87
108.05
60.88
110.92
77.20
184.48
$250.96
105.38
40.59
297.17
53.53
44.93
32.35
194.98
61.52
49.75
26.87
61.58
43.39
34.08
32.56
125.52
55.28
44.69
85.62
72.63
40.70
29.87
42.78
48.94
Management Management
Senior
105.54
$132.96
52.81
37.44
104.94
30.43
31.58
18.76
120.56
53.26
47.23
20.42
58.24
35.23
35.97
29.21
83.76
46.41
35.58
89.05
23.06
32.12
22.54
39.63
33.41
Professional
Mid-Lev el
Table C4-N
Clerical and
105.73
$124.44
46.44
35.06
114.88
24.75
25.62
16.73
128.56
60.41
46.22
15.36
51.82
40.09
32.44
27.25
126.92
17.50
106.35
64.67
20.92
34.00
23.17
23.36
39.28
93.59
$113.73
45.54
31.28
131.44
23.50
25.84
16.42
107.58
51.09
45.12
19.60
49.55
47.48
35.12
26.93
75.93
44.00
34.95
76.54
23.00
86.19
25.12
23.61
32.25
Professional Administrativ e
Junior-Lev el
- 52 -
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
170.88
$206.31
73.99
40.82
185.04
43.02
43.22
24.99
191.89
74.86
52.11
26.90
61.19
56.94
51.98
47.54
118.69
88.39
59.49
94.08
59.01
66.65
37.26
59.50
51.35
National
Total
152.27
$176.41
57.22
42.02
85.85
40.32
42.46
22.33
173.33
63.61
50.11
22.73
56.61
50.73
43.76
36.76
92.76
111.36
67.82
84.58
59.50
82.80
28.89
44.65
40.89
Urban
194.73
$239.07
88.99
42.34
260.35
47.45
44.83
28.86
219.35
90.30
53.06
30.40
64.79
65.24
66.72
63.60
147.24
98.94
63.58
106.20
66.08
67.03
47.14
77.01
58.66
Suburban
Total
118.83
1,018.62
$149.85 $1,147.41
58.37
359.14
32.81
147.18
152.12
324.26
28.41
131.62
30.46
63.56
16.54
94.54
130.24
922.91
49.89
77.97
52.90
63.47
24.72
58.26
58.69
71.90
46.22
42.92
24.41
40.11
24.10
57.81
79.43
98.00
25.73
65.40
33.84
65.93
67.91
84.82
14.38
81.97
38.46
73.44
21.92
58.22
16.83
73.40
24.44
59.92
Tow n
Rural/Small
Table C5-N
Suburban
313.31
1,392.65
$368.21 $1,564.09
486.07
104.15
197.07
66.21
439.85
79.53
176.51
49.34
78.44
39.99
130.64
18.34
287.84 1262.12
105.46
29.25
81.88
32.70
79.43
16.75
90.75
39.84
56.93
18.58
54.34
14.22
79.73
13.29
129.16
44.94
65.69
79.95
73.68
68.42
112.89
37.60
97.06
71.09
83.71
73.30
80.14
14.46
100.33
24.14
78.56
20.43
Urban
Standard Deviation
153.99
$235.45
154.04
39.31
147.51
28.05
21.18
12.66
140.73
19.95
37.93
18.37
51.22
19.84
7.58
8.12
48.29
8.26
16.05
32.63
4.48
20.77
8.90
4.70
8.81
Tow n
Rural/Small
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
152.27
168.28
138.89
Table C6-U
- 54-
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
18-24
25-34
152.27
269.00
268.67
Urban
Total
162.62
$195.39
67.90
43.23
101.42
41.17
40.04
23.25
184.74
65.24
49.50
19.51
56.03
40.30
36.83
35.52
91.60
60.54
37.39
98.11
105.10
112.33
28.92
72.90
35.46
35-44
137.51
$165.74
57.99
46.36
83.66
38.64
44.38
21.01
149.57
41.17
49.64
20.97
52.77
58.67
30.94
45.55
129.64
583.20
49.96
102.68
26.61
101.90
24.70
28.70
65.12
45-54
Table C7-U
96.62
$122.40
47.25
37.47
90.19
35.84
37.65
21.24
104.92
59.10
57.74
18.58
58.74
27.80
22.67
22.44
103.20
76.33
39.16
73.52
15.38
79.29
19.38
18.62
19.84
55-64
77.78
$93.56
40.83
35.21
65.83
25.86
26.97
16.97
91.28
115.00
38.67
19.85
45.31
52.50
-30.00
--16.33
57.50
55.00
60.40
15.00
15.00
34.33
65 or older
- 55-
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
$15,000
Under
$24,999
$15,000$34,999
$25,000$49,999
$35,000$74,999
$50,000$99,999
$75,000-
$149,999
$100,000-
and Ov er
$150,000
152.27
135.33
146.55
101.86
170.86
113.90
152.90
153.38
206.41
Urban
Total
Table C8-U
- 56 -
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
152.27
$176.41
57.22
42.02
85.85
40.32
42.46
22.33
173.33
63.61
50.11
22.73
56.61
50.73
43.76
36.76
92.76
111.36
67.82
84.58
59.50
82.80
28.89
44.65
40.89
Urban
Total
Middle
276.48
$323.21
80.78
60.17
85.77
69.30
65.56
29.14
311.09
86.84
54.41
32.94
80.33
84.00
71.84
55.90
75.00
244.00
98.29
88.24
54.04
130.36
43.33
60.33
53.30
170.44
$204.34
69.12
41.10
119.73
45.00
41.72
24.67
184.34
55.89
46.85
22.55
53.25
40.35
32.75
32.89
83.23
49.11
33.86
87.60
107.30
42.11
27.30
67.92
44.74
Management Management
Senior
102.96
$127.62
48.03
39.72
56.90
32.55
30.80
21.14
118.25
60.15
57.67
19.31
54.44
44.09
30.42
24.42
107.13
49.17
37.67
70.78
13.78
44.09
19.35
15.60
28.38
Professional
Mid-Lev el
Table C9-U
Clerical and
105.05
$121.11
49.66
42.90
69.00
25.09
22.41
20.34
128.43
53.20
40.14
12.39
63.19
58.67
13.00
14.25
1.00
1.00
263.25
15.50
18.67
16.00
18.00
4.33
30.00
100.00
$113.12
39.57
32.55
59.24
22.23
24.06
16.14
118.57
41.44
43.72
19.18
42.00
31.93
43.40
33.42
150.13
34.20
41.45
95.00
24.54
137.33
21.10
17.36
34.29
Professional Administrativ e
Junior-Lev el
- 57-
Types of Spending
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
194.73
259.04
146.66
Table C10-S
- 58 -
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
18-24
25-34
194.73
179.51
432.07
Suburban
Total
229.31
$285.36
108.04
41.84
345.00
60.30
46.37
41.16
245.95
142.40
53.45
29.34
72.18
71.68
100.35
50.08
206.97
180.78
112.96
114.98
48.91
63.24
39.83
53.19
62.21
35-44
131.59
$183.35
84.36
35.99
343.10
36.95
44.51
19.83
148.62
57.23
42.51
23.29
64.74
46.63
31.23
30.48
167.28
26.64
47.36
92.45
30.85
30.37
28.13
68.73
37.00
45-54
Table C11-S
114.22
$188.36
101.81
52.95
311.22
40.27
38.75
26.82
118.26
48.15
44.04
21.05
55.85
57.58
31.83
25.67
75.33
10.20
38.56
83.79
17.41
64.58
36.12
56.71
47.33
55-64
84.29
$95.82
30.66
25.01
73.75
27.91
36.90
13.87
84.02
26.50
27.25
16.85
43.31
23.00
69.50
7.00
96.67
-39.13
118.91
10.33
34.80
17.82
16.20
41.33
65 or older
- 59-
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
$15,000
Under
$24,999
$15,000$34,999
$49,999
$35,000$74,999
$50,000-
$75,000-
$149,999
$100,000-
and Ov er
$150,000
194.73
88.17
145.43
116.04
125.07
289.45
142.90
151.41
385.29
Suburban
Total
Table C12-S
- 60-
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
194.73
$239.07
88.99
42.34
260.35
47.45
44.83
28.86
219.35
90.30
53.06
30.40
64.79
65.24
66.72
63.60
147.24
98.94
63.58
106.20
66.08
67.03
47.14
77.01
58.66
Suburban
Total
Middle
477.95
$529.01
134.85
71.88
195.17
84.59
70.87
43.80
494.32
152.41
84.12
51.57
90.58
104.63
112.38
118.63
208.66
142.16
99.42
149.97
123.69
121.20
79.97
155.13
98.67
194.70
$289.38
134.60
39.82
443.25
60.51
44.29
40.51
205.01
68.09
48.50
28.92
66.37
47.13
38.94
34.84
157.95
73.00
52.05
92.15
31.53
40.51
32.85
33.90
39.73
Management Management
Senior
107.00
$134.75
54.50
37.95
114.14
29.66
31.12
17.75
121.88
46.73
42.20
21.25
56.21
30.35
40.35
31.33
84.09
37.67
33.11
84.33
33.95
28.91
26.32
46.96
38.73
Professional
Mid-Lev el
Table C13-S
Clerical and
96.58
$116.91
45.94
30.90
169.50
24.95
28.03
15.53
118.22
66.73
35.88
14.54
46.96
21.83
39.00
40.50
60.13
18.67
24.20
91.78
21.00
51.13
22.67
35.50
40.60
84.42
$113.14
52.09
31.24
224.51
24.17
26.65
17.28
96.53
48.00
43.60
18.93
50.64
66.69
34.00
16.63
52.27
65.14
35.68
77.70
24.77
42.84
28.54
26.94
25.88
Professional Administrativ e
Junior-Lev el
- 61-
Types of Spending
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Male
Female
118.83
116.52
120.08
Tow n
Rural/ Small
Table C14-R
- 62 -
Types of Spending
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
18-24
25-34
118.83
186.86
152.13
Tow n
Rural/ Small
Total
123.43
$165.26
74.53
33.60
229.31
31.41
33.02
17.00
132.42
50.18
51.60
27.75
81.11
73.89
23.00
22.71
31.33
7.75
36.20
88.88
7.29
50.55
13.60
14.20
20.14
35-44
101.86
$137.89
57.89
37.19
134.80
24.18
32.69
14.57
118.85
56.07
62.91
25.22
48.18
50.33
31.80
36.13
167.75
16.00
37.00
57.91
16.63
23.90
22.00
23.83
25.75
45-54
Table C15-R
114.14
$137.64
53.89
28.23
196.47
27.02
28.29
16.88
121.44
83.75
47.39
24.16
57.67
35.50
45.00
25.67
371.67
45.00
41.59
171.67
15.00
50.64
38.75
25.00
23.63
55-64
101.29
$109.85
28.09
17.87
172.50
26.32
25.27
17.08
97.33
62.50
28.40
34.19
58.14
29.50
20.00
--60.00
38.75
57.33
22.50
21.67
14.00
10.00
80.00
65 or older
- 63-
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
$15,000$24,999
Under
$15,000
$34,999
$25,000$49,999
$35,000$74,999
$50,000$99,999
$75,000-
$149,999
$100,000-
and Ov er
$150,000
118.83
74.60
124.50
137.96
119.29
124.11
91.42
147.42
175.91
Tow n
Rural/ Small
Total
Table C16-R
- 64 -
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
118.83
$149.85
58.37
32.81
152.12
28.41
30.46
16.54
130.24
49.89
52.90
24.72
58.69
46.22
24.41
24.10
79.43
25.73
33.84
67.91
14.38
38.46
21.92
16.83
24.44
Tow n
Rural/ Small
Total
Middle
131.71
$181.13
74.97
32.20
149.34
42.96
42.73
22.04
131.35
32.20
48.97
24.71
46.41
56.18
17.00
17.00
21.88
10.50
38.20
42.55
12.25
18.15
14.14
12.63
16.30
145.43
$186.96
76.59
40.94
222.80
30.95
29.53
17.57
157.76
49.80
57.33
30.00
62.57
48.56
31.71
29.64
107.33
35.43
37.19
56.50
16.17
47.54
30.69
24.33
26.67
Management Management
Senior
106.72
$141.52
60.64
30.10
204.85
25.94
31.55
16.16
123.54
52.22
48.42
21.24
74.35
38.20
34.40
33.60
12.75
77.50
38.38
182.14
13.33
17.55
15.67
17.50
26.57
Professional
Mid-Lev el
Table C17-R
Clerical and
135.06
$160.80
42.43
34.70
57.20
23.47
23.77
15.19
154.00
31.00
67.00
25.86
53.19
67.00
36.67
13.50
347.00
24.00
19.60
28.25
22.50
31.25
31.60
15.50
50.33
92.23
$104.87
36.79
28.36
68.57
19.38
19.78
12.90
103.68
85.38
49.17
21.63
57.47
33.00
14.60
18.25
25.00
10.33
20.18
42.89
11.88
69.62
19.33
14.00
20.22
Professional Administrativ e
Junior-Lev el
- 65-
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
Ample
Limited
Total
National
Ample
Standard Deviation
Limited
170.88
255.89
106.86
1,168.53
1,763.02
211.07
100.0%
44.1%
29.4%
115.3%
23.2%
25.0%
14.7%
91.0%
40.1%
36.0%
15.8%
42.4%
28.7%
22.0%
17.9%
69.4%
77.7%
36.9%
65.8%
36.8%
33.1%
19.7%
42.8%
29.0%
Total National
Table C18-AV
- 66 -
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
Standard Deviation
Total
Ample
Limited
Urban
152.27
197.23
112.79
109.27
126.37
92.99
Table C19-AV
- 67-
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
Total
Suburban
Ample
Standard Deviation
Limited
194.73
300.35
104.53
1,602.18
2,349.43
165.54
100.0%
47.8%
31.1%
137.2%
24.2%
24.8%
16.2%
84.5%
37.6%
33.3%
15.9%
41.0%
27.1%
22.6%
14.8%
39.1%
15.4%
31.3%
63.7%
14.9%
39.4%
20.5%
41.9%
30.0%
Table C20-AV
- 68-
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
Ample
Limited
Tow n
Rural/ Small
Ample
Limited
Standard Deviation
Total
118.83
169.32
104.72
166.45
205.69
150.71
Tow n
Rural/ Small
Table C21-AV
100.0%
39.0%
21.9%
101.5%
19.0%
20.3%
11.0%
86.9%
33.3%
35.3%
16.5%
39.2%
30.8%
16.3%
16.1%
53.0%
17.2%
22.6%
45.3%
9.6%
25.7%
14.6%
11.2%
16.3%
Tow n
Rural/ Small
100.0%
25.9%
19.0%
25.3%
19.3%
16.4%
10.1%
83.3%
19.1%
25.6%
14.1%
27.0%
23.4%
12.4%
8.6%
13.2%
15.5%
14.0%
18.9%
7.2%
23.4%
8.6%
8.8%
9.6%
Ample
100.0%
43.5%
22.9%
143.2%
18.0%
21.0%
11.1%
86.2%
44.2%
38.7%
16.8%
43.6%
32.7%
16.8%
22.6%
91.5%
9.2%
26.5%
64.9%
10.2%
23.6%
18.6%
10.9%
20.2%
Limited
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
Male
Female
174.93
198.73
152.51
Dow ntow n
Urban
Table C22-DT
- 70 -
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
18-24
25-34
174.93
240.44
602.43
216.13
$265.52
86.19
45.25
129.75
49.51
41.54
24.22
229.17
110.55
44.97
22.87
60.88
50.14
58.15
30.00
97.51
64.40
30.64
81.35
26.79
73.69
32.73
34.47
45.54
35-44
153.05
$198.99
75.65
39.84
161.07
47.59
47.60
21.78
157.73
43.88
44.18
22.42
63.85
49.38
29.79
32.14
60.14
25.88
31.52
71.27
27.92
27.32
24.52
36.42
29.48
45-54
Dow ntow n
Urban
Total
Table C23-DT
115.02
$138.77
50.88
38.12
83.05
42.43
42.53
21.01
116.67
40.37
48.86
20.25
57.47
46.00
10.33
17.67
106.57
58.50
34.37
89.71
14.00
95.53
20.12
47.00
32.00
55-64
73.60
$90.25
31.73
26.19
62.50
28.52
33.29
17.08
77.03
87.75
18.43
20.90
41.53
25.00
--135.00
60.00
29.38
150.00
4.00
25.00
12.80
15.50
39.80
65 or older
- 71-
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
$15,000-
$24,999
Under
$15,000
$34,999
$25,000-
$49,999
$35,000-
$74,999
$50,000-
$99,999
$75,000-
$149,999
$100,000-
and Ov er
$150,000
174.93
114.13
92.60
113.74
131.05
110.93
206.60
184.37
311.03
Dow ntow n
Urban
Total
Table C24-DT
- 72-
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
Total
174.93
$203.85
62.62
44.17
79.57
46.34
42.97
24.59
194.13
62.86
46.57
24.30
58.50
54.43
46.73
35.89
78.75
52.86
53.02
77.73
27.72
72.13
32.61
38.85
40.92
Dow ntow n
Urban
Middle
322.39
$364.67
81.09
55.43
75.74
78.59
64.28
36.41
355.63
83.42
49.83
37.31
84.63
98.86
78.38
57.31
82.79
59.91
103.62
86.65
54.21
182.36
56.30
62.90
59.71
211.70
$256.59
80.68
44.64
120.17
55.11
43.91
27.37
225.12
60.32
49.79
23.67
46.45
42.92
35.05
29.24
94.47
52.86
28.58
77.81
28.60
48.50
26.96
43.32
39.50
Management Management
Senior
102.09
$130.16
50.22
43.54
37.35
32.29
27.71
20.96
108.22
47.71
41.11
19.06
49.29
33.13
28.13
21.00
65.45
49.17
20.31
43.75
14.37
38.08
12.91
14.43
25.55
Professional
Mid-Lev el
Table C25-DT
Clerical and
77.79
$109.81
55.16
44.07
72.00
25.35
22.89
19.84
75.77
22.00
53.67
11.69
87.29
75.50
1.00
10.50
1.00
1.00
16.50
1.00
5.50
17.50
24.50
5.50
30.00
78.90
$94.32
35.36
32.23
28.10
20.99
20.22
15.07
96.93
58.50
36.42
19.26
42.71
27.25
24.25
31.14
35.00
51.67
49.50
105.57
7.14
20.43
20.00
9.67
22.25
Professional Administrativ e
Junior-Lev el
Appendix D
Percent of Office Workers Who Spent
-- 73 --
- 74 -
Addendum
Department Stores
Discount Stores
Drug Stores
Grocery Stores
Clothing Stores
Shoe Stores
Sporting Goods
Electronics/Phone/Computers
Jewelry
Office Suppliers/Stationery/Novelty Gifts and Cards
Warehouse Clubs
Other Goods (florists, non-food vendors)
Personal Care
Personal Services
Other Services (not elsewhere classified)
Entertainment (sporting events, theater, concerts, movies)
Full-Service Restaurants
Fast Food/Deli/Lunch Eateries
Transportation
Online Purchases Made at the Office
Total
Transportation and Online Purchases
Types of Spending
75.6%
94.6%
89.3
88.0
16.3
62.1
30.0
55.0
53.4
10.1
20.4
25.6
32.4
6.7
5.4
5.8
5.8
3.8
11.6
10.3
6.1
9.1
10.5
5.9
8.5
Total
75.9%
94.1%
88.0
86.6
16.3
62.2
31.7
57.5
51.5
10.2
16.3
27.0
28.2
6.4
5.6
5.9
5.2
3.5
10.9
9.2
6.6
9.5
10.9
5.2
8.4
Urban
75.2%
94.8%
90.0
89.0
16.3
60.8
29.1
54.8
53.6
10.0
21.4
25.0
33.3
6.8
5.1
5.5
6.1
3.8
11.7
11.6
5.7
8.6
10.5
6.4
8.5
Suburban
Table D1-N
76.2%
95.2%
89.2
87.7
15.3
59.4
28.1
49.9
56.6
9.0
25.3
24.1
37.9
6.2
5.3
5.2
5.0
3.7
11.6
7.2
5.3
9.0
8.8
4.0
6.8
Tow n
Rural/Small
Appendix E
Survey Questionnaire
-- 75 --
Survey Questionnaire
1.
2.
3.
Over the last week, at any time did you work in an office building?
Yes, I worked all of the week Continue
Yes, I worked part of the week Continue
Yes, I worked in multiple offices buildings during the week End
No, I worked from home all week End
No, I was on vacation or business travel End
4.
5.
6.
7.
8.
How far is that office building from your residence? (distance miles)
9.
What type of transportation did you use most often to commute to and from your place of work over the past
week?
a. Walk
b. Drive your own motor vehicle
c. Ride in someone elses vehicle
d. Public transportation
e. Taxi
f. Bicycle
g. Other
10. Is there a department store or large apparel store near that office building?
a. Yes
b. No
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-- 77 --