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Presented by,

Lalit Kumar Phaneendra Kumar Mrudula Ryali Shruti Rao Sri Vamsi Rohan

What is MARKETING?
O Marketing

is the process used to determine what products or services may be of interest to customers, and the strategy to use in sales, communications and business development. It generates the strategy that underlies sales techniques, business communication, and business developments. It is an integrated process through which companies build strong customer relationships and create value for their customers and for themselves.

EXPERIENCE MARKETING
O Experiential marketing is a concept that

integrates elements of emotions, logic, and general thought processes to connect with the consumer.

O The goal of experiential marketing is to

establish the connection in such a way that the consumer responds to a product offering based on both emotional and rational response levels.

Using one or more of the senses such as touch, taste, smell, sight and hearing Experiential Marketing seeks to establish a touch point or connection with the customer - connections in the form of experiences that are personal, memorable, interactive and emotional in scope.

EXPERIENCE MARKETING ON PRODUCTS & SERVICES


O Experiential Marketing can be easily be

combined with Word of Mouth Marketing and affects can be astounding

O An experiential approach to launch a

brand may be more effective and relevant than anything that television advertisements can offer

Ra-One

IMPORTANCE AND BENIFITS


Importance's: O Consumers are faced with more choices O Brand image and customer loyalty translates into sales. O One-on-one interaction deepens relationships with target audiences Benefits: O Leaves consumers with impressions they will never forget. O Attracts new customers with the creativity and uniqueness of the plan O Extends brand advertising / retail campaigns through non-traditional marketing channels.

3-Ds of CUSTOMER EXPERIENCE


O DESIGN the right offers and

experience O DELIVER these propositions O DEVELOP their capabilities

CONCLUSION

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