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1 The Concept of Business
1 The Concept of Business
Learning Objectives
After reading this chapter, you should be able to: Understand the concept of business and profit
Know the organisational boundaries Explain the importance of the environment to business and identify the factors used to evaluate the business environment
Quality of life A healthy business climate contributes directly to the quality of life and standard of living of society by providing goods and services, employing individuals and adding to the quality of life of the company
Organisational boundary what separates the organisation from its environment External environment everything outside and organisations boundaries that might affect it
Economic Environment
Economic growth
Aggregate output total quantity of goods and services produced by an economic system during a given period Business cycle the pattern of short-term ups (expansions) and downs (contractions) of an economy Standard of living the total quantity and quality of goods and services that can be purchased with the currency used in a particular economic system
Economic Environment
Economic stability
Condition in an economic system in which the amount of money available and the quantity of goods and services produced are growing at about the same rate produced are growing at about the same rate Factors that threaten stability Inflation widespread of price increase Unemployment level of joblessness among people actively seeking work Recession Depression a prolonged and deep recession
Technological Environment
Human knowledge, work methods, physical equipment, electronics and telecommunications and various processing systems that are used to perform business activities Product and service technologies
Technologies employed for creating products (goods and services) for customers Technology assist in decreasing cycle time the period of time a business takes to accomplish some recurring activity or function Business process technologies
Used to improve a firms performance of internal operations e.g. accounting, management information flows, etc.
Political-Legal Environment
Conditions reflecting the relationship between business and government, usually in the form of government regulation Political stability
Sociocultural Environment
Customer preferences and tastes Ethical compliance and responsible business behaviour