Group communication

MembersAnjali Kumar Amit tapotan Shwerin Christian

Increasing Focus on Groups

Flat organizational structures Heightened focus on cooperation

Flat Organizational Structures

Decision-making power spread throughout organization Communication across an organizational chart is more important than an up and down hierarchy

Heightened Focus on Cooperation

Competition Pro: employees desire to succeed Con: diminishes communication Excessive competition Win/lose philosophy Communication and reward systems Cooperation more likely to occur when competitors understand others importance and function Win/win philosophy

Characteristics of Effective Groups

Common Goals Role Perception Longevity Size Status Group Norms Leadership

From Groups to Teams

Groups are not born functional teams Team members need training Three basic needs of each member Belonging Recognition Support

In groups, students sit together at a table and share, talk, plan, and do some work. Teams focus on performance, commitment, and outcomes. So, a good first step is to stop thinking in terms of groups and start thinking in terms of teams.

Group decision making

Group decision making is a situation faced when individuals collectively make a choice from the alternatives before them. Working with others often causes members to perform better; they receive support and encouragement and tend to look at alternatives more thoroughly.

Group Decision-Making Stage

1.

Orientation: group identifies the problem and plans process for reaching decision.

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3.

Discussion: researches, identifies & weighs options, tests assumptions.

Decision: group combines individual preferences into a collective decision. Implementation: Group carries out decision and assesses its impact

4.

Group conflict

Meaning

Conflict can be defined as any situation where incompatible activities, feelings, or intentions occur together. It is an everyday occurrence at home, at school, on the job, or within any group where there are people with different beliefs, values, and experiences.

Sources of group conflict

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Conflicts happens for many reasons: Miscommunication and misinformation. Real or perceived differences in needs and priorities. Real or perceived differences in values , perceptions , beliefs ,attitudes and culture. Structural conditions.

Process to solve conflict

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Time and ground rules. Venting Summarizing Desired outcome Seek shared interests Range of solutions Test for support Test for agreements Record agreement Evaluate the agreement

Meeting management

Meaning

1.

In a meeting, two or more people come together to discuss one or more topics, often in a formal setting. Following are the types of meeting: Face-to-face meetings

2.

Electronic meetings

Face-to-face Meetings
When is it appropriate? When nonverbal skills needed Participants are unknown to one another Establishing group rapport and relationships Participants can be in the same place at the same time

Electronic Meetings
Technology Advantages Disadvantages

Suggestions for Effective Meetings

Limit length and frequency Satisfactory arrangements Agenda distributed in advance Encourage participation Maintain order Manage conflict Seek consensus Prepare thorough minutes

Thank you