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  • Power Point Game

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    Vlad Manannikov
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    The document contains a series of questions and answers about effective communication in professional settings. It addresses topics such as appropriate language and body language for emails, resumes, meetings, and communicating with diverse colleagues and customers. The questions cover issues like barriers to communication, unacceptable behaviors, formal vs informal communication styles, and strategies for inclusive discussions. The questions are answered by a student as part of their study of communication best practices.

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    The document contains a series of questions and answers about effective communication in professional settings. It addresses topics such as appropriate language and body language for emails, resumes, meetings, and communicating with diverse colleagues and customers. The questions cover issues like barriers to communication, unacceptable behaviors, formal vs informal communication styles, and strategies for inclusive discussions. The questions are answered by a student as part of their study of communication best practices.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    15 views11 pages

    Power Point Game

    Uploaded by

    Vlad Manannikov
    The document contains a series of questions and answers about effective communication in professional settings. It addresses topics such as appropriate language and body language for emails, resumes, meetings, and communicating with diverse colleagues and customers. The questions cover issues like barriers to communication, unacceptable behaviors, formal vs informal communication styles, and strategies for inclusive discussions. The questions are answered by a student as part of their study of communication best practices.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 11

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    START

    Vladislavs Manannikovs , L3 BTEC National Diploma in IT

    02/12/2012

    In written formal communication, e.g. e-mail and/or letter, the use of which is not appropriate?

    Emoticons

    Proper grammar

    Positive language

    Correct punctuation

    Vladislavs Manannikovs , L3 BTEC National Diploma in IT

    02/12/2012

    What barrier would be the most common in a school/office environment?


    Background noise Slow responses

    Negative language

    Passive engagement

    Vladislavs Manannikovs , L3 BTEC National Diploma in IT

    02/12/2012

    What shouldnt you do in a resume?


    Point out your own flaws and weaknesses. Praise yourself as one of the best employees out there.

    Explain why you are a good asset to the company.

    Write formally.

    Vladislavs Manannikovs , L3 BTEC National Diploma in IT

    02/12/2012

    What body language is unacceptable whilst talking with others?


    Folding your arms. Slouching in a chair on an appointment.

    Waving your arms randomly.

    Keep a relaxed facial expression.

    Vladislavs Manannikovs , L3 BTEC National Diploma in IT

    02/12/2012

    Which is NOT a form of formal written communication?


    An invoice. A note to a family member.

    A bank letter.

    A letter from an University.

    Vladislavs Manannikovs , L3 BTEC National Diploma in IT

    02/12/2012

    What is the most important barrier when dealing with foreign customers or simply people?
    Not knowing foreign languages Smiling

    Being friendly

    Being considerate

    Vladislavs Manannikovs , L3 BTEC National Diploma in IT

    02/12/2012

    In a small business, what could interfere with communicating?


    Having walls between offices Having lunch breaks Having uncomfortable chairs Working with different equipment

    Vladislavs Manannikovs , L3 BTEC National Diploma in IT

    02/12/2012

    When the staff have a meeting and the staff consists of different people for whom English isnt their first language, what should the manager try and do?
    Compose the speech from difficult terms and talking fast. Hire new staff members whose 1st language is English Try and use shorter sentences and words that are less difficult Give tips on how to listen better

    Vladislavs Manannikovs , L3 BTEC National Diploma in IT

    02/12/2012

    The use of which should be discouraged at a meeting?


    The use of slang The use of common words

    The use of acronyms

    The use of technical terms

    Vladislavs Manannikovs , L3 BTEC National Diploma in IT

    02/12/2012

    10

    Congratulations! You answered correctly to every question.

    Vladislavs Manannikovs , L3 BTEC National Diploma in IT

    02/12/2012

    12

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