Professional Documents
Culture Documents
Fedex
Fedex
to
Fred Smith
….Founder &CEO, FedEx
Type : Public
Founded :1971
Headquarters :Memphis, USA
Key people : Frederick W. Smith,
Chairman, President
Alan B. Graf Jr., CEO
Revenue : ▲36 billion USD (2007)
Operating Income : ▲3 billion USD (2007)
Gross Profit : ▲2 billion USD (2007)
Vision
• Custom brokerage.
• Electronic custom clearance.
• Speed shipments across the border.
Goal
“Operate independently
Compete collectively”
First from FedEx
Improve
– product and services.
– business models and enhance their competitive
edge.
– life experiences, saving time and offering peace of
mind.
Ease of access and use.
Competitive pricing.
Respected and trusted brand.
An Innovation Continuum
i-- -I
An Innovation Continuum
Lack of -
Supportive leadership
Understanding
Collaborative thinking
Balance
Replicable innovation culture model
Spread the can-do attitude