Professional Documents
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Consumer Behabior
Consumer Behabior
Consumer Behabior
OBJECTIVES
OBJECTIVES
To know the mode of purchase in the process of buying the products. To estimate the level of Bargaining in the buying process. To analyze the influence of family members in the decision making purchase products. To study the impact of Consumer influence with reference to level of income. To suggest the measures for the betterment of retailer-consumer relationship.
METHODOLOGY
METHODOLOGY
Area Of The Study. Sample Size. Period Of Study. Data Collection.
Analysis Of Result
Analysis Of Result
Social Status And Literacy Status
SI No
1 2 3 4 5
Others 10 10 10 10 10
Literates 22 28 20 22 30
Illiterates 08 02 10 08 -
All Occupations
Source : Field Data
100 (66.67%)
50 (33.33%)
122 (81.33%)
28 (18.67%)
Analysis Of Result
Income Level
SI No Status of the sample Households Monthly House hold income less than Rs 10,000 28 14 29 28 02 Monthly House hold income Rs 10,000-40,000 02 16 01 02 21 Monthly House hold income Rs 40,000 & above 07
1 Small and marginal farmers 2 Big farmers 3 Agricultural labourers 4 Artisans 5 Employed & Salaried
All Occupations
Source : Field Data
100 (67.33%)
42 (28%)
7 (4.67%)
Bargaining
Bargaining
Level of Bargaining in the purchase of products
Level of Bargaining Always Usually All groups (Total) Rs0-10,000 No % 46 31 30 Family Income groups (in Rs) Rs 10,000-40,000 Rs 40,000 & above No % No % 9 14 20 31.11 1 6.67
No
55 45
%
36.67
51.11 34.44
Sometimes Never
Total Source : Field Data
40 10
150
26.67 6.67
13 90
14.44 100
21 1
45
46.67 2.22
100
5 9
15
33.33 60
100
Influence On Income
Behavioural Influence
Behavioural Influence
Products-wise consumer influential
Type of consumer influentials Products Experience of own people No % Known shop owners No % Use by consumer Neighbours No % Advertisement And Mass Media No % Total Sample No %
Electricals
Medicals Groceries Toiletries Cosmetics
10
51 58 32 36
6.67
34 38.67 21.33 24
20
19 22 8 12
13.33
12.67 14.67 5.33 8
24
64 42 42 53
16
42.67 28 28 35.33
96
16 28 68 49
64
10.67 18.67 45.33 32.67
150
150 150 150 150
100
100 100 100 100
Foot wear
Tobacco Utensils
20
34 50
13.33
22.67 33.33
24
88 12
16
58.67 8
58
24 26
38.67
16 17.33
48
4 62
32
2.67 41.33
150
150 150
100
100 100
CONCLUSION