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Performance Appraisal: By: Divya Narang
Performance Appraisal: By: Divya Narang
By : Divya
Narang
What is Performance
Appraisal?
• It is an objective assessment of an
individual’s performance against well
defined benchmarks.
Uses of Performance Appraisals
• Training and development needs.
• Effecting Promotions & transfers.
• Awarding Pay
Increase,Bonus,rewards.
• Provide the opportunity for
organizational diagnosis and
development.
• For Judging the effectiveness of HR
Program.
• To confirm the services f
probationary employees.
The Performance Appraisal
Process
Issues in Designing Appraisal Program
Formal Vs informal ?
• Formal – Specified interval of time
• Informal – No specified time depends upon
the requirements
Whose Performance ?
• Employees rated as : individuals,
groups,divisions,teams,organisation
Who are Raters?
• Immediate superior,
subordinate,peers,clients,360 Degree
Appraisal,rating committees,self-appraisal
Problems Of Rating
• Leniency & Severity
• Central Tendency
• Halo Error
• Rater Effect
• Primacy & Recency Effects
• Perceptual Set
• Performance Dimension Order
• Spillover Effect
• Status effect
Solving Rater’s Problems
• Providing training to raters
• Quality
• Quantity
• Timeliness
• Cost Effectiveness
• Need for supervision
• Interpersonal impact
When To Evaluate?
1. Dependability … … … …
…
2. Initiative … … …
… …
3. Overall Output … … …
… …
4. Attendance … … …
… …
5.Total
Attitude
Score … … …
+ + + +
Checklist Method
Is employee regular Y/N
Is employee respected by subordinate
Y/N
Is employee helpful Y/N
Does he follow instruction Y/N
Does he keep the equipment in order
Forced choice
method
Criteria Rating
No.
of
employees
Leadership ^ ^
Communication ^ ^
Interpersonal skills ^ ^
Decision making ^ ^ ^
Technical skills ^ ^ ^
Motivation ^ ^ ^
ACR(Annual Confidential Report)
Maintained mostly in Govt Departments
The report had 14 items :
• Attendance
• Self-Expression
• Ability to work with others
• Leadership
• Initiative
• Technical Ability
• Job Knowledge
• Ability to understand new material
• Ability to reason
• Originality & Resourcefulness
• Areas of work that suits the person best
• Judgement
• Integrity
• Responsibility
• Defect
Ranking Method
Employee Rank
A 2
B 1
C 3
D 5
E 4
Paired Comparison Method