Presented By:

Vinita Jindal Anjali Singhal Prabhleen Kaur

Communication is not technology.

We need water. Water runs through pipes. We use pipes to get water. Pipes without water are pointless. Pipes with water are valuable. Remember though, its not about pipes, its about water. Communication, like

water, flows through pipes of technology.

We communicate through phones, use the net, and read in a wide variety of relatively new platforms. Communication is still communication: its the sharing of stories, ideas and experiences. But the pipes are often changing. There are many different types of technology used to facilitate the flow of communication.

Technology is the making, modification, usage, and knowledge of tools, machines, techniques, crafts, system, methods of organization, in order to solve a problem, improve a preexisting solution to a problem,

achieve a goal or perform a specific function.

A modern example is the rise of communication technology, which has lessened barriers to human interaction

Communication

is the activity of

conveying information through the exchange of thoughts, messages, or

information, as by speech, visuals,

signals, writing, or behavior.
Communication

requires a sender,

a message, and a recipient

GLOBALIZATION: Globalization means the ability to produce and/or sell goods/services in global markets in open competition, with others.

Old phrase of Global market: Only the fittest will survive The increasing expectation has made this phrase irrelevant & now the buzzword is i.e New phrase of Global Market: Survival of the most competitive

Perfect Example of Globalization in Business: The Toyota Company Its a Japanese Company cars are produced in Georgetown, Kentucky 80% parts used in the cars are U.S manufactured

Technology has effected business communication through many ways. Some of them are: Internet Telecommunication E-mail Facsimile Transmission(FAX) Scanners Groupware Telephone Cellular Phone iphones PDAs Voicemail Etc.

Telecommunication is the communication over a distance.

Telecommunication enables end users, teams and workgroups to exchange information & data with other end users, customers and business partners that are scattered throughout the world.

Applications Of Telecommunication

Enterprise Collaboration
E-mail Voice conferencing Video conferencing

Electronic Commerce
Online sale/purchase E-banking Electronic fund transfer

Internal Business
Process Control Inquiry Processing Intranet web publishing

 The Internet is a global system of interconnected computer networks to serve billions of users worldwide. It is a network of networks that

consists of millions of private, public,

academic, business, and government networks, of local to global scope, that are linked by a broad array of electronic, wireless and optical networking technologies.

1. To Advertise 2. To Communicate 3. To Inform 4. To Publish 5. To Recruit

6. To Sell
7. To Train

Electronic mail (e-mail) is a method of exchanging digital messages from an author to one or more recipients.

Advantages of E-mail in business:

Saves Time Saves Money Provides store & forward service Provides Convenience: Sender & Receiver Dont have to connect themselves at same time to communicate. Provides Security

 Piece of Equipment used to copy

documents by sending information

electronically along a telephone line, and to receive copies that are sent in this way. It refers to electronic transmission of documents, handwritten matter, graphs, drawings, photographs, pictures, etc. from one place to another.

 Major Advantages: Speed

Nominal cost
Major Disadvantage Message loses its privacy

Groupware software is typically installed on a computer network and allows many users to communicate in numerous ways.

Groupware can support different activities: direct interpersonal communication ideas generation and decision making sharing computer objects.

Groupware includes following capabilities: o Group writing & commenting o Meeting & appointment scheduling o Electronic meetings o Shared files & databases o Electronic mails

The TELEPHONE, or phone, is a telecommunication device that transmits and receives sounds, usually the human voice. Telephones are a point-to-point

communication system
most basic function is to allow two people separated by large distances to talk to each other. Developed in the mid-1870s by Alexander Graham Bell and others. Features of Telephone: Call waiting Call forwarding Conferencing capabilities Voicemail

A mobile phone is a device that can make and receive telephone calls over a radio link while moving around a wide geographic area.
According to the Cellular Telecommunications & Internet Association, there were more than 320 million cell phone subscriptions in the United States as of June 2011, which is actually more than the entire US population.

Services Provided by modern cellphones: text messaging MMS E-mail Internet access Bluetooth Gaming Photography

Short Message Service (SMS) is the facility to send and receive text messages to & from mobile phones.
SMS text messaging is the most widely used data application in the world, with 3.6 billion active users, or 78% of all mobile phone subscribers.

Advantages of SMS:
o Requires less time than E-mail o Useful method for the deaf and the hearing impaired o Companies can use it to inform employees about new information. o It is used by T.V shows to allow viewers to vote for a topic or a contestant. o It doesnt require the person to be sitting at a computer like e-mail or instant messaging. o SMSs are used by marketing firms to advertise themselves as these are cheap.

A teleconference or teleseminar is the live exchange and mass articulation of information among several persons and machines remote from one another but linked by a telecommunications system.

Advantages :
Reduction in Travel Saving of Time Teleconferencing allows people to participate in regional, national or worldwide meetings without actually leaving their local office Urgent meetings

Videoconferencing is the conduct of a videoconference by a set of telecommunication technologies which allow two or more locations to communicate by simultaneous two-way video and audio transmissions.

Advantages of Videoconferencing:
a) Saves money: Companies are able to save on travel and hotel costs, previously incurred through transporting different employees to one place. b) Serves as a substitute for face-to-face communication. c) Facilitates rapid expansion of knowledge of people sitting at different places. d) Meetings can be organized at short notice. e) Employees are able to work from home, increasing work flexibility. f) Saves time g) Facilitates Long Distance Program

Voicemail is a computerized system for receiving and delivering incoming calls to the intended subscribers.
It is used to leave messages for the other person when he/she is not around his/her telephone.

Advantages of Voicemail: a) It can answer many phones at the same time. b) Can store incoming voice messages in mail boxes for future retrieval. c) Users can record received messages & forward it to another persons voice mail box.