Scribd Logo
Upload

Welcome to Scribd!

  • 329 views

    Ramrod Stockwell

    Uploaded by

    Praneeth Pancheti
    Ramsey Stockwell, the VP of Production at Benson Metal Company (BMC), is in conflict with Rob Bronson, the VP of Sales. BMC is facing organizational conflict between its production and sales departments due to incompatible performance criteria and reciprocal task interdependence. The conflict between Stockwell and Bronson has spilled over into other areas of the company and is negatively impacting morale. Previous attempts to resolve the conflict through leadership training and intervention from the President have been unsuccessful. The conflict must be resolved before escalating further into open hostility between departments.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content

    You might also like

    Ramrod Stockwell

    Uploaded by

    Praneeth Pancheti
    329 views4 pages
    Ramsey Stockwell, the VP of Production at Benson Metal Company (BMC), is in conflict with Rob Bronson, the VP of Sales. BMC is facing organizational conflict between its production and sales departments due to incompatible performance criteria and reciprocal task interdependence. The conflict between Stockwell and Bronson has spilled over into other areas of the company and is negatively impacting morale. Previous attempts to resolve the conflict through leadership training and intervention from the President have been unsuccessful. The conflict must be resolved before escalating further into open hostility between departments.

    Original Description:

    ODC CASE

    Original Title

    Ramrod stockwell

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    PPTX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    Ramsey Stockwell, the VP of Production at Benson Metal Company (BMC), is in conflict with Rob Bronson, the VP of Sales. BMC is facing organizational conflict between its production and sales departments due to incompatible performance criteria and reciprocal task interdependence. The conflict between Stockwell and Bronson has spilled over into other areas of the company and is negatively impacting morale. Previous attempts to resolve the conflict through leadership training and intervention from the President have been unsuccessful. The conflict must be resolved before escalating further into open hostility between departments.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    329 views4 pages

    Ramrod Stockwell

    Uploaded by

    Praneeth Pancheti
    Ramsey Stockwell, the VP of Production at Benson Metal Company (BMC), is in conflict with Rob Bronson, the VP of Sales. BMC is facing organizational conflict between its production and sales departments due to incompatible performance criteria and reciprocal task interdependence. The conflict between Stockwell and Bronson has spilled over into other areas of the company and is negatively impacting morale. Previous attempts to resolve the conflict through leadership training and intervention from the President have been unsuccessful. The conflict must be resolved before escalating further into open hostility between departments.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 4

    "Ramrod" Stockwell

    About the company-Benson Metal company(BMC)


    One of the leading firms in the specialty steel industry Technology is fairly established and there is a lot of ease in

    replicating competitors products A phase of more sophisticated and technologically advanced processes started and replication also started becoming Chairman Fred Benson(Has a strong will and impossible
    credited for having built it up to the present size)

    President Tom Hollis

    Assistant Joe Craig

    EVP Dick Benson

    VP SalesRob Bronson

    VP ProductionRamsey Stockwell

    VP ResearchAlan Carswell

    Problems-Organizational Conflict
    During this growing, changing and surviving phase, BMC needs to manage

    both cooperation and competition among various stockholders to resolve any organizational conflicts by improved decision making and generation of alternative solutions High

    Organizational Effectiveness Low Level of Conflict

    In terms of Thomsons model of technology, there is a reciprocal task

    interdependence between sales and production departments and hence the degree to which one subunit directly affect the actions of other department
    BMCs way of monitoring, evaluating and rewarding sales and production

    departments is different highlighting that they have an incompatible performance criteria which is an important source for the conflict

    Organizational Conflict(contd)
    According to Louis R.Pondys model of organizational conflict,

    BMC is facing a felt conflict and slightly moving towards a manifest conflict with both the VPs at loggerheads and having developed a us-versus-them approach Friction between production and sales was spilling over into other areas as well and the morale of management in general was also suffering Leadership training sessions planned to resolve the strategy also couldnt solve the problem Even the interference of President also didnt seem fruitful and couldnt evoke accurate forecasts Conflict needs to be resolved before moving to the manifest phase where subunits willingly frustrate the goals of other department by not doing anything and to provide a positive conflict aftermath

    You might also like