Download as pptx, pdf, or txt
Download as pptx, pdf, or txt
You are on page 1of 78

Target customer and Office 365 offer

Overview of Open and FPP


Experience review Program business policies

Services

Target users

SKU

Channel / price list

Distribution

Compensation

Advisor fees

Midsize Business

Open Open Value

Open Value Subscription

Digital via VLSC

Topline revenue Upfrontrevenue margin Topline Upfront margin

Advisor fees for POR on fees direct Advisor for purchases only the Partner of Record on direct purchases only Advisor fees for POR on direct purchases only

Small Business Premium

FPP

Physical via FPP , POSA, and ESD

Topline revenue Upfront margin

New Open customer

New FPP customer

Add seats

Add Partner of Record

Office 365 Midsize Business (M)


Victor is a IT consultant at Montero Managed Services with a large base of SMB customers. He sells Office 365 Midsize Business plus his managed services to Fabrikam, Inc.

The Office 365 Open purchase experience

Partner purchases from distributor

Partner retrieves digital Product Key through VLSC

Partner activates Product Key on office.com/setup365

Product Keys can be used for new accounts, additional seats, and renewals.

M customer Get Product Key


Click on VLSC welcome link
Congratulations on your newly accepted Open License with Microsoft, ending in [Last5LicenseNumber]. You have been assigned Administrator permissions on the Microsoft Volume Licensing Service Center (VLSC) site. To assist you in managing your licenses, including the activation of Online Services, Microsoft has granted your Reseller permission to access VLSC. You do not need to take action if you approve of his/her access. In order to access the VLSC site, you must first register and validate your business e-mail address, which was provided to Microsoft by ABC Reseller. To begin registration, click the link below. When prompted, enter your business e-mail as shown below: VLSC Registration: https://www.microsoft.com/licensing/servicecenter/registration.aspx?e=[EmailAddress] Required Business E-mail: JohnSmith@Contoso@com Type of new Licensing ID: Open License How to activate your Online Services: 1. Please obtain your Product Key from VLSC. The Online Service Activation (OSA) Keys can be found at either of the following locations from the VLSC Homepage: Download & Keys > find the Product/Service name > click Key Licenses > Relationship Summary > Click on the License Number > Product Key 1. Copy the Keys and activate the Office 365 at http://www.office.com/setup365

M customer Get Product Key


Click on VLSC welcome link

M customer Get Product Key


Click on VLSC welcome link
VLSC sign-in and contract sign

lucy@outlook.com

M customer Get Product Key


Click on VLSC welcome link
VLSC sign-in and contract sign

Lucy William

M customer Get Product Key


Click on VLSC welcome link
Open License Agreement

VLSC sign-in & contract and contract sign sign Licenses

M customer Get Product Key


Click on VLSC welcome link
VLSC sign-in and contract sign Downloads & keys Licenses Get key

Open License Agreement

M customer Get Product Key


Click on VLSC welcome link
VLSC sign-in and contract sign Licenses Get key

Open License Agreement

M customer Get Product Key


Click on VLSC welcome link
VLSC sign-in and contract sign Licenses Get key

Office 365 M 1-seat Office 365 M 25-seat Office 365 M 5-seat Office 365 M 5-seat Office 365 M 50-seat

55555-55555-55555-55555-55555 88888-88888-88888-88888-88888

OSA OSA OSA OSA OSA OSA

M new customer Add 26 users


Begin activation at
www.office.com/setup365

M new customer Add 26 users


Begin activation redemption at at
www.office.com/setup365

Enter Product Key

M Product Key from VLSC portal

M new customer Add 26 users


Begin activation redemption at at
www.office.com/setup365
25 user licenses

Office 365 Midsize Business


25

Enter Product Key

M Product Key from VLSC portal

M new customer Add 26 users


Begin activation at Enter Product Key
www.office.com/setup365

M Product Key from VLSC portal

M new customer Add 26 users


Begin activation at Enter Product Key
www.office.com/setup365

M Product Key from VLSC portal

M new customer Add 26 users


Begin activation at Enter Product Key
www.office.com/setup365

M Product Key from VLSC portal

M new customer Add 26 users


Begin activation at Enter Product Key
www.office.com/setup365

M Product Key from VLSC portal

M new customer Add 26 users


Begin activation at Enter Product Key
www.office.com/setup365

M Product Key from VLSC portal

M new customer Add 26 users


Begin activation at Enter Product product Key key
luxy@outlook.com

www.office.com/setup365

M Product Key from VLSC portal

Lucy

Create Office 365 account

William

M new customer Add 26 users


Begin activation at Enter Product Key
luxy@outlook.com

www.office.com/setup365

M Product Key from VLSC portal

Lucy

Create Office 365 account


lucy@outlook.com

William

Lucy

William

M new customer Add 26 users


Begin activation at Enter Product Key
Lucy Lucy Fabrikam Fabrikam

www.office.com/setup365

M Product Key from VLSC portal


.onmicrosoft.com

Create Office 365 account

M new customer Add 26 users


Begin activation at
Lucy Fabrikam
.onmicrosoft.com

www.office.com/setup365

Enter Product Key

M Product Key from VLSC portal


Lucy Fabrikam

Create Office 365 account

M new customer Add 26 users


Begin activation at Enter Product Key
www.office.com/setup365

M Product Key from VLSC portal

Create Office 365 account Admin setup

Experience not final. Screens subject to change

M new customer Add 26 users


Begin activation at Enter Product Key
www.office.com/setup365

M Product Key from VLSC portal

Create Office 365 account


lucy@outlook.com

Admin setup

Experience not final. Screens subject to change

M new customer Add 26 users


Begin activation at Enter Product Key
www.office.com/setup365

M Product Key from VLSC portal

Create Office 365 account Admin setup

Experience not final. Screens subject to change

Office 365 Small Business Premium (SBP)

Amanda, a small business owner, buys Office 365 Small Business Premium from a VAR, SMB reseller, or retailer.

The Office 365 FPP purchase experience

Partner purchases Product Key via FPP

End customer purchases Product Key from partner

End customer activates Product Key on office.com/setup365

Product Keys can be used for new accounts, additional seats, and renewals.

FPP price list


Partner purchases Product Key via FPP

FPP POSA

PURCHASE

ESD

End customers purchase Product Key from partner


98765-98765-98765-98765-98765

ACQUIRE

New SBP customer Add 2 users


Begin activation at www.office.com/setup365

New SBP customer Add 2 users


Begin activation at www.office.com/setup365

New SBP customer Add 2 users


Begin activation redemption at at www.office.com/setup365
Enter Product Key

New SBP customer Add 2 users


Begin activation redemption at at www.office.com/setup365
Enter Product Key

New SBP customer Add 2 users


Begin activation at www.office.com/setup365
Enter Product Key

New SBP customer Add 2 users


Begin activation at www.office.com/setup365
Enter Product Key

New SBP customer Add 2 users


Begin activation at www.office.com/setup365
Enter Product Key

New SBP customer Add 2 users


Begin activation at www.office.com/setup365
Enter Product Key

New SBP customer Add 2 users


Begin activation at www.office.com/setup365
Enter Product Key

Experience not final. Screens subject to change

New SBP customer Add 2 users


Begin activation at www.office.com/setup365
Enter product key Enter Product Key SBP from product key card
amanda@outlook.com Amanda

Create Office 365 account

Peterson

New SBP customer Add 2 users


Begin activation at www.office.com/setup365
Enter product key Enter Product Key SBP from product key card
amanda@outlook.com Amanda

Create Office 365 account


amanda@outlook.com

Peterson

Amanda

Peterson

New SBP customer Add 2 users


Begin activation at www.office.com/setup365
Enter Product Key
.onmicrosoft.com

amanda

contoso

Create Office 365 account

New SBP customer Add 2 users


Begin activation at www.office.com/setup365
amanda Contoso
.onmicrosoft.com

Enter Product Key

amanda

Contoso

Create Office 365 account

New SBP customer Add 2 users


Begin activation at www.office.com/setup365
Enter Product Key Create Office 365 account User license assignment

New SBP customer Add 2 users


Begin activation at www.office.com/setup365
Enter Product Key Create Office 365 account User license assignment

New SBP customer Add 2 users


Begin activation at www.office.com/setup365
Enter Product Key Create Office 365 account User license assignment

New SBP customer Add 2 users


Begin activation at www.office.com/setup365
Steven

Enter Product Key


contoso.onmicrosoft.com

Smith

steven

Create Office 365 account User license assignment


steven@outlook.com

New SBP customer Add 2 users


Begin activate at www.office.com/setup365
contoso.onmicrosoft.com contoso

Steven

Steven

Smith

Smith

steven

Enter Product Key Create Office 365 account User license assignment

steven

steven@outlook.com
steven@outlook.com

New SBP customer Add 2 users


Begin activation at www.office.com/setup365 Enter Product Key
Steven Smith
Jane@contoso.ccsctp.net steven@contoso.onmicrososoft.com

Steven Smith was added and sign-in instructions were sent.

Create Office 365 account User license assignment

New SBP customer Add 2 users


Begin activation at www.office.com/setup365
Steven Smith was added and sign-in instructions were sent

Enter Product Key


Jane@contoso.ccsctp.net

Steven Smith

steven@outlook.com

Create Office 365 account User license assignment

New SBP customer Add 2 users


Begin activation at www.office.com/setup365
Enter Product Key Create Office 365 account User license assignment

New SBP customer Add 2 users


Begin activation at www.office.com/setup365
Enter Product Key Create Office 365 account
amanda@outlook.com

User license Licenseassignment Assignment Admin setup / Office install

New SBP customer Add 2 users


Begin activation at www.office.com/setup365
Enter Product Key Create Office 365 account User license assignment Admin setup / Office install

Open/FPP Add 5 users


Licensing

Open/FPP Add 5 users


Manage & purchase Licensing licenses
Click Add

Open/FPP Add 5 users


Manage & purchase Licensing licenses
Click Add Enter Product Key

Open/FPP Add 5 users


Licensing Click Add Enter Product Key

Open/FPP Add 5 users


Licensing Click Add Enter Product Key

Open/FPP Add 5 users


Licensing Click Add Enter Product Key

Open/FPP Add 5 users


Licensing Click Add Enter Product Key

Open/FPP Add 5 users


Licensing Click Add Enter Product Key

Open/FPP Add 5 users


Licensing Click Add Enter Product Key

Add Partner of Record


Licensing

Add Partner of Record


Licensing

Add Partner of Record


Manage & purchase licenses Licensing Add Partner of Record

Add Partner of Record


Manage & purchase licenses Licensing Add Partner of Record

Add Partner of Record


Manage & purchase licenses Licensing Add Partner of Record

Add Partner of Record


Manage & purchase licenses Licensing Add Partner of Record

No cancellation or refund. Service continues until end-date. Product Key subscriptions will receive SLA credit via end-date extension. Office 365 Open/FPP will only be available for countries with direct purchases

business policy

partner experience
subscription management

Must be listed as Partner of Record to receive notifications and fees on direct purchase.

Advisor fees are not paid for Product Key purchases. Users added midterm will result in a single new end-date for all users. Upon renewal of a Product Key subscription, the administrator will need Product

Keys greater than or equal to the number of assigned licenses on the service
Customers can utilize Credit Cards and Product Keys on the same account.

You might also like