Professional Documents
Culture Documents
Marketing
Marketing
Index
Leadership Leadership theories and styles Leadership styles followed by McDonalds Comparison of leadership styles across different cultures Motivational theories Motivational theories adopted by McDonalds Comparison of Motivational technique across different culture Recommendation of leadership strategies for McDonalds operating across different culture
Leadership
It is a process of influencing/guiding/motivating others to
achieve organizational goals. Activity as well as ability to guide people or organization is called leadership.
Keys to become a effective leader:
Put people first Encourage risk taking and innovation Be a team builder Foster a learning environment Emphasize honesty and integrity Establish open communications Embrace change
Leadership Theories
Various Leadership theories and styles which are being followed by leaders across different cultures. Some of these theories are Trait theory Behavioral theory Contingency theory Transformational theory Transactional theory
Styles
Leadership can also be categorized into various styles.
highly appreciated, where close coordination with employees is required like in Asia.
Perspective leadership is more effective in Asia as here
culture values strong interpersonal relationship between the workforce. At the same time, participative leaders also believe in sharing strong bonds with employees.
Panama, employees prefer to have a strong relationship with each other. The people of this culture highly emphasize on skills and expect for rewards for the quality of work.
In Japan, male employees are given more importance as
compared to female employees. At the same time, in some cultures both male and female are treated equally. In Sweden, both males and females are given equal importance in the organization.
Motivational Theories
Motivation is necessary for employees as it inspire them
Herzberg's Taylor
Alderfers
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Theory X and Y
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motivates employees. Thus, the leaders and management in western countries can motivate their subordinates by offering them incentives and other rewards for high performance. Employees in Asian countries are more liable towards their social needs. So they can be motivated by providing social needs. They look for strong interpersonal relations in organization.
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References
Cox, T., 1993. Cultural Diversity in Organizations : Theory, Research and Practice. San Francisco: BerrettKoehler. Maier, C., 2002. Leading Diversity A Conceptual Framework. St Gallen: Institute for Leadership and HR Management. About McDonalds, 2013. Inclusion and Diversity. [Online] Available through:< http://www.aboutmcdonalds.com/mcd/our_company/inclusion_and_diversity.html> [Accessed on 19th February, 2013]. Bized, 2012. How are McDonald's employees motivated? [Online] Available through:< http://www.bized.co.uk/compfact/mcdonalds/mcindex.htm?page=20> [Accessed on 19th February, 2013]. Fatima, A. 2011. HR Guide to Workplace Diversity. [Online] Available through: < http://www.brighthub.com/office/human-resources/articles/124441.aspx> [Accessed on 19th February, 2013]. Hunt, 2013. Performance and Motivation in McDonalds. [Online] Available through: < http://www.streetdirectory.com/travel_guide/184092/human_resources/performance_and_motivatio n_in_mcdonalds.html> [Accessed on 19th February, 2013].
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Bibliography
Francesco, A. M. and Gold, B. A., 2005. International Organizational
Behaviour. 2nd ed. Upper Saddle River, NJ: Pearson Prentice Hall. Deresky, H., 2003. International Management: Managing Across Borders and Cultures. 3rd ed. London: Prentice Hall.
Johann, R., 2010. Cross Cultural Management. Germany: Grin Verlag. Luger, E., 2009. Hofstedes Cultural Dimensions. Germany: Grin Verlag. Frabotta, D., 2001. Overcoming cultural and social challenges requires
accepting different points of view. Hotel & Motel Management, 216(1), p.46. Baum, T., Devine, F. and Hearns, N., 2007. The implications of contemporary cultural diversity for the hospitality curriculum. Education +Training, 49(5). pp.350-363.