The North Carolina Virtual Public School

DLA Webinar
Fall 08

Student Support Services

 Webinar Agenda
• Purpose of Training
• Role of the DLA
• Registration
• First 10 Days
• Continuing Support
• Issues and Resolutions
• Orientations
• Best Practices
• Credit Recovery
• Textbooks
• Paradigm Shift Course and DLA SPA
• Resources
• Q and A
 Roles and Responsibilities
• The role of the school-level DLA

• The role of the school leadership

• The role of the central office DLA

LEA Partnership
 Registration
Two-Step Process
2) Enter biographical data for each student.
3) Register students for classes

• See our DLA Quick Registration Sheet

• See the Fall 08 Catalogue
• See the DLA Registration System Manual
• See the registration in the DLA Paradigm
Shift course.
 Registration System
Registration Link:
http://registration.ncvps.org/login.php LEA Partnership
Registration System
Registration System
 Registration System

Adding
To drop a student on or before the 10th day, drop directly in
the registration system. After the 10th day, you must use our
drop form.
Important Dates
 The 1st Ten Days
• Create group emails for students and instructors.
• Encourage students to complete the orientation.
• Ensure students can login and access the
course.
• Day 2 Activity Report.
• Aug. 29: Last day to enroll.
• Day 6 Activity Report.
• Sept. 8: Last day to drop without penalty.
 Initial Support

Strategies
2. DLA checklist
3. Student checklist
4. Monitor grades
5. Print rosters at start of fall semester
6. Quick list of support numbers
7. Group email for students
8. Orientation and white papers
9. MOA for students
 Issues and Solutions
Issue: Student cannot contact the instructor.
Solution: Have the student copy in the DLA when
there’s a communication issue with an instructor.

Issue: The DLA cannot contact the instructor.

Solution: Copy in the Regional Consultant in your
communication with the instructor.

Issue: Student has problems with Blackboard.

Solution: Presidium 1-866-223-1028 - 24/7.
 Issues and Solutions
Issue: Student has problems with content in the
course.
Solution: The student must contact the instructor
with all content-related questions.

Issue: The student wants to drop.

Solution: Drop deadline with no penalty: Sept. 8.

Issue: Student does not know who to ask for help.

Solution: The student should start with the DLA.
See our orientation information.
 Orientations for Students and Parents

• NCVPS Promotional Video

– http://marinegrafics.blip.tv/file/820305

• Student Orientation Videos

– Orientation 1 for the start of the semester.
– Orientation 2 for the middle of the semester.
– Orientation 3 for the end of the semester.

• Utilize Current NCVPS Online Orientations

– Blackboard Student Orientation
– Student Support Services Orientation (For students)
– Parent Student Information: http://www.ncvps.org/parentstudent/
– Student Handbook: http://www.ncvps.org/operations/

• White Papers (see resources)

 Blackboard Orientations
http://ncvps.blackboard.com/webapps/login/
Blackboard Orientations
 School-Based Best Practices
• Labs open for help before, during and/or
after school.
• Tutors or mentors available for courses.
• Letter to parents explaining your school’s
e-learning process, including the
expectations for the students, such as lab
requirements, etc.
• Weekly contact (phone or email) with
students who are not in a lab setting.
 Support for Struggling Students

• IEP/504
• Teacher Mentors
• Peer Tutoring
• Communicate with Teachers and Parents
• Counsel/Coach
• Provide Helpful Guidelines to Follow
 Tips for Lab Management

Strategies that have been implemented to

facilitate the lab more effectively.

• Exit Ticket
• Monitoring Spreadsheet
• Students Submit Progress Checks
• Circulate
• Follow IEP/504 Guidelines
 Communication
• Teacher Contact
– Organize Teacher Contact Information
– Introduction Email
– Monitor student communication
– Contact teachers at first sign of trouble
– Systematic Communication
• Parent Contact
– Teach parents how to monitor student progress
– Encourage parents to ask questions
• Student Contact
 Credit Recovery
 Courses available: Algebra 1 and English 1.
 Designed for the student who has failed the course and
needs to repeat the course.
 Intended for course recovery, not a remediation only
tool.
 Based on course mastery.
 Instructional Flow of each Unit:
 pre-assessment
 instruction
 mastery assignments
 remediation of concepts as needed
 post-assessment
 Credit Recovery
• Student paced
• Pacing Guides provided
• High level of teacher support and interaction
• Bi-weekly progress reports for all stakeholders
• Course Calendar: August 25-January 15
• Register students NOW through DLA.
• Courses coming for the Spring semester:
• Civics and Econ
• Physical Science
• US History
• Algebra 2
• Geometry
• English 4
 Textbook and Course Materials
• All textbook processes located at www.ncvps.org >
Courses > Textbooks and Materials
o Complete textbook and course materials list
by courses (includes ordering information and
estimated costs)

• State Adopted texts versus non-state adopted

(power point located on website that shows both
processes)

• Partner with school and central office textbook

coordinators and school bookkeeper.
 Textbook and Course Materials
• District/School responsibility for
ordering and purchasing textbooks
and materials.

• Texts provided from Outside Providers

(OSU and FLVS).

• Contact don.lourcey@ncmail.net for

additional questions.
 21st Century Virtual Options

NCVPS Learn & Earn Online

•Block
•Year long
NCCCS
•Lab Facilitated
Governor’s New Site
•Extra Course
•Outside Provider (different support) Original LEO Link
•Honors vs. AP
•Early Calendar (Survey) iSchool
•Credit Recovery
 A New Vision for Training
• Paradigm Shift: A DLA Guide to Supporting 21st
Century Learners
– The purpose of this course is to help you create a
plan to implement distance learning and support steps
at your school.

• DLA Spa
– This is a spot for you to come and collaborate with
your colleagues and view and NCVPS updates, e-
lerts, newsletters, podcasts, professional
development, etc.
 Resources
• E-learning Opportunities
• DLA Checklist
• DLA Quick Registration Guide
• Student Checklist
• Student FAQs
• Orientation Paper (What makes a good online
learner/student checklist, etc.)
• WSFCS’s Guidelines and Procedures
• WSFCS’s How to Succeed in an Online Course
• Millbrook High School’s NCVPS Registration Form