Scribd Logo
Upload

Welcome to Scribd!

  • 22 views

    Presentation of Business Research Methods

    Uploaded by

    Sharif Jan
    This document presents the results of a questionnaire about students' perceptions of mobile service providers in Pakistan. It includes questions about the providers that first come to mind, which provider is used, satisfaction levels, and preferred packages for calls, SMS, and internet. The results show that Ufone is the most commonly used and preferred provider for domestic and international call and SMS packages, while customer satisfaction and network coverage could be improved. Suggestions are made to reduce rates and improve rural access and customer service.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content

    You might also like

    Presentation of Business Research Methods

    Uploaded by

    Sharif Jan
    22 views12 pages
    This document presents the results of a questionnaire about students' perceptions of mobile service providers in Pakistan. It includes questions about the providers that first come to mind, which provider is used, satisfaction levels, and preferred packages for calls, SMS, and internet. The results show that Ufone is the most commonly used and preferred provider for domestic and international call and SMS packages, while customer satisfaction and network coverage could be improved. Suggestions are made to reduce rates and improve rural access and customer service.

    Original Description:

    teach about questionnair

    Original Title

    Questionnaire

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    PPT, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    This document presents the results of a questionnaire about students' perceptions of mobile service providers in Pakistan. It includes questions about the providers that first come to mind, which provider is used, satisfaction levels, and preferred packages for calls, SMS, and internet. The results show that Ufone is the most commonly used and preferred provider for domestic and international call and SMS packages, while customer satisfaction and network coverage could be improved. Suggestions are made to reduce rates and improve rural access and customer service.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as ppt, pdf, or txt
    22 views12 pages

    Presentation of Business Research Methods

    Uploaded by

    Sharif Jan
    This document presents the results of a questionnaire about students' perceptions of mobile service providers in Pakistan. It includes questions about the providers that first come to mind, which provider is used, satisfaction levels, and preferred packages for calls, SMS, and internet. The results show that Ufone is the most commonly used and preferred provider for domestic and international call and SMS packages, while customer satisfaction and network coverage could be improved. Suggestions are made to reduce rates and improve rural access and customer service.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as ppt, pdf, or txt
    of 12

    Presentation of business research methods

    QUESTIONNAIRE On Popularity perception of students about services and packages of Mobile Products

    Q1. When you think of the word Mobile Service which mobile service comes to your mind first?
    25 20

    No.of Users

    15 Series1 10 5 0 Series1

    Mobilink 12

    Ufone 23

    Warid 6

    Teleno 9

    Q2. Which mobile service do you use?

    30 25 20 15
    Series1

    10 5 0 Series1 Mobilink 9 Ufone 29 Warid 4 Teleno 8

    Q3. Are you satisfied with your mobile service?

    10

    Yes No

    40

    Q4. Which mobile service offers the most attractive sms and call packages for you?
    40 30 20 10 0 Series1

    Mobilink 5

    Ufone 36

    Warid 4

    Teleno 5

    Q5. Which mobile service offers the most attractive international sms and call packages for you?
    30 25 20 15 10 5 0 Series1 Mobilink 7 Ufone 28 Warid 7 Teleno 8

    Q6. Do you use your mobile service more for calls or for SMS?
    Calls 18% BothEqually 38% Calls SMS BothEqually SMS 44%

    Q7. Do you use internet on your mobile offered by the service you use?

    23 27

    Yes No

    Q8. Are you satisfied with the customer service of your mobile service?

    20 Yes no 30

    Q9. If there is any suggestion regarding your mobile services providers state it?
    FOR MOBILINK Improve network services Reduce international SMS rates FOR WARID Reduce SMS and call rates

    Con
    FOR TELENOR Reduce call rates Try to improve their services in rural areas
    FOR UFONE Improve network services Improve customer services

    You might also like