Professional Documents
Culture Documents
English For Oral Communication
English For Oral Communication
English For Oral Communication
Group interaction A group interaction is two or more persons who are communicating with one another in such a manner that each person influences and be affected by each other These skills required active group participation by invite team members to ask and respond to question, negotiate and give suggestion to achieve the objective of meeting These skills required active group participation by invite team members to ask and respond to question, negotiate and give suggestion to achieve the objective of meeting
Develop their verbal and non-verbal communication skills Ensure that they provide positive feedback during tranning sessions Give all members in their training groups equal attention
Communicate as appropriate to the team members thinking and learning styles Ensure that they not only have one way communication by giving opinion but need to listen to them as well
as Member of a Team
Muscle weakness, slowness, or incoordination of the lips, tongue, throat, and jaw
Disruption in programming and sequencing muscle movements for speech Diminished rate of control (talking too fast or too slowly) Poor voice quality (hoarse/harsh, breathy, volume too low or too high)
Word-finding difficulties
Short length of utterance (person only responds with one or two words) Incorrect pronunciation of sounds Problems initiating conversation
Getting "stuck" on certain words or phrases, repeating them often and at inappropriate times (perseveration)
Speak more slowly Say one word at a time Repeat the word or sentence when necessary Rephrase the sentence Exaggerate the sounds
Eliminate distractions (TV's, radio, large groups of people) Keep questions/statements simple Ask one question at a time Use yes/no question format as much as possibleMost important, be patient with the speaker
Interaction skills are some of the most important skills that you need to succeed in the workplace. If you want to be an expert communicator, you need to be effective at all points in the communication process and you must be comfortable with the different channels of communication. When you communicate well, you can be very successful. On the other hand, poor communicators struggle to develop their careers beyond a certain point. The santander bank employee should have a trainning for the above skill for improve their interaction skill for make them to feel very confident went their explore it.
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