Professional Documents
Culture Documents
Chapter 13
Chapter 13
A sit-down restaurant offering alcoholic beverages that markets to singles, couples, and businesspersons with check averaging lower than that of an upscale restaurant and higher than that of a familyservice restaurant in its geographic area.
O.H. 13.1
Some Responsibilities of CasualService Restaurant Managers Are Similar to Managers in Other Segments
Forecast future business volumes Assure that resources are available to serve guests Utilize effective supervision practices Facilitate teamwork efforts
O.H. 13.2
Some Responsibilities of CasualService Restaurant Managers That Differ from Managers in Other Segments
Special concerns about the service of alcoholic beverages Use of a kitchen manager rather than a chef Those in multi-unit chains must incorporate menus, staffing patterns, and procedures developed by others
Discovering Hospitality and Tourism, 2nd Ed. Ninemeier and Perdue 2008 Pearson Education, Inc. Upper Saddle River, NJ 07458
O.H. 13.3
O.H. 13.4
O.H. 13.5
O.H. 13.6
O.H. 13.7
O.H. 13.8