Skills for Digital Age

Subrahmanya Gupta Boda E-Mail: gupta.boda@ieee.org

guptabs
Skills for Digital age 1

Contents
Introduction IT Market Overview Skills (As is) Digital Disruption Skills (New thinking) Information Security (Focus)

Skills for Digital age

Questions

(10 Minutes)

What are challenges of new grads? What skills are needed in the market? What services are offered by IT companies? What are technology trends? Do new grads need certifications? Where is the IT services market heading? Where to look for trends? Role of Professional Bodies like IEEE?

Skills for Digital age

Flat World
Car reservation with Hertz

X-Ray in Salida Computer repair with Toshiba

Global competition Outsourcing and Insourcing Commoditization of information

The World Is Flat, by Thomas Friedman (2005) Denver Post (August 2005)
Skills for Digital age 4

IT Market Overview
The IT-ITeS exports depicted a remarkable revenue growth rate of18% in FY11 and 16.95% in FY12 amidst slowdown in global business environment where around 80% of export revenue comes from western developed economies. According to NASCOMM, the growth in IT IteS services export is expected to be 11-14% in rupee terms. Higher technology adoption by the Indian government and corporate sector to drive the domestic market

Cloud computing and other pay for use models to gain popularity in the coming years The end users today who are constantly connected to internet and local networks wirelessly via cell phones are finding applications like cloud computing convenient to remotely access data. This new trend in technology which is expected to grow manifold will drive more deals in the cloud segment in coming year.
Skills for Digital age 5

Challenges of New Grads

Skills for Digital age

Sample Skill Map - Traditional IT

Skills for Digital age

IT Environment and Fish tank

Seasoned Shark New GRAD

Skills for Digital age

Knowledge Work Free thinking? Morale? Leave vs Stay?

8

Todays Markets
Highly Competitive for IT Service Providers (IT SP) Overall Market Size has not grown much IT SPs constantly try to beat the competition
Supply, Delivery, Recruitment etc.

Only option is to exploit existing demand IT SP Margins are result of value-cost trade-off Volatile economic conditions Unpredictable Technology trends
Nexus of Forces : SCAM

Evolving IT Profession
Skills for Digital age 9

Market - Volatility

Skills for Digital age

10

Understand Hype Cycle (1/2)

Skills for Digital age

11

Understand Hype Cycle (2/2)

Market Response

Skills for Digital age

12

Emerging Tech. Hype Cycle - 2012

Skills for Digital age

13

Cloud Tech - Hype Cycle 2012

Skills for Digital age

14

Identify Disruptors & Enablers

Enabler Finding the Face of Your Data Gamification Goes to Work Reinventing the ERP Engine No Such Thing as Hacker-proof The Business of IT

Deloitte Report

Skills for Digital age

15

Nexus of Forces - SCAM

Skills for Digital age

16

IT Profession is rapidly evolving

Past Technical solution provider

Present

IT (Information and Technology) doesnt just support business - it powers business

A business focussed profession, with a base of both technical and business competencies; a transformation partner with business

Future

Skills for Digital age

17

Skill Categories

Technical Skills - Learning & Applying Domain Skills Gained through work Transferable Skills Nurtured

Skills for Digital age

18

Technical Skills - SFIA

Developed in UK, but used worldwide
http://www.sfia.org.uk/

Seven levels
Level 1: New entrant Level 5: Senior professional Level 7: Director

At different levels
Basics of additional knowledge categories should be learned Greater depth in certain categories needed
Skills for Digital age 19

SFIA Knowledge Categories

1-21 Strategy and architecture Information, Business/IT, Technical 22-31 Business change implementation and management Project management, business analysis and modelling 32-48 Solution development and implementation Systems development (requirements; software/network/data design; programming; safety engineering; information content authoring; testing) Human factors (ergonomics, usability requirements and evaluation) Installation and Integration (installation, porting, decommissioning) 49-66 Service management Service strategy (IT management, financial management for IT, capacity and availability management Configuration, change and release management Service operation (system software; security; support of applications, network, database; service desk and problem handling) 67-82 Procurement and management support Supply, quality, resource and learning management 83-86 Client interface: Marketing and client support

Skills for Digital age

20

Seoul Accord - Expected Graduate Attributes

1. Academic Education 2. Possess knowledge for solving computing problems Computing fundamentals, math, science, domain knowledge 3. Ability to analyse complex computing problems 4. Ability to design and develop solutions Systems, components or processes Consideration of public health, safety, culture, environment 5. Ability to create, use and adapt modern computing tools 6. Ability to work both in teams and individually As a member or leader, and in a multidisciplinary context 7. Communication skills (written and presentation) 8. Professionalism 9. Understand and commit to principles of ethics 10. Commitment to life-long learning
Skills for Digital age 21

Transferable Skills
Management of learning Teamwork Oral communication Writing Information accessing Critical thinking / analysis Numeracy Information technology

Skills for Digital age

22

E.g. of Transferable Skill

Oral Communication
Understanding instructions Making notes from presentation Assessing persuasive language Recognise feelings of others* Conveying information clearly Explaining own opinions Exchanging ideas Preparing presentation Using visual aids Delivering presentation Taking into account other peoples perspectives*

Skills for Digital age

23

Professional bodies (e.g. IEEE)

It all depends on what you make of them!

Skills for Digital age 24

IT Skills and Certifications

Skills for Digital age

25

Power of Certifications

Skills for Digital age

26

The CSDA and CSDP certifications: IEEE Computer Society

CSDA - Certified Software Development Associate http://www.computer.org/portal/web/csda/home Designed to be passable by a recent grad who has studied a few software engineering courses Suitable for CSI, SEG and CEG grads Outline of topics and sample questions: http://www.computer.org/portal/web/csda/sampletest CSDP - Certified Software Development Professional http://www.computer.org/portal/web/certification Designed for a professional with several years software development experience Both are international and exam based Both based on the Software Engineering Body of Knowledge SWEBOK (discussed in coming slides)

Skills for Digital age

27

Software Engineering Body of Knowledge - SWEBOK

An IEEE Computer Society effort: http://www.swebok.org Basis for Certification, Curriculum Development and US Accreditation

Knowledge areas Requirements Design Construction (detailed design) Testing Maintenance Configuration management Software Engineering management Process Tools and methods Quality The upcoming version will have: Engineering economics Computing foundations (core computer science) Mathematical foundations (discrete math and statistics) Engineering foundations (cost benefit analysis, etc.)

Skills for Digital age

28

Career Path - InfoSec

Skills for Digital age

29

Vendor Based Certification Paths

Skills for Digital age

30

Build Strong Competency and Skill

Skills for Digital age

31

Markets Competition
Conventional logic Blue Ocean Logic

Compete in existing market space Create uncontested market space Beat the competition Make the competition irrelevant Exploit existing demand Make the value-cost trade-off Align the whole system of a strategic firm's activities with its choice of differentiation or low cost Create and capture new demand

Break the value-cost trade-off

Align the whole system of a firm's activities in pursuit of differentiation and low cost VALUE INNOVATION!!
32

Skills for Digital age

Blue Ocean Strategy

Reconstruct Market Boundaries overcome believes

Reach Beyond Existing Demand go for uncontested space

COST

Get the Strategic Sequence Right value [innovation] first.

VI VI
VALUE

Skills for Digital age

33

Four Actions to create Economic Winners

Raise
What factors should be raised well beyond the industry standard?

Eliminate
What factors should be eliminated that the industry has taken for granted?

Create
What factors should be created that the industry has never offered?

Reduce
What factors should be reduced well below the industry standard? Skills for Digital age

34

Creating Economic Winners

those that encourage and combine a strong academic sector with business and technological innovation will emerge as winners Will Hutton - Guardian

Take a Bow
Skills for Digital age 35

Bibliography
http://www.footepartners.com/fp_pdf/FooteNewsrelease_4Q 12ITSkillsTrends_01222012v1.pdf (Salary Surveys) http://www.deloitte.com/view/en_US/us/Services/consulting /technology-consulting/technology-2013/index.htm (Technology Trends) http://www.gartner.com/technology/research/top-10technology-trends/ (Technology Trends) Blue Ocean Strategy (Book) Career Maps - www.bcs.org
Security Certifications Attached

Skills for Digital age

36