SELF- DEVELOPMENT

TIPS
Be proactive
Begin with end in mind
Put first thing first
Think win-win
Seek first to understand, then to
be understood
Synergise
Sharpen the saw
Be proactive
Not just react on what is happening around
Inculcate forward thinking
Anticipate
Plan
Expand boundaries
Act
The game of nine dots
to explain
proactive thinking
Connect all nine dots
by drawing four straight lines
without lifting your pen
Begin with the end in mind
Develop vision
Formulate mission statement
Set goal
Sub-divide goal into objectives
Plan activities to achieve objectives
Act
SMART OBJECTIVES







































































































Short
Measurable
Action oriented
Realistic
Time bound
Put first thing first
Urgent Not urgent

Important
Not
important
An adaptation of the Jo-Harry window
Put first thing first
Emphasis on
Planning

Relationship management

Prioritization

Eliminating the redundant and
unproductive practices
Think Win-Win
Work in team
Help others speak out
Help others develop
Help others contribute
Develop relationship
Do not try to win at the cost of
others, let others win and you win
in the process
+You win, others lose
+You lose, others win
+You lose, others lose
+You win, others win
Win - Lose
you vs. me
victory or defeat
personalized
narrow viewpoint
poor listening
judgmental
independent of each other
closed-minded
positional
compliance
Win Win
lots of options
explore interests
interdependent
relationship focused
process valued
de-personalized
mutual air time
active listening promoted
Seek first to understand, then to be understood: 10
Commandments for active listening
O Stop talking
O Put the speaker at ease
O Show you want to listen
O Remove distractions
O Be patient
O Manage your anger
O Go easy on argument and criticism
O Empathize
O Paraphrase
G Ask questions
Communication Spoilers
Criticizing
Name-calling
Diagnosing
Praising
Evaluatively
Ordering
Threatening
Moralizing
Excessive/
Inappropriate
Questioning
Advising
Diverting
Logical Argument
Reassuring
Shift your internal stance from I
understand to
Help me understand. everything
else follows
from that.

- Source Unknown
Shift
Judgement to Curiosity
Instead of asking
yourself...
How can they think
that!?
?
Ask yourself...
I wonder
what
information
they have that
I dont?
Active Listening
Listening doesn't mean sitting still with your mouth
shut.

It is an active process that requires us to participate
burn some calories!

To fully understand another person we usually have
to:
prove our understanding;
ask questions; and
give feedback.

Active Listening Techniques
Encouraging
Paraphrasing
Empathizing
Open Questions
Reframing
Summarizing
Syenrgise
Work in unison with others
Encourage open discussion
Encourage positive ideas
Brainstorm
Develop synergy

Sharpen the saw
Follow principle-centric paradigm
Reflect
Retrospect
Self analyze
Modify
Improve upon

PERSONALITY WINDOWS
Known to Self Unknown to Self
Known to Others
Unknown to Others
OPEN
DARK
BLIND
HIDDEN