Communication for

Personality Development

Andhra Bank Staff College

13-05-2009

S.Vijay Kumar
Asst.Professor- HR &OB
GITAM University Visakhapatnam
vijays@gitam.edu
http://www.gitam.edu
 CIMI
About me…
• 11 yrs Teaching ,Training Consulting
• Trainer of Trainer for ILO- APSBP IPEC
• Corporate Trainer for ITC, Canara Bank,
GVMC, Steel Plant, Coke, BHPV, Indian
Navy, Rail Calcining, Indian Railway
Waltair Division
• Visiting Faculty. Andhra Bank, ICFAI, IIAM
• Consultant for CORD – Centre for
organsiational research and design
Viskhapatanm
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 Contents of the CIMI
Presentation
• Motivation to work
• Activity
• What is
Personality?
• Johari’s Window
• Communication
with the Self
• Tips for
Communication

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Why Do People Work?
• Extrinsic Rewards
• Intrinsic Rewards
• Personal Identity
• Social Lives
• Status
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Motivation to Work
• Satisfaction on the job
• The job itself
• Variety
• Influence over others
• Supportive relationships
• Useful feedback
• Opportunities offered
• Clear and consistent rules
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 CIMI
About me ?
• Write 6-8 adjectives about you
• Write 4-5 adjectives about you by your
friends
• Write 2 thoughts about society/Indian
culture
• Write some feelings about your Spouse /
Friend ( M/F)
• Write 4 thoughts about your immediate
Boss
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 CIMI
Personality
• Is made up the characteristic patterns of
thoughts, feelings, and behavior that
make a person unique
• Arises from within the individual and
remains fairly consistent throughout life.
• Identity of the person
• Sum total of what you stand for
All your shades

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 Personality from inside & CIMI
outside
• From the inside:
– This is the person you think you are
– Defined by your hopes, dreams,
aspirations, goals, and intentions
• From the outside
– This is your reputation
– The person others think you are

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Manifestation of Personality
• Personality not only influences how
we react to our environment, it also
causes us to behave in certain ways
• Our personalities are demonstrated
through our behavior, thoughts,
feelings, and interactions with others

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 CIMI
The desired personality
• Should conform to your model of
self-esteem
• Should give you the legitimacy
through social recognition
• Should be enduring
• Should be seen as a valued entity by
others

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 Scope of Personality CIMI
Development
• To reduce the gap between what you
are and what you want to be
• This requires a continual
communication with the others and
with your own self

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 Johari’s Window CIMI
(Joseph Luft and Harry Ingham)

•I Know •I know
•Others know •Others don’t know
Open Hidden

•I don’t know •I don’t know

•Others know •Others don’t know
Blind Unknown

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I know and others too know
• This is the open side of my
personality
• Let me get a feedback on
how it is perceived

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 I know but others don’t CIMI
know
• This is the hidden side of my
personality
• Let me bring it out if I sincerely
believe in its worthiness
• Let me work on it till it is no more an
embarrassment to me
• The communication process itself
helps me to bring these aspects out
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 I don’t know but others CIMI
know
• I am blind to this part of my personality
• It is most likely a weak spot which is
either
– Exploited by others
– Tolerated by others despite its negativity

• Solicit communication about it both

directly and indirectly
• As ones level of confidence and self
esteem develops, one may actively invite
others to comment on one's blind spots.

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 I don’t know and others don’t CIMI
know too
• This is the unknown part of my
personality
• Will be revealed when situations
develop
(e.g.: Your character in adversity)

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 CIMI
Enlarging the open quadrant
• Self-disclosure: A give and take
process between me and the people
• As I share something about myself
and if the other party is interested in
getting to know me, they will
reciprocate
• An interaction between two parties
can be modeled dynamically as two
active Johari windows
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 CIMI
Some communication tips
• Be a patient listener
• Know the games being played if any
• Understand body language
• Read between the lines
• Work upon the feedback
• Communicate the corrective actions you
have taken
• Come out as a genuine person
• Relate from a position of strength, not
duress

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Hold the Important ball rotate the others
CIMI

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Thank You
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