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Dell SWOT analysis 2013

Company Background
Name Current CEO Revenue Profit Employees Competitors Dell Inc. Michael Dell $ 63.07 billion (2012) $ 3.49 billion (2012) 110,000 Apple, Samsung Electronics, Lenovo, HP, Sony, Fujitsu.

Strengths
1. Brand name valued at $7.5 billion 2. Product customization 3. Environmental record

4. Competency in mergers and acquisitions


5. Direct selling business model

Weaknesses
1. Commodity (computer hardware) products 2. Poor customer services 3. Low investments in R&D

4. Weak patents portfolio


5. Too few retail locations 6. Low differentiation

Opportunities
1. Expand services and enterprise solutions businesses 2. Obtain more patents through acquisitions 3. Strengthen their presence in emerging markets

4. Tablet market growth

Threats
1. Growing demand for smartphones and tablets 2. Profit margin decline on hardware products 3. Slowing growth rate of the laptops market

4. Intense competition

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