Influence of Trainer Characteristics on the performance of Employees in Training

Training & Development

TRAINING

If you think education is expensive, try ignorance. Derek Bok

Change before you have to. Jack Welch No matter how good you get you can always get better and thats the exciting part. Tiger Woods

WHAT ARE THE COMPONENTS OF TRAINING??

Trainer

Trainee

Organization

WHY IS IT NEEDED??
Training and development are integrated elements of corporate human strategy

The four pillars of this strategy:

entry-level recruitment of the best and the brightest; training for skill building; career broadening to develop versatility and to help nurture future leaders; and providing a positive work environment that helps to win the commitment of career employees

PRINCIPLES OF TRAINING
Training can be handled as an event sponsored by a unit, district, or council, and often involves training teams with several members

Training includes teaching, coaching, critiquing, and mentoring, and most trainers perform all (or at least some) of these tasks.

Training can be handled as a one-on-one activity or as self-instruction, depending upon particular circumstances.

Not everyone is cut-out to be a trainer. A good trainer has specific skills and qualities that distinguish them from others.

As trainers we should all be committed to continuous improvement.

EMERGING TRAINER ROLE

Constantly being in touch with employees and work processes and be aware of their skill needs.

Knowing more and more about peoples learning styles.

Guiding executives in establishing strategic directions for the organization.

Training line managers how to train.

Facilitating process improvement and/or teaching line managers how to do it.

Acquiring in-depth knowledge of the organization and its mission/goals.

EMERGING TRAINER ROLE

Knowing information technology and explore the use of electronic training opportunities

Facilitate problemsolving teams.

Help trainees to think over their jobs.

Entrench training as an integral activity in the organization

Help managers to think through performance and solve them either through training or otherwise.

New Skill Requirements

PRIMARY RESEARCH
Tool- Questionnaire

Sample Size-35

RELATIONSHIP OF TRAINER AND TRAINEE

Trainer

Good performance
Trainee

SECTION I

FOR YOU AS A TRAINEE, WHAT IS THE LEVEL OF IMPORTANCE OF THE BELOW TABULATED PARAMETERS OF A TRAINER,
very imp 27 imp not imp

17 15 13 12 10 13 12

7
5 3

Know their subject Are non-judgmental matter

Are lively enthusiastic & original

Use a variety vocal qualities

23

very imp

imp

not imp

22

16 14 12 9 7 5 10 9

8 5

Illustrate their points

Understand Group Dynamics

Are inclusive

Make their remarks clear & easy to remember

SECTION II

DOES IT IMPACTS YOUR TRAINING IF THE TRAINER

Trainer is not flexible
no 32%

Trainer is not open to new ideas

no 24%

yes 68%

yes 76%

Trainer is hasty
no 38% yes 62%

DOES IT IMPACTS YOUR TRAINING IF THE TRAINER

Trainer is not receptive to feed back
no 21%

Trainer is stern
0% no 13% yes 79%

0%

yes 87%

SECTION III

5 IMPORTANT CHARACTERISTICS OF A TRAINER

25 22 20 20

18
15 10 8 7 16 14 11 9 6 6 11

15
10 5

2
0

THE ULTIMATE TRAINERS FEEDBACK ANALYSIS

Primary Research
Tool- Questionnaire

Sample Size-47

PARAMETERS

BODY LANGUAGE

VISUAL AIDS

DELIVERY

AUDIENCE PARTICIPATION

TECHNICAL COMPTENCE

DELIVERY
32 29 29 30 24

27
23 18 16 13 10 11 7 8 6 2 Q1 Q2 Q3 Q4 Q5 Q6 Q7 15 15

BODY LANGUAGE 35
33
30

6 6

11 6

Q1

Q2

Q3

AUDIENCE PARTICIPATION
31 27 21 22 20 22 29

15 9 7 4 5 5 4 Q1 14

Q2

Q3

Q4

Q5

VISUAL AIDS
30 27 31 30

28

19 14

15
13

16

17

11 8 6 9

4
1 Q1 Q2 Q3 Q4

Q5

Q6

TECHNICAL COMPETENCE 27
25
21 18 19 24

28

14

5 2 Q1 3 2 Q3 Q4

Q2

Conclusion

TRAINERS REQUIRE TRAINING TOO. NO ONES PERFECT !!!