Problem Framing

Area Chair: Dr. Himanshu Choudhury Module Leader: Prof. Sumit Rastogi Tutor: Prof. Ferojuddin M A Khan

Module Pre-requisites

A general level of proficiency in all courses, in particular courses such as Understanding Job Market, Global Macro Economy, Customer, Operations Engine, Sourcing and Managing Fund, Competitor.

Module Learning Outcomes At the end of this course, it is expected that students will be able to: Structure unstructured business problems View problems through multiple lenses Understand how assumptions, biases affect decision making include emerging new opportunities and trends in problem framing apply academic tools and techniques widely used by industry, government departments and not for profit organizations for problem framing and solving

Module Readings It is important that you read widely for this course, to remain abreast of latest developments in the field of Business management with special reference to socio, economic and regulatory aspects. Main Texts HBSP Course Pack Reference Books None in specific

Websites/videos Watch video Steve Jobs I Hired the Wrong Guy (YouTube)
Decision Trees

Why We Must Ration Health Care, New York Times

Session Reading No. Type 1 1 2 3 7 Essential Essential Essential Essential Desired

Product Number

Product Title

Author(s) John S. Hammond, Ralph L. Keeney, Howard Raiffa Bindhan L. Parmar

7951BC-PDF- How to define the decision problem to solve the ENG right problem UV6400-PDFHow to better frame problems ENG 6334BC-PDFThe framing challenge: What is the real Problem? ENG

R1007M-PDF- Are you ignoring Trends that could shake up your ENG Business?
609066-HCBDesign Thinking & Innovation at Apple ENG 3258-PDF-ENG Harrington Collection: Sizing up the Active Wear Market

Elie Ofek, Luc Wathieu Stefan Thomke, Barbara Feinberg Richard S. Tedlow, Heather Beckham R Chandrasekhar, IIM Bangalore Robin Cooper and Robert S. Kaplan, Jeanne M. Liedtka, Carl Garrett, Vikas Chawla,James Wininger Sherwood C. Frey Ralph L. Keeney, Howard Raiffa, John S. Hammond

12&13 Case 13 12 17 18 20 22 Case Essential Desired Desired Desired Essential

W11084-PDFMercedes Benz India ENG 88503-PDFMeasure Costs Right: Make the right decisions ENG UV0842-PDFScenario Planning ENG UV0431-PDFWhat If ...? ENG R0601K-PDFHidden Traps in Decision Making (HBR Classic) ENG

R0506C-PDFStrategies That Fit Emerging Markets ENG

Tarun Khanna, Krishna G. Palepu, Jayant Sinha

Assessment Plan

Group Case Analysis & Presentation (10 marks) Group Presentation ( 10 Marks) Individual assessment (10 marks)

Assessment Map

This table shows main assessment methods which are used across module and its stages: Methods of Assessment Notes: A1: Individual test/ Assignment A2: Group Assignment/ Project A3: Open Book Examination A4: Close Book Examination A5: Group Presentation A6: Group Case Analysis
Modu le PF A1 * A2 A3 A4 A5 * A6 *

Teaching Map
This table shows main delivery methods which are used across module and its stages: Methods of Delivery Notes: T1: Lectures T2: Seminar/ Tutorials T3: Live Projects & Presentations T4: Case Discussion T5: Guest Lectures/ Industrial Visits T6: Lab Session
Module PF T1 * T2 T3 T4 * T5 * T6 *

Curriculum Map This table shows the main learning outcomes which are developed and/or assessed in this module: Methods of Delivery Notes: L1: An understanding of organizations, their external context and their management. L2: An awareness of current issues in business & management which is informed by research & practice in the field. L3: An understanding of appropriate techniques sufficient to allow investigation into relevant business & management issues L4: The ability to acquire & analyze data and information. L5: The ability to apply relevant knowledge to practical situation. L6: The ability to work & lead effectively in a team based environment. L7: An improvement in both oral & written communication skills. L8: Be cognizant of the impact of their individual & corporate actions on society and recognize ethical business practices. L9: Be sensitive to the social economic and environmental responsibilities of business.

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