Hr Role

Different roles of HR
 An advisor – To the line/ organization
 A partner – Helping develop solutions
 A guardian - Of policies & practices
 A leader – In creating change
 A representative - Employee’s views
Step 1 : Establishing HR’s Role
 Strategic
 Legal Strategic
 Operational
Business
Consultant
Partner

Control Advise

Policy Administrative
Policeman Support

Tactical
 Hr contribution into 3 roles

 Strategic – Change , Innovation ,

Diagnostic
 Legal – Law – Macro & Micro , Audit
 Operational – Recruitment, Training,
Compensation, Attitude surveys,
Consultative forums
 Alignment with corporate Life Cycle
Productivity

Maturity
Decline

Growth

Startup

Time
 Challenges in roles

 Strategic versus Operational

 Employer versus Employee
 Corporate conscience versus team
member
 Corporate policeman versus Operational
player

Hence need for a balance

 Achieve alignment - By
 A match with the stage of business
development – Start up- Growth – Maturity
– Decline
 Alignment with business market focus –
(Porter)
- Differentiated approach ( Product
innovation) – Empowerment, reward
risk taking
- Cost reduction - Optimal resourcing
- Quality enhancement – Encourage
personal development, lifelong,
Continuous improvement,
Structure - Structurally determined
HR role

 Single product – Unsystematic

 Vertically integrated – Functional
 Holding company – Decentralized
 Multi-divisional – Integrated
 Internationally diversified – Co-
ordinated
 HR – strategic orientation

 Business Partner
 Consultant
 Policy policeman
 Administrative support
 X axis – RHS – advise LHS – control
 Y axis – Top Strategic
 Bottom - tactical
 Roadmap
 Establish needs & interests of various
stakeholders
 Recognize, resolve differences
 Clarify type of hr support
 Discover views within hr of what its contribution is
 Determine the activities that the function should
cover
 Clarify roles of line and HR
 Fix structure to deliver
 Staff the function
 Establish monitoring systems to meet objectives