SAP In Novo Nordisk Pharmaceutical

Manoj Kumar Dhanesh Kumar Naveed Ansari

About Novo Nordisk

Novo Nordisk is a Multinational Company Headquarter Denmark International Offices in 75 countries Workforce More than 33,900 employees (October 2012) Approximately 43% of employees are located in Denmark (14,642) 57% in rest of the world (North America: 5,403, Japan & Korea: 1,075, International Operations: 4,998,China: 3,956, Europe: 3,896.

About Novo Nordisk

Workforce Ratio 37% in international sales & marketing 27% in production 18% within research and development 18% in administration Diabetes Care Growth hormone therapy Hormone replacement therapy Haemostasis management $ 19,845 in Million $ 66,346 in Million

Product areas

Q3 sales Annual sales

Systems Applications and Products in Data Processing (SAP)

ERP (Enterprise Resource Planning) is a concept and SAP is a ERP tool (software)Where the information flow from one function to another is integrated very tightly. SAP is Enterprise software develops ERP solutions to be used by companies to manage business operations. Other ERP's in market are BAAN, JD Edwards, ORACLE ERP, MFG PRO

Cross Functionality
It is a technique that cross the boundaries of traditional business functions (such as marketing and finance), in order to reengineer and improve vital business processes all across the enterprise. These functions are neither completely dependent on each other nor completely independent of each other.

Novo uses SAP

Currently Novo uses four modules of SAP Finance, HR, Logistics and Accounts It allows fast communication, cost efficiency and effective outcomes It also uses other systems like, ACS and TIS.

Finance
Budgeting and Planning
Approval of Projects Collaboration with other departments e.g. Accounts

Communication with Head office for financial reviews of company

Accounts
Cash Management, A/C Receivables, A/C Payables and other cash related functions All transactions are posted on system, making it easy for planning. Any crucial payment is posted on system for approval. If it is below Rs 50,000 HOD can approve it otherwise it is directly sent to CFO.

Logistics
It is continuously in contact with head office. It is in continuous collaboration with finance and accounts department. Order is placed through system

All documentation and status is posted on system for review from head office

Human Resource
Maintains separate account for each employee in system. Each employee has separate ID in system and profile includes their JD and daily tasks and assignments. Salaries are updated monthly, finance approves and Accounts disburse it.

Advantages of SAP
Enhance Efficiency and Quality in work performance. Allows easier global integration Time and Costs Saving Reduce error chances Enhance Security Enhance Operational Activity Superior Service & Customer Caring Cross Functionality Work Remotely

Disadvantages of SAP
High costs. you will spend a lot of money in licenses High Consulting Fee at the time of infrastructure Lack of Flexibility and lack of speed due to Java applications. It is not user friendly due to Rich internet applications are not supported by all browsers Demanding expensive servers Implementations have a risk of project failure

Time Information System

System runs on Biometric Attendance Machine. Same as DAR in SZABIST. Records employees Entrance and outgoing time. It is only in use of HR department

Access Card System

For security and safety, access card is used to open the main door to office. It is give to all employees in organization.

Virtual Private Network

Organizations connection is secured by hardware VPN from Cisco. Access to SAP is VPN secured, because SAP has global presence in all the Organizations regional offices throughout the globe.
An employee will need a VPN code to connect to system, if he/she is working from home or some other place

Sales Reporting System

All sales persons working in country are given PDAs of Samsung. Salespersons save all orders, input from doctors and competitor intelligence in PDAs. All the updates from PDAs are transferred to company and all updates from company are transferred to PDAs.

Novo is using NEST, which synchronizes PDAs with central system.

Learning
IT plays a supportive role in business operations
Practical implementation of various concept studied in course. E.g. VPN, Extranet and Intranet etc Also, these systems provide business with cost efficiency, competitive advantage and smoother operations.

ANY QUESTION.