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Case Analysis 2 of
Case Analysis 2 of
Session 11
Case Analysis
A Video-Lecture by the Institute of Public Development and Management Studies at the Ethiopian Civil Service University
Contents
Definition of a case Benefits of case analysis Approach of case analysis Presenting case analysis
Guiding questions
What is a case analysis What are the benefits of analyzing a case How to analysis a case What is format of case analysis report
Case Analysis
What is a 'case'? Case is a narrative, situation or statement that present unresolved and provocative issues, situations or questions A case is a scenario that gives the students the opportunity to identify problems and recommend a course of action in a real situation.
List all indicators (including stated "problems") that something is not as expected or as desired Ensure that symptoms are not assumed to be the problem (symptoms should lead to identification of the problem).
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Synopsis One to two paragraphs in length Briefly identify the major problems facing the manager/key person Summarize the recommended plan of action and include a brief justification of the recommended plan
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Statement of the Problem State the problems facing the manager/key person Identify and link the symptoms and root causes of the problems Differentiate short term from long term problems Conclude with the decision facing the manager/key person
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Causes of the Problem Provide a detailed analysis of the problems identified in the Statement of the Problem In the analysis, apply theories and models from the text and/or readings Support conclusions and /or assumptions with specific references to the case and/or the readings
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Identify criteria against which you evaluate alternative solutions (i.e. time for implementation, tangible costs, acceptability to management) Include two or three possible alternative solutions Evaluate the pros and cons of each alternative against the criteria listed Suggest additional pros/cons if appropriate
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