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KIMBERLY CLARK VIETNAM

ERP IMPLEMENTATION

Content

Situational analysis
ERP implementation and Critical problems

Recommendations and action plans

Company background

I. Company Background
Founded in 1872 A global health and hygiene company. 4 business segments: Personal care, consumer Tissue; KC

Professional and Health Care with well-known brand (Kotex, Huggies, Kleenex)

I. Company Background

It provides products and the solutions to make

people lives better.

KC s management believes that product

innovation, effectiveness response to competitive challenges, lead in market shares, control costs, and material risk management are important to the long term success of the corporation. cost reduction plan.

From 2006,run the progress implementing strategic

Kimberly Clark Vietnam

founded in 2000 One mill in Vietnam Singapore Industrial Zone, Binh Duong province. 3 categories: Feminine care, child care, tissue. 5 major sections: Sales, Marketing, Finance, Human Resource and Product Realizing profit from 2006 and became to one of strongest companies in the market. In July 2006, KC started project called SPEED.

II. ERP- Enterprise Resource Planning

ERP- Enterprise Resource Planning:

A organizations management system

Using software integrates all facets of an operation, including development, manufacturing, sales and marketing.

Advantages

Disadvantages

Integrated information

Expensive to procure

Increase data security and accuracy

Highly complex

Evaluate ERP Implementation

Success
1. Time saving 2. Cost saving and improved product quality 3. Improved communication and collaboration

Failure
1. No improvement in some department

2. Increased workload
3. Risk of mismatch

Critical problem
ERP project is not implemented appropriately Limited human resources, budget, time inadequate training Ineffective communication between staffs and top management Risk of mismatching between modules and business processes from different departments

SWOT ANALYSIS

Strengths
Highly reputable brand name and image. Diversified business portfolio

Weaknesses
Lack of scale in comparison with the larger companies in the industry.

Lack of control over raw materials prices

Weak internal communication system

Opportunities
Customers high demand for green products Successful implementation of ERP will increase companys competitiveness

Threats
Strong competitors (proctor & gamble, Johnson & Johnson, etc.)

Low economic condition

Fail in implementing ERP will adversely affect the company

Option 1: Pay work overloads

Option 2: Dedicate- Cover

Option 3: Hiring temporary workers

Option 4: Do the best you can

Recommended Option

III. Recommendations
1) Change to option 1 2) Training and Encouraging Employees to use ERP system 3) Encourage communication in the workplace
especially between staffs and top management and headquarter

IV. Action Plan

Training Employees to use ERP system
Project team Clerical staff and Decision makers

Additional course

Action Plan
Improve communication in the workplace
especially between staffs and top management and headquarter

 Step 1 Schedule regular staff meetings Step 2 Write weekly staff bulletins or email messages

Step 3
Listen to the concerns and suggestions of all employees. Step 4 Communicate clearly top expectations, instructions and assignments of top management

 Step 5 Schedule team building activities with all staff members Step 6 Create a communication center or notebook for the staff.