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CH16:Managing: A Competency Based Approach, Hellriegel & Jackson
CH16:Managing: A Competency Based Approach, Hellriegel & Jackson
Susan E. Jackson
John W. Slocum, Jr.
MANAGING: A COMPETENCY
BASED APPROACH
11th Edition
Chapter 16—Communicating
Effectively
Prepared by
Argie Butler
Texas A&M University
Learning Goals
Relevancy
Focus Repetition
Japanese Scandinavian
Korean Swiss
Chinese German
High Context Low Context
Chapter 16: PowerPoint 16.14 (Adapted from Figure 16.3)
Contents thought Brief as possible
out ahead of time
Relevancy
Carefully Prepare draft
organized. Important and then polish/
points first revise; prepare
summary with long
1.
2.
3.
messages
Chapter 16: PowerPoint 16.15
Path a message follows from the sender to the
receiver
Helpful
Well timed Not overwhelmed