Professional Documents
Culture Documents
Line & Staff
Line & Staff
2
3
Introduction
4
Line Manager
LINE
MANAGER
Excellent
6
Staff Manager
A manager without the authority
to give orders down
the chain of command
(except in his or her own
department); generally
can only assist and advise
line managers in specialized
areas such as human resources 7
management
Accounting Hum
g an
eri n Res
our
i ne ce
g Ad
En vi
sor
STAFF
MANAGER
Excellent
8
Staff
9
My personal view: Staff positions, like viruses,
are necessary but you need to keep them under
control. 10
11
Line and Staff Functions
Line functions Staff functions
Manufacturing Finance & accounting
Purchasing Human resources
Customer support Corporate
General Management communications
Training
12
Types Of Staff
General Staff
14
PER
SO
NAL
STA
FF
service.
GE
NE
RAL
STA
FF
17
Line & Staff Authority
See…
18
Functional
Authority
Concurrent
Authority
r i t y
th o
f f Au
-St a
Control
i n e
Authority L Splintered
Authority
Administrative
Authority
19
Concurrent Authority
28
Resolving Line-Staff Conflicts
29
3 Main
Resolves
are:-
31
Questions…
? 32