Demand Forecasting

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Demand Forecasting

Demand Forecasting
Pivotal to operations demand management and PSI planning An unbelievable amount of information exists

Multiple methods always deepen understanding and lower risk. Precision is usually more apparent than real
Goal: get close and have contingency plans

Forecasting Approaches
Statistical analysis
Regression, Time Series, etc.

Market research Conceptual models

Expert judgment
Complementary not mutually exclusive

Qualitative
Judgment
Qualitative Methods
Used when situation is vague & little data exist
New products New technology

Quantitative
Numbers
Quantitative Methods
Used in stable situations when historical data exist
Existing products Current technology

Intuition, experience e.g., Internet sales

Math / stats techniques e.g., color televisions

Demand Forecasting
Judgment Numbers Qualitative Quantitative

Top-down

Disaggregate

Model

Bottom-up

Roll-up

Extrapolate

Demand Forecasting
Judgment Numbers Qualitative Quantitative

Top-down

Disaggregate

Model

Bottom-up

Roll-up

Extrapolate

Top Down Disaggregation

Industry Category Product Item

Top Down Disaggregation

Industry Company Product Item

Tyranny of 100
Share gains must come at the expense of specific competitors (who are very likely to retaliate)

Which competitor(s)? Why? How?

Demand Forecasting
Judgment Numbers Qualitative Quantitative

Top-down

Disaggregate

Model

Bottom-up

Roll-up

Extrapolate

Bottom-up Aggregation
Item

Customer 1

Customer 2

Customer 3

Item

Item

Item

Demand Forecasting
Judgment Numbers Qualitative Quantitative

Top-down

Disaggregate

Model

Bottom-up

Roll-up

Extrapolate

Time Series Analysis


80 70 60 50 40 30 20 10

Actual

Projected

10

Years

Time Series Analysis


Analogous Products
80 70 60 50 40 30 20 10

New Product

Analogous Product

10

Years

Demand Forecasting
Judgment Numbers Qualitative Quantitative

Top-down

Disaggregate

Model

Bottom-up

Roll-up

Extrapolate

Intent Translation Model


ILLUSTRATIVE L TRANSLATION PROSPECTS PERCENT WEIGHT PROFILE BUYERS Definitely Probably Might or might not Probably not Definitely not 90% 40% 10 % 0 0 1 0% 2 0% 2 0% 1 5% 3 5% 9% 8% 2% 0 0 19%
Source: Thomas, p.206

Linear Regression Model


Shows linear relationship between dependent & explanatory variables
Example: Diapers & # Babies (not time)
Y-intercept Slope

^ Yi = a + b X i
Dependent (response) variable Independent (explanatory) variable

Regression Issues
Illusory correlation
No cause and effect

Meaningless coefficients
Unexplainable variations

Sequential Factoring
Total TV Households Cable Homes

Wired For Cable


Baseball Fanatics

Cable/ Baseball Population Baseball Pay Per View Market

Premium Service Buyers


* A.K.A. Factor Decomposition, Factor Analysis

For example
How much dog food sold annually in the U.S.?
Express answer in $$$$

Sequential Factoring
How much dog food?
How many people? How many homes? Homes with dogs? Number of dogs per home? Proportion of big & little dogs ? Daily consumption ? (ounces) Ounces per can ? Price per can ?

How Much Dog Food ?


Big Eats Little Eats Dog Food Big/little split

# Big
# Little Dogs / Home Population

# Dogs Homes w/ dogs

Homes People / House % Dogs

Demand Forecasting
Market Factoring
MARKET POTENTIAL MARKET SIZE
MARKET
PENETRATION

SALES MARKET SHARE

Market Forecasting
Time Dimension

Keys to Success
Practical precision
Structured approach Multiple methods

Iterative convergence

Demand Forecasting
General Principles

Errors are a certainty


Aggregate series most stable

Tendency to over-correct (especially short-run)

Demand Forecasting
Market Disaggregation Time Series Analogies Regression Analysis

MARKET POTENTIAL

Bottom-up Composites

MARKET SIZE
MARKET
PENETRATION

Majority Fallacy

SALES
Cannibalization Effect

Diffusion Model Intent Translation A-T-R Model

MARKET SHARE
Value Function Conjoint Analysis Tyranny of 100

Demand Forecasting

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