Organizational change in mobilink

Change come in technology and structure Rebranding. Since merging with the Vimpelcom Group this year, Mobilink has launched a new Urdu-centric brand identity Har Dil. Har Din, with new bolder mark or with a strong and positive outlook from a confident and optimistic leader. Mobilink explains the new brand as a means of coming together as being one. Biggest challenge

What Leader do?

centralize the authority Dictate work methods, make unilateral decisions limit employee participation to some extent. But didn't de motive the employees Give specific guidance on how to accomplish task schedule work to be done Sets challenging goals to perform at their highest level Provide friendly environment atmosphere for work force
design such types of jobs which polish employees skills and talents

Lets subordinates what organization is expected from them,

 The biggest challenge was to communicate WHY the change was necessary. This requires internal communication with employees that not only uses formal means like trainings, policies, and reference guides etc but also uses more informal ways of communication to drive such initiatives successfully.

EMPLOYEE MOTIVATION SCHEMES / INCENTIVES

Mobilink incentive scheme Instinct Rewards Responsibility Recognition Growth and advancement Working condition Affiliation

Extrinsic Rewards
Promotions Merit and seniority bases Associate 3-4 years Specialist 3-4 years Manager 2-3 years Director and chief According to the president decision

Bonuses Annual increments Annual leaves Sick leaves Maternity leaves Cafeteria benefit Education assistant policy Social club membership Provident fund

 Medical entitlement Employee package EOBI: To provide employees with a chance to receive pension after the age of 60 years Contribution from both employer and employee ,about 480Rs , monthly Group life and accidental assurance policy

 Relocation policy

Relocation Assistance

House rent Advance

Real Estate Commission

Hotel Facility

Meal Allowance

One gross Salary

45 % of annual gross salary supported by rental agreement deductible in 12 equal installments.

Reimbursement up to one month house rent allowance (45 % of basic salary) on production of receipt.

10 days for employee, spouse and children

Rs.1000 per adult and Rs.500 per child.

 Business travel policy

LEVEL CLASS OF TRAVEL DOMESTIC President VPs Directors/ Senior Manager (M1) / expatriates. Manager (M2)/ HR executive (S1) Specialist (S2)/ associates Business / Executive Business / Executive Business Class Economy Class Economy Class INTERNATIONAL Business / Executive Business / Executive Business Class Business Class (Flying & transit time rules apply) Economy Class

CURRENT MOTIVATIONAL LEVEL OF MIDDLE MANAGEMENT AND LOWER MANAGEMENT

Middle management motivational factors
1.8 1.6 1.4

Increments/Bonses
1.2 1 0.8 0.6 0.4 0.2 0 Motivational Factors Performance Reward Enviroment Teamwork Feedback Recogination career Growth Emploee basic pay package Mutual Trust Empowerment

 Lower management motivational factors

3.5

2.5

Increments/Bonses Performance Reward Enviroment

Teamwork Feedback

1.5

Recogination
Traning and Development Emploee basic package

Mutual Trust Empowerment

0.5

0 Motivational Factors

 Middle and lower motivational level

90
88 86 84 82 Demotivation 80 78 76 74 72 Middle Lower Motivational Level

ORGANIZATION DEVELOPMENTAL PLAN

The Organizational Development and Talent Management Team is responsible for employee development and organizational capability enhancement initiatives HR department develop employee career development plans in which the HR department predicts the next logical steps for their employees within five years. Training is a planned effort to facilitate employees learning of job-related competencies and overcoming their week points. These include knowledge skills and behaviors that are critical for successful job performance.

Training methods
On the job training Special training sessions Team Building Refresher courses

At Mobilink two types of training is done Soft skill training Technical training

Soft skill trainings Conflict management training People related management Communication skills Time management training etc

Technical skills trainings Customer services training Sales related training Marketing and technological training