CORPORATE SOCIAL RESPONSIBILITY

Presented by: JASRAJ SINGH PGRM 48 DEVANSH SHAH PGRM 40

To create value by leveraging our coinnovation network in a manner that has an impact on the customers ecosystem To be among the top 3 companies worldwide by 2011; Culture of accountability, delivering certainty to customers. Their values integrity, leading change, excellence, respect for the individual, and fostering an environment of learning and sharing.

Overview Of TCS
Part of the Tata group, one of Indias largest industrial conglomerates and most respected brands.

Established in 1968 as a division of Tata Sons Limited.

It is an IT services, consulting and business solutions organization Offers a consulting-led integrated portfolio of IT and IT-enabled services delivered through its unique Global Network Delivery Model, recognized as the benchmark of excellence in software development.

TCS has over 276,000 of the worlds best-trained IT consultants in 44 countries.

Corporate Governance Report

Corporate Governance Structure of TCS

SHAREHOLDERS AND OTHER STAKEHOLDERS

BOARD OF DIRECTORS

Audit Committee
Reviewing with the management, external and internal auditors

Remuneration Committee
Responsible for the assessment and recommendation of compensation policy and determination of compensation level.

Shareholders/ Investors Grievance Committee

Redressal of complaints of investors such as transfer or credit of shares, non receipt of dividend,etc

Other Committees
Ethics

and compliance Committee Bank Account Committee Nominations Committee STPI/SEZ Committee Risk Management Committee Health, Safety and Sustainability Committee

Board Composition
MR.R.N Tata Non-Independent, Non-Executive

*Retired as the Director and Chairman of the Company w.e.f. December 28, 2012.

Mrs. Laura M. Cha Independent, Non-Executive Ceased to be the Director of the Company w.e.f. June 29, 2012.

Mr. S. Mahalingam Non-Independent, Executive Retired as the Chief Financial Officer and Executive Director of the Company w.e.f. February 10, 2013.

Board Diversity

Audit Committee
Seven Audit Committee meetings were held. April 23 2012; July 12 2012 September 4 2012; October 19 2012 December 10 2012 January 14 2013 March 11, 2013 Name Mr. Arman Mehta Mr. V.Thyagarajan Dr. Ron Sommer Dr.Vijay Kelkar Mr. Ishaat Hussain Mr. O.P. Bhatt
Independent, Non Executive

Mr. V.Thyagarajan

Dr.Ron Sommer

Dr.Vijay Kelkar Mr. Arman Mehta (Chairman) NonIndependent Non Executive

Mr.O.P .Bhatt

Mr. Ishaat Hussain

Number of Meetings during the year 2012-13 Held 7 7 7 7 7 6 Attended 7 7 6 6 7 6

Ethics and Compliance committee

Prevention of Insider Trading and Code of Corporate Disclosure Practices Applicable to Directors, officers and other employees One meeting was held during the year on January 14,2013

Composition And details

Name Mr .S.Ramdorai

Category NI,NE

Number of meetings held Held 1 Attended 1

Mr .V .Thyagarajan

I,NE

Bank Account Committee

Responsible for approval of opening and closing of bank accounts and to authorize persons.
Independent,Non executive Directors Non Independent Executive Mr.Arman Mehta

Mr.N.Chandrasekaran

Executive Committee
review of the following matters Business and strategy review Long term financial projection and cash flows Senior management succession planning Capital and revenue budgets and capital Expenditure programmes
Prof. Clayton Independent Non Executive Dr.Ron Summer

Mr.Cyrus Mistry (Chairman)

Non Independent Non Executive

Mr.S.Ramdorai

Non Independent Executive

Mr.Chandrasekaran

Software Technology Parks of India(STPI)/Special Economic Zone (SEZ) Committee:

Directors

responsible for approval, from time to time, of registration/ renewal of registration/de-registration of various offices

Independent,Non Executive

Non Independent,Executive

Mr.V.Thyagarajan

Mr.N.Chandrasekaran

General Body Meetings

Annual General Meetings

General Body Meetings Extraordinary General Meetings

Post Ballot

Special Resolutions

Financial Date year 2009-10

2010-11 2011-12

Time Venue 3.30 pm New Marine Lines, Mumbai -20

Alteration of AOA

July 2,2010
July 1,2011 June 29,2012

Disclosures
No materially significant related party transactions which have potential conflict No details of non compliance by SEBI or any other statutory authority Fulfils all requirements as per Clause 49

Subsidiary companies
The Audit Committee reviews the consolidated financial statements of the Company and the investments made by its unlisted subsidiary companies. The minutes of the board meetings along with a report on significant developments of the unlisted subsidiary companies are periodically placed before the Board of Directors of the Company.

Means of Communication:
The quarterly, half-yearly and annual results of the Company are published in leading newspapers in India which include The Indian Express, Financial Express The results are also displayed on the Companys website www.tcs.com
Press Releases made by the Company from time to time are also displayed on the Companys website.

Presentations made to the institutional investors and analysts after the declaration of the quarterly, half-yearly and annual results are also displayed on the Companys website.

Corporate Social Responsibilty

TCS supports local communities and society at large through (i) IT for community welfare, (ii) TCS-Maitree- volunteer corps consisting of TCS employees and their families and (iii) the funding of philanthropic activities. The key focus areas for TCS CSR work are: Health, Education and Environment. The programs they launch and the communities they work with are decided based on the needs of those communities In addition to benefiting the targeted community, their CSR activities have the added benefit of giving volunteer corps meaningful projects into which they can channelize their altruism. Other CSR activities as TCS funded the restoration of some 274 old and rare books totaling over 100,000 pages in the University Library in Mumbai. TCS encouraged womens empowerment, the program has now expanded to childrens education and development of local infrastructure.

A senior executive at the Vice President level is designated as Ethics Counselor. Policies are reviewed from time to time and changes if any are communicated appropriately across the Company. At the Board level, the Ethics and Compliance Committee oversees TCS compliance to the Codes of Conduct to be followed by the Directors, Officers and other employees. Monthly Reports are sent to the Committee on matters relating to the Insider Trading Code and the Code of conduct.

Source: company website

Building and maintaining deep customer relationship is the key to the Companys mission to be a trusted business partner to global enterprises.

By building business units around groups of key clients in each industry vertical and giving end-to-end sales and delivery responsibility to the business head, TCS has ensured high levels of accountability, superior customer service and intimacy.

The Companys continued investments in building full services capability has resulted in a comprehensive ,integrated portfolio of services.

The strategy is finding strong resonance with clients looking to work with fewer vendors, who can offer transformative capabilities, global delivery footprint and time-to-market advantages in addition to optimisation.

The focus has been to create an environment where performance is rewarded, individuals are respected and associates get opportunities to realize their potential. Key achievements during the year were recruitment of 70,400 employees across the world. on-boarding of 32,263 fresh hires from various campuses. achieving the best-in-class retention rate. maintaining uniformly high utilization rate throughout the year

Divisions For CSR

Education (Rs. 17.62 crores)
Adult Literacy Programme (ALP), UDAAN, EMPOWER, Academic Interface Programme (AIP),Advanced Computer Training Centre(ACTC), TCS IT Wiz, Rural IT Quiz, Med Mantra, Tata Medical Centre (TMC), Projects undertaken by CSR TECH Team

Health (Rs. 42.42 crores)

Affirmative Action (Rs. 5.04 crores) Enviornment (Rs. 6.52 crores)

BPO employability Programme, COPA ITI Training

Turtle hatchlings, Supports 270 plant species, Campaign to protect endangered tree species at Yantra Park

Adult Literacy Programme (ALP)

A Computer Based Functional Literacy Programme undertaken in the year 2000 to address the impediments of illiteracy through IT Among the first instances of use of IT core competence for social good in India By using multimedia, the product enables an individual to learn, reading, writing, and solving simple arithmetic problems in 45 to 50 hours.

Graduates of Literacy programme in West Africa

 The programme is available in 9 Indian languages, 2 African languages and Arabic. Since its inception, the ALP has reached 1,93,625 beneficiaries.

In fiscal 2013, literacy was imparted to 11125 people.

During the year, in partnerships with NGOs and academic institutions, 473 trainers were capacity built to conduct ALP programmes in Telugu, Hindi, Urdu, Odisa and Marathi. One stop shop for all information related to the ALP, with provision

for registration, tracking and monitoring of users as well as gathering

feedback

 Hindi ALP was deployed among the jail population in Lucknow and New Delhi. In FY 13, the ALP reach in New Delhi increased from 3 Jails to 10 jails. At Tihar Jail, New Delhi, a total of 300 inmates have been made literate through this programme.

ALP at Womens Jail in Tihar, New Delhi

Project UDAAN
Initiative for increasing employability of Kashmiri Youth Joint initiative between TCS, National Skill Development Corporation (NSDC), Government of India and Special Industry

Initiative
Help Kashmiri youth improve their employability and employment opportunities

TCS is the first organisation in India to sign MOU with NSDC.

The 14 week training programme TCS has conducted two batches of training wherein 96 students graduated and 73 have been offered employment with the Company.

MedMantra

An integrated Hospital Management System along with IT infrastructure including a comprehensive and fully integrated, webbased solution has been provided free of cost to the Cancer Institute at Chennai. FY13 marked the successful implementation of all 17 modules of MedMantra which were transitioned to a support mode. 3,20,000 investigation results were reported and 125000 consultations were performed.

Tata Medical Centre (TMC)

TCS designed and implemented comprehensive Hospital Management System running on a state of art IT infrastructure for TMC, Kolkata.

In FY13, TCS provided TMC with pro bono IT services valued at Rs. 4.2 crores.
Cancer care centre which will promote prevention, diagnosis and treatment, rehabilitation and palliation and research

 It is being established to serve all sections of the Society, with 50% of the beds earmarked for the underprivileged sections. The Institutions mission is to excel in patient service, as well as education and research in the field of oncology. Strategic alliance and assistance from The Tata Memorial Hospital, Mumbai

Services provided:
Diagnostic services Therapeutic services Transfusion Medicines Surgical

Oncology
Therapeutic Nuclear Medicines Advanced Technologies Radiation Therapy Metabolic Imaging

Bone Marrow Transplant

Unit Rehabilitation Preventive Oncology International Patients Services

Projects undertaken
The CSR TECH Team uses technology as a key enabler to assist

and resolve business challenges faced by social organisations while

empowering them to be efficient and accountable In FY13, the team provided end to end consultancy and architected comprehensive solutions for health focussed NGOs such as

Operation Smile Retina India Foundation Childline India Foundation

Volunteering through TCS Maitree

Founded in February 2002 TCS Maitree strives to create a spirit of camaraderie among TCS associates and their families by organising social activities and events TCS Maitree encourages associates and their families to look upon themselves as a part of TCS extended family The initiatives undertaken through TCS Maitree cultivate and propagate volunteer-driven, meaningful activities for associates and their families Human Resources within TCS leads and facilitates all such associate engagement activities and programmes

Objective : To bring TCS associates & their families closer To Encourage hidden aspirations and talents Quiz Workshops on theatre Yoga Origami Flower arrangement Chocolate Making , etc . . .

Socially relevant activities and endeavors

Corporate Social Responsibility:

TCS supports local communities and society at large through (i) IT for community welfare, (ii) TCS-Maitree, our volunteer corps consisting of TCS employees and their families and (iii) the funding of philanthropic activities. The key focus areas for TCS CSR work are: Health, Education and Environment. The programs we launch and the communities we work with are decided based on the needs of those communities In addition to benefiting the targeted community, our CSR activities have the added benefit of giving our volunteer corps meaningful projects into which they can channelize their altruism. Other CSR activities as TCS funded the restoration of some 274 old and rare books totaling over 100,000 pages in theUniversity Library in Mumbai. TCS encouraged womens empowerment, the program has now expanded to childrens education and development of local infrastructure.

TCS Maitree: Maitree was started with an objective of bringing TCS associates and their families closer and making them feel a part of the TCS extended family Soon after, with a view to carry on the TATA tradition of enabling the community, the scope of Maitree was enhanced to include socially relevant activities and endeavors.

Maitree and the TCS Community:

Maitree was established with an intention to strengthen the bond between TCS employees and their families, as well as provide a platform to encourage hidden aspirations and talents. Workshops on theatre, yoga, origami, flower arrangement, chocolate making, and a host of others have allowed the employees to learn and know about things they always wanted to. All in all, Maitree provides everyone at TCS the opportunity to establish relationships that extend beyond work and thereby, help build bonds that makes work so much more fun.

Maitree - Even beyond the TCS Community: In addition to working towards bringing our associates and their families closer, Maitree also strives to enable the development of the society. Of the projects TCS have undertaken include working with the differently-abled, aiding under-privileged children across various schools in Mumbai, and helping rural community in Vazapur. Many programs initiated by Maitree, like employment opportunities for the differently-abled, HIV/AIDS sensitization, peer education, Green Audits to check the excess consumption of energy resources have now been accepted as best practices by the organization.

With the belief that people with disabilities offer incredible reserves of untapped potential and an alternative talent pool, TCS-Maitree has recruited more than 30 differently-abled people in various branches of TCS. The following are some of the roles in which the visually impaired persons are working in TCS:
Infrastructure Services Management BPO processes Learning & Development coordinator Human Resource Manager Global Helpdesk Accessibility testing

Rural Development: Mid-day meal scheme for Balwadi kids Computer literacy program A state-of-the-art science lab TCS-Maitree launched the WEP (Women Empowerment Program) where the women of the village were taught basic arithmetic and created awareness in health and hygiene. More than 25 women from three villages in the area have been trained in embroidery, stitching, and other textile craftwork over the last one year with help from the Women's India Trust. A new Gram Vikas Abhiyaan Kendra was recently inaugurated to facilitate income generation for the women.

TCS-Maitree has also made strides in the area of health, conducting HIV/ AIDS sensitization sessions as well as health check-up camps for the villagers and school children: Thalassaemia Drive HIV AIDS awareness program The highlights of this initiative are:
Commemorating World AIDS Day Red Ribbon distribution at all offices Online Quiz for creating more awareness Removing myths and misconceptions through articles Peer Educator Program - Communicating with associates in their own language, through their 'peers'

Working with the differently-abled people

Employment opportunities for the differently-abled

Aiding under-privileged children Helping rural community in Vazapur HIV/AIDS sensitization Peer education Green Audits

Courses catering to industry requirements Employment opportunities Recruited more than 30 differently-abled people in Infrastructure Services Management BPO processes Learning & Development coordinator Human Resource Manager

Global Helpdesk
Accessibility testing

Wazapur, a Village in Maharashtra TCS-Maitree has been working over the last three years Development Activities in the areas of : Water Supply Illiteracy Women empowerment Basic arithmetic and created awareness in health and hygiene

Trained in embroidery, stitching, and other textile craftwork

Inaugurated Gram Vikas Abhiyaan Kendra Education Mid-day meal scheme for Balwadi kids

Computer literacy program

A state-of-the-art science lab

In a partnership with Red Cross, TCS embarks on periodic blood-donation drives towards the treatment of Thalassaemia.

The focus of the initiative is to treat HIV as a social issue The Highlights of this initiative are : Commemorating World AIDS Day Red Ribbon Distribution at all offices Online Quiz for creating more awareness Removing myths and misconceptions through articles Peer Education Program

TCS is committed to optimize its resource consumption, minimize its ecological as well as carbon footprint with the ultimate objective of decoupling business growth and environmental impact. TCS implemented Environment Policy in December 2009 to formalize key activities designed to minimize our environmental footprint and mitigate the impact in terms of the resources consumed as well as our outputs. The policy is based on the following key pillars:
Climate change mitigation through commitment to reduce GHG emissions and corresponding carbon footprint Green IT Green Procurement Reduce, Reuse, Recycle Resource Efficiency Green Infrastructure Green Buildings

Environmental Target and Performances

Kalinga Park, Bhubaneswar

Greenhouses at Yantra Park, Deccan Park and Shollinganallur; use bio-fertilizers such as vermicompost and sludge from our bio-digester plant and sewage treatment plant.

Paper Recycling Initiatives: Shredded paper waste generated from TCS offices is sent to NGOs for recycling, instead of to municipal landfills. Many of these NGOs make cardboard files and notepads using the waste paper and supply those back to the organization. Yantra Park facility in Mumbai, shredded waste paper is recycled through an NGO named Stri Mukti Sangathana, working for the betterment of economically deprived women. They purchase the waste paper for a nominal amount and supply notepads made of recycled paper. In 2009-10, 32 sites adopted the practice and sent 69 tonnes of shredded paper for recycling.

Employee Engagement: Employees buy-in is essential to the success of Environment Management program at TCS. TCS Environmental Policy aims to create greater awareness among employees on pressing issues like pollution, deforestation, global warming, depletion of non-renewable resources, e-waste disposal and bio-diversity awareness. Recruits are trained on TCS Environmental Policy during the Initial Learning Program (ILP). In 2009-10, over 100,000 associates and contractors participated in the classroom sessions, floorwalks, awareness campaigns and web based training.

E-waste management: The E-waste generated at the various TCS center includes Computers, Monitors, Servers, and allied hardware. TCS has an internal E-waste Management policy based on WEEE directive and the Government of Indias draft e-Waste Rules 2010 that mandates disposal of e-waste through specific e-waste handlers and recyclers approved by the Government of Indias Ministry of Environment and Forests (MoEF). In 2009-10, 5,879 pieces of equipment from all centers, amounting to 100% of our e-wastes, were disposed of through authorized handlers / recyclers. In addition, another 1,067 computers which were deemed obsolete for TCS purposes but in full working condition, were donated to government-run schools which often lack such equipment. Recipients of such donations are advised to return the hardware to TCS or to authorized recyclers once they reach end-of-life, for safe disposal.

In the ever changing markets Globalization and liberalization are the buzz words. In the age of globalised world, the concept of CSR cant be ignored by the corporate firms By keeping in mind the changing market scenario business firms have to change their work culture as per the market demands.

But we can see the paradigm shift in the relation corporate house and workers. Now a days Firms workers all together works as a family and work for achieving the common goals. Profit sharing is the main agenda of the corporate houses.

TCS has been doing great effort for the achievement of business goals and marring the business goals with social responsibility practices.