Employee Engagement Presentation

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Employee Engagement

What is Employee Engagement?


Employee Engagement Definition

Employee engagement is the extent to which employees feel passionate about their jobs, are committed to the organization, and put discretionary effort into their work.
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Employee Satisfaction s. Employee Engagement


Employee engagement is not the same as employee satisfaction.
Satisfied employees are merely happy or content with their jobs and the status !uo. "or some, this might in ol e doing as little work as possible. Engaged employees are moti ated to do more than the bare minimum needed in order to keep their jobs.

Employee satisfaction#
only deals with how happy or content employees are. co ers the basic concerns and needs of employees. does not address employees$ le el of moti ation or in ol ement.
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Employee Engagement "ramework


*n employee engagement model based on statistical analysis and widely supported by industry research.

Engagement Engagement with with %he '(y (anager) ,igh &rganization -erformanc e Strategic *lignment +ompetency

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Engagement with %he &rganization


(easures how engaged employees are with the organization as a whole. .ncludes employee feelings about and perceptions of senior management. /ey components include trust, fairness, alues, and respect 0 i.e. how people like to be treated by others, both at work and outside of work.

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Engagement with '(y (anager)


* more specific measure of how employees feel about their direct super isors. "or most employees, this factor has the largest impact on day0to0day life at work. %opics include mutual respect, feeling alued, being treated fairly, recei ing feedback and direction, etc.

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1eyond Engagement 2 *lignment 3 +ompetency


*n organization needs more than just engaged employees in order to succeed. %here are two additional areas that relate to employee performance and that are closely linked to engagement.

Strategic alignment
4oes the organization ha e a clear strategy and set of goals? 4o employees understand how the work they do contributes to the organization5s success?
Strategic *lignment ensures that employee effort is focused in the right direction.

+ompetency
4o managers ha e the skills needed to get the job done? 4o managers display the beha iors needed to moti ate employees?
+ompetency is measured with 678 4egree "eedback.

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Employee Engagement 4ynamics


4ri ers of Engagement 0 What matters most?
/nowing whether employees are engaged or disengaged is only the first step. 9ou also need to understand the key dri ers of engagement. We employ two techni!ues that enable you to identify what to focus on and how to impro e in those areas.
:. -riority ;e el 0 we look at the statistical patterns across all groups in your organization to determine which items are impacting o erall engagement within each demographic group. <. =irtual "ocus >roups 0 next, we ask targeted follow0up !uestions at the end of the sur ey that ask employees to pro ide examples of problems as well as suggestions for how to impro e. %hese comments often pro ide the detailed and specific what, why, and how so you can take action.
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Employee Engagement 4ashboard


%his is where things start to get exciting?
%he Employee Engagement 4ashboard enables you to !uickly and clearly identify global engagement themes as well as which parts of your organization are @at risk@ due to specific, localized engagement problems.

Scalpel s. Sledgehammer
.n our experience, most engagement issues are local. Aegardless of how a company is doing o erall, there are always things happening further down in an organization that are ha ing a negati e impact on engagement within a specific department, location, workgroup, etc. %he employee engagement dashboard will enable you to instantly identify these problem areas within your organization so you can take action more !uickly and with greater precision.
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>ot !uestions?
>i e us a call and we5ll answer them. &r isit us at httpBCCwww.custominsight.com

Dnited States E: F7G8H GII0J78K *ustralia E7: F8<H L88: 766K Email infoMcustominsight.com

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