Professional Documents
Culture Documents
4research Design
4research Design
Types of Research
Exploratory Research: To define a problem more precisely, identify alternative courses of action, develop hypothesis, gain insights for developing an approach to the given problem, establish priorities for further research (e.g. interviews with experts, to
understand the factors that affect store performance, take 5 best and 5 worst outlets and compare)
Descriptive Research: characteristics of customers (profile of loyal customers, customer satisfaction survey), perceptions of product characteristics (how people perceive about the shopping malls) etc. Explanatory Research: find out the nature of relationsship between the dependent and the independent variables (e.g. what
factors determine the decision of a consumer to buy a particular product, what factors affect the performance of the employees in an organisation, which factors affect the credit taking behaviour of credit card users etc.)
Research Design
Exploratory
Secondary Data Pilot Survey Expert Interviews Focus group interview etc.
Conclusive
Descriptive
Causal
Cross-Sectional
Longitudinal
Panel
Single
Multiple
Cohort Analysis
Perceptual Awareness
Purpose of Study
Descriptors
Experimental Effects
Research Environment
Topical Scope
Time Dimension
Descriptors
Category
The degree to which the research question has been crystallized The method of data collection The power of the researcher to produce effects in the variables under study The purpose of the study The time dimension The topical scopebreadth and depthof the study
Options
Exploratory study Formal study Monitoring Communication Study Experimental Ex post facto Descriptive Causal Cross-sectional Longitudinal Case Statistical study
Classification
Exploratory, descriptive and causal designs Exploratory : secondary data, pilot survey, focus group interview Descriptive & causal: Sample Surveys, Experiments in field settings, secondary data analysis with advanced methods, observation
Exploratory Studies
The researcher seeks to gain familiarity and/or achieve new insights into the problem situation. The design is characterised by great flexibility and versatility. Secondary Data Analysis (Qualitative analysis) Experience Surveys (focus groups, depth interview etc.) Pilot Surveys Qualitative research
Participant observation Film, photographs Projective techniques Psychological testing Case studies Expert interviews Document analysis Proxemics and Kinesics
Secondary Data
In the Bank research, company reports, trade association reports were the secondary data used for exploration Internal and External Data Advantages and Disadvantages Alerts: Methodology used, accuracy, updation, content, dependability Published external data : Directories, Reports, Census data, Govt and Non-govt data, Policy Documents etc., Computerised Databases (online and offline) Syndicated sources household panels and institutional audits, industry surveys Household surveys aim at psychographic and lifestyle studies, general studies (purchase/consumption behaviour)
Qualitative Research
It deals with primary data and is based on small samples that provide insights and understanding of the problem setting Techniques are of two types: direct and indirect Focus Group:
An interview conducted by a trained moderator in an unstructured way with a small group of respondents. Discussion may give rise to unexpected findings
Depth Interview:
Its an unstructured personal interview by a skilled interviewer to make note of underlying attitudes on an issue (discussion on sensitive topics)
Projective Techniques
Unstructured, indirect form of questioning that encourages respondents to project the underlying feelings about the issue
6-17
6-18
Causal relations
Symmetrical Reciprocal Asymmetrical
Behavior
Response
Disposition
6-20
Stimulus
Stimulus-Response PropertyBehavior
PropertyDisposition
Disposition-Behavior
6-21
Nature of Relationship
An event or change results in a response from some object.
Examples
A change in work rules leads to a higher level of worker output. A change in government economic policy restricts corporate financial decisions. A price increase results in fewer unit sales.
Age and attitudes about saving. Gender attitudes toward social issues. Social class and opinions about taxation. Opinions about a brand and its purchase. Job satisfaction and work output. Moral values and tax cheating. Stage of the family life cycle and purchases of furniture. Social class and family savings patterns. 6-22 Age and sports participation.
An existing property causes a disposition. A disposition causes a specific behavior. An existing property causes a specific behavior.
High Absentee
36 4 0
Low Absentee
6 4 0
Low Absentee
48 117 115
6-24
Case Study
A private bank wants to study the investment behaviour of customers on the basis of quarterly data for last five years. Explain which research design should be taken. P60, Chawla & Sondhi