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BACHELOR OF INNOVATION

Creating Blue Oceans

BACHELOR OF INNOVATION

The Book and the Authors

JOHN ABBOTT

JOHN ABBOTT

Prof Chan Kim

Prof Renee Mauborgne

Accolades
Over 2 million copies sold Translated into over 41 foreign languages a world record

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Taught as the major theory of strategy at leading business schools Gives insights to CEOs, Executives, Heads of State and Prime Ministers

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New Market Space

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Red oceans and blue oceans make up market universe Red oceans: all industries in existence = known market space Blue oceans: all industries not in existence = unknown market space

Red Oceans vs. Blue Oceans


Red oceans
Industry boundaries defined and accepted Competitive rules of game known Companies try to outperform rivals; cutthroat competition As market space gets crowded, prospects for profit and growth reduced Products become commodities Red ocean strategy is a market-competing strategy

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Blue oceans
Undefined market space, demand creation, opportunity for highly profitable growth Most are created from within red oceans by expanding existing industry boundaries Rules of game waiting to be set Competition irrelevant Blue ocean strategy is a market-creating strategy

The Rising Imperative of Creating Blue Oceans

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Supply is exceeding demand in most industries global competition is intensifying Problems:


Accelerated commodization of products and services Increasing price wars Shrinking profit margins

Red oceans becoming bloodier, need to be concerned with creating blue oceans

The Continuing Creation of Blue Oceans

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Blue oceans have been around for some time; a feature of business life Industries never stand still, constantly evolving Significant expansion of blue oceans over years So why the focus on red ocean strategy?
Corporate strategy influenced by military strategy Need to create new market space that is uncontested

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The Impact of Creating Blue Oceans

From Company and Industry to Strategic Move

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Are there lasting visionary companies that continuously outperform the market and create blue oceans? Found success of these model companies was a result of industry sector performance, not companies themselves Strategic move used as unit of analysis (rather than company or industry) Strategic move: the set of managerial actions and decisions involved in making a major market-creating business offering

Value Innovation: The Cornerstone of Blue Ocean Strategy


Creators of blue oceans follow value innovation Value Innovation
Equal emphasis on value and innovation Defies value-cost trade-off of competition-based strategy Successful value innovation:
Drives down costs while driving up buyers value Uses a whole-system approach Follows reconstructionist view

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Red Ocean Vs. Blue Ocean


Compete in existing market space Beat the competition Exploit existing demand Make the value-cost trade-off Align the whole system of a firms activities with its strategic choice of differentiation or low cost

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Create uncontested market space Make the competition irrelevant Create and capture new demand Break the value-cost trade-off Align the whole system of a firms activities in pursuit of differentiation and low cost

Formulating and Executing Blue Ocean Strategy


Six Principles of Blue Ocean Strategy
Reconstruct market boundaries Focus on the big picture, not the numbers Reach beyond existing demand Get the strategic sequence right Overcome key organizational hurtles Build execution into strategy

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The remaining chapters will give you the principles and generalized frameworks to succeed in blue oceans

Take Aways

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Red ocean strategy is a market-competing strategy, while blue ocean strategy is a market-creating strategy As red oceans are becoming bloodier, we need to create more blue oceans The only way to beat the competition is to stop trying to beat the competition!

The Six Principles of Blue Ocean Strategy


This figure highlights the six principles driving the successful formulation and execution of blue ocean strategy and the risks that these principles attenuate.

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Formulation Principles
Reconstruct market boundaries Focus on the big picture, not the numbers

Risk factor each principle attenuates


Search risk Planning risk Scale risk

Reach beyond existing demand


Get the strategic sequence right

Business model risk

Evaluation principles
Overcome key organizational hurdles Build execution into strategy

Risk factor each principle attenuates


Organizational risk Management risk

Points of view

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Business often look at the industry from a structuralist (supply) point of view What if we looked at the industry from a reconstructionist (demand) point of view?
Market boundaries are not viewed as given, but could be reconstructed to unlock new demand

Generic Strategies vs. Value Innovation


Red Ocean Strategy
High
High

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Blue Ocean (VI) Strategy

V1

V1 Quality

Quality

Low

LC

Low

High
Cost

C1

Low

High Cost

C1

Low

Structuralist

Reconstructionist

Example: A highly competitive Industry

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The American Wine Industry

What the industry offers

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Premium Wines
Polarised Strategic Groups

Budget Wines

Massive Choice

American Wine Industry


3rd largest in world: worth $20 billion
Californian makes 66% - the rest is from Italy, France, Spain, Chile, Argentina, Australia

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Exploding number of new wines new vineyards in Oregon, Washington, New York

Customer base stagnant


31st in the world in per capita consumption!

American Wine Industry

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Top 8 producers had 75% of the market; 1600 had the remaining 25% $ millions spent in marketing - Titanic battles intense competition Sever price pressure The dominant growth strategy was towards premium wines more complexity, better image, more prestigious vineyards, number of medals won at wine festivals.

What wine customers said


It is too confusing and complex
Wine descriptions and terminology The shopping experience The lack of clear guidance on what to buy and drink

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Thus, massively intimidating for noncustomers (the large majority of the US population who were not wine drinkers)

What are people looking for in a wine?

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Segmentation of Market and Brands


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Low Involvement Easy Going Glass with friends Least care choosing a wine Not wine preferrers Price is a strong influencer Enjoyers Everyday enjoyment To relax/unwind Stick with limited list of known brands Choose in-store Not interested in wine language Influenced by major brand advertising Lindemans M/F: 50/50 Age: 35-49 Aspirationals Image important Wine preferrers (sic) Varietal knowledge Interested in some wine language Enjoy trying new wines Appreciators Want to discover wine Knowledge of wine regions Frequently buy >$10 wines Join wine clubs Dont stick to known brands

High Involvement Connoisseurs Sophisticated drinker Discerning wine tastes Dont decide in store Have a cellar Less influenced by specials/ promotions

Ideal wine is Visit wineries / complex & read wine articles interesting Rosemount Estate M/F: 30/70; Age: 30-40 Wolf Blass M/F: 70/30; Age: 35-50

Actively pursue wine knowledge


Penfolds Age: 40+

Brand: Demographic:

Strategy Canvas
The strategy canvas is both a diagnostic and an action framework for building a compelling blue ocean strategy. It captures the current state of play in the known market space. This allows you to understand where the competition is currently investing, the factors the industry currently competes on in products, service, and delivery, and what customers receive from the existing competitive offerings on the market. The horizontal axis captures the range of factors the industry competes on an invests in. The vertical axis captures the offering level that buyers receive across all these key competing factors. The value curve then provides a graphic depiction of a companys relative performance across its industrys factors of competition.

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High
Premium Wines

Budget Wines

Low
Price Wine range Vineyard prestige Use of Above-the-line enological marketing Aging and legacy Wine quality complexity terminology

Four Steps of Visualizing


1. Visual Awakening
Compare your business with your competitors by drawing your as is canvas See where your strategy needs to change

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2. Visual Exploration
Go into the field to explore the six paths to creating blue oceans

3. Visual Strategy Fair


Draw your to be canvas based on insights from field observations

4. Visual Communication
Distribute your before-and-after strategic profiles on one page for easy comparison Support only those projects and operational moves that allow your company to close gaps and actualize the new strategy

Observe the distinctive advantages of alternative products and services


See which factors you should eliminate, create or change

Get feedback on alternative strategy canvases from customers, competitors customers, and noncustomers
Use feedback to build the best to be future strategy

Four Actions to create a Blue Ocean


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Raise
What factors should be raised well beyond the industry standard?

Eliminate
What factors should be eliminated that the industry has taken for granted?

Create
What factors should be created that the industry has never offered?

Reduce
What factors should be reduced well below the industry standard?

Four Actions Framework + Eliminate/Reduce/Raise/Create Grid


The four actions framework offers an technique that breaks the trade-off between differentiation and low cost and to create a new value curve. It answers the four key questions of what industry takes for granted and needs to be eliminated; what factors need to be reduced below industry standards; what factors need to be raised above industry standards; and what should be created that the industry has never offered.
Reduce

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Which factors should be reduced well below industry standards?

Eliminate

Which of the factors that the industry takes for granted should be eliminated?

A New Value Curve

Create

Which factors should be created that the industry has never offered?

Raise

Which factors should be raised well above the industrys standard?

Eliminate Enological terminology and distinctions

Raise Price versus budget wines

Retail Store involvement Aging qualities

Above-the-line marketing Reduce Wine complexity Create Easy drinking

Wine range

Ease of selection

The eliminate-reduce-raise-create grid pushes companies not only to ask all four questions in the four actions framework but also to act on all four to create a new value curve. By driving companies to fill in the grid with the actions of eliminating, reducing, raising, and creating, the grid provides four immediate benefits: it pushes them to simultaneously pursue differentiation and low costs; identifies companies who are only raising and creating thereby raising costs; makes it easier for managers to understand and comply; and it drives companies to scrutinize every factor the industry competes on.

ERRC Grid yellow tail


The Case of ye llow tail Eliminate Enological terminology & distractions Aging qualities Above-the-line marketing Raise Price versus budget wines Retain store involvement

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Reduce Wine complexity Wine Range Vineyard prestige

Create Easy drinking Ease of sele ction Fun & adventure

To Be Canvas
Eliminate Reduce Raise

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Create

Yellow Tail

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Only 2 types initially Chardonnay and Shiraz Fruity, soft on palette, sweet-ish great for those who had not drunk wine before Same bottle for red and white low logistics costs Simple vibrant packaging lower case letters/kangaroo Un-intimidating They were selling The essence of a great land Australia ie they were not selling the wine Australian clothing for the retail staff they enthusiastically promoted a wine they could understand.

Value Innovation of [yellow tail]


Utility proposition
retailers)
Creating of a social drink that is accessible to anyone

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Easy drinking, ease of selection, sense of fun and (customers, distributors and adventure Limit number of SKUs Price to move at volume

Price proposition

Targeted at the mass of customers


Priced against the alternative (6-pack)

Cost structure

Elimination of working capital tied up in aging wines Fast product turnover

Results

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No 1 imported wine (outsells France and Italy)


Fastest growing imported wine in the history of the USA industry
New consumers of wine
Jug drinkers trade up Premium wine drinkers trade down

Industry criticizes them mercilessly at first

Now wine press blurb gives it a best buy for value; winning wine awards.

The Case of Cirque du Soleil

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Cirque du Soleil achieved rapid growth in a declining industry with low profit potential Cirque du Soleil created uncontested new market space that made the competition irrelevant If you dont know them you can see some at
http://www.youtube.com/watch?v=M4lAPI5BAuk

Example: Cirque du Soleil

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Instead of simply trying to outpace the competition, Cirque du Soleil offered people both the fun and thrill of the circus and the intellectual sophistication of the theater Because of this, Cirque du Soleil appealed to both circus customers and noncustomers

Example: Cirque du Soleil

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Each show, like a theater production, had its own unique theme and storyline This allowed customers to return to the show more frequently They also did away with the traditional highpriced concessions and vendors thereby cutting costs

Example: Cirque du Soleil

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Cirque du Soleil effectively combined the best of both the circus and the theater while eliminating everything else This allowed them to achieve both differentiation and low cost

Eliminate-Reduce-Raise-Create
Eliminate Star Performers Animal shows Aisle concession sales Multiple show arenas Reduce Fun and humor Thrill and danger Raise Unique venues

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Create Theme Refined environment Multiple productions Artistic music and dance

The Strategy Canvas of Cirque du Soleil


hi
Ringling Brothers

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Eliminate

Reduce

Raise

Create

Cirque du Soleil

offering level
lo
Price

Smaller Regional Circus

Animal Shows Star Performers

Multiple Show Arenas

Thrills & Danger Fun & Humor

Theme

Multiple Productions Refined Viewing Environment Artistic Music & Dance


Kim & Mauborgne 2006

Aisle Concessions

Unique Venue

Key Takeaways
Three tiers of non-customers:

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1: buyers who purchase your industry offerings out of necessity; will jump ship if given an opportunity.

2: buyers who purchase alternative offerings that serve the same function
3: people who dont consume even the alternatives to your offerings

Non-customer demand is unlocked by providing new buyer utilities, at a price that attracts a mass of buyers, given target costs.
Buyers could be not only end-users, but also other participants in a value chain (e.g. distributors)

Comparison of approaches
Red Ocean Strategy Blue Ocean Strategy

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Exercise
1. List Factors of Competition 2. Top 2 or 3 in ERRC Grid Quadrants

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Clearly define the group of noncustomer that you are going after.

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Examples

Exercise
3. Write on Worksheet: E left, C right Draw As Is Draw To Be

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4. 5.

Examples

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