Chap 03

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Objectives
Corporate and division strategic planing
Business unit planning
The marketing process
Product level planning
The marketing plan
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Market-Oriented Strategic
Planning
Objectives
Skills
Resources
Opportunities
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Market-Oriented Strategic
Planning
Objectives
Skills
Resources
Opportunities
Profit
and
Growth
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Corporate Headquarters
Planning
Define the corporate mission
Establish strategic business units
(SBUs)
Assign resources to SBUs
Plan new business, downsize older
businesses
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Strategic-Planning, Implementation,
and Control Process
Measuring
results



Diagnosing
results



Taking
corrective
action
Implementation Planning
Corporate
planning


Division
planning


Business
planning


Product
planning

Organizing





Implementing
Control
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Good Mission Statements:
Limited number of goals
Stress major policies & values
Define competitive scopes
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The Boston Consulting Groups
Growth-Share Matrix
20%-
18%-
16%-
14%-
12%-
10%-
8%-
6%-
4%-
2%-
0
M
a
r
k
e
t

G
r
o
w
t
h

R
a
t
e

3
?
Question marks
?
2
1
Cash cow
6
Dogs
8
7
10x 4x 2x 1.5x 1x
Relative Market Share
.5x .4x .3x .2x .1x
Stars
5
4
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Market Attractiveness: Competitive-
Position Portfolio Classification
M
A
R
K
E
T

A
T
T
R
A
C
T
I
V
E
N
E
S
S

5.00
3.67
2.33
1.00
L
o
w

M
e
d
i
u
m

H
i
g
h

Relief
valve
Flexible
diaphragms
Fuel
pumps
Aerospace
fittings
Clutches
Hydraulic
pumps
Joints
Strong Medium Weak
BUSINESS STRENGTH
1.00
2.33 3.67
5.00
Invest/grow Selectivity/earnings Harvest/divest
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S
a
l
e
s

10 5 0
Time (years)
The Strategic-Planning Gap
Desired
sales
Integrative growth
Intensive growth
Current
portfolio
Strategic-
planning
gap
Diversification growth
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Three Intensive Growth Strategies:
Ansoffs Product/Market Expansion Grid
4. Diversification
2. Market
development
New
markets
1. Market
penetration
Existing
markets
Existing
products
3. Product
development
New
products
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1
4
2
3
High
Low
High
Low
A
t
t
r
a
c
t
i
v
e
n
e
s
s

Success Probability Opportunities
Opportunity Matrix
1. Company develops a more
powerful lighting system
2. Company develops a
device for measuring the
energy efficiency of any
lighting system
3. Company develops a
device for measuring
illumination level
4. Company develops a
software program to teach
lighting fundamentals to TV
studio personnel
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Threat Matrix
1. Competitor develops a
superior lighting system
2. Major prolonged
economic depression
3. Higher costs
4. Legislation to reduce
number of TV studio
licenses
1
4
2
3
High
Low
High
Low
S
e
r
i
o
u
s
n
e
s
s

Probability of Occurrence
Threats
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The McKinsey 7-S Framework
Skills
Shared
values
Staff
Style
Strategy
Structure
Systems
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Sell the product
The Value-Delivery Process
Make the product
Procure
Design
product
Make Price Sell
Advertise/
promote
Distribute Service
Choose the Value Provide the Value Communicate the Value
(a) Traditional physical process sequence
(b) Value creation & delivery sequence
Strategic marketing
Tactical marketing
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The Marketing Plan
Executive Summary & Table of Contents
Current Marketing Situation
Opportunity & Issue Analysis
Objectives
Marketing Strategy
Action Programs
Projected Profit-and-loss
Controls
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Competitors
Marketing
intermediaries
Publics
Suppliers
Factors Influencing Company
Marketing Strategy
Product
Promotion
Place Price Target
customers
Demographic/
economic
environment
Social/
cultural
environment
Technical/
physical
environment
Political/
legal
environment
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Review
Corporate and division strategic planing
Business unit planning
The marketing process
Product level planning
The marketing plan

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