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A Seminar Presentation ON: SIX Sigma
A Seminar Presentation ON: SIX Sigma
ON
SIX
SIGMA
PREPARED BY:
GUIDED BY:
Introducing Six Sigma.
business improvement concept that
focuses on meeting the needs of
customers and bottom line benefit to your
organisation.
customer satisfaction and improvement are
the driving forces.
Six Sigma is seen as the ultimate goal in
achieving near perfect processes through
continual improvement.
Introducing Six Sigma.
Sigma is standard
deviation.
Six Sigma means
that if there were 1
million opportunities
for a defect to
occur, there would
only be 3.4 defects.
Sigma Capabilities.
Defects per Million Yield
σ Opportunities (no
Capabili (DPMO) defects)
ty
2 308,537 69.1%
3 66,807 93.3%
4 6,210 99.4%
5 233 99.97%
6 3.4 99.99966%
Six Sigma Defined .
The ultimate goal is
to eliminate defects
and errors and the
costs associated
with poor quality.
Six Sigma
improvement is the
Define-Measure-
Analyse-Improve-
Control (D-M-A-I-C)
cycle.
DMAIC Steps.
Define Determines the scope and purpose of the project and includes a
Project Charter, a process map of the problem to be
investigated and an analysis of customers to determine the
Voice of the Customer (VOC), resulting in Critical to Quality
variables, or CTQs (sometimes CTC, Critical to Customer).
Measure The collection of information on the current situation. Baseline data
on defects and possible causes are collected and plotted, and
the sigma capability levels are calculated.
Analyze Determines the root causes of defects and explores and organizes
potential causes.
improvements.
The Six Steps To Six Sigma Using.
STEP 1. Identify the product you create or the service
you provide
STEP 2. Identify the costumers for your product or
service and identify costumer requirement.
STEP 3.Identify your need
STEP 4.Define the process for doing your work.
STEP 5.Mistake proof ihe process
STEP 6.Ensure continuous improvement by D-M-A-I-C.
Motorola's Six Sigma Program.
Six Sigma is
worth the effort!
THANK YOU
PREPARED BY:
GUIDED BY: