IMPACT OF IT IN RETAILING

INTEGRATED SYSTEM & EDI

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INTRODUCTION
Retailing is a technology intensive industry.
Access to timely and even real - time information to a wide
variety of channel and trading partners, sales personnel ,line
managers ,store managers etc. Is the key to achieving this.
Apple changed the way we shop and buy music and movies.
Use of technology could further be extended to home
shopping, direct mails and telemarketing.


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ADVANTAGES
The introduction of point of sale equipment, bar codes and
huge storage capacity for billing and payment database.
Operations can be recorded in a structured and systematic
manner.
Analysis of the sales and volume of transactions.
Flexibility in the mode of payment.
Cashless transactions has helped in driving sales.

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CONTD:-
ERP packages and solutions like Retail Pro, higher-end
solutions like JDA, SAP IS Retail or Retek facilitate backend
operations.
B2C concept assist retailers to cut cost and increase efficiency.
Retailing database also helps in tracking purchase behaviour
through demographic and psychographic information.
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POINT TO THINK
Returns on these investments take a longer period.
Utilizing IT solutions like CRM, OLAP, CPFR tools to carry
out the behavioural analysis to stay in the competitive market.
lack of adequate training.


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INTEGRATED SYSTEMS AND NETWORK EDI
Benefits
Increased profitability with improved sales margins with
reduced inventories
Reduced costs and improved performance by distributors
Minimized logistics costs and improved asset utilization
Increased customer loyalty across supply chains

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EDI SYSTEMS OFFERINGS

The wide range of services offered by EDI Systems to meet the
varied requirements of retail and distribution industry is given
below.
Information management
Data warehousing
Business leverage analysis and goal setting
Validate requirements and identify data sources
Capacity planning and selection of technology and tools
Design and define a data model for the data warehouse/data mart
Design and implement changes
System testing and integration
Provide product support
Web enabling of legacy applications
Architectural re-engineering for Internet Technology

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CONTD:-
Services offered by
Data acquisition, transformation and cleansing
Implementation of decision support systems
Performance tuning, support and maintenance
Product customization
Mapping requirements with functionality available
Installing the hardware and software components
Identify changes and enhancements required


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